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Reviews of La Quinta Inn & Suites by Wyndham Corpus Christi Northwest

2.5 out of 5
La Quinta Inn & Suites by Wyndham Corpus Christi Northwest
10446 IH 37 Access Road B, Corpus Christi, TX

Reviews

7.4

Good

Rating 10 - Excellent. 281 out of 799 reviews" "
Rating 8 - Good. 220 out of 799 reviews" "
Rating 6 - Okay. 140 out of 799 reviews" "
Rating 4 - Poor. 81 out of 799 reviews" "
Rating 2 - Terrible. 77 out of 799 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the staff was excellent and very well mannered and respectful
Stayed 7 nights in May 2024

10/10 Excellent

Lucita

Stayed 1 night in Apr 2024

6/10 Okay

Lisa

Traveled with family
Hot tub outside was not in working condition. Water in the bathroom was off for a little bit in the middle of my husband brushing his teeth. Staff was not too friendly. Pool was nice and clean. Equipment room was clean and everything worked well.
Stayed 1 night in Apr 2024
Response from Carmen on Apr 28, 2024
Sorry about the spa, it’s working now did some repairs appreciate your time to let us know your concerns

2/10 Terrible

Lauren

Traveled with family
Disliked: Staff & service, property conditions & facilities
Horrible staff and room was terrible
Stayed 3 nights in Mar 2024
Response from Carmen on Apr 24, 2024
appreciate you, for taking the time to respond

8/10 Good

Ana

Stayed 2 nights in Apr 2024
Response from Carmen on May 14, 2024
Thank you for taking the time to respond, we appreciate you

4/10 Poor

Logan

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is run down and should have a renovation
Stayed 2 nights in Apr 2024
Response from Carmen on Apr 20, 2024
Thank you for your response we appreciate you.

8/10 Good

Mack

Stayed 1 night in Apr 2024
Response from Carmen on May 10, 2024
Thank you for taking the time to respond, we appreciate your time

4/10 Poor

Chris

Stayed 1 night in Apr 2024
Response from Carmen on May 10, 2024
Thank you for taking the time to respond and allowing us to know how your experience was. We appreciate your feedback

10/10 Excellent

Conrad L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and easy access to major highways. Very family friendly and accommodating. We would go back in the future.
Stayed 2 nights in Apr 2024
Response from Carmen on Apr 18, 2024
Thank you for the reply we appreciate you

6/10 Okay

Kristine

Business traveler, Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The property is in desperate need of repair and updating. Our door barely closed and locked. The doors look like they were chewed on, torn/damaged bathtub surround. Hallway carpeting dirty and torn up. Luckily the room was clean and smelled clean. Comfy beds and pillows.
Stayed 2 nights in Apr 2024
Response from Carmen on Apr 18, 2024
So sorry to hear your stay was unpleasant, Thank you for the response allowing us to know your concern, we will look into this concern we appreciate you

4/10 Poor

Arlene

The bathroom was terrible - the toilet lid did fit on the tank. The bathtub was rusted and the shoe head needed to be cleansing you could get a spay.
Stayed 1 night in Apr 2024
Response from Carmen on Apr 12, 2024
Thank you for taking the time to let us know your concerns and will look into them. We appreciate you

2/10 Terrible

Nery

Stayed 2 nights in Mar 2024
Response from Carmen on Apr 7, 2024
Sorry to see that your stay was unpleasant, appreciate you taking the time to let us know how your stay went

4/10 Poor

Carolina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need major renovation!!! Had torn carpets, stained bathtub and cracks in bathroom/tub wall. Shower curtain was nasty! Curtains on window were about to fall off! Only nice thing was the beds which were clean with clean linens and very comfortable. Staff was very polite!
Stayed 2 nights in Mar 2024
Response from Carmen on Apr 2, 2024
Thank you for your response, we appreciate you letting us know of your concerns, know that it will be looked into

8/10 Good

Heidi, Greenville

Traveled with family
Liked: Cleanliness, staff & service, amenities
The carpets are not clean and in poor repair The overall AC is not effective
Stayed 3 nights in Mar 2024
Response from Carmen on Apr 2, 2024
Thank you to letting us know of your concern we appreciate your response.

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Carmen on Apr 7, 2024
Thank you for taking the time to respond, we appreciate you

6/10 Okay

Derick

Stayed 2 nights in Mar 2024
Response from Carmen on Apr 2, 2024
Thank you for taking the time to respond to your survey appreciate you.

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities
No one in front desk
Stayed 1 night in Mar 2024
Response from Carmen on Mar 31, 2024
Sorry about the inconvenience of not getting a response at the desk, know that I will be looking into you response. Appreciate you

10/10 Excellent

Ashlynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Room! Very comfortable bed, good wifi, very clean overall.
Stayed 1 night in Mar 2024
Response from Carmen on Mar 31, 2024
Thank you for taking the time to respond we appreciate you

2/10 Terrible

Max

Traveled with family
Disliked: Staff & service, property conditions & facilities
Hot water was out all night so no shower. Pillows and bed very uncomfortable neck was stiff all day and please don’t get me started on breakfast not to mention broken deadbolt on my room door use to love la quintas but it’s really run down which explains the cheaper price despite it being over 100 bucks
Stayed 1 night in Mar 2024
Response from Carmen on Mar 29, 2024
Thank you for your response, sorry for the unforeseen issue with the water heater, and all your concerns know that we will be looking into this and get with the proper department to make correction, this is propose of review so we can make corrections. Appreciate you

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really don't have anything to complain about. The staff was very nice and helpful. The area was not far from restaurants or shopping stores.
Stayed 1 night in Mar 2024
Response from Carmen on Mar 28, 2024
Thank you for your response, we appreciate you

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Carmen on Mar 28, 2024
Thank you for taking the time to respond, appreciate your time

2/10 Terrible

Tony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No hot water and floors were stained everywhere! Avoid this place. La Quinta should be embarrassed to have this property in its possession.
Stayed 1 night in Mar 2024
Response from Carmen on Mar 25, 2024
Sorry for the inconvenience, of hot water this was an unforeseen issue. we do apologize for the inconvenience and do understand your frustration.

10/10 Excellent

Laurie

Stayed 4 nights in Mar 2024
Response from Carmen on Mar 25, 2024
Thank you for the respond, we do appreciate you

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were amazing!
Stayed 1 night in Mar 2024
Response from Carmen on Mar 22, 2024
Thank you for taking the time to respond, we apprecaite you

10/10 Excellent

Joel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and affordable!
Stayed 2 nights in Mar 2024
Response from Carmen on Mar 19, 2024
Thank you for the reply to the survey, we appreciate you

8/10 Good

Dona

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel would be awesome if they did renovations. Everything is rusty the lamps, the tub and toilet needs to be replaced and carpet throughout the hotel. Washers / Dryers did not work my entire stay. You can tell that it once was a really nice hotel. If the owner took the time to show it some love it could be again.
Stayed 4 nights in Mar 2024
Response from Carmen on Mar 18, 2024
Thank you for taking the time to respond, we're looking forward to getting some things done. We appreciate you

4/10 Poor

Cheyenne

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Room had drink splashed on wall from previous customer. Bathroom had fake lashes on floor and smelled like cigarette smoke even though we chose a non-smoking room. Breakfast was said to be over at 9 but at 8:20 all the food was gone.
Stayed 3 nights in Mar 2024
Response from Carmen on Mar 18, 2024
Thank you for your response, we will be looking into your concerns, we appreciate your time.

8/10 Good

Tamula

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Mar 2024
Response from Carmen on Mar 18, 2024
Thank you for your stay and taking the time to respond, we appreciate your feedback..

10/10 Excellent

Ayleen

Stayed 3 nights in Mar 2024
Response from Carmen on Apr 12, 2024
Thank you for taking the time to response we appreciate you

10/10 Excellent

Derrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was nice and the rooms were nice and cool.
Stayed 2 nights in Mar 2024
Response from Carmen on Mar 15, 2024
Thank you for leaving a review, glad you enjoyed your stay, we appreciate you

6/10 Okay

Terry

Traveled with family and small children
The front entryway light didnt work, the bathroom door was falling apart at the bottom due to water damage, the smoke detector was covered by a plastic bag, had to keep going to desk to get towels, housekeeping only left 2 towels per day, there were 4 of us in the room
Stayed 3 nights in Mar 2024
Response from Carmen on Mar 14, 2024
Thank you for taking the time to let us know your concerns and will be looking into your concerns. We appreciate you

10/10 Excellent

Ivry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Carmen on Mar 14, 2024
Thank you, for taking the time to respond we appreciate you.

8/10 Good

Liliana

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked was the fact that it was driving distance from everything
Stayed 3 nights in Mar 2024
Response from Carmen on Mar 14, 2024
Thank you for your time to respond, we appreciate you

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and helpful. We enjoyed our stay here. I like that it was close to everything we needed. ❤️
Stayed 3 nights in Mar 2024
Response from Carmen on Mar 14, 2024
Thank you for your response, we appreciate you.

10/10 Excellent

Vanissa

Stayed 3 nights in Mar 2024
Response from Carmen on Apr 2, 2024
Thank you for letting us know, that your stay was positive, we appreciate you

2/10 Terrible

Monica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the amount of money you pay you expect it to be better maintained. Stains/ rust/ dirty disgusting. Our room had a hole in the wall and stains all over the carpet, walls and windows. The bathtub had rust and no it was not just around the metal. It just doesnt seem that difficult to do some simple touch ups with white bathtub paint. You could hear the next room guest snoring all night. Gym equipment all but bike and weights were out of order. Pool closed. The hallways had stained carpets the ice machine areas looked like they hadn't been cleaned for months. The snack purchase area hadn't been restocked for quite some time. I've stayed at plenty of LaQuinta's this was by far the worst.
Response from Carmen on Mar 14, 2024
Thank you for taking the time to reply and making us aware of your concerns, will be looking into your concerns appreciate you

10/10 Excellent

Lydia

Stayed 1 night in Mar 2024
Response from Carmen on Mar 31, 2024
Thank you for your response, we appreciate you

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service
Staff was very nice and very apologetic when I came down to pick up towels since they were missing in the room.
Stayed 1 night in Feb 2024
Response from Carmen on Mar 1, 2024
Thank you for taking the time to respond, we appreciate you

6/10 Okay

Aidee, HOUSTON

Traveled with family
Disliked: Amenities
Run down property
Stayed 1 night in Dec 2023
Response from Carmen on Feb 29, 2024
Thank you for letting us know your concerns appreciate you taking the time to respond

10/10 Excellent

Ivis

Traveled with family and small children
Everything
Stayed 2 nights in Feb 2024
Response from Carmen on Feb 26, 2024
Thank you for the respond, appreciate you

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Carmen on Feb 21, 2024
Thank you for the respond we appreciate you

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating.
Stayed 3 nights in Feb 2024
Response from Carmen on Feb 19, 2024
Thank you for taking the time to respond, we appreciate you

2/10 Terrible

Michelle

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Huge amount of rust in the bathtub rendered the shower unusable. Bed was lumpy and very uncomfortable. So, we couldn't shower and did not sleep well. It was a sunday night and we checked in fairly early. I very highly doubt they were sold out of rooms. So there was no reason to give us the bad room. Not a pleasant stay.
Stayed 1 night in Feb 2024
Response from Carmen on Feb 14, 2024
Sorry to hear that your stay wasn't pleasant, appreciate you letting us know of your concerns and will look into them. Thank you for taking the time to respond.

6/10 Okay

Richard

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Carmen on Feb 13, 2024
Thank you for taking the time to respond, would of liked more information on your stay, so that we could know your concerns.

10/10 Excellent

Noel

Stayed 1 night in Feb 2024
Response from Carmen on Mar 22, 2024
Thank you for your response we appreciate it and you for your time

10/10 Excellent

Joshua

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and eager to help rooms are very nice and well kept some of the repairs could have been performed better on things in the room but overall still very pleasant. TVs could be updated for better sound at the very least. Internet was easy to access and was even able to connect the ps4 for my kiddos. Breakfast in the morning was hot and fresh with a decent variety of things to choose from.
Stayed 2 nights in Jan 2024
Response from Carmen on Feb 3, 2024
Thank you for taking the time to respond, will let my staff know your concern and positive feed back appreciate you

8/10 Good

Freda

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Great desk staff very friendly. Breakfast was amazing.
Stayed 1 night in Jan 2024
Response from Carmen on Jan 27, 2024
Thank you, for taking the time to respond, we appreciate you

10/10 Excellent

Julia

Stayed 1 night in Jan 2024
Response from Carmen on Jan 27, 2024
Thank you, for the 10 we appreciate you

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice could use cleaning in rooms more but it was good.
Stayed 1 night in Jan 2024
Response from Carmen on Jan 23, 2024
Thank you for the 5 we appreciate you.

8/10 Good

Beatriz

Stayed 1 night in Jan 2024
Response from Carmen on Jan 23, 2024
Thank you for taking the time to score us, we appreciate you