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Property close to train/metro lines.
Property falsely advertises room size and amenities.
James
Stayed 6 nights in Mar 2024
Response from a&o Team - Copenhagen Nørrebro on Apr 11, 2024
Dear James, Thank you for taking the time to share your review. We appreciate your feedback and value the time you took to share it with us. We are pleased to hear that you found our hotel to be in a good location At our hotel, our goal is to provide an enjoyable stay for all of our guests. We understand that your experience did not meet expectations and we regret any disappointment this has caused. We hope that you will give us another chance so that we may provide a better experience in the future.Kind Regards
We rented a private room for four with a small washroom. The hostel was clean and generally quiet. Staff were helpful. Locals told me the area around isn't the safest, but we had no issues. The metro and train is very close, so it is convenient. A good place to stay for a good price.
La chambre est très convenable, propre et confortable. Ce que nous n’avons pas aimé, c’est la cuisine. Petite, pas d’aération, vaisselles insuffisantes, pas de tasses ou de bols ni d’ustensiles. L’éponge pour laver la vaisselle était vieille et sale. Les comptoirs ne font pas nettoyés assez souvent.
Johanne
Stayed 3 nights in Oct 2023
6/10 Okay
Mohammed
Business traveler
Sep 16, 2023
Disliked: Room comfort
no air conditioning
Mohammed
Stayed 1 night in Sep 2023
6/10 Okay
Cameron
Sep 2, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cameron
Stayed 1 night in Aug 2023
10/10 Excellent
Jim
Aug 24, 2023
Jim
Stayed 1 night in Aug 2023
10/10 Excellent
Tevin
Aug 8, 2023
Tevin
Stayed 1 night in Aug 2023
6/10 Okay
Wimolwan, Washington
Jul 8, 2023
Liked: Property conditions & facilities
There's no A/c and noisy you can hear upstair/downstair room being loud. I left my food in the fridge labeled it and someone touch it, it's gone. Understaff while checking in, long wait. There's kitchen you can cook even the pan is not in good condition. They have microwave, hair dryer, shower gel, body wash and shampoo for single/double room. Tap water is safe to drink.
I had no idea what to expect after booking this but I am very impressed
The staff were lovely, room and communal areas very clean, breakfast was included in price and ok
Ideal to stay for football at parken stadium
Excellent value for money and
Would recommend. Will stay here again if return to Copenhagen
Katie
Stayed 1 night in Oct 2022
6/10 Okay
Zoé
Sep 19, 2022
Zoé
Stayed 5 nights in Aug 2022
6/10 Okay
Verified traveler
Sep 12, 2022
Youth hostel-quality did not exceed expectations.
The room was small, but ok, the innersprings in the mattress were able to be felt, there was no boxspring.
We try to stay there for close business. The building is big, great location, not expensive. The kitchen and common areas are dirties. We paid 4 nights and we have to leave at the second day, all our body and face were bite for bedbug. The room was really infected with these bugs. If you don’t mind to be bite for bed bug stay there. It’s a cheap facility! Please put more attention to desinfect and clean the areas and rooms. We are very mad for the inconveniences, extra paid for another hotel and worst for the red and big skin rash. We had to buy medicine, and we need days to heal in our trip around the Nordic Countries. We would ask for the total refund. It’s is unacceptable and not responsable from the Administration
From entrance doors that struggle to open, to the matress that has its springs sticking out, this a&o hotel is a poor choice for anyone, except for maybe alcoholics and broke teenagers. The staff was nice though.
Excellent price, very friendly staff and very adequate and clean place.
Mirvais
Stayed 1 night in Feb 2020
8/10 Good
Nemer
Jan 3, 2020
Liked: Cleanliness, room comfort
Disliked: Staff & service
Make bigger kitchen or swap the storage room
The hostel is known, but the kitchen is a complete disaster! The kitchen had the washing machine inside included with the kitchen! Dirty kitchen and no kits at all! There was not even a knife! the staff is good but more people should work there! Like people waiting for ages there! simply they can make the storage room a kitchen