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Reviews of Magnuson Grand Pikes Peak

2.5 out of 5
Magnuson Grand Pikes Peak
45 Manitou Ave, Manitou Springs, CO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 773 out of 1147 reviews" "
Rating 8 - Good. 298 out of 1147 reviews" "
Rating 6 - Okay. 48 out of 1147 reviews" "
Rating 4 - Poor. 17 out of 1147 reviews" "
Rating 2 - Terrible. 11 out of 1147 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked with us on late check in due to flight delays.
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and the beds were comfortable! The pool was huge and both the pool and hot tub were clean!! We enjoyed our stay!
Stayed 1 night in May 2024

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It’s ok
Stayed 4 nights in May 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo female traveler and felt very safe here. Friendly staff at check in and very convenient to lots of beautiful sites nearby. Downtown Manitou is an easy drive and very walkable. Breakfast was good but lacked protein. Still, biscuit and gravy was perfect after the Incline hike. Will definitely stay here again next time I come back with the family.
Stayed 1 night in May 2024
Response from Jeff on May 16, 2024
Thanks so much for the review, Shelly! Glad to see you felt so comfortable here and we look forward to next time! Safe travels!

6/10 Okay

Carolyn

Traveled with partner
Disliked: Property conditions & facilities
This is a very ordinary motel with nothing to distinguish itself. Paid extra for a "suite" with view of Pike's Peak, The "view"was nothing like the picture on the website. It was simply a roadside room whose windows permitted a look through the phone wires and above facing buildings to the very top of the mountain. Weak!
Stayed 1 night in May 2024
Response from Jeff on May 16, 2024
Thanks for the review, Carolyn. We do apologize that the hotel is not up to your standards. The pictures officially posted by us on our site are directly from the hotel, but I do apologize if you feel they were misleading. Safe travels

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay and the staff was very willing to answer our dumb questions. That was so appreciated
Stayed 1 night in May 2024
Response from Jeff on May 12, 2024
Thanks so much for the review, Theresa! Hope to see you again next time! We are always more than willing to answer any questions! Safe travels!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Jeff on May 12, 2024
Thanks a bunch for the review, Stephen! Glad to see we met your expectations! Safe travels!

6/10 Okay

D'Ann

Traveled with family
The hot water ran out during my shower in the morning and there was no hot water when my kid attempted a shower 30 minutes later. Hair in the bathtub- if I saw it so easily, I don't know how the cleaning staff missed it.
Stayed 1 night in May 2024
Response from Jeff on May 10, 2024
Thanks for the review, D'ann. We appreciate you staying with us. We will look into the hot water situation as well as speak with cleaning staff. We apologize you had to experience this and hope for a better outcome if you give us another chance. Safe travels.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Jeff on May 9, 2024
Thanks so much for the review, Kathryn! See you next time! Safe travels!

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast good, staff is friendly
Stayed 3 nights in May 2024
Response from Jeff on May 9, 2024
Thanks so much for the review, Lori! We really appreciate it! Safe travels!

10/10 Excellent

Iban

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is great. The rooms are big and are equipped with a mini fridge and a microwave, and you have a lot of accessibility to many things to do around manitou springs. Definitely a place to stay.
Stayed 3 nights in May 2024
Response from Jeff on May 9, 2024
Thanks so much for the review, Iban! We are so pleased to see that you enjoyed your time with us! Safe travels!

10/10 Excellent

Yamilet

Traveled with family
Liked: Cleanliness, amenities
Good and comfy
Stayed 1 night in Apr 2024
Response from Jeff on May 6, 2024
Thanks so much for the review, Yamilet! We greatly appreciate your feedback! Safe travels!

10/10 Excellent

Carol Grenoble

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and efficient, clean, quiet. A great value. Would stay here again
Stayed 1 night in May 2024
Response from Jeff on May 3, 2024
Thanks so much for the review, Carol! Hope to see you again sometime! Safe travels!

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
The only issues were the bathroom door barely cleared the toilet and the mattresses had butt depressions, otherwise it was a nice clean option.
Stayed 1 night in May 2024
Response from Jeff on May 3, 2024
Thanks for the review, Tony! Safe travels!

10/10 Excellent

Corrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jeff on May 3, 2024
Thanks so much for the review, Corrie! We appreciate it greatly! Safe travels!

4/10 Poor

Roy

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Jeff on Apr 29, 2024
Thanks for the review, Roy. I do apologize that you didn't have a good experience with us, and hope that sometime in the future you give us another chance. Safe travels.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jeff on Apr 28, 2024
Thanks for the review, Mark! See you next time! Safe travels!

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Awesome staff. Good breakfast. Easy access to town and highway
Stayed 1 night in Apr 2024
Response from Jeff on Apr 28, 2024
Thanks so much for the review, Mark! Glad you enjoyed your stay! Safe travels!

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Red Rock and staff was great
Stayed 1 night in Apr 2024
Response from Jeff on Apr 19, 2024
Thanks so much for the review, Matt! We really appreciate the kind words! Hope to see you again next time! Safe travels!

10/10 Excellent

Sonya

Stayed 2 nights in Apr 2024
Response from Jeff on May 3, 2024
Thanks very much for the review, Sonya! We are glad to see you enjoyed your stay! Safe travels!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. You’ll have zero issues. Loved the in room jacuzzi.
Stayed 2 nights in Apr 2024
Response from Jeff on Apr 14, 2024
Thanks for the review, Robert! Glad we got you all taken care of while you stayed! Hope to see you again sometime! Safe travels!

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with awesome customer service. I was early for checkin, and the desk attendant allowed me to check in early for free because the wind was severe, so it was quite cold out. I was extremely grateful for that! Not many hotels will do that these days. It showed there are still good and caring people in this world. Highly recommend Magnuson Grand Pikes Peak if you’re in the Manitou Springs area!
Stayed 1 night in Apr 2024
Response from Jeff on Apr 7, 2024
Thanks so much for the review, Courtney! We take our guest service very seriously here and want to make sure you are taken care of, so I will let the front desk attendant know about this and how much we appreciate it! Thanks for letting us know! Safe travels!

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
The property is older so there were no usb or charging stations by the bed. The property is clean and well kept and we enjoyed our stay.
Stayed 2 nights in Mar 2024
Response from Jeff on Apr 7, 2024
Thanks for the review, Terry! Safe travels!

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay and would recommend
Stayed 2 nights in Mar 2024
Response from Jeff on Apr 5, 2024
Thanks so much for the review, Shannon! So pleased that you enjoyed your stay! Safe travels!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jeff on Apr 5, 2024
Thanks for the review, Alex! Safe travels!

10/10 Excellent

Jeanne

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jeff on Apr 5, 2024
Thanks for the review, Jeanne! Safe travels!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay!
Stayed 3 nights in Mar 2024
Response from Jeff on Mar 30, 2024
Thanks so much for the review, Christina! Glad you enjoyed your stay! Hope to see you again! Safe travels

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the comfort of the beds and sheets. Very clean and quiet nice water and coffee available. Had a very pleasant stay🤗
Stayed 1 night in Mar 2024
Response from Jeff on Mar 25, 2024
Thanks for staying with us, Vickie! Glad you enjoyed it! Hope to see you again soon! Safe travels!

10/10 Excellent

Alfreda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the balcony was nice
Stayed 2 nights in Mar 2024
Response from Jeff on Mar 17, 2024
Thanks for the review, Alfreda! Glad to see our attention to detail showed! Safe travels!

10/10 Excellent

Diana

Traveled with family
Liked: Amenities
Comfortable beds and very clean rooms
Stayed 1 night in Mar 2024
Response from Jeff on Mar 17, 2024
Thanks so much for the review, Diana! So glad you enjoyed the beds and we were able to keep it clean for you! Safe travels!

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jeff on Mar 17, 2024
Thanks for the review, Kate! Safe travels!

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have absolutely nothing negative to say about our stay !!! Quiet, clean and convenient to Manitou, Old Colorado City and GARDEN OF THE GODS .
Stayed 1 night in Mar 2024
Response from Jeff on Mar 8, 2024
Thanks so much for the review, James! We are so glad that you enjoyed your stay! See you next time! Safe travels!

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jeff on Mar 4, 2024
Thanks for the review, Dawn! Safe travels!

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent had everything we would need for a healthy start to the day.
Stayed 1 night in Feb 2024
Response from Jeff on Mar 1, 2024
Thanks for the review, Eric! Glad you enjoyed the breakfast! Safe travels!

10/10 Excellent

jesserah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Jeff on Feb 24, 2024
Thanks so much for the review, Jesserah! Safe travels!

8/10 Good

Johnny

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nicely kept nice pool and hot tub
Stayed 3 nights in Feb 2024
Response from Jeff on Feb 24, 2024
Thanks for the review, Johnny! Safe travels!

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, good breakfast and friendly staff
Stayed 4 nights in Feb 2024
Response from Jeff on Feb 20, 2024
Thanks for the review, Kayla! Glad you enjoyed your stay with us! Safe travels!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly , the breakfast was just perfect, the staff was so nice and kept the place clean , didn't fail to ask we needed anything.
Stayed 4 nights in Feb 2024
Response from Jeff on Feb 20, 2024
Thanks so much for the review, Jennifer! We are so glad that you enjoyed your stay with us! Safe travels!

10/10 Excellent

Ajay

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Jeff on Feb 20, 2024
Thanks for the review, Ajay! Safe travels!

10/10 Excellent

Janese

Stayed 1 night in Feb 2024
Response from Jeff on Mar 21, 2024
Thanks so much for the review, Janese! Safe travels!

8/10 Good

Stanly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Jeff on Feb 20, 2024
Thanks for the review, Stanly. Safe travels.

6/10 Okay

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and quiet. The only issue we had was wanting to cancel and being told there was a 72 hour cancellation policy which seems extreme....usually its 24 hours. We called in the 55 hours range as our plans were changing, then we had to cancel the new plan because of this policy.
Stayed 1 night in Feb 2024
Response from Jeff on Feb 20, 2024
Thanks for the review, Holly. Safe travels.

8/10 Good

Cristi

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
It’s alright
Customer service was great but there was an awful smell in the room. And there was no tub stop to take a bath
Stayed 2 nights in Feb 2024
Response from Jeff on Feb 20, 2024
Thanks for the review, Cristi. We apologize about those issues you had with the room and will look into it. Safe travels.

10/10 Excellent

Desiree

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Jeff on Feb 20, 2024
Thanks for the review, Desiree! Safe travels!

10/10 Excellent

Elfida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it . Anna at front desk the best service thank you
Response from Jeff on Feb 20, 2024
Thanks for the review, Elfida! We will let her know that you said she was great! Safe travels!

10/10 Excellent

Leland

Liked: Staff & service, amenities, property conditions & facilities
the room was awesome, the view was awesome, and the hotel staff were awesome. would stay again for sure,
Stayed 1 night in Feb 2024
Response from Jeff on Feb 20, 2024
Thanks for the review, Leland! We are so glad you enjoyed your stay! Safe travels!

10/10 Excellent

SCOTT

Traveled with family
Liked: Amenities
Nice and clean. Sercice was great.
Stayed 1 night in Feb 2024
Response from Jeff on Feb 13, 2024
Thanks for the review, Scott! Glad you enjoyed your time with us! Safe travels!

10/10 Excellent

Randy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, cozy room for a quick stay, staff are friendly, breakfast is okayish. Overall, pleasant stay and will recommend!
Response from Jeff on Feb 11, 2024
Thanks for the review, Randy! Glad you found it to your liking! Safe travels!

10/10 Excellent

Van

Liked: Cleanliness, staff & service, property conditions & facilities
So far, so good. Nice room!
Stayed 1 night in Feb 2024
Response from Jeff on Feb 11, 2024
Thanks for the review, Van! Glad to see you enjoyed your stay! Safe travels!