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"The front desk staff starting with Marlene is phenomenal! Everyone is very welcoming ! Very helpful my family and I absolutely LOVE this place !!! It was our third time visit in 1.5 years we really love it ! "

"Basically everything was perfect, we had an amazing experience and luckily we saw a sea turtle lying egg infront of out room, staff were very friendly, shout out to Tony the host was extremely helpful, the view of the property was amazing!!!"

"Enjoyed the bedroom/ bathroom and plunge pool. This is a perfect place for couples or friends looking for peace and quiet. It is a 30 minute drive to Tulum hotel zone and about 50 min to Playa del Carmen so if you rent a car you will have options to visit more places. There is no transportation here/ bikes/scooters to rent nor would I recommend since the road isn’t paved. Getting a car is the best bet. We didn’t get a chance to have breakfast but the pool and bar area are beautiful. "

"A true 5 star resort. Staff is incredibly friendly and professional, food is great, resort is beautiful and the room was exquisite. Best resort I’ve stayed at this far- cannot wait to make my way back to Secrets Akumal. "

"We just spent a week here and had 3 of the swim up rooms. THEY'RE AWESOME. Bring shoes for swimming in the ocean, the sand is sharp and hurts. The pools were nice but they need more chairs around them. Head down to the beach - there are open chairs and bars there. The restaurants were good. The rooms had AC. They are a bit stingy with the AC in the restaurants.....we were sweating more than once. Also, reserve your spot at the restaurants before your trip, there's not much availability once you're there. Food was great at the restaurants. Buffets were what I would expect. The staff is great! Beautiful property with Capybara, Coati, and some sort of havelina. loved it. "

"Loved this vacation , great hotel , great dining and bars "

"What a gem. Have stayed here about 5 times over the last 10 years. Beautiful ocean views. Easy access to the water. Pictures of property stand up over time. Staff are always great. If you can afford the up grade, I’d always stay in one of their ocean view rooms. It’s worth it. Affordable overall but you do need to be able to walk to dining locations or have a car to drive. Really close to akumal bay where you can snorkel, shop, eat. This reminds me of what Tulum use to be like before it became a tourist destination! Tulum is about 20 mins south and playa del Carmen is about 25 mins north of Akumal. "

"We like everything,staff and service excellence."

"The location of the property is amazing, the staff is very friendly, and the dinner options were excellent. I would highly recommend this all inclusive."