The property was impressive with the room being quite a good spec. Huge windows offered a lovely view of the lake area and the stand up fan offered relief from quite a stuffy evening. There were some quality amenities and facilities on site too.
The parking was ample but even the closest areas required a sizable walk to reception and that is including the disabled parking bays.
The biggest disappointment for me was the dining experience. I ordered a starter and main. The starter took a while to get to me and once finished, it took another 30 minutes for the main to arrive which was quite frustrating as I was hungry once sat down. I appreciate it may have been busy but I still think the service could have been improved upon.
Breakfast was set up nice and I was shown to a table before participating in the buffet. The food was quite tasty and well cooked but it was overshadowed by the so-called apple juice which had this awful metallic aftertaste which lingered long on the palate and detracted from the taste of the food just consumed.
Overall everything was pretty good but the dining meant this review lost out on a star which otherwise would have been a 5 star experience.
Mike
2024 年 5 月入住 1 晚
10/10 超赞
Peter
与配偶出行
2024年05月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent value through Expedia. Staff were really friendly and the room was a good standard. Only thing we’d change is the curtains which didn’t block out the light.
Peter
2024 年 5 月入住 1 晚
8/10 还可以
Theresa
与配偶出行
2024年05月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All round hotel, clean, tidy and comfortable. Spa facilities, dining options and walks around the area.
Theresa
2024 年 4 月入住 2 晚
10/10 超赞
Sally
与家人出行
2024年05月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely place ,friendly staff, nice location to explore cotswolds area.
Sally
2024 年 5 月入住 2 晚
8/10 还可以
Diah
与配偶出行
2024年04月30日
满意:住宿条件和设施,员工和服务
It’s right on the water and it’s walkable. The room is a standard room, but the bed is comfortable and clean. The price is reasonable for the area. The Buffett breakfast is ok.
Diah
2024 年 4 月入住 1 晚
10/10 超赞
Julie
团体旅客
2024年04月27日
满意:员工和服务、服务设施、住宿条件和设施
Extremely lovely hotel with helpful staff
Restaurant disappointing for dinner, burger dry, overcooked such a shame, so will definitely stay here again but will avoid restaurant for dinner
Julie
2024 年 4 月入住 1 晚
8/10 还可以
David
2024年04月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quality hotel with friendly staff and beautiful surroundings.
David
2024 年 4 月入住 1 晚
4/10 很差
Mary
与配偶出行
2024年04月26日
不满意:住宿条件和设施,员工和服务
Room 207 was not serviced after our first night and had to visit reception twice before action taken.
Second night pulsating, very loud music from the bar went on until 00.45 despite request to reception at midnight to reduce noise.
Room not air-conditioned so opening window allowed in mosquitos from lake.
Bathroom appeared to have no mechanical extraction of condensation.
The bathroom door could not be kept open unless jammed, eg with chair, and it slammed shut very loudly.
Very poor level of lighting in the room.
The most positive things we can say are that the room was a good size with comfortable beds and generous breakfast provisions.