Deluxe Room, 1 King Bed, Ocean View | View from room
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Reviews of Caravelle Hotel & Casino

3 out of 5
Caravelle Hotel & Casino
44a Queen Cross Street, Christiansted

Reviews

8.0

Very Good

Rating 10 - Excellent. 200 out of 537 reviews" "
Rating 8 - Good. 195 out of 537 reviews" "
Rating 6 - Okay. 90 out of 537 reviews" "
Rating 4 - Poor. 32 out of 537 reviews" "
Rating 2 - Terrible. 20 out of 537 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lindsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed the area, the bed was pretty hard and the pillows were stiff other than that no real big complaints. Staff was very helpful every time we needed something.
Stayed 5 nights in May 2024

8/10 Good

Allan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall was good except for the dead bugs outside the room
Stayed 3 nights in May 2024

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service
Very comfortable and close to restaurants and the boardwalk
Stayed 1 night in May 2024

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older but you can’t beat the location. I liked the hospitality and the attention the staff gave us. The rooms were very clean and the view was amazing. The vending machine was cheaper than the local stores along with the price for bottled water. The place does go out of the way to satisfy its customers. The local maintenance guy called a local woman who sells home made fresh Patties and they were awesome. We were treated like family. Literally on the boardwalk and accessible to everything. Don’t be discouraged by the appearance of the neighborhood. Yes, some parts are of concern but they are due to the most recent hurricane damage. The staff at the hotel are hard working and they made sure we got to places safe and ate at the most authentic locations. The pool was very clean and always had fresh towels! I really enjoyed the age of the hotel and its design. Meaning its lobby area was open and the air flowed so amazing. At night I really enjoyed the pool roof top and enjoyed looking down on the streets and boardwalk. “Jump Up”party was this Friday night and the streets were full of venders, open shops and local food from 4pm-midnight! If you ever get to experience a “Jump Up” event always do the Mothers Day weekend. We really had a great time and the people were so nice. I came from a location like this growing up in Mexico and the people are only trying to make a living and are very nice! Be open minded as this hotel wins for its customer service and care!
Stayed 4 nights in May 2024

6/10 Okay

Alexandra

Traveled with partner
Liked: Staff & service
Uncomfortable bed
Stayed 2 nights in May 2024

10/10 Excellent

Rick john

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad, typically I don’t stay in the touristy parts, but I was solo and it worked out well. Ate some great food and got to relax. I would recommend but parking sucks though.
Stayed 5 nights in Apr 2024

8/10 Good

Wendy

Liked: Staff & service
Location, location, location. The hotel is conveniently situated in the heart of town. Restaurants, shops, boardwalk, and activities steps away. In terms of the hotel property, it was mid-tier. The room was very spacious and comfortable. Fridge and microwave came in handy. The view of water was amazing. Pool and upper deck were also quite nice. Overall good stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Agustin S

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Convenient to many restaurants and local shops. Great view from my room
Stayed 3 nights in Apr 2024

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in an excellent location, walkable to food & shops. It does get a little noisy in the early morning hours. Rooms tend to have a view of ocean or harbor which is unbeatable. Have stayed here on a few occasions & I do recommend.
Stayed 4 nights in Mar 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and rooms. It's in downtown a lot of restaurant choices and activities available. The homeless population can be an eyesore for some. just smile and move on, I never felt unsafe.
Stayed 3 nights in Mar 2024

10/10 Excellent

Chantelle, christiansted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The only downside to the property that I feel I should mention is they ran out of towels for us. Other than that, the staff was very nice. Be aware that it may be loud at night because you are right next to Shupes but there is nothing the hotel can do about that.
Stayed 2 nights in Mar 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lose to the boadwalk
Stayed 4 nights in Mar 2024

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Me and my wife had great stay. Everything was excellent from the service to the hospitality. Would definitely stay here again. Perfect location for fun and adventure.
Stayed 3 nights in Mar 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Traveled with partner
Liked: Staff & service
Great location
Stayed 1 night in Mar 2024

4/10 Poor

Sheetal

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Was given a room with fresh paint smell and bugs.
Stayed 2 nights in Feb 2024

8/10 Good

Alejandro

Stayed 1 night in Jan 2024

4/10 Poor

Sherry

Stayed 4 nights in Feb 2024

8/10 Good

Clarisol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

JENNIFER

Traveled with partner
Stayed 5 nights in Jan 2024

8/10 Good

Kevin Dale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

VANIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here! Great staff and location! Private Parking. But my Teens missed the pool, please make it work again. Oh and the elevator 😊. Wonderful hotel in the heart of Christiansted St. Croix, US Virgin Islands!
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities
Would have been nice to know the pool was closed for repairs.
Stayed 1 night in Jan 2024

10/10 Excellent

merle

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

4/10 Poor

Michelle

Traveled with family
Disliked: Staff & service, property conditions & facilities
This site sold me a Harbor View room and what we got was a view of the parking lot. When I told them when we arrived that it wasn’t what I had purchased I was told that it wasn’t their problem because I didn’t purchase it through them. They had no other rooms available so I had no other choices. It was too late in the evening to find somewhere else. The evening desk attendant was rude and when I asked her a question she lied straight to my face. The unprofessionalism was astounding. If you are going to work with the public, you need some modicum of rapport.
Stayed 3 nights in Dec 2023

8/10 Good

Siva Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a comfortable stay. Room spacious and clean. Thanks for the complimentary drinking water. Good dining options around the Hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff is friendly, walkable area.
Stayed 2 nights in Nov 2023

8/10 Good

Loina

Traveled with family
Hotel is in a convenient location, very good restaurant (Rum Runner), however, parking was terrible and area was under construction. A more friendly customer service needed!
Stayed 4 nights in Oct 2023

10/10 Excellent

Albert

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the Caravelle was amazing. The front desk staff was very friendly and polite. The room was spacious, clean and had an awesome view of the ocean. There are plenty of restaurants and shops within walking distance to explore. Overall it was a great stay. My one critique would be that there is limited space for parking if you plan on renting a vehicle while you’re there. Even with that said, I would definitely stay there again and would recommend it to friends and family.
Stayed 2 nights in Oct 2023

10/10 Excellent

Rafael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel with nice rooms and ocean views. Service is great and the front desk staff is very cordial. Always stay here when I travel on business to St. Croix. The only negative is they have limited parking and it’s first come first serve. Government parking is a few blocks away (walkable) and they have street parking in front of the hotel (when available). The casino is small but always busy with both tourists and locals. I highly recommend this property.
Stayed 3 nights in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Polite and Helpful! Great view of the Harbor! Comfortable Beds and the Room was Fresh and Clean.
Stayed 7 nights in Oct 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Raul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 2 nights in Oct 2023

10/10 Excellent

Bryan

Stayed 3 nights in Sep 2023

10/10 Excellent

merrisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that the hotel was convenient to shopping, a lovely beach only a short boat ride away and clean rooms. Parking is available for $25.00 a day well worth the price of not trying to figure out where to park. You could pay only $5.00 a day at the public parking area however it’s a couple of blocks away from the hotel.
Stayed 4 nights in Sep 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient in the heart of Christiansted. Great view from the 3rd floor room. The Lobby area should have a food/snack bar that open early by 6:00am and late at 12:00pm.
Stayed 2 nights in Sep 2023

10/10 Excellent

ROSITA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
The staff was very helpful and friendly, the location of the hotel was great
Stayed 4 nights in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2023

10/10 Excellent

Darryl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very good, area is busy and can be dirty at times.
Stayed 3 nights in Jul 2023

10/10 Excellent

Myesha B

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service, room was clean everyday . The ac works and the hotel is connected to the boardwalk. Very convenient location , next to everything .
Stayed 4 nights in Jul 2023

6/10 Okay

Eugene

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the fact that parking is for a fee! The fee was astronomically high. Perhaps if there was valet then it was justified.
Stayed 4 nights in Jul 2023

2/10 Terrible

Jrakiiba

I will never use Expedia again and I want everyone to know it. My friends retirement party, the reason for my travel, got postponed to October - more than 24 hours advance of the July reservation date. I tried to reschedule but Expedia told me the hotel would not allow it and there would be a cancellation “fee” equivalent to the price of the room! Then on the check in day I got a call from the Caravelle itself asking if I planned to check in. The person told me of course they would have rescheduled my stay and that “we don’t have any cancellation fee”! From now on I will use Expediate to see a list of possible hotels then get the number off a website and book directly. Extremely upset with Expedia!!
Stayed 1 night in Jul 2023

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best giveaway in St Croiz
Amazing hotel with all commodities. I love it.
Stayed 2 nights in Jul 2023

8/10 Good

Newton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needto have towel racks to hang towels
Stayed 4 nights in Jun 2023

10/10 Excellent

Nestor, humacao

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, pool was closed…
Stayed 2 nights in Jun 2023

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023

4/10 Poor

Carlos Javier Rivera

Disliked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

Angeline

Stayed 1 night in Apr 2023