Ratings based on 51 Verified Reviews

3.5 out of 5
3.9 Room cleanliness
3.5 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia 亿客行 Verified Reviews
3 out of 5
by A verified traveler

Posted May 6, 2024 on Expedia
when we checked in our fridge wasnt cleaned and still had food from the last gusts.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 17, 2024 on Expedia
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 15, 2024 on Expedia
3 out of 5
by A verified traveler

Posted Apr 14, 2024 on Expedia
Overall we enjoyed our stay for a family reunion. The pools were great, room spacious and comfortable and breakfast good. However staff were uncommunicative, not responding to any emails prior to our stay when we wanted to organise transfers from the airport. The area wasn’t particularly convenient and dining options fairly limited- one onsite restaurant which also delivered room service. The room would have been better if some practical details were considered- there were no power points in the kitchen and we had to plug the coffee machine into a socket in the bathroom! Although we had a suite with a kitchen there were no cooking implements and nothing to wash up which would have been handy with our small children.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 29, 2024 on Expedia
4 out of 5
by A verified traveler

Posted Mar 9, 2024 on Expedia
Good
4 out of 5
by A verified traveler

Posted Mar 8, 2024 on Expedia
Good
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 4, 2024 on Expedia
3 out of 5
by A verified traveler

Posted Feb 25, 2024 on Hotels
Comment from Hotel Management
Feb 29, 2024 by OM, Hotel Management
Thank you for your stay with us. Hope to welcome you again.
3 out of 5
by A verified traveler from Milwaukee

Posted Feb 21, 2024 on Expedia
If you are Handicap please don't stay in this hotel, is a long walk in a hill and the shuttle bus never pick you up from the entry to the hotel rooms, because they don't have enough stuff. Stuff are very friendly but they can't take care of everything. The Properly are really nice and safe.