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Reviews of Three Ways House Hotel

3 out of 5
Three Ways House Hotel
Chapel lane, Mickleton, Chipping Campden, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 266 out of 479 reviews" "
Rating 8 - Good. 164 out of 479 reviews" "
Rating 6 - Okay. 33 out of 479 reviews" "
Rating 4 - Poor. 9 out of 479 reviews" "
Rating 2 - Terrible. 7 out of 479 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Clive

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is difficult to determine whst was unique but is is very easy to say that the staff provided an A1 service (I refer to all the staff i.e. receptionists,.catering staff and the night watchman).
Stayed 4 nights in May 2024

10/10 Excellent

Kevin, Camberley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pudding club was unique, the facilities well organised with refurbishment areas excellent, although not yet complete. Would definitely recommend
Stayed 1 night in May 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in at the property was super easy and friendly. The room was spacious clean and had a big bathtub, as well as it’s own private enclosed patio. The hotel has its own restaurant and is within walking to other restaurants. I, unfortunately, had a stroke while I was on the property and was taken to a hospital by ambulance. The staff were immediately responsive, friendly and helpful in getting me care and exit out of the hospital via a disability ramp. They worked closely with the paramedics to ensure a smooth exit for my room and the hotel into the ambulance. While I spent the night in the hospital, the staff were very attentive to my wife and her needs while she was at the that evening and the following morning. I highly recommend staying at this hotel when you are in the area, mostly because of the amenities, but also because of the attentive and caring staff.
Stayed 1 night in May 2024

8/10 Good

Steven, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for 2 days as we explored the Cotswold area. We had room 29. Spacious, but had low beams in room so watch your head if your tall. Heat was turned off when we got to room on a cold day. Took 4-5 hours to get room warmed up to comfortably temperature. Had nice meal in their bar and beakfast was good. Friendly staff.
Stayed 2 nights in May 2024

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 1 night in May 2024

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, friendly attentive stay. Excellent menu choices no need to go anywhere else!
Stayed 2 nights in May 2024

10/10 Excellent

Martin

Liked: Cleanliness, amenities
Stayed many times Lloyd it herre
Stayed 3 nights in May 2024

10/10 Excellent

Geoff

Traveled with partner
Lovely village,polite staff,good facilities.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a 2 night stay at Three Ways, with our dog Mabel. Overall we really enjoyed our stay and the staff were very friendly. We were appointed a pet friendly room which was excellent, with easy access to the exterior of the hotel for pet needs. Breakfast was really good also. We would definitely stay again if we go back to the Cotswolds area.
Stayed 2 nights in Apr 2024

8/10 Good

Timothy

Stayed 1 night in Mar 2024

6/10 Okay

deborah

Traveled with family
Liked: Staff & service
It is ok. The public rooms are lovely but our 3 bedrooms were Ok. One of the beds were awful room 21 . It was expensive but we did stay Easter weekend ,
Stayed 2 nights in Mar 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location, friendly, friendly neighborhood!
Stayed 1 night in Mar 2024

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Mar 2024

8/10 Good

Louise

Traveled with partner
Liked: Staff & service, property conditions & facilities
Room was spacious, very comfortable bed. Room was clean, but a little bit tired. Dinner was good. Breakfast was diy, but all basics plus hot food was there and plenty of it.
Stayed 1 night in Mar 2024

6/10 Okay

Penny

Business traveler
Liked: Cleanliness, staff & service
I have stayed here before, so arrived expecting the lovely ambience I felt last time, but I left disappointed. Whilst renovations are taking place some areas are closed. The restaurant was closed with just the small bar area open, this was not particularly a welcoming dinner experience and the kitchen closed early. The menu for bar seating was very expensive and breakfast was on hot plates, with only fried eggs available, which were sat for quite a while. Staff were friendly and the room was lovely, hopefully, after renovating it will be good lovely.
Stayed 1 night in Feb 2024

10/10 Excellent

Lorah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly place
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Stayed 3 nights in Dec 2023

10/10 Excellent

Jason

Stayed 1 night in Dec 2023

8/10 Good

Luke

Stayed 1 night in Dec 2023

10/10 Excellent

Carl

Stayed 1 night in Nov 2023

8/10 Good

Diane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is beautiful. The staff were really helpful. Two pubs in the village were both great. The bathroom fixtures were a little dated and walls thin. However, the rooms are very comfortable and have nice views. I would stay again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Martin

Stayed 1 night in Nov 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in the Cotswold.
Comfortable spacious room. Helpful staff. Easy parking. Close to many interesting villages, hikes and sites
Stayed 3 nights in Nov 2023

10/10 Excellent

Jan

Stayed 3 nights in Nov 2023

10/10 Excellent

alan

Stayed 1 night in Nov 2023

8/10 Good

Ian

Stayed 1 night in Nov 2023

10/10 Excellent

Bernice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well equipped, very clean and the staff were helpful and caring. It was in a peaceful and attractive surroundings and very near to public transport. Parking was readily available. The food was excellent
Stayed 2 nights in Oct 2023

10/10 Excellent

Caroline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable with friendly staff and extremely good food. Ideal location. Would both recommend and return. Thank you.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Martin

Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Stayed 1 night in Sep 2023

10/10 Excellent

Bernard

Stayed 2 nights in Sep 2023

10/10 Excellent

Terry

Stayed 2 nights in Sep 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel that has a lift! The quality of breakfast and dinner is good but the bar is a bit miserable.
Stayed 2 nights in Sep 2023
Response from TWH Mickleton on Sep 7, 2023
Dear John, we are so pleased you had a good stay. We do have 2 bars in the hotel, one of which is at the front near reception and is a very modern brasserie so possibly you didn't visit that one. Apologies if you felt our more traditional bar at the rear wasn't great for you, we are refurbishing throughout next year so hopefully you will come back and visit.

10/10 Excellent

Peter

Stayed 2 nights in Aug 2023

10/10 Excellent

Diane

Stayed 2 nights in Aug 2023

10/10 Excellent

Kay

Traveled with family
Liked: Amenities
Only stayed one night but it was very enjoyable. Breakfast was very good and the staff were delightful. Rooms were very clean and bathroom facilities were good too.
Stayed 1 night in Aug 2023

10/10 Excellent

Janet

Stayed 1 night in Aug 2023

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally a very nice, comfortable hotel though the ‘Spotted Dick Pudding’ decoration of our bedroom was somewhat bizarre! There were minor annoying faults such as bulbs not working in the bathroom sink mirror, together with the overhead spot, so it was somewhat dim in the bathroom and not suitable for having a proper shave. The wall lights over the dressing table also didn’t work. The breakfast was good and plentiful and the two dinners we had were excellent.
Stayed 4 nights in Aug 2023
Response from TWH Mickleton on Aug 10, 2023
Thank you for staying with us, and we hope you enjoyed the quirky room decor! We have 7 pudding themed rooms which are very popular with guests.I have passed your comments about light bulbs to our maintenance team, please accept our apologies for your inconvenience. We do hope to see you again in the future.

8/10 Good

Denise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely village and hotel
This was a lovely spot. My only suggestions would be more staff at the front in the evening so the bartender doesn’t have to run back and forth (the wait for your room key can be long) and offer Al a carte breakfast as listed on the board to the left in a snug.
Stayed 3 nights in Aug 2023
Response from TWH Mickleton on Aug 6, 2023
Thank you for your review, we are pleased you enjoyed your stay with us. Our staff work extremely hard to ensure your needs are met, and we do hope you will return where I'm sure you will find many more improvements as we continue with our new owners and management team. With reference to our board menu, this is served only in the bistro and not in the main restaurant at the moment, however this may change in the future. We do hope to see you again when you visit this beautiful spot.

8/10 Good

Stephen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

DAVID

Stayed 1 night in Jul 2023

2/10 Terrible

Nigel

Traveled with partner
Disliked: Property conditions & facilities
Most importantly, my wife stabbed herself when closing the curtains on exposed staples that presumably once held the curtain to the wall. This was quietly mentioned on the first morning but it was not attended to. The room was not clean: the top of the headboard was thick with dust, and there was a dead spider hanging from a dusty web in the bathroom. One of the pillowcases was worn out, split from side to side on one side, and holes on the other side, although unacceptable, this was attended to. For the room only price, this was really poor, I would expect better from a cheep b&b.
Stayed 2 nights in Jul 2023
Response from TWH Mickleton on Jul 25, 2023
Dear Nigel, it is with great regret that your wife hurt herself and we are truly sorry that it occurred. Please rest assured that the hotel's new owners are determined to continue our top to bottom refurbishment programme and we do hope that you will consider giving us another chance in the future. Best regards,

10/10 Excellent

Nina, Ogden

Stayed 1 night in Jul 2023

6/10 Okay

Harry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hmm I don’t don’t think I’ll be back.
There was a large gap underneath the door which didn’t keep the room too dark. Had to stuff pillows at the foot of the door. Someone was clearly having a good time above us and making lots of bed squeaking at 1am…. The shower also didn’t drain properly so you just stood in a pool of water. There was also quite a lot of mould on the inside of the shower.
Stayed 1 night in Jul 2023
Response from TWH Mickleton on Aug 6, 2023
Firstly, thank you for visiting us, we hope you had a lovely time. It's disappointing for us to hear about the few issues you had with your room and this has been fed back to our maintenance team. We've recently been taken over and will shortly be progressing with refurbishment. It would be our pleasure to see you again and see what you think of our improvements, should you decide to come back.

6/10 Okay

Maria

Traveled with family
Liked: Staff & service
The ground floor rooms had a smell of dampness
Stayed 2 nights in Jul 2023

10/10 Excellent

Suza

Stayed 1 night in Jul 2023

8/10 Good

victoria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I requested an accessible room and whilst it was on the ground floor the bathroom lacked some handrails. The shower did have quite a lip to it too. That said the room was clean but smelt heavy of new paint, The beds were very comfortable. We dined here and the service plus the food was very good. Breakfast was good too, though to be honest i was expecting table service but i am aware of difficulties in this area of recruitment
Stayed 1 night in Jul 2023
Response from TWH Mickleton on Aug 6, 2023
Thank you for your feedback, we very much appreciate it. I've passed your concerns to our maintenance team. We do hope to see you again in the future.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Heather

Stayed 2 nights in Jul 2023