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Banilah

3.0 star property
Suburban Chiang Mai hotel in Chang Phueak with a coffee shop

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Photo gallery for Banilah

Exterior
Exterior
Double Room with Air-Con | Desk, free WiFi, bed sheets
Lobby
Shower, free toiletries, towels

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Business services
    Business services
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Room options

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Showing 2 of 2 rooms

View all photos for Double Room with Air-Con

Double Room with Air-Con | Desk, free WiFi, bed sheets

Double Room with Air-Con

Highlights

Balcony
Air conditioning
TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room with Fan

Double Room with Fan | Desk, free WiFi, bed sheets

Double Room with Fan

Highlights

Balcony
TV
Ceiling fan
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
11 Sotesueksa Rd., Changpheuk, Chiang Mai, Chiang Mai, 50300

What's nearby

  • Chiang Mai Rajabhat University - 10 min walk
  • Nimman Road - 20 min walk
  • MAYA Lifestyle Shopping Center - 20 min walk
  • Tha Phae Gate - 7 min drive
  • Chiang Mai Night Bazaar - 8 min drive

Getting around

  • Chiang Mai Railway Station - 16 min drive
  • Chiang Mai Intl. Airport (CNX) - 13 min drive

Restaurants

  • ‪Cafe De Sot - ‬4 min walk
  • ‪ต้มต๋าจื้น Magic Brew - ‬2 min walk
  • ‪Lucky’s Bun Cha - ‬4 min walk
  • ‪AreeMitr Coffee - ‬1 min walk
  • ‪T-Bar - ‬2 min walk

About this property

Banilah

Hotel near Chiang Mai University
Close to Chiang Mai Rajabhat University and MAYA Lifestyle Shopping Center, Banilah provides a terrace, a coffee shop/cafe, and a garden. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • Free bicycle rentals, tour/ticket assistance, and luggage storage
  • A TV in the lobby and a computer station
Room features
All guestrooms at Banilah include comforts such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 21-inch TVs with cable channels
  • Balconies, daily housekeeping, and desks

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking

Food and drink

  • A coffee shop/cafe

Things to do

  • Free bicycle rentals
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Banilah
Banilah Chiang Mai
Banilah Hotel
Banilah Hotel Chiang Mai
Banilah Hotel
Banilah Chiang Mai
Banilah Hotel Chiang Mai

Frequently asked questions

Is Banilah pet-friendly?

No, pets are not allowed at this property.

How much is parking at Banilah?

There is free parking nearby.

What time is check-in at Banilah?

Check-in start time: 2 PM; Check-in end time: 8 PM.

What time is check-out at Banilah?

Check-out is at noon.

Where is Banilah located?

Located in Chang Phueak, this hotel is within a 15-minute walk of Wat Chedi Plong and Chiang Mai Rajabhat University. Nimman Road and MAYA Lifestyle Shopping Center are also within 1 mi (2 km).

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 67 reviews" "
Rating 8 - Good. 21 out of 67 reviews" "
Rating 6 - Okay. 9 out of 67 reviews" "
Rating 4 - Poor. 2 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

G, Long Beach,CA

2d time there; will return
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

great little hotel
This is a very nice little hotel. Close, but not too close to everything. Staff is extremely helpful.
Stayed 3 nights in Apr 2018

10/10 Excellent

Gerard

Am conservative in giving 5 stars superlative help in finding great stuff to do in the neighborhood.
Stayed 1 night in Mar 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Very accommodating staff that made us feel like family. I will recommend this place to all my friends!
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

CJ, Florida

Best hotel in Chiang Mai!
The location was close enough to the city but far enough away that we got a feel for the local culture. The hotel staff was the best part of our stay, the girls sat us down with a map at our check in and showed us the ins and outs of Chiang Mai. They hired scooters for us and set us up to hang with the elephants for the day, I don't think we would have had such a successful trip if it weren't for them. The room was cozy and cleaned every day and the common area was a nice place to meet other travelers over tea/coffee. There is also a security guard every night but we found the area to be pretty safe!
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Staff & service
First night's reservation- left out in the rain.
Not a good first impression of Banilah. I called the owner the morning of my reservation. I told her I was arriving late and we would arrive around 10pm. I also asked to extend our stay if possible. She said she would leave my key with the security guard. All I would have to do is give my name and he would give us the key and I can complete the check in process and discuss extending our stay tomorrow. Unfortunately the guard did not have my name or my key when I arrived close to 11pm. He tried to call the owner on his phone, stopped and said he didn't have enough phone credit to make the call. I said I had credit and I could call her. I asked for her cell number. He said, "No, she is sleeping. Come back tomorrow?" So my partner and I were appalled, walked away with all our bags in the rain at 11pm to look for a new place to stay. Not nice. The next day we came back to Banilah and explained what had happened. The staff was apologetic, but blamed the security guard. It wasn't his fault that he didn't have my key. She did sit us down to discuss amenities close to the hotel, she was very nice. However, when it came to discussing extending the stay, she said we could stay an extra night for "free," and then we'd have to pay full price for any additional nights. So all in all, the "free" night was just what we originally paid for and nothing extra. Very frustrating to go through such a terrible experience and not be compensated anything for our trouble.

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2019

10/10 Excellent

Ronan

Great stay
Great hotel and nice staff. Cat coffee in the entrance (carefull for allergic ^^) adorable
Stayed 2 nights in Feb 2019

8/10 Good

Sohyun

Close many restaurant
Close many restaurants, super kind staffs, cute cats. Antique style door (use metal lock) many mosquitoes.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Stayed 5 nights in Jan 2019

8/10 Good

mei chi

詳細解說附近的環境給第一次入住的旅客，非常貼心 隔壁有洗衣店送洗服務很方便
Stayed 2 nights in Nov 2018

8/10 Good

まつ

街の中心部から遠いが、優良な宿
チェンマイの街の中心部からかなり離れているというのが唯一の難点だが、それ以外はかなり優良な宿。 近くには、市場やローカルなフードコートやスーパーマーケットなどもあり、ローカルな雰囲気の中でのんびり過ごしたいという人にはおすすめ。 あと、宿のスタッフも感じが良く、親切であり、程よい距離感で接してくれる。 チェックイン時に、お手製の地図で周辺の店情報や観光情報などを時間をかけて案内してくれると思う。 部屋は毎日ベッドメイクがあり、その際にバスタオルは交換用バスケットに入れておけば新しいものに交換してくれる また、石鹸やシャンプーなど備品の他、毎日750mlの水ボトルが２本支給される。 ちなみに、宿の一階はカフェスペースになっており、猫カフェほどではないが数匹の猫が飼われていてそれをウリにしている。 宿泊者はカフェ内のパソコンなども利用可能だし、wifiも部屋で使える。 宿には自転車もあり余っていれば無料で貸し出してくれる。ただ、自転車のサドルの高さが工具がないと調整できないので、高さが合わない自転車の利用は避けたほうが無難。 チェンマイ２度目とかで、観光よりものんびり過ごしたいという人にはかなりおすすめの宿。
Stayed 4 nights in May 2018

10/10 Excellent

Stephannie

Banilah is a lovely boutique hotel. The girls are super helpful with their maps and knowledge of the area. Although located out of the city it is most certainly walkable. There are lots of local eating places nearby. We really enjoyed our stay here. The little touches made it even more pleasant

8/10 Good

Yati, Malaysia

Good value for money
Fave thing about the guesthouse - The staff, particularly Nancy (not sure if the spelling is right), was very helpful. She was friendly to us, and was very warm to our toddler. She even helped carry him up and down the stairs a couple of time! She gave maps and tips to navigate the area, places of interest, etc. Least fave thing about the guesthouse - The bathroom was outside of the room, you have to go out to the balcony to access the bathroom. But we were fine with it.
Stayed 4 nights in Mar 2018

8/10 Good

Verified traveler

ห้องพักเก๋ สะอาด ใกล้ตลาด...คนน่ารัก
ถ้าชอบความเรียบง่าย ไม่วุ่นวาย ตู้เย็นรวม ห้องน้ำแยกจากตัวห้อง เหมือนอยู่บ้านตัวเอง ก็อยู่ได้สบายๆ
Stayed 3 nights in Mar 2018

10/10 Excellent

Robin

Favorite place to stay in Chiang Mai
Banilah is my favorite place to stay in Chiang Mai. The staff are friendly and helpful, and the rooms are excellent. The location is another big plus, it's in a neighbourhood that's nice and quiet and that has great cafes and restaurants.
Stayed 1 night in Mar 2018

10/10 Excellent

Valerie

Hands down, best service and assistance on town!
You can people next door at times, but really people were very respectful. The location is good with it just minutes from the northwest mote. Lots of coffee and Thai restaurants in the area. Free use if their bikes to take to Maya mall. They have a cat cafe attached to the hotel. But you can sit outdoors if allergic.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveler

Très bon établissement
Nous avons séjourné au total 10 jours. Chambre simple, un peu petite mais très propre et bien entretenue. Le personnel est attentionné, de bons conseils et les filles sont adorables. Cet etablissement mérite une note d'exellence. De l'eau et des vélos prêtés gracieusement. Nous nous y sommes très bien sentis.
Stayed 1 night in Jan 2018

10/10 Excellent

Helene

Très bonne adresse, rapport qualité prix, noconsei
Dans un petit quartier de Chiangmai, très peu de touristes, à 1ou 2 km du centre. Hôtel très propre, la gérante très gentille, dévouée vraiment adorable. Là réception est super zen, c'est un coffee cat. On a adoré !!! Le seul petit souci, l'hôtel n'est pas très bien isolé du bruit...
Stayed 4 nights in Jan 2018

10/10 Excellent

Inna

Our highest recommendations to the place itself and deep gratitude to people who work there and hosted our family so very well. The place is super clean (everyday room clean service), nice and 7 mins on bike to the Old City Centre. Should be mentioned that In the room there is a desk that may be handy in case you work freelance. The neighborhood has everything you may probably need: from delicious bakery two minutes away up to laundry service. The stuff welcomes with a beautiful smile and well prepared maps with all hot spots and super helpful recommendations that believe me you will use on an everyday basis. So far traveling in Thailand for two months we may say confidentially that the hosts are the best and it’s important as you meet the neighborhood for the first time ! Honestly speaking, it felt like home staying over there for 11 days. Very friendly, kind atmosphere which of course due to super hosts. Keep notes: The Internet connection is high but the signal may drop once you are in the room so be prepared it may jump a bit but overall it’s perfect. The room has everything you may need and super clean , the only thing is that there is no height mirror (but that’s not critical I believe, is it?). And be ready that it can be a bit noisy in the room especially if you rent a first floor one as it is close to the road but I assure you after awhile it doesn’t bother at all. We are absolutely sure that the place is super great as for a single traveler as for a company.
Stayed 11 nights in Jan 2018

10/10 Excellent

Micha, Usedom

Kann man machen
Zimmer sind in Ordnung, die Klimaanlage funktioniert, das Personal ist super freundlich und hilfsbereit. Z.B. wurde uns eine Taxi App (GRAB) and Herz gelegt, mit welcher wir insgrsamz bestimmt an die 1000 Baht gespart haben. Gepäcklagerung bis zur Weiterreise am Abend war kein Problem. Roller kann man an der Rezeption bestellen und der wird dann von extern gebracht. Alles super
Stayed 3 nights in Jan 2018

10/10 Excellent

Praphaiphannee

เจ้าหน้าทีบริการดุจญาติมิตร ห้องสะอาด เงียบสงบ
Stayed 1 night in Jan 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

이사랑, 대한민국

친절한 직원, 편안한 객실
바닐라는 직원들이 매우 친절하고, 주변 편의시설이나 멋진 식당에 대한 유용한 정보를 주어서 감명받았습니다. 숙소는 혼자 쓰기엔 넉넉하고 편안했으나 밤엔 날씨 탓에 객실이 조금 추웠습니다. 위치는 주요 관광지에선 떨어져있지만 로컬사람들이 사는 현지인동네라 맘에들고 주변에 편의시설이 많아 불편함이 없었습니다. 만족해요
Stayed 3 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

alisha, taiwan

溫暖且舒適的體驗，員工們人都很nice,店貓很可愛。
連續住了九天，除了隔音稍微不太好以外，其它服務都十分不錯，有每天的房間整理，出入有免費腳踏車可以代步，且附近有很多便宜餐廳可以享用～
Stayed 9 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Natsuko

コンパクトな部屋だけどホスピタリティあふれるスタッフのいる宿
部屋はコンパクトですが清潔なので安心して過ごせました。 シャワーとトイレがちょっと近いかな？シャワーを固定させて浴びるといろんな所がびしょ濡れになるので手持ちをオススメします。 スタッフが朝8時〜夜8時まで常時滞在しているので、何かあった時に助かります。 日本語は通じませんが英語ができるスタッフがいます。 到着した時に周辺のサービスなどの説明を丁寧に説明してくれて助かりました。 ソンテウのドライバーに場所を伝えられるようにタイ語でゲストハウスの場所を書いたものをもらえたので、良かったです。ソンテウドライバーに伝えづらい場所だったので。 スタッフは顔を見ると「大丈夫？問題ない？」といつも気にかけてくれます。 困ったことがあると相談に乗ってくれたので助かりました。 施設も大事ですが、とてもホスピタリティのあるゲストハウスです。 自転車も無料で貸してもらえました。 滞在中ずっと借りっぱなしでいいと言うことだったので、毎日乗り回してました。 中心地からちょっと離れてますが、高くにおいしいクロワッサンのお店やおいしいコーヒーの飲めるカフェもあるので楽しめました。 洗濯物を干す場所がないのが残念。 自分で洗ってもあまり干せません。 ただ、近くに洗濯屋さんがあるのでそこに洗濯物を出してしまうと良いと思います。 お手頃な洗濯屋さんが近くにあります。 場所はゲストハウスの人に聞くと教えてもらえますよ。 英語が全くできないと難しいかもしれませんが、海外旅行やチェンマイが初めての人にもスタッフがとても良い人なのでオススメです。 もちろん、ベテランさんにもオススメです。 ゲストハウス内で日本人には会わなかったかな。 また行きたいと思うゲストハウスになりました！
Stayed 9 nights in Nov 2017