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The Townhouse Chester

3.0 star property
Georgian hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

The Townhouse Chester, in the heart of the historic city, offers a genuine retreat. Guests enjoy breakfast, in-room WiFi, and can relax by the fireplace or on the garden patio. The staff consistently earns praise for their helpfulness.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Family Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed OR 4 Twin Beds

View all photos for Two Bed Apartment

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Two Bed Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
2 bathrooms
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Triple Room

Triple Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Triple Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
Hair dryer
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Lower Bridge Street, Chester, England, CH1 1RS

What's nearby

  • Chester Castle - 3 min walk - 0.2 miles
  • Chester Cathedral - 6 min walk - 0.4 miles
  • Chester Racecourse - 8 min walk - 0.4 miles
  • Chester City Walls - 9 min walk - 0.5 miles
  • Chester Zoo - 7 min drive - 2.9 miles

Getting around

  • Chester Station - 18 min walk
  • Chester (CEG-Hawarden) - 21 min drive

Restaurants

  • ‪Cavern Of The Curious Gnome - ‬2 min walk
  • ‪The Brewery Tap - ‬1 min walk
  • ‪Caffè Nero - ‬2 min walk
  • ‪The Golden Eagle - ‬2 min walk
  • ‪Moules a Go Go - ‬2 min walk

About this property

The Townhouse Chester

Hotel near Chester City Walls
Located close to Grosvenor Museum and Dewa Roman Experience, The Townhouse Chester provides a terrace, a garden, and an arcade/game room. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), a 24-hour front desk, and tour/ticket assistance
  • A banquet hall, luggage storage, and a front-desk safe
  • Outdoor furniture, a gift shop, and an off-leash area
Room features
All guestrooms at The Townhouse Chester offer comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
Extra amenities include:
  • Hydromassage showers, free toiletries, and hair dryers
  • 40-inch flat-screen TVs with Netflix, streaming services, and digital channels
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.3 miles (GBP 10 per night); discounts available

Food and drink

  • Full breakfast available for a fee 8:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1699
  • Designated smoking areas
  • Fireplace in lobby
  • Georgian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for GBP 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.95 per person
  • Nearby parking fee: GBP 10 per night (1640 ft away)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Crib (infant bed) fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
An early check-in may be available by prior arrangement.

We should mention

This property does not have elevators
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bridge Street Townhouse Hotel Chester
Bridge Street Townhouse Hotel
Bridge Street Townhouse Chester
Bridge Street Townhouse
The D Hotel Chester
Chester Townhouse Hotel
The Townhouse
The Townhouse Hotel
The Townhouse Chester Hotel
The Townhouse Chester Chester
The Townhouse Chester Hotel Chester
The Townhouse Chester BW Signature Collection

Frequently asked questions

Is The Townhouse Chester pet-friendly?

Yes, The Townhouse Chester allows pets (limit 2 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The Townhouse Chester?

As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at The Townhouse Chester on Nov 9, 2025 start from $100.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Townhouse Chester?

Check-in start time: 3 PM; Check-in end time: 1:00 AM. Early check-in is available for a fee of GBP 10.00 (subject to availability).

What time is check-out at The Townhouse Chester?

Check-out is at 11 AM. Late check-out is available for GBP 10 (subject to availability).

Where is The Townhouse Chester located?

Located in the heart of Chester, this hotel is steps from Grosvenor Museum and Dewa Roman Experience. Old Dee Bridge and Chester Castle are also within 5 minutes. Chester Station is 18 minutes by foot.

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The Townhouse Chester Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 139 out of 304 reviews
Rating 8 - Good. 103 out of 304 reviews
Rating 6 - Okay. 35 out of 304 reviews
Rating 4 - Poor. 18 out of 304 reviews
Rating 2 - Terrible. 9 out of 304 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location. Great food and very nice hotel.
Stayed 2 nights in Jul 2022

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice get away very dog friendly
Stayed 4 nights in Jul 2022

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'd stay again

Nice place. Well located. Room wasw rather small and the bathroom even smaller, although not an issue, if we'd been an inch bigger, it might have. Nice staff, breakfast was very good
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Aug 2022

4/10 Poor

Grahame

Disliked: Property conditions & facilities

Beware

We had the bridesmaids suite as the the hotel was fully booked paid over 200 Euro,room was outdated smelling of mould ; carpets all around Hotel was worn and dated couldn’t sleep properly as the night porter was walking around all night the floor boards are creaking so load you can hear everyone walking around hotel day or night wouldn’t recommend this Hotel to anybody shoul be taken off the List.
Stayed 1 night in Aug 2022

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities, room comfort

Superbe endroit!

Exceptionnel! Personnel accueillant et vraiment gentil. Cela fait la différence.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing space. Was absolutely PERFECT for our group and honestly really made the stay. Did have a small issue with a pillow being unclean but they replaced quickly :)
Stayed 2 nights in Apr 2025

6/10 Okay

Paul

Disliked: Staff & service, room comfort

Small room -

Room was very small, shower room was really small.. you could hear the TV in the next room clearly.. the room had been recently decorated but not to a great standard. No parking at the hotel, but you could park on the main road outside between 6pm and 8am no problem. Disappointed that the staff didn’t know this. Bed was comfy and the hotel is in a good central location.
The door to the tiny bathroom
Stayed 1 night in Mar 2025

6/10 Okay

chris

Disliked: Cleanliness
Actual room was nice and big with lovely kitchen and sitting area. Unfortunately the room hadn't been cleaned properly, there was popped balloons and hen night banner left on the floor. A lot of the glasses still had lipstick on them. I would also recommend usb sockets which all modern hotels have now. Breakfast was lovely and staff very friendly, although you have to pay extra for a latte rather than a normal coffee for breakfast, which considering what we paid for the accommodation and breakfast should have been included. I paid for 5 breakfasts but only 4 of us ate so a free latte wouldn't have been to much trouble
Stayed 1 night in Nov 2024

10/10 Excellent

ADELAIDE

Liked: Cleanliness, staff & service, property conditions & facilities
I was attending a conference and the hotel was within 1 15 minute walk. Staff were very accommodating, particularly the night manager who was lovely. I'd definitely recommend the hotel to family, friends and colleagues visiting Chester.
Stayed 2 nights in Oct 2024

2/10 Terrible

Darren

Liked: Room comfort
Disliked: Staff & service

Nice hotel awful staff

Awful experience, car park far away and expensive. Staff not friendly or helpful at all. Almost felt robbed by the experience.
Stayed 1 night in Aug 2022

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blocked drains detracted from otherwise enjoyable

The hotel room itself was compact and comfortable but was let down by smell of blocked drains . This may be caused by dampness from the bathroom but either way it spoilt our enjoyment. The staff in the bar where we had some drinks in the afternoon and restaurant for breakfast the following day were both very friendly , helpful and efficient
Stayed 1 night in Jun 2022

8/10 Good

vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel , very good staff who were happy to oblige, great location and lovely garden bar. Only complaint was that it had very creaky floorboards that were not great when your upstairs neighbours returned to their room
Stayed 1 night in Jun 2022

4/10 Poor

Dale

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room was up three flights of stairs wiyn no lift.
Stayed 2 nights in May 2022

10/10 Excellent

Eanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute we walked in Nicola and the staff were amazing. They welcomed a group of us and couldn't have done enough for us throughout the stay. I would highly recommend this hotel
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the races. 24 hour bar and great service
Stayed 1 night in May 2022

10/10 Excellent

Alli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely location and very nicely presented hotel with a lovely outdoor area. The staff on reception were very helpful and allowed us to leave our luggage
Stayed 1 night in Apr 2022

4/10 Poor

Alison

Disliked: Staff & service, property conditions & facilities, room comfort

Don't bother!

We had been given the 1st night of our stay as a present off our children and we booked an additional room at £144r/o pay in advance! When we checked in the receptionist could hardly be bothered on the paperwork it said we were to have room 9, but she said take no notice you have room 8! The room was so small especially the bathroom you couldn't have swung a cat! When I complained to the receptionist abd queried about the room as we could see that room 9 was much larger, she said she had originally upgraded us to room 9 but as she couldn't sell the standard room 8 she had down graded us as rhats what we had paid for! When I said we would have had better staying in a premier inn she ignored me and said she wasn't listening as I was rude! We will never stay again and would never recommend it!!!
Stayed 1 night in Apr 2022

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel central Chester

A beautiful hotel, with very welcoming hosts. Fantastically sited for the city and Dee gate. They welcomed us and our dog, couldn't have been more helpful. We will stay again.
Stayed 1 night in Mar 2022

6/10 Okay

Rachelle

Liked: Cleanliness

Disappointed

The downstairs area of the hotel was well maintained and had a good feel. However, this wasn’t mirrored when you went upstairs to the guest rooms. Our room had some damp on one wall and the ceiling that had been painted over. The bed wasn’t comfortable. The bathroom was very small with an electric shower so
Stayed 1 night in Mar 2022

10/10 Excellent

Kath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband, two children and small dog
Stayed 1 night in Feb 2022

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location close to shops and places of interest. Lovely accommodation and very friendly and helpful staff. Food in the restaurant was lovely too and full breakfast served at your table and all piping hot. Would recommend to anyone..
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

The hotel was easy to find and so central to everything, the staff where absolutely incredible and so lovely. The hotel was beautiful inside so clean. Loved that we had tobes and slippers was such a lovely touch the room was spacious and the beds where so comfortable.
Stayed 1 night in Jan 2022

6/10 Okay

Joseph

Liked: Staff & service
Disliked: Room comfort

overnight stay

Older hotel, needs updating
Stayed 1 night in Jan 2022