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Sheraton Charlotte Hotel

4.0 star property
Pet-friendly hotel connected to the convention center in Uptown Charlotte with 2 restaurants

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sheraton Charlotte Hotel

Rooftop terrace
Point of interest
View from room
Daily cooked-to-order breakfast for a fee
Meeting facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Gym
  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
The price is $254
includes taxes & fees
$220 per night
Nov 20 - Nov 21
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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Club Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 321 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, City View

1 bedroom, in-room safe, desk, blackout drapes

Club Room, 2 Double Beds, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Club Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 321 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout drapes

Club Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 321 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Corner

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Corner

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 321 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Double Beds, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 321 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout drapes

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 321 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area | LCD TV

Club Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

Junior Suite, 1 King Bed, Corner | Living area | LCD TV

Junior Suite, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, blackout drapes

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 321 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Le Meridien Charlotte
Pool
Pet friendly
Free WiFi
Restaurant
8.0 out of 10, Very Good, (1015)
The price is $173
includes taxes & fees
$150 per night
Nov 1 - Nov 2
Le Meridien Charlotte

About the neighborhood

Map
555 South McDowell Street, South Tower, Charlotte, NC, 28204

What's nearby

  • NASCAR Hall of Fame - 9 min walk
  • Charlotte Convention Center - 10 min walk
  • Spectrum Center - 13 min walk
  • Bank of America Stadium - 20 min walk
  • Fillmore Charlotte - 5 min drive

Getting around

  • Charlotte Station - 8 min drive
  • McDowell Street Tram Stop - 8 min walk
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • ‪Metropolitan - ‬10 min walk
  • ‪Burger King - ‬14 min walk
  • ‪Midnight Diner - ‬13 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Circle K - ‬13 min walk

About this property

Sheraton Charlotte Hotel

Upscale hotel near Charlotte Convention Center
Located close to Spectrum Center and Bank of America Stadium, Sheraton Charlotte Hotel provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and American cuisine. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an area shuttle
  • An electric car charging station, express check-out, and express check-in
  • Outdoor furniture, wedding services, and a 24-hour front desk
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 305 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • LCD TVs with premium channels
  • LED light bulbs, mini fridges, and free infant beds

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Area shuttle
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 8 to 18 for adults and USD 8 to 18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cloud Bar by David Burke
  • Craft City
  • Red Salt by David Burke
  • Social Bar & Kitchen

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (68,195 square feet of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from October 21 2024 to January 21 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 18.00 for adults, and USD 8.00 to 18.00 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May 29 to September 06
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte

Frequently asked questions

Does Sheraton Charlotte Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM–10:00 PM. The property will be renovating one of the pools from October 21 2024 to January 21 2025 (completion date subject to change).

How much does it cost to stay at Sheraton Charlotte Hotel?

As of Oct 31, 2024, prices found for a 1-night stay for 2 adults at Sheraton Charlotte Hotel on Nov 10, 2024 start from $177.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Charlotte Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 50.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Sheraton Charlotte Hotel?

Self parking is available for USD 25 per night. Valet parking is available for USD 35 per night.

What time is check-in at Sheraton Charlotte Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Sheraton Charlotte Hotel?

Check-out is at 11:00 AM.

Where is Sheraton Charlotte Hotel located?

Located in Uptown Charlotte, this hotel is within a 15-minute walk of Charlotte Convention Center and Spectrum Center. Bank of America Stadium and Fillmore Charlotte are also within 3 mi (5 km). McDowell Street Tram Stop is 8 minutes by foot and Stonewall Station is 10 minutes.

Reviews

8.4

Very Good

Rating 10 - Excellent. 753 out of 1333 reviews" "
Rating 8 - Good. 246 out of 1333 reviews" "
Rating 6 - Okay. 150 out of 1333 reviews" "
Rating 4 - Poor. 103 out of 1333 reviews" "
Rating 2 - Terrible. 81 out of 1333 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

arod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience. Staff was very kind, especially Ron Shuler the night manager.
Stayed 3 nights in Aug 2024

4/10 Poor

Andre

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great day at the Sheraton hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Sebouh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

4/10 Poor

Tunya

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
First time staying in Charlotte! The room was suppose to be smoke free but smelled terrible of smoke. Bathroom tile was awful. It’s a disgrace that you pay the price you pay for the hotel and then have to pay parking to stay there. I found the same hotel the next day and same room was $100 less and they would not guarantee the price. I have stayed at Sheratons in other states and they have been great! I am also a Marriott member.
Stayed 1 night in Oct 2024

8/10 Good

Kemberlea

Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Stayed 1 night in Oct 2024

4/10 Poor

Alâ, Astoria

Stayed 2 nights in Sep 2024

4/10 Poor

Luz

Disliked: Cleanliness, property conditions & facilities
Parking was expensive
Stayed 2 nights in Oct 2024

10/10 Excellent

Bryce

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bald, black gentleman who is the nighttime concierge is amazing. I forgot his name(maybe Ignacio) but he was there Thursday-Saturday night/morning and was the most accommodating concierge I could ever ask for. I would come stay again just because of him And the magnificent bars that are offered on property.

10/10 Excellent

Valerie, Middletown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Riley

Stayed 1 night in Sep 2024

10/10 Excellent

Conrad, The Valley, Anguilla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
conveniently located!
Stayed 3 nights in Oct 2024

10/10 Excellent

andrea

Stayed 4 nights in Sep 2024

4/10 Poor

Nana Akosua

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the bathroom was not clean enough and the view i got was entirely different from what i had paid for.
Stayed 1 night in Sep 2024

6/10 Okay

Scott

Liked: Staff & service
Disliked: Cleanliness
The staff was helpful. The room was really disappointing with cleanliness and the quality of the room.
Stayed 5 nights in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness
Room was updated and bed was comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and property were overall in good condition. I wasn't impressed with the quality or price of food offered but it was okay.
Stayed 1 night in Sep 2024

6/10 Okay

sylvia cameron

Liked: Cleanliness
Disliked: Staff & service
We didn’t like the way we’re greeted.And the room was like a toddler bathroom and the bed s was not a queen size bed they were full size and I paid for 2 queen size beds and non smoking place.People were smoking in the front Entrance every night and day. I am a Asthma patient thank goodness I bought my inhaler Albuterol.And didn’t ask us how was our stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashanti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

William

Traveled with partner
My positive is the gym at the Sheraton has everything you need no matter your fitness level. Unfortunately the customer service needs a lot of work. I made this a three day stay and the day before checkout I decided to check out my bank activity. Well well, my Expedia quote for the stay was $768 but……the property hit me with a charge of $1,258!!! When I noticed the problem I called the front desk and got zero empathy and the front desk said I need to come down myself and find the manager. Long story short the manage eventually told me the accounting department had made a mistake. I asked “Peter” the manager when would he be talking to accounting and he said”this morning””. I gave him my cell number and asked him to call me after he speaks to accounting. Peter didn’t call so I reached out to customer service for Expedia and was on a chat with them for an hour before this could get fixed. I got no “sorry” or anything from the property. You would think they would at least have comped a night but no. If you stay here be prepared for less than stellar customer service and most of all…..CHECK what they are actually charging you!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Madyson

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
2 restaurants/ bars and an indoor and outdoor pool. The hotel is gorgeous and there is an attached parking garage
Stayed 3 nights in Oct 2024

4/10 Poor

hannah

Traveled with partner
A lot of things in the hotel were out of date and dirty. Enjoyed our stay just some things could have been better. Also got charged $100 upon arrival, 25 were for parking and others they were not clear about. Wasn’t informed about the parking fee but should have expected that in charlotte. Wasn’t the worse experience but not the best
Stayed 1 night in Oct 2024

10/10 Excellent

Tammy, Arden

Stayed 1 night in Oct 2024

General hotel information

Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0