4 indoor pools, seasonal outdoor pool, cabanas (surcharge), sun loungers
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Reviews of Great Wolf Lodge Concord

3.5 out of 5
Great Wolf Lodge Concord
10175 Weddington Road, Concord, NC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 490 out of 835 reviews" "
Rating 8 - Good. 238 out of 835 reviews" "
Rating 6 - Okay. 75 out of 835 reviews" "
Rating 4 - Poor. 16 out of 835 reviews" "
Rating 2 - Terrible. 16 out of 835 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Maira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun water park and lots to to do in the area.
Stayed 1 night in Apr 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed all they had to offer for the kids to do. Staff is super friendly and helpful!
Stayed 1 night in Apr 2024

10/10 Excellent

Sharonda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time every staff member we ran into was very nice. So many things to do for kids
Stayed 1 night in Apr 2024

10/10 Excellent

Mateo

Great place
Stayed 1 night in Mar 2024

10/10 Excellent

Jamaul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Pamela, Conover

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of things for the children to do. Staff is very accommodating and polite. A bit pricey. And they don’t take any cash.
Stayed 1 night in Mar 2024

2/10 Terrible

Kimberly

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Sonya, Liberty

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first trip to GWL and we had a blast! Customer Service was impeccable and the lodge was so clean! We’ll definitely be coming back. One of the best experiences I’ve had at a resort!
Stayed 2 nights in Jan 2024

6/10 Okay

Ion

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Hotel seems dated. Over all staff not friendly. Water park is decent.
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Shannon

Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Traveled with family and small children
Had a great experience. Def recommend!
Stayed 1 night in Nov 2023

10/10 Excellent

Rickey

Stayed 1 night in Oct 2023

2/10 Terrible

Giovanni

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room had Bed Bugs!
Stayed 2 nights in Oct 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and comfortable. The staff let us check in early which was nice. The food is just average and way overpriced, however there are food options just off the property. Not all activities are included, such as bowling. We had to pay $7 per game. This should have been included in the price like the water park. Also breakfast is way overpriced for food you can get for free at most hotels. It’s great for the kids, but hard on the wallet. The room was really clean and comfortable which is very important. Most of the staff were very friendly.
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Wolf Lodge is a great family-friendly resort, like a cruise ship on land! The food was not great, however.
Stayed 3 nights in Jun 2023

10/10 Excellent

Teresa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We liked that everything was in one place or near by. We didn't have to leave the property for meals. This gave the little kids and the big kids more time to play. It was amazing.
Stayed 2 nights in Jun 2023

10/10 Excellent

Elaine

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Willow on May 22, 2023
Thank you for your positive review! We look forward to having your family stay with us again soon!

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is really cool. Totally kid friendly. Lots of activities to do after the waterpark closes. The food on premise I thought was reasonably priced. Large one topping pizza $20.00. Large one scoop of ice cream 3.99. We brought snacks and soda. The kids loved it. I enjoyed the fact after we arrived there was really no need to leave. We would definately stay again and probably will..
Stayed 1 night in Jan 2023

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Larry

Traveled with family and small children
Liked: Cleanliness, staff & service
First visit everything is great!!!
Stayed 1 night in Dec 2022
Response from Willow on Dec 21, 2022
Thank you so much for the review! We're happy to hear your family had a wonderful time with us! We hope to see you again soon! HOWLS!

10/10 Excellent

gloria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Activities for kids of all ages
Stayed 1 night in Oct 2022
Response from Willow on Oct 4, 2022
Thank you for the positive feedback! We look forward to having your pack stay with us again soon!

4/10 Poor

Melissa, Carson

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2022

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with the staff. Everyone that I had contact with was very pleasant and made you feel very welcome. I will be back next year.
Stayed 2 nights in Sep 2022
Response from Stephen on Sep 25, 2022
We're glad to hear it, and are excited to see you again soon!

4/10 Poor

Charlie

Traveled with family
Disliked: Cleanliness, staff & service
Not so great
The water park was nice grandkids loved
Stayed 2 nights in Aug 2022
Response from Willow on Sep 26, 2022
Happy to hear the grandkids had a good time! HOWLS!

10/10 Excellent

Cameron

Stayed 2 nights in Aug 2022
Response from Willow on Sep 26, 2022
Thank you for the positive feedback!

10/10 Excellent

Richard, Boerne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two munchkins with us loved the place and can't wait to return, soon and very soon.
Stayed 3 nights in Aug 2022
Response from Willow on Sep 26, 2022
Thank you for the positive feedback! We look forward to having your pack stay with us again! HOWLS!

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall had a great time. The only negative was the breakfast buffet. Very expensive and the food was very poor quality. Save your money and go down the road to eat
Stayed 1 night in Aug 2022

10/10 Excellent

Latoya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was exceptionally great my kids were so please
Stayed 1 night in Aug 2022
Response from Willow on Sep 26, 2022
Thank you for the positive feedback! We look forward to having your pack stay with us again soon!

10/10 Excellent

ella

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious rooms.
Stayed 1 night in Aug 2022
Response from Willow on Sep 26, 2022
Thank you for the positive feedback! HOWLS!

2/10 Terrible

Jose

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t spend your money in this trash hotel ,
Dirty , no breakfast all a sacam
Stayed 1 night in Jun 2022

10/10 Excellent

JAMES, SHAKER HEIGHTS

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water park and friendly staff.
Stayed 1 night in Jun 2022

10/10 Excellent

Alexis

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Never had to leave. Everything you need is there.
Stayed 2 nights in Jun 2022

10/10 Excellent

Jocelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a perfect stay. My daughter had a blast and was completely entertained the whole time there. Everywhere, especially our room was clean, comfortable & cool.
Stayed 2 nights in Jun 2022

10/10 Excellent

brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Hikaru

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good job
Stayed 1 night in May 2022

6/10 Okay

Joshua

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Awesome for children.
Stayed 2 nights in May 2022

4/10 Poor

Angela

Traveled with family
Liked: Amenities, property conditions & facilities
Check in was suppose to be at 4pm, we were not allowed in our room until after 5pm. Dinner at the Lodge was horrible. Waited almost 2 hours to be seated, then waited over an hour for food. Our skillet cookie dessert was served raw and not edible. This is our last stay here. For $650 per night, it should be a much better experience. There are plenty of staff, but too many standing around doing nothing. On a positive note.... This place is super clean.
Stayed 1 night in Apr 2022

10/10 Excellent

Nanette

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The property was clean and all staff members were very helpful and friendly. Great family vacation. The kids( and my husband) wished the icecream area would have stayed open longer. Also, the one large pool didnt open daily until mid afternoon which was a bummer. Other than that, I would definitely recommend and vacation there again.
Stayed 2 nights in Mar 2022

8/10 Good

Cleo

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the convince in the closeness in everything. Didn’t like the way the area was set up finding the room floors. There was no specific sign that read the floors of it.
Stayed 2 nights in Mar 2022

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

2/10 Terrible

Ambiorix

Stayed 1 night in Feb 2022

10/10 Excellent

Joshua

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! We will definitely be back!
Stayed 1 night in Mar 2022

10/10 Excellent

Davia

Stayed 1 night in Feb 2022

6/10 Okay

Lauretta

Traveled with family and small children
Liked: Staff & service
It was ok - not the best. Restaurants were a bit dirty. Tables and floors were sticky
Stayed 1 night in Feb 2022

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good family oriented facility
Stayed 1 night in Feb 2022

8/10 Good

Bryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022