Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property
Hotel in Charlotte with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Relax in our inviting lounge area with a comfortable sofa, armchair, and rocking chair.
Welcome to the hotel reception, where friendly staff are available to assist with your stay.
Relax in a stylish room with a flat-screen TV, comfortable bench, and a cozy bed with a patterned duvet.
Relax by the serene pool surrounded by lounge chairs and tables.
Enjoy a variety of food and beverage options at this central food court, featuring a refrigerated display case and comfortable seating.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(116 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(91 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208

What's nearby

  • Billy Graham Library - 1 min drive - 0.7 miles
  • Bank of America Stadium - 9 min drive - 5.6 miles
  • Charlotte Convention Center - 10 min drive - 6.3 miles
  • NASCAR Hall of Fame - 10 min drive - 6.5 miles
  • Spectrum Center - 10 min drive - 6.7 miles

Getting around

  • Woodlawn Station - 4 min drive
  • Charlotte Station - 14 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 7 min drive

Restaurants

  • ‪Tequileria - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Restaurant Depot - ‬5 min drive
  • ‪Kosta's Kitchen - ‬3 min drive
  • ‪Coffey Creek Cafe - ‬4 min drive

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Hotel near Bank of America Stadium
A free breakfast buffet, a free roundtrip airport shuttle, and an arcade/game room are just a few of the amenities provided at Tru by Hilton Charlotte Airport Lake Pointe. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Self parking (surcharge), 1 meeting room, and a 24-hour front desk
  • An elevator, luggage storage, and outdoor furniture
  • A front-desk safe, a billiards/pool table, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 108 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • LED TVs with premium channels
  • Mini fridges, heating, and housekeeping

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Tru Lobby Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Frequently asked questions

Does Tru by Hilton Charlotte Airport Lake Pointe have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM. The pool is closed seasonally each year from November 02 to April 30.

How much does it cost to stay at Tru by Hilton Charlotte Airport Lake Pointe?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Charlotte Airport Lake Pointe on Aug 3, 2025 start from $118.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru by Hilton Charlotte Airport Lake Pointe pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Charlotte Airport Lake Pointe?

Self parking is available for USD 10 per day.

What time is check-in at Tru by Hilton Charlotte Airport Lake Pointe?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Charlotte Airport Lake Pointe?

Check-out is at noon.

Does Tru by Hilton Charlotte Airport Lake Pointe provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Tru by Hilton Charlotte Airport Lake Pointe located?

Situated in Charlotte, this hotel is 1 mi (1.7 km) from Billy Graham Library and within 3 mi (5 km) of Charlotte Regional Farmers Market and Renaissance Park. Carolinas Aviation Museum is 2.7 mi (4.3 km) away.

Tru by Hilton Charlotte Airport Lake Pointe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 814 out of 1110 reviews
Rating 8 - Good. 165 out of 1110 reviews
Rating 6 - Okay. 66 out of 1110 reviews
Rating 4 - Poor. 29 out of 1110 reviews
Rating 2 - Terrible. 36 out of 1110 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Atapis

Liked: Property conditions & facilities
Beautiful place to stay
Stayed 1 night in May 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! 100% recommended
Stayed 1 night in Jun 2025

10/10 Excellent

Kalen

Liked: Cleanliness
The Tru hotel in Charlotte was amazing and very clean, exciting, and a place for rest.
Stayed 2 nights in Jun 2025

10/10 Excellent

Suezetta

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel even provides parking if traveling which I think is a plus.
Stayed 1 night in May 2025

10/10 Excellent

Ryann

Liked: Cleanliness, amenities, property conditions & facilities
Very cool, clean, friendly!
Stayed 1 night in May 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was close to the
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean and staff was excellent.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
It was most convenient to have the shuttle for our airport pick-up.
Stayed 1 night in Jun 2025

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff met my needs. I just wish there were more eatery and activity options nearby. 9/10 recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Airport shuttle - he was very friendly and helpful -
Stayed 1 night in Jun 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property attentive staff 24 hour airport shuttle
Stayed 1 night in May 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight bc of cancelled flight. Does the job. Friendly staff, clean. Free shuttle a plus
Stayed 1 night in Jul 2025

10/10 Excellent

Tawanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and breakfast was great
Stayed 2 nights in May 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the shuttle to airport and parking of car!
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always our go to when flying out of CLT.
Stayed 1 night in May 2025

10/10 Excellent

morgan

Liked: Staff & service, property conditions & facilities
Comfortable and new
Stayed 1 night in Jun 2025

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
Close to interstate and a wedding venue I attended. The room was clean and the hotel was not noisy.
Stayed 1 night in Jun 2025

8/10 Good

marjorie

Liked: Cleanliness, property conditions & facilities
The area was nice and safe. The hotel was ok as well. The staff was nice. The ac unit was loud and I didn’t like paying for parking. If you are a guest staying at the hotel, you shouldn’t have to pay for parking
Stayed 3 nights in Jun 2025

10/10 Excellent

Dolly

Perfect place for a quick stay
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Property was clean, comfortable bed, and courteous shuttle staff. Exceptional shuttle service
Stayed 1 night in May 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again. 10/10 clean , quiet hotel . This property doesn’t accept chime keep that in mind when booking . Also you have to pay parking at this hotel .
Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the positive slogans!!
Stayed 1 night in Jun 2025