Chania Town Vacations

The caring and personable staff really made the stay at this hotel a pleasure. They made an effort to customise things to your taste and were very kind with surprising free drinks when just relaxing by the pool. Would always give a wave and smile whenever they saw your leaving or returning from the building know matter how far away. Good job guys and we wish you a successful season. Ollie and Katie - 1112

Amazing rooms with a private pool. Very clean and excellent service by the friendly staff. Breakfast in your room every morning was awesome.

This hotel had lots of positives but also a few things that could be improved. Pros - very clean, very closely located to the beach, a decent range of food for breakfast and dinner. Cons - the staff are really not very helpful. I won’t name and shame, but one particular person on the reception barely acknowledged us on arrival, didn’t seem to be expecting us till the evening (despite having booked and organised the taxi for us), could not offer any tourist information (when I asked which beach she would recommend visiting, she simply said that I’ll “work it out”). The pool bar - great staff and friendly, but not much ambience in the evening. A lot of the food from the buffet was not labelled so sometimes it was a guessing game. You also have to pay a deposit for pool towels rather than it being provided (I’ve stayed in 3 star hotels where this wasn’t the case). Overall this hotel was good but not amazing. I can’t fault the cleanliness but the unhelpful staff and poor communication via email prior to the trip isn’t great.

Beautiful property. Great breakfast. 5-10 walk to parking.