Chacalal Vacations from $780

We had a small vow ceremony with some friends. We organized a small dinner on the beach that turned out great. The staff actually went above and beyond. There provided service that we didn’t expect. In addition, the dinner set up they did was incredible. I’ll never forget it. I would definitely stay here again. The one think I would have liked to know ahead of time was the $1000 hold for incidentals, that was kinda is steep. Also be forewarned that you can head everything in your room and there is no insulation. Other than that. Perfect place.

This trip was amazing and we will return! The staff was extraordinary!

The staff were amazing and so kind. Everything was smooth and easy to do. Pools were great and activities for kids were fun. Restaurants were ok. Kobo was the best! Beach is not swimmable but that didn't bother us much. We still did the kayaks and hobbie cat was fun!

Staff were very nice. Pools and property well maintained. Ventus and Ventus Ha side were pretty boring. Would benefit from activities and/or music very far walking and carts were often a pain to locate or staff would be irritated to give you a ride because they were short staffed to provide transport around the hotel. Butlers went out of their way to help you and provide a positive experience. Thanks to David, Enrique and Gonzalo. The food was mediocre. Aakat and the Mexican restaurant were by far the worst. Just go to the buffet then go to these restaurants. Entertainment did a great job overall with shows and entertainment at the main pool. Probably wouldn’t come back due to the food quality and room service not being very good.

Had a blast during our stay in May 2024. It was a quiet week, which allowed us to enjoy the resort in full. Loved the Beach, the nature all around and in the resort, the lazy river, the coffee and juice bars, and the taco bar! Our drinks were on point and we had a private dinner, which was amazing food and service. The bartenders were not always the friendless... and sometimes we had to wait for services- BUT our conceirge was amazing and super friendly /fun and helpful (shoutout to Issac!) The food at the buffet and a la carte's were okay overall. We did a spa afternoon and it was well worth it, and food was amazing there! The furniture and light fixtures are such a vibe- love the decor. I didnt love that they have dolphins... definitely did not support that My sister and I had a great time overall, and look forward to coming back to see the new changes and enjoying this unique resort!