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Surestay Plus By Best Western Cebu City

2.5 star property
Baroque hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Surestay Plus By Best Western Cebu City, in Capitol Site's center, offers a free breakfast buffet and luggage storage. Minutes from Ayala Center, the on-site coffee shop is perfect for relaxing. Attentive staff provide insider tips for local experiences.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Premier Room, 2 Double Beds, Non Smoking

Premier Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Premier Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 313 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 221 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Room, 2 Twin Beds, Non Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 253 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 3 Twin Beds, Non Smoking

Premier Room, 3 Twin Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Premier Room, 3 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 305 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

Minibar, in-room safe, individually furnished, desk

Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
LED TV
Blackout drapes/curtains
Private bathroom
  • 299 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Queen Beds, Non Smoking

Minibar, in-room safe, individually furnished, desk

Family Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 363 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

Minibar, in-room safe, individually furnished, desk

2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2

View all photos for Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

Minibar, in-room safe, individually furnished, desk

Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

  • Sleeps 4

2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Family Room, Mini Bar, Safety Box

  • Sleeps 4

1 Queen Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2

1 King Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2

View all photos for 3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

Minibar, in-room safe, individually furnished, desk

3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 3
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About the neighborhood

Map
Danaque Building, Capitol Site, Cebu City, 6000

What's nearby

  • Cebu Doctor's University Hospital - 1 min walk - 0.0 miles
  • Mango Square - 7 min walk - 0.4 miles
  • Osmeña Fountain Circle - 7 min walk - 0.4 miles
  • Chong Hua Hospital - 7 min walk - 0.4 miles
  • Ayala Center - 3 min drive - 1.2 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 42 min drive

Restaurants

  • ‪STK Ta Bay! Sa Paolito's Seafood House - ‬3 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪Carlo’s Batchoy - ‬2 min walk
  • ‪Yakski Barbeque & Eatery - ‬2 min walk
  • ‪Bo's Coffee - ‬1 min walk

About this property

Surestay Plus By Best Western Cebu City

Hotel near Ayala Center
Take advantage of a coffee shop/cafe, a bar, and a restaurant at Surestay Plus By Best Western Cebu City. Guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), luggage storage, and smoke-free premises
  • Concierge services, a 24-hour front desk, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 62 individually furnished rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like desk chairs and separate sitting areas.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and bidets
  • 32-inch LED TVs with digital channels
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 550 for adults and PHP 275 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • 9 steps to reach entrance
  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Baroque architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1200 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 550 for adults and PHP 275 for children
  • Rollaway bed fee: PHP 1200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: GCash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Surestay Plus By Cebu City
Surestay Plus By Best Western Cebu City Hotel
Surestay Plus By Best Western Cebu City Cebu City
Surestay Plus By Best Western Cebu City Hotel Cebu City

Frequently asked questions

Is Surestay Plus By Best Western Cebu City pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Surestay Plus By Best Western Cebu City?

As of Nov 23, 2025, prices found for a 1-night stay for 2 adults at Surestay Plus By Best Western Cebu City on Nov 25, 2025 start from $36.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Surestay Plus By Best Western Cebu City?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Surestay Plus By Best Western Cebu City?

Check-out is at noon.

Where is Surestay Plus By Best Western Cebu City located?

Located in Capitol Site, this hotel is steps from Cebu Doctor's University Hospital, and within 3 mi (5 km) of Ayala Center and SM City Cebu. St Patrick’s Square and Chong Hua Hospital are also within 10 minutes.

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Surestay Plus By Best Western Cebu City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 120 out of 187 reviews
Rating 8 - Good. 46 out of 187 reviews
Rating 6 - Okay. 14 out of 187 reviews
Rating 4 - Poor. 2 out of 187 reviews
Rating 2 - Terrible. 5 out of 187 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Coraliza

Liked: Cleanliness, amenities, property conditions & facilities
Clean and smells good
Stayed 2 nights in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was good but you have to be early.
Stayed 3 nights in Nov 2025

6/10 Okay

LOTCHE

Liked: Staff & service
Breakfast table with crawling german cockroaches
Stayed 2 nights in Nov 2025

10/10 Excellent

WILMA GONZAGA

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so nice and it just makes coming home more meaningful even with storm hitting the place two days before I left. I am so grateful for the staff. They make me feel so welcome. They were so attentive to my needs. Thank you everyone!!!
Stayed 15 nights in Oct 2025

10/10 Excellent

LOTCHE

Liked: Staff & service
Observed 2-4 cockroach in the buffet table crawling in the serving spoons and utensils
Stayed 1 night in Nov 2025

8/10 Good

Randall

Good
Stayed 1 night in Oct 2025

6/10 Okay

LOTCHE

Liked: Staff & service, property conditions & facilities
Leak in the window during heavy rain; crawling 2-3 cockroaches in the buffet table. Informed the staff but said it’s normal since they just had repairs
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle Culas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly. Breakfast is superb. Would love to come back here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Amenities
Very helpful staff, clean property and great breakfast
Stayed 3 nights in Apr 2025

8/10 Good

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful! The hotel is clean.
Stayed 3 nights in May 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice and very helpful!
Stayed 9 nights in May 2025

10/10 Excellent

Ma Angeli

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and smelled good! The beds are comfy and the linens looked and smelled clean. The hotel’s location was perfect for what we came to Cebu for. I’d stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to coffee shops, restaurants and groceries.
Stayed 5 nights in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Nadina

Liked: Cleanliness, staff & service, property conditions & facilities
It was the perfect hotel I needed at that time because it was right across Cebu Doctors Hospital
Stayed 3 nights in May 2025

10/10 Excellent

REID

Liked: Cleanliness, staff & service, property conditions & facilities
Great location great rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel and there warm accommodations plus the very good breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

MARIA ELENA

Liked: Cleanliness, amenities
I didn’t get the chance to explore the area because I only stayed overnight but I love to come back someday and stay in this hotel.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
clean, the staffs are friendly and nice.
Stayed 10 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Nice place & people , got a great time.
Stayed 6 nights in Mar 2025

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with breakfast included which was very tasty. Staff are so helpful and friendly. Very clean and quiet. We enjoyed our 2 night stay here. Lovely reception area to sit and relax.
Stayed 2 nights in Apr 2025

8/10 Good

Dulce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a few days, property was in good location, lots of restaurants and entertainment nearby. They charge too much for airport transfer, though.
Stayed 3 nights in Mar 2025