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The Parkgate Hotel

4.0 star property
Eco-certified hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for The Parkgate Hotel

Exterior
Infinity pool
Bar (on property)
Reception hall
Reception hall
The Parkgate Hotel, located close to Cardiff Castle and St. David's Hall, offers a luxurious retreat with a coffee shop/cafe, bar, dry cleaning/laundry services and an on-site spa where you can unwind with massages or body wraps. With great dining options including The Sorting Room brasserie and gym to keep you active during your stay.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Double Room

9.6 out of 10
Exceptional
(63 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LED TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Standard Double or Twin Room

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Junior Suite

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
Electric kettle
  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Superior Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LED TV
Separate bedroom
Bathrobes
Hair dryer
Separate bathtub and shower
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Bathrobes
Hair dryer
Separate bathtub and shower
Private bathroom
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Luxury Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Separate bedroom
Hair dryer
  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, laptop workspace, free WiFi

Superior Double Room

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Twin Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
Electric kettle
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Westgate Street, Cardiff, Wales, CF10 1DA

What's nearby

  • Cardiff Castle - 5 min walk - 0.3 miles
  • Cardiff International Arena - 8 min walk - 0.4 miles
  • Cardiff Bay - 14 min walk - 0.8 miles
  • Cardiff University - 15 min walk - 0.9 miles
  • Principality Stadium - 1 min drive - 0.3 miles

Getting around

  • Cardiff Central Station - 7 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪The Prince of Wales - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪The Cottage - ‬2 min walk
  • ‪Coffee #1 - ‬2 min walk

About this property

The Parkgate Hotel

Upscale eco-certified hotel near Principality Stadium
Located close to Cardiff Castle and Cardiff International Arena, The Parkgate Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a deep-tissue massage, a body wrap, or a body treatment at the onsite spa. Be sure to enjoy a meal at The Sorting Room, the on-site brasserie. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a 24-hour front desk, and 3 meeting rooms
  • Massage treatment rooms, a banquet hall, and a front-desk safe
  • Guest reviews say great things the dining options, breakfast, and overall value
Room features
All 169 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean, comfortable rooms at the property.
More amenities include:
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 28.00 for adults and GBP 14.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Frequently asked questions

Is The Parkgate Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Parkgate Hotel?

As of Oct 15, 2025, prices found for a 1-night stay for 2 adults at The Parkgate Hotel on Nov 2, 2025 start from $112.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Parkgate Hotel?

This property doesn't offer parking.

What time is check-in at The Parkgate Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Parkgate Hotel?

Check-out is at 11:00 AM.

Where is The Parkgate Hotel located?

Located in Cardiff City Centre, this spa hotel is within a 10-minute walk of Principality Stadium, Cardiff Castle, and Cardiff International Arena. Cardiff Bay and Cardiff University are also within 1 mi (2 km). Cardiff Central Station is 7 minutes by foot and Cardiff (CFW-Cardiff Train Station) is 7 minutes.

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Reviews

The Parkgate Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 1350 out of 1754 reviews
Rating 8 - Good. 234 out of 1754 reviews
Rating 6 - Okay. 109 out of 1754 reviews
Rating 4 - Poor. 36 out of 1754 reviews
Rating 2 - Terrible. 25 out of 1754 reviews

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay
Stayed 1 night in Sep 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Aug 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean and comfortable hotel in a fantastic location. Staff was courteous and helpful.
Stayed 3 nights in Oct 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great style in good central location
Stayed 1 night in Sep 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is excellent and the facilities impressive. The restaurant is outstanding. Try the lamb
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect—just a short walk from the main attractions. Breakfast had plenty of variety and was delicious. Everything felt well cared for and relaxing. We’ll definitely return on our next visit and highly recommend this hotel to others.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here for some time now and love it everytime !!
Stayed 5 nights in Aug 2025

10/10 Excellent

Kerry m

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here it was beautifully clean food was lovely staff friendly spa amazing will definitely stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very helpful staff. Great location
Stayed 3 nights in Sep 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and would stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay for our anniversary. Staff were lovely - room upgrade was fantastic! Breakfast delicious! Will be back
Stayed 1 night in Sep 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very good location. Nice and clean room. Great breakfast. Staff were very nice, kind and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Zhiheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice amenities, good price
Stayed 2 nights in Aug 2025

10/10 Excellent

Nuhu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy hotel. Everything about our stay was top notch.
Stayed 1 night in Aug 2025

10/10 Excellent

Shaniqua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Aug 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay at the Parkgate. Room immaculate, bed comfortable, relaxing evening in the spa and great selection of wines in the bar! What more do you need?!
Stayed 2 nights in Sep 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was beautiful and has clearly been well-renovated. All staff were welcoming and happy to help however was needed.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tshepo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with a great restaurant. Would definitely book again and unlikely to go anywhere else whem visiting cardiff.
Stayed 1 night in Jul 2025

6/10 Okay

Christine

Liked: Cleanliness, property conditions & facilities
The hotel has a very high opinion of itself. We found the room to be extremely small for the price and location. Not a good value.
Stayed 4 nights in Aug 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel definitely be back soon
Stayed 1 night in Jun 2025

8/10 Good

madjid

Liked: Cleanliness, amenities, property conditions & facilities
Very comfy bed and good location, vey nice bathroom. Room quite small but nice
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with lovely staff, thank you so much
Stayed 1 night in Jul 2025

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