Minibar, desk, free WiFi, bed sheets

Reviews of Northwinds Hotel Canmore

3 out of 5
Northwinds Hotel Canmore
1600 2nd Ave, Canmore, AB

Reviews

8.8

Excellent

Rating 10 - Excellent. 733 out of 1254 reviews" "
Rating 8 - Good. 350 out of 1254 reviews" "
Rating 6 - Okay. 98 out of 1254 reviews" "
Rating 4 - Poor. 46 out of 1254 reviews" "
Rating 2 - Terrible. 27 out of 1254 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Room was updated ,was on the 2nd floor facing the mountains. Great view Bed was very comfortable. Would stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything!
Stayed 1 night in May 2024
Response from Marie on May 22, 2024
Hello Wilson,We are so glad that you enjoyed your stay at our hotel! Thank you so much for leaving a positive review and we hope to see you again!

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in May 2024
Response from Marie on May 22, 2024
Hello Bobby,Thank you for the 5-star review! We are glad that you enjoyed your stay at Northwinds Hotel and we hope to welcome you back again in the future!

6/10 Okay

Megan

Liked: Cleanliness, staff & service
My room was clean and newly renovated. Bed was comfortable. It was however very noisy, the doors and wall must be very thin as you can hear conversation in the next room and anything going on in the hallway.
Stayed 1 night in May 2024

6/10 Okay

taylor

Traveled with family
Liked: Cleanliness, staff & service
clean renovated rooms, close to downtown canmore
Stayed 1 night in May 2024
Response from Misty-Northwinds by Basecamp on May 21, 2024
Hello Taylor. Thank you for taking the time to review your stay at Northwinds. We are glad you enjoyed our clean and renovated rooms, and our convenient location close to downtown. Thank you for choosing Basecamp as your home away from home. See you next time!

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Misty-Northwinds by Basecamp on May 21, 2024
Thank you for taking the time to leave a rating for your stay, Myrna! We are happy to hear that you enjoyed your time here at Northwinds. Hope to see you again! Safe Travels

10/10 Excellent

Seun

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in May 2024
Response from Misty-Northwinds by Basecamp on May 20, 2024
Thank you for your kind words, Seun. We are thrilled that you enjoyed everything about your stay at Northwinds! Thank you for choosing Basecamp. See you again next time!

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless check ins and out
Stayed 2 nights in May 2024
Response from Misty-Northwinds by Basecamp on May 20, 2024
Thank you for taking the time to share your feedback, Robert! We are happy that you found our online check in system quick and seamless! Take care.

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, friendly staff, dining options nearby, liked the code entry to the room instead of cards.
Stayed 2 nights in May 2024
Response from Barbara-Northwinds by Basecamp on May 20, 2024
Hi, Gary. Thanks for taking the time and leave a review with such remarkable points. We are delighted to know you enjoyed your stay with us. We truly hope to see you again soon!

10/10 Excellent

Kaurpreet

It is good place to stay which is clean and affordable
Stayed 1 night in May 2024
Response from Misty-Northwinds by Basecamp on May 19, 2024
Thank you for taking the time to share your feedback with us, Kaurpreet! We are thrilled that you found our hotel clean and affordable. Thank you for choosing Basecamp as your home away from home in the Rockies! Safe Travels!

10/10 Excellent

Loulou

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in May 2024
Response from Marie on May 19, 2024
Hello Loulou,We are glad to hear that you enjoyed your recent stay at our hotel! Thank you for the great review and hopefully we will see you back in Canmore in the future!

10/10 Excellent

Noel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended and I hope the price is a little bit cheaper. Thank you.
Stayed 4 nights in May 2024
Response from Misty-Northwinds by Basecamp on May 19, 2024
Thank you for sharing your feedback with us, Noel! We really appreciate the recommendation and hope to see you back again next time you are in Canmore!

8/10 Good

Anne

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Were looking for a pet friendly hotel. The room was very clean, beds super comfy. Not many services beyond that.
Stayed 1 night in May 2024
Response from Marie on May 19, 2024
Hello Anne,Thank you for taking the time to give us a review! We are glad that you enjoyed the comfy beds!

6/10 Okay

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 1 night in Feb 2024
Response from Alok-Northwinds Hotel by Basecamp on May 21, 2024
Hello Gurpreet, We are delighted to hear you enjoyed your stay with us at Northwinds by Basecamp. We appreciate you taking the time to leave a review and hope to see you again soon.

8/10 Good

Gwynn Fae

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good looking
Stayed 1 night in May 2024
Response from Barbara-Northwinds by Basecamp on May 20, 2024
Hi, Gwynn. We are happy to know your liked our hotel, and also deeply appreciate you took the time to let us know about your great experience. We hope to welcome you back soon!

10/10 Excellent

Carman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comparatively inexpensive
Stayed 2 nights in May 2024
Response from Barbara-Northwinds by Basecamp on May 22, 2024
Hi, Carman. Thank you very much for taking the time to leave a review, as your feedback is of great importance for us. We are glad to know you enjoyed your stay at Northwinds, and that our rates are of your convenience. We hope to see you again soon!

10/10 Excellent

medchem

Liked: Cleanliness, staff & service, property conditions & facilities
Service and check in and check out process and Alok responded immediately for any of my questions or request! We decided to come back on our way from Jasper as well Thank you!
Stayed 1 night in May 2024
Response from Misty-Northwinds by Basecamp on May 19, 2024
Thank you for your kind words and wonderful review, Medchem! We are delighted to hear that you found our check in and check out process easy. Our extremely knowledgeable staff are always happy to help answer questions, so Alok will be very pleased to know that you were with satisfied with the service he provided you! Thank you for returning to Basecamp after your Jasper trip. We look forward to seeing you again next time!

6/10 Okay

Jamshed Ali

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Misty-Northwinds by Basecamp on May 18, 2024
Hello Jamshed. Thank you very much for leaving us a rating for your stay. We are glad to hear that you had an overall great time with us. Thank you for choosing Basecamp. We look forward to seeing you next time!

8/10 Good

Joy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good; front desk is helpful and accommodating.
Stayed 3 nights in May 2024
Response from Marie on May 17, 2024
Hello Joy,We are glad to hear that you enjoyed your stay at Northwinds Hotel and that the front desk was helpful! We hope to see you again in the future!

10/10 Excellent

Amelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Clean quiet room. Close to amenities.
Stayed 1 night in May 2024
Response from Barbara-Northwinds by Basecamp on May 15, 2024
Hi, Amelia. Than you very much for you great review. We are glad to know you liked our check in process, as well as the cleanliness and location of our hotel. We hope to see you again soon!

10/10 Excellent

Simranjot kaur

Liked: Staff & service, property conditions & facilities
Beautiful place with beautiful view
Stayed 1 night in May 2024
Response from Alok-Northwinds Hotel by Basecamp on May 15, 2024
Hello Simranjot, Thank you for the great review and for letting us know that you liked the view! We hope to see you again at Northwinds Hotel!

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, and very comfortable. Was a great stay
Stayed 1 night in May 2024
Response from Alok-Northwinds Hotel by Basecamp on May 13, 2024
Hello Kristina,. Thank you for your valuable feedback! We are delighted that you found our rooms clean and very comfortable .We appreciate your kind words and look forward to seeing you next time! Take care!

8/10 Good

Jaycell

Traveled with group
Liked: Cleanliness, property conditions & facilities
Good accommodation.
Stayed 1 night in May 2024
Response from Alok-Northwinds Hotel by Basecamp on May 13, 2024
Hello Jaycell,We are delighted to hear you enjoyed your stay with us at Northwinds by Basecamp. We appreciate you taking the time to leave a review and hope to see you again soon.

8/10 Good

Heehyun

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Not bad.
Stayed 1 night in May 2024
Response from Alok-Northwinds Hotel by Basecamp on May 12, 2024
Hi Heehyun, Thank you for staying at Northwinds by Basecamp, we appreciate your feedback! We hope to see you soon again!

8/10 Good

spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Alok-Northwinds Hotel By Basecamp on May 13, 2024
Hi Spencer, Thank you for staying at Northwinds by Basecamp, we appreciate your feedback! We hope to see you soon again!

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Barbara-Northwinds by Basecamp on May 12, 2024
Hi, Marilyn. Thank you very much for your review! We are glad to know you enjoyed your stay at Northwinds! We hope to see you next time!

8/10 Good

Svetoslav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Barbara-Northwinds by Basecamp on May 11, 2024
Hello Svetoslav. Thank you for taking the time and leave a rating for us. We really appreciate it. We are glad to know you had a positive experience with us, and we hope to welcome you again soon!

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located walking distance to shopping and restaurants. The place was clean and convenient. I thought having a bottle of Rocky Mountain soap was a nice touch. I felt safe and enjoyed my stay.
Stayed 2 nights in May 2024
Response from Barbara-Northwinds by Basecamp on May 10, 2024
Hi, Laurie. Thank you very much for taking the time to leave us a review. We are glad to hear you enjoyed the location of our hotel, as well as the soap. We hope to welcome you back soon!

8/10 Good

Heather

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Hotel is way nicer inside than it looks from the outside. We got the family room with the queen bunk beds it was very nice and spacious for our family. The bedding was soft and nice pillows. Lots of space in the room. Free parking was a plus. No breakfast included and no pool were downfalls. Not that close to downtown but there were restaurants within walking distance.
Stayed 1 night in May 2024
Response from Alok-Northwinds Hotel by Basecamp on May 12, 2024
Hello Heather, Thank you for sharing your feedback about your recent stay at Northwinds. We are glad that you had an overall great stay . However, we are sorry that you found our location far from the center of town. We understand that the 15 minute walk downtown can be too much for some time. Unfortunately, we do not have breakfast included and don't have pool, but some of our other Basecamp properties in Canmore do. We hope to welcome you back to Northwinds, or one of our other hotels next time you are in the area!

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very nice and walkable to a lot of amenities
Stayed 1 night in May 2024
Response from Barbara-Northwinds by Basecamp on May 10, 2024
Hi, Holly. We are happy to know you liked the rooms and the location of our hotel. We hope to see you back soon. You're always welcome at Northwinds!

10/10 Excellent

Cory

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Marie on May 10, 2024
Hello Cory,Thank you for taking the time to review our hotel and we hope that you enjoyed your stay!

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fire place in room was very nice to have. We would like to have had two chairs to relax in rather sitting on the bed.
Stayed 1 night in May 2024
Response from Alok-Northwinds Hotel by Basecamp on May 12, 2024
Hello Diane, We are delighted to hear that you enjoyed you stay at Northwinds Hotel! and happy to hear that you have loved the fireplace in the room .we appreciate your feed back and will pass along your comments about extra chair. We hope to welcome you back next time you are in the area.

10/10 Excellent

Kathy

Traveled with group, Traveled with family
Liked: Amenities
We were only able to stay one evening but it was lovely and clean and the staff were very friendly and helpful
Stayed 1 night in May 2024
Response from Misty-Northwinds by Basecamp on May 7, 2024
Thank you for your kind words, Kathy! It’s so great to hear that you found our hotel lovely and clean, and our staff friendly and helpful! Our team is committed to ensuring a comfortable and memorable stay for guests and will be pleased to know how much you enjoyed your time here at Northwinds! Look forward to seeing you next time! Take care!

10/10 Excellent

WENDY

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Didn’t likes: floor didn’t seem to have been vacuumed. I put on clean black socks and after walking around my socks were grey to white. The screen door didn’t lock there was a lock on the screen but no hole in the door frame for the lock to secure to. Gate to yard was hard to close and secure. While using bath towel noticed what looked like black pubic hair and other long hair on one of the towels. When I faked the desk clerk Barbara about the food in the restaurant even though she had said she’d been an employee at the hotel for over 3 years, she replied she didn’t didn’t know cause she had never eaten there. Likes: Enjoyed the fire place, bed was very comfortable, enjoyed soaking in the deep water bathtub.
Stayed 1 night in May 2024
Response from Misty-Northwinds by Basecamp on May 7, 2024
Hi Wendy. Thank you for sharing your experience with us. We are happy to hear that you enjoyed our fireplace, the beds were comfortable, and that you enjoyed soaking in our bathtub. However, we are sorry that your stay did not meet all your expectations. The Northwinds' goal is to ensure that our valued guests have the best stay in our hotel, and unfortunately, we missed the opportunity this time. Your feedback is very valuable, so we have passed along your comments to our maintenance team who will fix the screen door lock right away. We will also follow up with our housekeeping team to ensure that the carpets are being vacuumed thoroughly and that linen is checked for hairs. Our back gate is rarely used by guests, but we are sorry that you experienced difficulties securing the lock. We encourage our incredibly knowledgeable front desk staff to try a variety of dining and activities in town, and I’m sure they would have been more than happy to recommend one of the many wonderful restaurants they are familiar with. We are grateful that you chose Northwinds as your home away from home; and hope that you still choose to stay with us next time you are in Canmore. Take care!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in May 2024
Response from Misty-Northwinds by Basecamp on May 6, 2024
Thank you for your feedback David! We are delighted that you found our hotel clean! We look forward to seeing you again next time. Take care.

6/10 Okay

Ariel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A bit far from center of town and restaurants. But overall property is nice, wish there was a hot tub.
Stayed 2 nights in May 2024
Response from Misty-Northwinds by Basecamp on May 6, 2024
Hello Ariel. Thank you for sharing your feedback about your recent stay at Northwinds. We are glad that you had an overall great stay. However, we are sorry that you found our location far from the center of town. We understand that the 15 minute walk downtown can be too much for some, so we also have some great restaurants nearby. Unfortunately, we do not have a hot tub, but some of our other Basecamp properties in Canmore do. We hope to welcome you back to Northwinds, or one of our other hotels next time you are in the area! Safe travels!

8/10 Good

Syed, Markham

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the highway, clean and enough parking
Stayed 1 night in May 2024
Response from Misty-Northwinds by Basecamp on May 4, 2024
Hello Syed. Thank you for for valuable feedback! We are happy that you found our hotel clean, our location convenient, and our parking sufficient. Thank you for choosing Northwinds! Safe Travels.

10/10 Excellent

t

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, friendly staff.
Stayed 3 nights in Apr 2024
Response from Mariella- NorthwindsbyBasecamp on May 4, 2024
Hi T, Thank you for the positive feedback, Our staff are happy that you loved their friendly service! We are delighted that you find our newly renovated rooms clean. See you again at Northwinds T!

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Misty-Northwinds by Basecamp on May 4, 2024
Thank you for your 5 star rating, Sean! We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again next time! Safe Travels!

10/10 Excellent

Aanchal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and good view
Stayed 1 night in May 2024
Response from Marie on May 3, 2024
Hello Aanchal,Thank you for taking the time to write a review! We are glad that you enjoyed the view! We hope to see you again in the future!

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and clean rooms
Stayed 1 night in Apr 2024
Response from Alok-Northwinds Hotel by Basecamp on May 1, 2024
Hello Sumit. Thank you for your valuable feedback! We are delighted that you found our rooms clean and liked the our location .We appreciate your kind words and look forward to seeing you next time! Take care!

10/10 Excellent

Dalyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was very friendly and accommodating.
Stayed 1 night in Apr 2024
Response from Alok-Northwinds Hotel by Basecamp on May 1, 2024
Hello Dalyce, Thank you so much for taking the time to post a review! We are so happy to hear that you enjoyed your stay with at Northwinds Hotel, and that our staff were friendly and accommodating ! We work hard to give our guests the finest experience possible so comments like yours are truly rewarding to hear. we are Hoping to see you again.

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a very close, nice view of the mountains and just walking distance to the shops and trails. The room was clean and modern. Staff, friendly and helpful
Stayed 1 night in Apr 2024
Response from Misty-Northwinds by Basecamp on Apr 30, 2024
Thank you for sharing your feedback for your recent stay at Northwinds, Ann! We are thrilled that you enjoyed our incredible mountain views and our convenient location; along with our clean and modern rooms. We will pass along your comments to our incredible staff, who will be pleased to know that you found them friendly and helpful. We are grateful that you chose Northwinds as your home away from home in the Rockies! We look forward to welcoming you back next time! Safe travels!

10/10 Excellent

Bing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There is no option to make hot tea in the room.
Stayed 1 night in Apr 2024
Response from Misty-Northwinds by Basecamp on Apr 30, 2024
Hello Bing. Thank you for sharing your experience with us! We are delighted to hear that you enjoyed your stay! We do offer kettles at front desk for guests to borrow and apologize that you were not informed about this upon arrival. Thank you for choosing Basecamp. See you next time!

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Northwinds Basecamp Canmore was excellent, the staff was very kind and helpful, and the breakfast at the attached restaurant was delicious, I look forward to staying there again!
Stayed 2 nights in Apr 2024
Response from Misty-Northwinds by Basecamp on Apr 29, 2024
Thank you for sharing your experience with us Emily! We are thrilled that you enjoyed your stay with us! Our incredible staff will be so happy to hear that they helped make your stay memorable! The restaurant attached to the hotel serves amazing breakfast and we are delighted that you enjoyed it so much! We look forward to welcoming you again on your next trip to the area. Your kind words are much appreciated!

10/10 Excellent

Seemab

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was at a very convenient location. The staff was wonderful. Our room was comfortable. Will definitely go there again.
Stayed 3 nights in Apr 2024
Response from Barbara-Northwinds by Basecamp on Apr 28, 2024
Hi, Seemab. Thank you very much for your feedback. We are happy to hear our location and staff contributed positively to you stay, as well as your room. We will be glad to have you back at Northwinds anytime!

8/10 Good

JIMMLES

Stayed 2 nights in Apr 2024
Response from Marie on May 19, 2024
Hello Jimmles,Thank you for taking the time to review our hotel and thanks for staying with us!

4/10 Poor

Josh

Very noisey
Stayed 1 night in Apr 2024
Response from Misty-Northwinds by Basecamp on Apr 28, 2024
Hello Josh. We’re truly sorry to learn that your recent stay did not meet your expectations. We have a strict quiet time between 10PM and 7AM and our night staff make frequent patrols to ensure guests are quiet. However, we apologize for the disturbance you experienced that night. We appreciate your feedback and hope you'll consider giving us another chance in the future to provide you with a more enjoyable experience.

10/10 Excellent

Sid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Misty-Northwinds by Basecamp on Apr 29, 2024
Hello Sid. Thank you very much for your high rating! We are happy that you enjoyed your time here at Northwinds! We hope to see you next time!