Four Points by Sheraton Cancun Centro

Hotel with 2 restaurants, near Plaza Las Americas

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Where to?

Dates

November 2025

1

December 2025

Outdoor pool, open 8 AM to 8 PM, free cabanas, pool umbrellas - Four Points by Sheraton Cancun Centro (Cancun)

2 bars/lounges, sports bar - Four Points by Sheraton Cancun Centro (Cancun)

Reception - Four Points by Sheraton Cancun Centro (Cancun)

Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe - Four Points by Sheraton Cancun Centro (Cancun)

Four Points by Sheraton Cancun Centro captures the city's vibrant energy with its rooftop terrace and poolside bar. Travelers appreciate the helpful staff, browse the on-site art gallery, and enjoy international dishes at two restaurants without leaving the property.

Excellent

Popular amenities

Bar
Room service
Gym

Room options

Check availability for these dates

Tonight

Nov 1 - Nov 2

Tomorrow

Nov 2 - Nov 3

All rooms

1 bed

2 beds

Showing 10 of 10 rooms

1 bedroom, premium bedding, minibar, in-room safe

Traditional King Room

Sleeps 2

Traditional Room, 2 Queen Beds, Non Smoking, City View

Excellent

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Separate bedroom

344 sq ft
2 bedrooms
City view
Sleeps 4
2 Queen Beds

Traditional Room, 1 King Bed, Non Smoking

Very good

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Separate bedroom

344 sq ft
1 bedroom
City view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Separate bedroom

388 sq ft
1 bedroom
City view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Non Smoking

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

538 sq ft
1 bedroom
City view
Sleeps 2
1 King Bed

Traditional Two Queen Room With City View

Sleeps 2

Deluxe Two Queen Room With City View

Sleeps 4

Deluxe Room, 2 Queen Beds, Non Smoking, City View

Very good

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Separate bedroom

2 bedrooms
City view
Sleeps 4
2 Queen Beds

Deluxe King Room

Sleeps 2

Junior Suite with City View

Sleeps 2

About the neighborhood

Avenida Tulum, MZ 1, Lote 2, SM 12, Cancun, QROO, 77500

What's nearby

Galenia Hospital - 1 min walk - 0.0 miles
Dubai Palace Casino - 8 min walk - 0.5 miles
Plaza Las Americas - 11 min walk - 0.6 miles
Plaza 28 - 8 min drive - 1.8 miles
Puerto Cancun Marina Town Center - 13 min drive - 3.1 miles

Getting around

Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

‪Los De Pescado - ‬15 min walk
‪Cafetería Hospiten - ‬8 min walk
‪Four Points by Sheraton - ‬1 min walk
‪Los Chachalacos - ‬14 min walk
‪La Vicenta - ‬14 min walk

About this property

Four Points by Sheraton Cancun Centro

Upscale hotel near Plaza Las Americas

Located close to La Isla Shopping Mall and Aquaworld, Four Points by Sheraton Cancun Centro provides a poolside bar, a rooftop terrace, and an art gallery on site. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to shopping on site and a coffee shop/cafe, guests can connect to free wired internet.

You'll also enjoy perks such as:

An outdoor pool along with free cabanas, sun loungers, and pool umbrellas
Buffet breakfast (surcharge), an electric car charging station, and express check-out
Express check-in, multilingual staff, and smoke-free premises
Concierge services, a porter/bellhop, and tour/ticket assistance
Guest reviews say great things about the helpful staff

Room features

All 112 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.

Other amenities include:

Free infant beds and free extra beds
Recycling and LED light bulbs
Bathrooms with showers and free toiletries
42-inch LED TVs with premium channels
Wardrobes/closets, coffee/tea makers, and housekeeping

Similar properties

4 outdoor pools, free cabanas, pool umbrellas

Pool
Hot Tub
Spa
Kids pool

$97 nightly

Nov 13 - Nov 14

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free wired internet
Available in some public areas: Free wired internet

Parking and transportation

Electric car charging station on site
Height restrictions apply for onsite parking
Limited onsite parking
Wheelchair-accessible parking available
Onsite parking options include a carport

Food and drink

Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 350 per person
2 bars/lounges
2 restaurants
A coffee shop/cafe
A poolside bar
Snack bar/deli

Restaurants on site

The Eatery Bistro
Toastina Sports Bar

Things to do

24-hour gym
Art gallery
Library
Outdoor pool
Sauna
Shopping
Steam room
TV in common areas

Family friendly

Free rollaway/extra bed
In-room crib
Outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Guidebooks
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Concierge services
Housekeeping (on request)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

24-hour business center
5 meeting rooms
Computer station
Conference center (2,121 square feet of space)

Outdoors

Free pool cabanas
Garden
Pool loungers
Pool umbrellas
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Grab bar near toilet
Low-height bed
Low-height counter and sink
Low-height desk
Low-height view port in door
Pool hoist on site
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-width doorways
Wheelchairs on site

More

1 building
5 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Built in 2015
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Reception hall
Rooftop garden
Smoking not allowed
Traditional architecture
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free crib
Free rollaway/extra bed
Hypo-allergenic bedding
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

42-inch LED TV with premium cable channels

Food and drink

24-hour room service
Coffee/tea maker
Minibar

More

Air conditioning
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per accommodation, per night, plus a one-time cleaning fee of MXN 50

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: MXN 0 per person, per night

The resort fee includes:

Beach towels
Fitness center access
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Internet access
Parking
Pool access
Self parking

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately MXN 350 per person
Pet fee: MXN 350 per accommodation, per night plus MXN 50 one-time cleaning fee
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8 AM to 8 PM

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Parking height restrictions apply

Property is also known as

Four Points Sheraton Cancun Centro Hotel

Four Points Sheraton Centro Hotel

Four Points Sheraton Cancun Centro

Four Points Sheraton Centro

Four Points by Sheraton Cancun Centro Hotel

Four Points by Sheraton Cancun Centro Cancun

Four Points by Sheraton Cancun Centro Hotel Cancun

Frequently asked questions

Does Four Points by Sheraton Cancun Centro have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–8 PM.

How much does it cost to stay at Four Points by Sheraton Cancun Centro?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Cancun Centro on Nov 9, 2025 start from $91.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Cancun Centro pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 350 per accommodation, per night. A cleaning fee of MXN 50 also applies. Service animals are exempt from fees.

How much is parking at Four Points by Sheraton Cancun Centro?

Limited spots are available.

What time is check-in at Four Points by Sheraton Cancun Centro?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Cancun Centro?

Check-out is at noon. Late check-out is available for a fee.

Where is Four Points by Sheraton Cancun Centro located?

Located in Downtown Cancun, this hotel is 0.9 mi (1.4 km) from Plaza Las Americas and within 9 mi (15 km) of Cancun Convention Center and La Isla Shopping Mall. Aquaworld and Delfines Beach are also within 16 mi (25 km).

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Four Points by Sheraton Cancun Centro Reviews

8.6

Excellent

9.0

Cleanliness

7.8

Location

9.0

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities

10/10 Excellent

John

Oct 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice staff and pet friendly

Stayed 1 night in Aug 2025

10/10 Excellent

Maksim

Aug 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Recommended. Everything is great here

Stayed 4 nights in Jul 2025

10/10 Excellent

Chris

Nov 1, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay great hotel.

Stayed 2 nights in Oct 2024

10/10 Excellent

enrique

Jan 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel, close to the airport and dining options.

Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Jun 16, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

We enjoy staying here. Clean, nice bathroom with large shower. Not happy with towels in the bathroom this time, they were small, thread baren, and the cleaning lady repeatedly only left one bath towel and one hand towel, but my husband and I were in the room together for 3 days. The pool towels are nice. The food at the restaurant and around pool is delicious

Stayed 3 nights in Jun 2025

4/10 Poor

fabiola

Aug 11, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

.

Stayed 1 night in Aug 2025

8/10 Good

Omowumi

Dec 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Its a nice environment

Stayed 1 night in Dec 2024

8/10 Good

Vicky

Aug 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Restaurant on sight offering breakfast, lunch and dinner. Spa on the premises. Friendly staff.

Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Feb 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Excellent and clean hotel. I bit away from the beach, but for 400 pesos you can go to Delfina’s Beach and the hotel zone. Perfect hotel for 1-2 nights. We spend our last two days here before flying back home to Sweden.

Stayed 2 nights in Feb 2024

10/10 Excellent

Maria

Mar 30, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice!

We totally enjoyed the hotel, room and pool area!

Stayed 3 nights in Mar 2023

8/10 Good

Verified traveler

Nov 16, 2024

Liked: Staff & service, room comfort

Convenient location and comfortable room

The check in was ver slow. Good size bedroom, comfortable , but needs some maintenance. Good service at the restaurant (breakfast).

Stayed 2 nights in Nov 2024

10/10 Excellent

Kelsey

Dec 18, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Rooms were clean and the staff very friendly. There is a mall within walking distance, however dining choices nearby are limited. Would certainly stay here again for a couple nights on our next trip to Cancun.

Stayed 2 nights in Dec 2023

8/10 Good

Xiaodong

Nov 28, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The location was convenient. Close to a laundry mart. The staff was very friendly, but did not help much with our laundry needs though.

Stayed 3 nights in Nov 2023

8/10 Good

Angela

Feb 13, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice and convenient hotel. Wish they would change the carpet on the fourth floor corridor has an awful wet smell. Apart from that, clean

Stayed 3 nights in Feb 2024

10/10 Excellent

ERIN ALEXIS

Oct 5, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Completely satisfied with our stay here and have no complaints. We were in Cancun to have some checkups done at the Galenia Hospital. The hotel is conveniently attached to the hospital which cut travels costs and time to and from the hospital and the hotel basically non-existent. The staff was friendly and helpful, the rooms were clean and functional and the area is conveniently located close to several shopping malls and local restaurants.

Stayed 2 nights in Oct 2023

10/10 Excellent

Scott

Jan 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sacrificing location for value

Nice value overall. Not a good location for beach and restaurants but you should have figured that out before booking and it’s the reason rooms are offered at a good price (my room was under $100 per night). You’ll be taking taxis or long walks for anything good. The pool area is nice. The gym doesn’t have much weight training equipment but it has free weights up to 50 pounds so that worked for me. The rooms are big and clean. If you want to be close to the beach, stay somewhere else. If you want good value and don’t mind walking or taking taxis, I recommend the hotel.

Stayed 10 nights in Dec 2023

4/10 Poor

Adam

Mar 31, 2024

Liked: Cleanliness

The hot water in our room was not working for whatever reason. The maintenance guy came up and ran the water for a few minutes and it got warm but the next morning when I went take a shower the water never even got warm. It's strange since our friends who were staying on the same floor had no issue. Also, the smoke detector was directly above the bed and was flashing the entire night.

10/10 Excellent

esteban carlos gonzalez

Sep 22, 2025

Liked: Amenities

Todo perfecto

Stayed 2 nights in Sep 2025

10/10 Excellent

phillip

Sep 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location and staff

Stayed 3 nights in Sep 2025

6/10 Okay

Erin

Sep 1, 2025

Liked: Staff & service, property conditions & facilities

The property is immediately annexed to the Galenia Hospital where we went for our annual checkups and so it's extremely convenient to stay there, as a corridor leads straight from the lobby to the hospital. The beds are comfy, the amenities are fine. There are nice restaurants and shopping centers that are nearby. The towels are terrible and the bathroom stalls look like they need better cleaning.

Stayed 2 nights in Aug 2025

4/10 Poor

Marggie

Aug 20, 2025

Liked: Cleanliness

Expedía and the hotel refused to refund me for early check out despite not providing the room I had originally booked (with balcony) and having to les e due to a very limited room service

Stayed 4 nights in Aug 2025

10/10 Excellent

Bryan

Aug 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A Great Location to get AWAY$$!!!

Stayed 1 night in Aug 2025

8/10 Good

Brian Joseph

Jul 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool needs a complete retile and was a bit slimy. Bed was comfortable but pillows were old, flat or lumpy. Hotel is clean and quiet and staff were wonderful. Breakfast buffet was quite good and staff were very accommodating. Not a walkable area but Uber is cheap. All in all, a pleasant stay

Stayed 7 nights in Jul 2025

4/10 Poor

NELSON

Jul 30, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

No nos gusto que las habitaciones parecen de clinica y los baños tambien. Nos sentimos mas en una clinica que en un hotel de disfrute. En nuestro pasillo un olor horrible a cigarrillo y a tabaco a pesar de que dice que es no fumadores. Los lobbies oscuros, la luz del baño blanca azulada ,,, no estuvimos conformes. La limpieza si buena, y la cama y sabanas limpias. Pero deben remodelar un poco, las mesas y muebles de habitacion necesitan tapiceria algunos rotos .

Stayed 3 nights in Jul 2025