We used to frequent this adorable motel. Decor is awesome and the rooms are comfortable. But in the past 1.5 years, the rooms are rundown and general maintenance is overlooked.
Our most recent trip the towel bar fell, the toilet paper holder was loose, there was a previous guests milk in the fridge, the toilet set looked worse for wear (it was clean but looked terrible), mildew on the shower tile and behind the sink, and the icing on the cake was a small streak of blood in a very obvious location on the sheets. We shared this feedback with the property, but were not compensated a dime for our poor experience (just a kind email). Not pleased by the invoice given our experience.
Hyatt has higher standards than this. We were beyond disappointed by our recent (and last) experience at the Calistoga Motor Lodge.