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Reviews of Mi Tierra

3 out of 5
Mi Tierra
Carretera 102, Km. 16.4, Joyuda, Cabo Rojo, Puerto Rico

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 137 reviews" "
Rating 8 - Good. 35 out of 137 reviews" "
Rating 6 - Okay. 19 out of 137 reviews" "
Rating 4 - Poor. 6 out of 137 reviews" "
Rating 2 - Terrible. 4 out of 137 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

david

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
NO SECURITY SO GUESTS WERE VAPING INSIDE THE ROOMS AND HALLWAYS AND THE SMELL OF MARY JANE WAS TOO INTENSE! BIG SIGN THAT SAID NO SMOKING INDOORS. I GUESS VAPING AND SMOKING NOT THE SAME!!! SECURITY ONLY CAMERAS AT NIGHT AND LOCKED DOORS. AREA AROUND HOTEL SEEMS SAFE?
Stayed 2 nights in Apr 2024

10/10 Excellent

Sol

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the owners where very attentive and social.. food was great. and everything very clean. hope to ga again soon
Stayed 2 nights in Mar 2024

10/10 Excellent

Luis C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Author on Jan 23, 2024
Agradecida por su visita. Fue un placer conocelo. Esperamos verlo pronto.

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Author on Jan 23, 2024
Agradecida por su visita. Fue un placer conocelo. Esperamos verlo pronto.

10/10 Excellent

Jomarys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Author on Jan 23, 2024
Agradecida por su visita. Fue un placer conocelo. Esperamos verlo pronto.

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The security process for the rooms is great. Everything felt new and was extremely clean. The down sides are the rooms are veruy small. I mean small. So crowded. Abd there is nowhere to put clothing or luggage. As in no place to set luggage except on the bed or floor wher it becomes a major obstical. There is NO dresser or chest of drawers so no where to put things away except a small clothes rod with a few hangers. This was a 4 person two bed room. I CANNOT IMAGINE if you actually had FOUR people in this room. One chair and no where to set luggage and belongings. Garely enough floor space to walk around the bed and thats if all luggae is ON the bed. The staf was very pleasant and attentive. There is a restaurant on the property that we were banking on but it was closed for renovations and that caused unplanned problems. But I do recommend this place, just be ready for the things I mentioned. It is super close to the ocean and everyone is super nice in this entire area.
Stayed 1 night in Nov 2023
Response from Hotel Mi Tierra on Jan 8, 2024
Agradecemos su visita y esperamos verlos pronto. Siempre estamos a la orden.

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy limpio y oloroso
Stayed 1 night in Nov 2023
Response from Hotel Mi Tierra on Nov 19, 2023
Agradezco su visita a nuestro Hotel. Siempre estaremos a su orden. Gracias por su comentario.

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Clean Calm and the personal is very nice
Stayed 1 night in Oct 2023
Response from Hotel Mi Tierra on Oct 21, 2023
Es un placer servirle. Que usted esté complacido con el servicio nos da mucha alegría. Los huésped son muy importantes para nosotros.

4/10 Poor

Cynthia

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is the worst we have ever stayed in. On the day we showed up to register, the front office was closed. The owner/operator eventually showed up and led us to our room. The rooms are located outside of the lobby and towards the rear of the building. A glass door leads you down a long singular narrow hallway. We were handed the keys and advised that we were the only clients and that the owner/operator was going home. This meant we were left alone in a building. Once in the room we realized that there are no windows, phone, microwave, closet or dresser with drawers to store anything. The surrounding area is desolate and caused us to feel unsafe and unguarded. The shower head was broken and sprayed water over the curtain on onto the floor and walls which we had to mop up. A sign above the toilet seat read that if the toilet malfunctions while we are occupying the room and a plumber is called, the plumbers fee will be charged to our bill. The hotel advertises they have a restaurant however, it was not open the following day. Our plan was to stay 7 days but we cut our time short and checked out on the morning of our 4th day. Again, there was no one in the building or office and we left the keys behind and left. We called the owner advising her that we checked out. Upon inquiring about a refund on the remaining 3 days we paid for, we were advised that their policy states that they give no refunds but offer credit for any future stays. Zero concept of hotel hospitality.
Stayed 6 nights in Sep 2023
Response from Cynthia on Sep 18, 2023
Saludos Cynthia, agradecemos su visita en nuestro alojamiento. Usted llego el 4 de septiembre de 2023 a nuestras instalaciones (día del trabajo,feriado). Con mucho agrado le recibimos y le indicamos que estabamos trabajando solos, ya que nuestros empleados no asistieron ese dia. Cuando se les entrego las llaves se le explico de que eran cada una. A su vez, se les informo que mientras se mantuvieran las puertas de cristal cerradas iban a estar seguros. Dos dias despues, tuvimos contacto en recepcion donde le ofrecimos limpieza de habitacion y hacer el cambio de cabezal de la ducha y usted declino el servicio debido a que abandonaria el alojamiento el proximo dia. Como bien usted indica, sus planes eran hospedarse 7 dias. Sin embargo, acortaron su estadia y se marcharon en su cuarto dia notificando su miedo por la aproximacion del posible huracan llamado Lee. El caballero que le acompañaba tambien expreso que se retiraban del hotel y regresaban a la Florida por temor al mismo. El mensaje que usted indica sobre el indoro, es con el proposito de evitar complicaciones, ya que se le provee un zafacon ancho para todos los desperdicios de papel. En cuanto al restaurante, este tiene un horario establecido de miercoles a domingo. Le ofrecemos nuestras disculpas por su insatisfaccion con nuestro alojamiento. Agradeceriamos que nos envie su correo electronico a: hotelmitierrapr@gmail.com, con gusto le haremos llegar su certificado de credito. Excelente dia.

10/10 Excellent

Nicholas

Liked: Property conditions & facilities, room comfort
Great place
A real pleasant stay
Stayed 1 night in Sep 2023
Response from Nicholas on Sep 7, 2023
Gracias por reservar con nosotros. Fue un placer servirles.

6/10 Okay

Carmelo

Traveled with partner
Liked: Staff & service
8:30 am there is loud music, an it ended last night about 11:30 pm. Overall, rooms are clean.
Stayed 1 night in Sep 2023
Response from Carmelo on Sep 7, 2023
Saludos Carmelo, nos disculpamos por el inconveniente de la musica. Trabajaremos con la situacion. Gracias por dejarnos saber su inquietud. Contentos de servirles.

10/10 Excellent

RICARDO

Stayed 1 night in Aug 2023
Response from Ricardo on Aug 28, 2023
Gracias por su visita.

10/10 Excellent

Luis A. Cordero

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent to stay in beach area
Stayed 1 night in Jul 2023
Response from Luis on Aug 25, 2023
Thank u.

6/10 Okay

Lisa

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
We rented the family apartment It is definitely in need of renovation Everything is cheap quality There is no housekeeping during your stay limited toiletries no paper towels no blankets no staff at all after 8 pm security only til 12 am then you are all alone it appeared like we were the only ones there
Stayed 4 nights in Jul 2023
Response from Lisa on Aug 25, 2023
Saludos Lisa, agradecemos sus comentarios. Tomaremos en consuderacion cada uno de ellos para lleverlos acabo. Nuestro interes es que los huespedes se sientan comodos en nuestro alojamiento. Fue un placer servirle.

10/10 Excellent

Jose J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was very nice, comfortable and it was convenient because it was what I was looking for!
Response from Jose on Aug 25, 2023
Agradecidos de su patrocinio.

10/10 Excellent

Ramon L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Ramon on Jul 27, 2023
Gracias

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service
Clean and checkin was easy. Resturant kitchen music was loud and could be heard in our room. There were no windows in our room. Not much around the hotel. 20 min drive to the beach resturants.
Stayed 1 night in Jul 2023
Response from John on Jul 25, 2023
Gracias por su feedback. Esteremos manejando la situacion del area de la cocina del restaurane.

10/10 Excellent

Frank

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I like everything especially the attention by the personnel.
Stayed 1 night in Jul 2023
Response from Frank on Jul 25, 2023
Agradecidos Frank. Un gusto en servirles.

8/10 Good

Carlos A

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioner smelled some, the floors and shower wasn’t that clean, but overall the stay was pleasant.
Stayed 1 night in Jul 2023
Response from Carlos on Jul 25, 2023
Lamentamos lo sucedido. Estamos resolviendo la situacion de mantenimiento. Gracias por su comentario.

10/10 Excellent

Ermelinda

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Me atendieron con amabilidad , la habitacion limpia y olorosa y sii hay guardia de seguridad.Todo me encantó pronto volveré.
Stayed 1 night in Jul 2023
Response from Ermelinda on Jul 25, 2023
Fue un gusto servirles. Contestos de volver a recibirles.

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bar was too loud and pool was kinda dirty.
Stayed 9 nights in Jun 2023
Response from Robert on Jul 25, 2023
Lamentamos lo sucedido, hemos estado resolviendo este problema. Nos gustaria recirbirles nuevamente para que su experiencia sea mas placentera.

10/10 Excellent

Sheralis

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Jun 2023
Response from Sheralis on Jul 25, 2023
Gracias

10/10 Excellent

Carmen

Traveled with family
Excellent service
Stayed 2 nights in Jun 2023
Response from Carmen on Jul 25, 2023
Gracias, un gusto en servirles.

10/10 Excellent

MARTA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Like like
Stayed 3 nights in Jun 2023
Response from Marta on Jul 25, 2023
Gracias Marta.

10/10 Excellent

Saul

Stayed 2 nights in Jun 2023
Response from Saul on Jul 25, 2023
Gracias por selecionarnos para hospedarse.

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was live music both Friday and Saturday nights. If you’re looking for quiet this may not be your place. Shower head sprayed water to the right and left. Just about mist type; didn’t come out the middle. Need a new shower head.
Stayed 2 nights in Jun 2023
Response from Yolanda on Jul 25, 2023
Yolanda, lamentamos lo sucedido. Para nosotros es de suma importancia recibir este tipo de comentarios para ir mejorando dia a dia. Esperemos que nos visite nuevamente para que su experiencia sea diferente.

6/10 Okay

Emmanuel

Disliked: Cleanliness, staff & service
Stayed 2 nights in May 2023
Response from Emmanuel on Jul 25, 2023
Contentos de recibirles.

10/10 Excellent

Melissa Cotto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy accesible el area donde están ubicados. Y excelente servicio.
Stayed 2 nights in May 2023
Response from Hotel mi Tierra on May 29, 2023
Saludos MelissaAgradecida por su comentario fue un placer servirle. Esperamos verla pronto. Excelente día

10/10 Excellent

Adlin

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic
Love the location and super easy to find
Stayed 2 nights in May 2023
Response from Adlin on May 23, 2023
Gracias por seleccionar Hotel Mi Tierra. Estaremos siempre para servirles.

4/10 Poor

Yaritza

Business traveler, Traveled with partner
Disliked: Staff & service
Al momento del check in, el caballero que nos atendió muy amable y en el restaurante la atención fue de primera, pero luego no hubo comunicación. En la promoción dice qué hay desayuno por un costo adicional, no sirven desayuno y para mi es un “must” en mis estadías y más cuando voy por motivos de trabajo. Llamé para verificar si había un microondas que pudiera utilizar, después de varios intentos, me contestaron, me dijeron que le preguntarían al jefe y nunca recibí llamada de vuelta. Al momento del check out, el cual haces solo porque dice que recepción está disponible 24 horas y no es así, olvidé algo en la habitación, llamé varias veces del estacionamiento, toqué el timbre, nadie contestó y tampoco recibí una llamada de vuelta. Entiendo que están comenzando con nueva administración, espero que mejoren la comunicación con los huéspedes.
Stayed 2 nights in Apr 2023

2/10 Terrible

Olga Lydia

Stayed 2 nights in Apr 2023

6/10 Okay

Alexander

Traveled with family
Liked: Cleanliness, staff & service
It is a good location when one needs to stop for a night. Very helpful staff. The room we stayed didn't have a window,
Stayed 1 night in Mar 2023

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Good Service
Stayed 1 night in Mar 2023
Response from Antonio on Mar 27, 2023
Es un placer servirles. Espero verle pronto.

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2023
Response from Hotel mi Tierra on Mar 6, 2023
Gracias por su visita. Espero verle pronto.

10/10 Excellent

Carmen, Trujillo Alto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2023
Response from Hotel mi Tierra on Mar 6, 2023
Gracias por su visita. Espero verle pronto.

10/10 Excellent

Areliz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! 😌 Relaxing
Stayed 2 nights in Feb 2023

4/10 Poor

Victor

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room had roaches and no windows besides a small one up top in the bathroom.
Stayed 2 nights in Feb 2023

6/10 Okay

Osvaldo Gelabert

10/10 Excellent

Katiria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice customer service, very good food, perfect place to spend some time with peace and quite.
Response from Hotel Mi Tierra on Feb 20, 2023
Muchas gracias por visitarnos. Espero verle pronto.

2/10 Terrible

Zivany

Traveled with family and small children
Hotel called to cancel because they didn't have rooms available although the reservation was completed thru expedia
Stayed 1 night in Jan 2023

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend it
Overall like it
Stayed 2 nights in Dec 2022

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Awilda

Stayed 3 nights in Sep 2022

10/10 Excellent

ELINET

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is clean and the enviroment is healthy. I like it and enjoy the time there. Thank You. Good day for everyone!!!
Stayed 1 night in Jul 2022

10/10 Excellent

Aixa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Yashira

Traveled with group
Liked: Cleanliness, property conditions & facilities
Okay
Clean but not enough towels just two in a room of four Try two times to contact the front desk with not answer. And the bed is not comfortable at all. Besides that was ok.
Stayed 2 nights in Jul 2022

8/10 Good

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

8/10 Good

Wilnelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Feb 2022

10/10 Excellent

Yashira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos quedamos de nuevo
Excelente y accesible
Stayed 1 night in Jan 2022

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021