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Reviews of Kaya Uludağ

4 out of 5
Kaya Uludağ
2. Gelisim Bolgesi Uludag, Bursa, Bursa

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 49 reviews" "
Rating 8 - Good. 11 out of 49 reviews" "
Rating 6 - Okay. 8 out of 49 reviews" "
Rating 4 - Poor. 1 out of 49 reviews" "
Rating 2 - Terrible. 0 out of 49 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rula

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Vivek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally Recommend for Family.
It was an Amazing experience. The staff is kind and helpful, from entering into it first to saying it good bye, the experience was one of the best. The staff is kind and helpful. The property is very clean, and well maintained with many amenities. Good experience overall for a family of 4. Recommended.
Stayed 1 night in Dec 2023

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel and family vacation resort
Amazing hotel! Uludag is one of the most beautiful and virgin ski mountains I being too. The place is incredible the hotel service and facilities wonderful, all included food, alcoholic beverages and entertainment. The ski in and out perfect. Fully recommended among all others in the area.
Stayed 1 night in Feb 2023

10/10 Excellent

Zozan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel in Uludag for families , thanks for Kaya

8/10 Good

Mo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great helpful staff, clean and spacious rooms; The (all inclusive) buffets had amazing variety and available on extended hours (while the food quality was above average, personally, I would have preferred a more focused menu with more attention to each item).

10/10 Excellent

Rima

Stayed 3 nights in Feb 2022

4/10 Poor

Verified traveler

Stayed 3 nights in Jan 2021

8/10 Good

Ismail Can

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a convenient option, just in the heart of the ski center.
Stayed 2 nights in Mar 2020

6/10 Okay

savas

Liked: Staff & service
Feels like a discount camping hotel
Poor ski room. Lockers for rent in an all ski resort??? Good rental skis. Good size rooms. Clean. Poor lobby and poor coffee area. Spa average to poor - not clean enough for a spa. Dinner and food in general poor to average at best. Feels more like a discount hotel.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

ANAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good food and its very good to learn skying
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Amenities
The halls and our room smelled like cigarettes, no non amoking policy implemented. The food was good, the staff friendly, but our room was not cleaned for three days despite hanging the “please tidy my room” sign. The ski equipment were good and cheap, but had a hard time communicating with the people in charge because non of them spoke English.
Stayed 4 nights in Feb 2019

10/10 Excellent

Rabih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place in winter
Great value for money Full board
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were incredibly attentive and helpful! The food was fantastic! We had a great time
Stayed 6 nights in Dec 2018

10/10 Excellent

Tugce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Everything was very good
Response from Emayali on Mar 9, 2018
Dear Mrs. Tugce, Thank you very much..

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Overall it is a fine hotel in a good area!
We group of 3 people (my wife, brother and I) stayed at this hotel for 2 nights. From the very beginning we loved the lobby design that looks better than the online pictures. Caring staff immediately took our bags and asked us to relax in lobby area and they offered us tea, and wait for our chekin and room keys. Then our wonderful expectations started to fall down. Tea was not brought, then we have been accused that we paid only for two people, and needed to pay extra for another person (our reservation clearly says that we paid for three Adults, one triple room with one double and one single bed). We were told that the general manager will come to us, and we waited for more than 25 mins and he did not showed up, we had to look for him ourselves. Then we were given a room with three single beds, and then given another room with connect two single bed and single matrases, that is simply unacceptable, then the next room was a proper bed, but the lamps and the telephone did not work. In the end we had a normal room, but it took us at least 4 hours at the fact that we were very hungry from a long road. During our holiday sauna did not work. It features as all-inclusive hotel only until 11.00 pm. Food quite tasty and varied.

10/10 Excellent

Ali Anil

Stayed 3 nights in Jan 2024

10/10 Excellent

mehmet selçuk

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel otel her yönüyle
Mükemmel bir otel mutfak harika ve çok lezzetli personel çok saygılı ve eğitimli Kesinlikle tavsiye ediyorum
Stayed 2 nights in Feb 2023

10/10 Excellent

Mehdi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au toooop
Hôtel es vraiment grand il l'a tous se qu'il faut salle de fitness spa piscine station de ski 🎿🎿 pas loin les profs de ski son tros simple les chambres formidable
Stayed 2 nights in Mar 2022

10/10 Excellent

Tarek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent séjour , une équipe professionnelle, ont mangent très bien , une salutation particulière à l’équipe du gest relation, spécialement Mr.Hak
Stayed 3 nights in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

6/10 Okay

Verified traveler

Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was so nice. We almost stayed at a new hotel next door for twice as much but they were full. However, after checking out the newer hotel I’m glad we stayed at Kaya. The difference was not twice the price. In fact I would stay again at Kaya even if the newer hotel became available. I really liked the feel and the beauty of this tastefully decorated hotel. All inclusive is a super deal. The food was fabulous, the service was classic elegant Turkish hospitality where they went out of their way to meet your needs. They even sold us some tire chains one morning when it snowed and came out and put them on the tires for us! (Of course I tipped them). I felt like we were eating all day, the nice lounge at the entry is beautiful with live piano every day at tea and wine time. There was even a Shushi bar in the restaurant. I travel extensively and can say this is a really nice hotel for the price, lavish enough to feel like a real treat, comfortable, ski resort feeling at the same time.
Stayed 3 nights in Feb 2021

10/10 Excellent

Expedia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel
Personelin güler yüzü, temizlik, hizmet tam anlamıyla mükemmeldi. Yemekler de bir o kadar harikaydı. Teşekkürler
Stayed 3 nights in Dec 2020

10/10 Excellent

Korhan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keyifli bir tatil
Otel Uludağ standartlarında güzel bir otel personel çalışanlar her şey çok iyi yemeklerde gayet lezzetli tavsiye ederim
Stayed 1 night in Mar 2020

6/10 Okay

Hasan

Liked: Cleanliness, staff & service, room comfort
Horrible food
We stayed in the room 101 for 2 nights. The room was spacieuse and nice , but all night the smoke of cigarette was coming in our room . We ordered some côtelettes 30minutes later they said it is not good if we can take something else like brochettes we agree and again it was not good at all it had a bad smell and weird taste so they changed and gave us sucuk. I don’t think we will come to your hotel again.
Stayed 2 nights in Feb 2020

10/10 Excellent

Ismail_Üstün

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uns hat es sehr gut gefallen, Personal war super nett. Wir kommen wieder
Stayed 2 nights in Dec 2019

8/10 Good

Ufuk

Liked: Staff & service, property conditions & facilities, room comfort
Uludağ özelinde fiyat kalite normal seviyede
Resepsiyon, restaurant ve bar personeli güleryüzlü ve yardımseverdi. Odalar yenilenmesine rağmen yatak ve banyo konforlu durumda değiller, verilen havlular çok eski. Her şey dahil konseptinde sunulan yemekler çeşitli ve iyi olmasına karşın şaraplar tek çeşit ve iyi değildi. Barda sunulan sıcak ve soğuk içeceklerden memnun kaldık. Kayak odasından pistlere erişim diğer otellere göre zor, özellikle yeni başlayanlar için uygun değil. Kiralama fiyatları 1. Bölgeye göre pahalıydı, kayak eğitimini ayarlayan kişilerin davranışı hoş değildi.
Stayed 1 night in Mar 2019

10/10 Excellent

yasemen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çalışanlar hizmet ve yemekler başarılıydı gönül rahatlığı ile gidebilirsiniz
Stayed 2 nights in Feb 2019

8/10 Good

elif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzeldi
Yemekler daha lezzetli olabilirdi onun dışında güzel keyifliydi
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Sauberkeit sehr schlecht inneneinrichtung mangelhaft personal nicht besonders Die lage war sehr schön
Stayed 4 nights in Feb 2019

8/10 Good

pembe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
uitstekend
Stayed 3 nights in Feb 2019

8/10 Good

Murad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Seyit Sadik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En iyisi
Her şeyi ile mükemmel bir otel
Stayed 1 night in Jan 2019

6/10 Okay

H.

bis auf essen war alles ok. daher nur *** Restorant hat es immer intensive nach essen gestunken.
Stayed 4 nights in Jan 2019

6/10 Okay

Seray

Liked: Cleanliness
Disliked: Property conditions & facilities
Kesinlikle tavsiye etmiyorum.
Otelde konaklarken arkadaşlarımızın biri pistte düştü ve ayağını kırdı. Otel çalışanları bu konuda sok derece tepkisizdi.hiçbir yardımda bulunmadılar. Otelde doktor ve sedye bulunamadı.gerçekten çok tuhaf.çok normal birşey gibi karşılandı.sırf bu sebeple birdaha burda konaklamayı düşünmüyorum.Ayrıca Otelde hiçbir aktivite yoktu.canlı müzik olan kısmın ücretli olması çok saçmaydı.
Stayed 4 nights in Jan 2019

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nettes Personal und hervorragendes Essen. Top Service beim hoteleigenen Skiverleih.
Stayed 4 nights in Jan 2019

8/10 Good

Cem

Liked: Cleanliness, staff & service, room comfort
Tam Bir Kayak Oteli
Odalar çok lüks olmasa da konsept oteli olması dolayısıyla anlaşılır bir durum. Geri kalan her şey harikaydı.
Stayed 7 nights in Dec 2018

6/10 Okay

waddah

Liked: Property conditions & facilities, room comfort
الفندق جيدا جدا
الفندق جيد جدا
Stayed 2 nights in Dec 2018

10/10 Excellent

Veysi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Seda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

ASLIHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tatmin edici bir konaklama
Yemekler çok lezzetli otel temiz imkanları geniş , tavsiye ederim
Stayed 3 nights in Feb 2018
Response from Emayalı on Mar 7, 2018
Merhaba Aslıhan Hanım, Yorumunuz için teşekkür ederiz.. Tekrar bekleriz...

10/10 Excellent

nezih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kısa bir hafta sonu kayak tatili için ailece konakladığımız Kaya otelinden çok memnun kaldık tekrar geleceğiz özellikle otelin konumu kayak odasından pistinin olmasından ayrıca da yemek zenginliği ve kalitesinden çok memnun kaldık .personelin olumlu ve içten tavırları da dikkatimizi çekti herkese tavsiye ederiz
Stayed 3 nights in Feb 2018
Response from Emayalı on Feb 26, 2018
Merhaba , Yorumunuz için çok teşekkürler.. Yine bekleriz..

10/10 Excellent

Gunay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muhteşem
1 gece olmasına rağmen gerçekten güzeldi.
Stayed 1 night in Jan 2018
Response from emayalı on Feb 14, 2018
Merhaba , Çok teşekkürler.. Tekrar bekleriz.. Saygılarımızla

8/10 Good

Ibrahim, Holland

Liked: Cleanliness, staff & service, room comfort
Heerlijke wintersport vakantie
Wij gaan al sinds jaar en dag op vakantie naar Turkije. Zelden hebben wij te maken gehad met zulk gastvrije en vriendelijke personeel. Het is zeer prettig dat het personeel op eigen initiatief komen vragen of je nog wensen hebt. Verder is alle schoon en in ordelijke staat.