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Reviews of Euro Park Hotel Bursa

5 out of 5
Euro Park Hotel Bursa
Görükle Mah., Üniversite 1 Cd. No:914, Bursa, Bursa

Reviews

7.6

Good

Rating 10 - Excellent. 44 out of 127 reviews" "
Rating 8 - Good. 45 out of 127 reviews" "
Rating 6 - Okay. 14 out of 127 reviews" "
Rating 4 - Poor. 12 out of 127 reviews" "
Rating 2 - Terrible. 12 out of 127 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

4.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

MERT CAN

Business traveler
Stayed 6 nights in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
A decent hotel
A Turkish person said this was a 5-star hotel, which definitely is not. I'm not a hotel snob, and thought this was a very clean hotel but there were minor things like the way things were fixed were slabbed with caulking or not straight. Also, our bathroom shower drain backed up the whole 3 days we were there. The rooms smell like cigarettes even in non-smoking rooms. The food was pretty good and overall, the rooms were clean. Hotel staff was nice. This hotel is also located inside a university so not within walking distance from the city or food areas.
Stayed 2 nights in Aug 2023

2/10 Terrible

Nael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You big lair
Stayed 1 night in Jul 2021

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to rest up after long day driving.
Stayed 1 night in Oct 2020
Response from Alper Petekci - Front Office Manager on Oct 30, 2020
Dear Patrick; Thank you very much for your great review. Wish to see you again on your next visit.

6/10 Okay

Altaf

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
A/C not working properly.
The hotel was very nice. But during my stay the A/C not working properly they change my room 3 times finally they maintain it. Friendly staff at reception.
Stayed 2 nights in Aug 2020
Response from Alper Petekci - Front Office Manager on Oct 2, 2020
Dear Altaf; Thank you very much for taking your time and sharing your review after your visit to Holiday Inn Bursa. We are sorry for not fully reaching your expectations. We have recorded your comments about the A/C and shared with our department heads. We will definitely evaluate this matter. Thank you very much for your nice comments about our reception team. Kindly be sure that you will receive better service on your next visit. Kind regards.

4/10 Poor

Emir

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Alper Petekci on Jul 7, 2020
Holiday Inn Bursa'yı ziyaretiniz sonrasında değerli zamanınızı ayırıp yorumlarınızı bizlerle paylaştığınız için çok teşekkür ederiz. Beklentilerinizi karşılayamamış olmaktan dolayı çok üzgünüz. Bir sonraki ziyaretinizde daha iyi bir hizmet sunacağımızdan emin olabilirsiniz. Saygılarımızla.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Alper Petekci - Front Office Manager on Feb 6, 2020
Dear Anonymous; We are so sorry that we couldn't match with your expectations. We will be delighted if you share your experiences with us from our contact informations. Also, we will promise to do our best if you give us one more chance. Best regards.

10/10 Excellent

Bassam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Do not feel you are in 5 star hotel, also the quality of breakfast is not reach to 5 star food, no selection, poor service, poor management not reach to 5 star
Stayed 1 night in Aug 2019

6/10 Okay

GHASSAN

Liked: Staff & service
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

2/10 Terrible

Emel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely doesn't deserve 5 stars
Everything was so wrong about this hotel I even don't know where to begin with. We booked our room really late, around 11 pm local time. When we got there around 12 am, we first waited at the reception around 20 mins to check-in, because the desk was crowded and only one person was working. When it was our turn to check-in, the receptionist told us they couldn't find our reservation. We forwarded them our confirmation, he made a few calls, made us wait there, then he asked us `what time are you planning to check out`. What a weird question to ask guests. Anyways, after 15 more minutes, we got our keycard and headed to the room. Although our reservation was specifically a double, non-smoking room, he gave us a twin room. We went back there and asked for a change. They offered us to combine beds but we said it would be more comfortable if they can arrange a double. So they gave us a double room. When we entered the room everything seemed ok but then we realized that they gave us a smoking room. The curtains had a heavy smell, the air conditioning was struggling, the bed also wasn't a double. In fact, it was 2 twins combined, one of which was super soft and the other was rock hard. (The reason why we didn't want twin beds in the beginning). The towels had this really heavy chlorine-like chemical smell. The shower had this leftover shampoo from previous guests. When we asked for toothbrushes, they brought us only 1 toothbrush after more than 1 hr. TLDR: Dirty room, bad service
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn't stay there again
need renovation, everything looks very cheap and old.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

10/10 Excellent

AHMET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 1 night in Jan 2019
Response from Alper Petekci - Front Office Manager on Mar 15, 2019
Merhabalar Ahmet Bey; Holiday Inn Hotel Bursa'daki konaklama deneyiminizin beklentilerinizi karşılamış olmasından büyük memnuniyet duyduk. Sizleri tekrar otelimizde görmekten büyük memnuniyet duyacağız. Sağlıcakla kalın.

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis of calm and friendly comfort.
An oasis of comfort, cleanliness and hosted by a team of friendly and professional people. It was boosted by a great spa and exercise centre. The massage and Turkish Bath were both of a high level and reasonably priced by Western European standards. I will definitely stay here again.
Stayed 1 night in Feb 2018
Response from Canan on Jul 5, 2018
Dear Guest, Thank you for your choosing Holiday Inn Hotel Bursa. We hope to see you again.

8/10 Good

Abdulaziz, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest and relax
My stay was good and comfort and hotel was good in location and easy to drive

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avarage
Hot water pressure was not that great. In the middle of the shower cold water was coming out for a sec then hot again. There was a leak in the bathroom ceiling. Then I heard from a hotel stuff some room's bathrooms have the same leakage problem.

6/10 Okay

Verified traveler

Liked: Cleanliness
Avarage
Only choice in that area if you are there for the University Hospital or the other faculties.

8/10 Good

Amjad

Liked: Staff & service

8/10 Good

ghassan, baghdad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
romantic place
i loved it the area is so quiet and the metro is 100 m from hotel

10/10 Excellent

Andreja, Slovenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Bursa
It was excellent stay for 1 night. Location is out of city but it is very good if you are driving next day too west. Very nice, peacefull location, new hotel and free parking.

10/10 Excellent

mike romano, staten island

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for an overnight stay away from istanbul
I don't see how anyone can do bursa on a day trip from Istanbul. the bus is over six hours, and leaves you at the otogar which is 45 minutes from this hotel, and another 40 minutes to the city center. the u/2 bus leaves from the ferry terminal at mudagna six times a day, and does not necessarily coordinate with the ferry's arrival. the alternative is to take a bus from the ferry to the bursa otogar, and then another bus to thehotel, which is another 40 minute metro ride to the city center. the u/2 stops right across the street from the holiday inn (10 meter walk). hotel is fine.

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not the best Hotel I have stayed in. Dissapointing for a Holiday Inn
Room was clean, Staff were friendly-ish. The hotel is pretty much on its own. Nothing of any note with in walking distance. Considering that the food is very poor. The "restaurant" is actually a buffet bar, and not very good either for the price. I ended up eating room service after the first night, it didn't fair much better but at least you had a wider choice. The bar has a happy hour 18:00-19:30 unfortunately it has the fewest selection of drinks to choose from I have seen in a bar. I would only stay there again because of the location is handy for me for business purposes, however if I find another hotel in the same area I wouldn't hesitate to give that a go.

8/10 Good

Diane, Westcliif, Essex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Nice hotel but let down by the location. 15 - 20 minute taxi ride into Bursa.

6/10 Okay

Adnan Kamil

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Caner

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbat bir yer sıkıcı kasvet verici
Çok kötüydü herşey hizmet yok Güleryüz yok malesef ikili ilişkiler diyalog kötü . Kurumsal bir yere hiç benzemiyor
Stayed 1 night in Feb 2024

8/10 Good

Kader

Business traveler
Liked: Cleanliness, staff & service
Genel değerlendirme
Oteliniz güvenli ve sakin. Temizlik ve kahvaltı iyi. Resepsiyon çalışanları kayıt esnasında aralarında sürekli şakalaşip, güluştüler. Daha profesyonel karsilama olabilir. Otel yenilenebilir, beş yildiz icin oldukça eskiydi. Merkezden çok uzak, aracini getirmeyen misafirlere ulasim destegi saglanabilir. Genel olarak rahat ettim, teşekkür ederim.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Ormana bakan harika bir doğası var ancak otel biraz eski. Çalışanlar ve hizmet iyi, bölgede konaklama için iyi bir seçenek.
Stayed 1 night in Aug 2023

6/10 Okay

Sinan

Stayed 1 night in Aug 2023

10/10 Excellent

Cagla

Stayed 1 night in Jul 2023

10/10 Excellent

Ozgur Daghan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Gürcan

Stayed 1 night in Apr 2023
Response from Euro Park Otel Ailesi on Apr 19, 2023
Sayın misafirimiz, memnuniyetiniz bizleri çok mutlu etti. Sizi otelimizde tekrar misafir etmekten mutluluk duyacağız. Teşekkür ederiz.

8/10 Good

Levent

Stayed 2 nights in Aug 2022

2/10 Terrible

Mehmet

Stayed 2 nights in Aug 2022

8/10 Good

Gürcan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ren och fin hotel med bra och mycket bekväma rum. behöver jobba på att förbättra service i restaurangen.
Stayed 1 night in Dec 2021

8/10 Good

Mehmet Ayhan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Cumayi

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Canan Küçük on Oct 11, 2021
Değerli misafirimiz. Sizlerin görüşleri bizler için çok önemli. Kendimizi geliştirmek adına yapmış olduğunuz değerlendirmenin bize önemli katkıları olduğunu belirtmek isteriz. Teşekkür eder, sağlıklı günler dileriz.

10/10 Excellent

Levent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Canan Küçük on Sep 17, 2021
Levent Bey Merhaba, Otelimize göstermiş olduğunuz ilgiye teşekkür ederiz. Sizleri ağırlamaktan her zaman mutluluk duyacağımızı ayrıca belirtmek isteriz. Sağlıklı günler dileriz.

8/10 Good

Sayid

Stayed 2 nights in Sep 2021
Response from Canan Küçük on Sep 17, 2021
Hi Dear Said, We glad to see your kind comment. Thank you for your stay in Euro Park Hotel Bursa.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cok güzel ve temiz bir hôtel
Stayed 1 night in Jul 2021
Response from Canan Küçük on Sep 1, 2021
Görüşleriniz bizim için çok değerli, sizleri memnun etmekten çok mutlu olduk. Bir sonraki seyahatinizde tekrar görüşmek dileğiyle :)

2/10 Terrible

Murtaza

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok kötü
Stayed 1 night in Jun 2021
Response from Alper Petekci - Front Office Manager on Jun 29, 2021
Sayın Murtaza; Euro Park Hotel Bursa'yı ziyaretiniz sonrasında değerli zamanınızı ayırıp yorumlarınızı bizlerle paylaştığınız için çok teşekkür ederiz. Beklentilerinizi karşılayamamış olmaktan dolayı büyük üzüntü duyduk. Bir sonraki ziyaretinizde daha iyi bir hizmet sunacağımıza dair size söz veriyoruz. Saygılarımızla.

10/10 Excellent

Fatih

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bursa
Der Aufenthalt war sehr angenehm. Service war sehr gut. Etwas entfernt von Bursa.
Stayed 1 night in Jun 2021
Response from Alper Petekci - Front Office Manager on Jun 24, 2021
Dear Fatih; Thank you very much for your great review. Wish to see you again on your next visit.

8/10 Good

hasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
İyi otel..sorunsuz..
Fiyat kalitesi iyi..odalar temiz..sorunsuz konaklama
Stayed 1 night in Jan 2021

10/10 Excellent

BERK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel
Bu otelde ikinci kez kalışım. Bursa’ya geldiğimde gerek konumu ile gerek çalışanları ile çok hoş bir otel. Resepsiyon ve oda servisi çok kibardı. Kahvaltı tabağı çok zengindi ve lezzetliydi. Odadaki çay&kahve sayısı biraz azdı ancak isteyince zaten getiriyorlar. Her şey için teşekkürler.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bursa’da konaklamanın en iyi adresi
Çok nezih bir otel. Bursa’ya seyahatlerde gözümüz kapalı tek tercihimiz. Temiz , personel işinin ehli . Gönül rahatlığı ile konaklayabilirsiniz.
Stayed 1 night in Nov 2020
Response from Alper PETEKCİ on Nov 26, 2020
Muhteşem değerlendirmeniz için çok teşekkür ederiz. Bir sonraki ziyaretinizde tekrar görüşmek üzere. Sağlıcakla kalın.

8/10 Good

Merve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Alper Petekci - Front Office Manager on Oct 17, 2020
Sayın Merve; Holiday Inn Bursa'yı tercih ettiğiniz ve nazik değerlendirmenizi bizlerle paylaştığınız için çok teşekkür ederiz. Bir sonraki ziyaretinizde tekrar görüşmek üzere. Saygılarımızla.

6/10 Okay

Semih

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Alper Petekci - Front Office Manager on Oct 14, 2020
Sayın Semih; Holiday Inn Bursa'yı ziyaretiniz sonrasında değerli zamanınızı ayırıp yorumlarınızı bizlerle paylaştığınız için çok teşekkür ederiz. Beklentilerinizi tam olarak karşılayamamış olmaktan dolayı üzüntü duyduk. Bir sonraki ziyaretinizde daha iyi bir hizmet sunacağımızdan emin olabilirsiniz. Saygılarımızla.