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Reviews of Hotel Ysuri Bucerias

3.5 out of 5
Hotel Ysuri Bucerias
950 Playa Los Picos, Bucerías, Nay.

Reviews

9.6

Exceptional

Rating 10 - Excellent. 25 out of 31 reviews" "
Rating 8 - Good. 4 out of 31 reviews" "
Rating 6 - Okay. 2 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amy Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Gracias on Apr 23, 2024
En nombre de todo el equipo de Ysuri, queremos expresar nuestro más sincero agradecimiento por su amable y positivo comentario sobre su reciente estancia con nosotros. Nos enorgullece saber que pudo disfrutar de nuestras instalaciones, servicios y atención personalizada. Nuestro equipo trabaja arduamente para garantizar que cada huésped se sienta bienvenido, cómodo y atendido en todo momento.Gracias nuevamente por su amable comentario y por elegir Ysuri. ¡Esperamos verle pronto

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food at the hotel was wonderful.
Stayed 2 nights in Apr 2024
Response from Gracias on Apr 17, 2024
On behalf of the entire Ysuri team, we would like to express our sincere appreciation for your kind and positive feedback about your recent stay with us. We are proud to know that you were able to enjoy our facilities, services and personalized attention. Our team works hard to ensure that every guest feels welcome, comfortable and cared for at all times.Thank you again for your kind review and for choosing Ysuri, we look forward to seeing you soon!

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Gracias on Apr 19, 2024
En nombre de todo el equipo de Ysuri, queremos expresar nuestro más sincero agradecimiento por su amable y positivo comentario sobre su reciente estancia con nosotros. Nos enorgullece saber que pudo disfrutar de nuestras instalaciones, servicios y atención personalizada. Nuestro equipo trabaja arduamente para garantizar que cada huésped se sienta bienvenido, cómodo y atendido en todo momento.Gracias nuevamente por su amable comentario y por elegir Ysuri. ¡Esperamos verle pronto

10/10 Excellent

VINCENT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place
Stayed 1 night in Apr 2024
Response from Gracias on Apr 5, 2024
On behalf of the entire Ysuri team, we would like to express our sincere appreciation for your kind and positive feedback about your recent stay with us. We are proud to know that you were able to enjoy our facilities, services and personalized attention. Our team works hard to ensure that every guest feels welcome, comfortable and cared for at all times.Thank you again for your kind review and for choosing Ysuri, we look forward to seeing you soon!

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome and great
Stayed 1 night in Apr 2024
Response from Gracias on Apr 5, 2024
On behalf of the entire Ysuri team, we would like to express our sincere appreciation for your kind and positive feedback about your recent stay with us. We are proud to know that you were able to enjoy our facilities, services and personalized attention. Our team works hard to ensure that every guest feels welcome, comfortable and cared for at all times.Thank you again for your kind review and for choosing Ysuri, we look forward to seeing you soon!

10/10 Excellent

Donald Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people are very helpful and professional Lots of ideas We would go back any time Thank you
Stayed 7 nights in Mar 2024
Response from Gracias on Apr 2, 2024
On behalf of the entire Ysuri team, we would like to express our sincere appreciation for your kind and positive feedback about your recent stay with us. We are proud to know that you were able to enjoy our facilities, services and personalized attention. Our team works hard to ensure that every guest feels welcome, comfortable and cared for at all times.Thank you again for your kind review and for choosing Ysuri, we look forward to seeing you soon!

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room with a large balcony facing the ocean. It was so enjoyable to hear the waves all day and all night too! We were in room 10. The staff is most friendly, helpful, and attentive all the time! It's the perfect small hotel on the beach with a great restaurant too.
Stayed 7 nights in Mar 2024
Response from Gracias on Mar 25, 2024
On behalf of the entire Ysuri team, we would like to express our sincere appreciation for your kind and positive feedback about your recent stay with us. We are proud to know that you were able to enjoy our facilities, services and personalized attention. Our team works hard to ensure that every guest feels welcome, comfortable and cared for at all times.Thank you again for your kind review and for choosing Ysuri, we look forward to seeing you soon!

10/10 Excellent

Simon

Liked: Cleanliness, property conditions & facilities
Fantastic clean and beautiful setting. Helpful staff.
Stayed 1 night in Mar 2024
Response from Gracias on Mar 13, 2024
On behalf of the entire Ysuri team, we would like to express our sincere appreciation for your kind and positive feedback about your recent stay with us. We are proud to know that you were able to enjoy our facilities, services and personalized attention. Our team works hard to ensure that every guest feels welcome, comfortable and cared for at all times.Thank you again for your kind review and for choosing Ysuri, we look forward to seeing you soon!

10/10 Excellent

REYNALDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place.
Stayed 3 nights in Mar 2024
Response from Gracias on Mar 8, 2024
On behalf of the entire Ysuri team, we would like to express our sincere appreciation for your kind and positive feedback about your recent stay with us. We are proud to know that you were able to enjoy our facilities, services and personalized attention. Our team works hard to ensure that every guest feels welcome, comfortable and cared for at all times.Thank you again for your kind review and for choosing Ysuri, we look forward to seeing you soon!

10/10 Excellent

Vaughn, LaGrangeville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Gracias on Mar 7, 2024
On behalf of the entire Ysuri team, we would like to express our sincere appreciation for your kind and positive feedback about your recent stay with us. We are proud to know that you were able to enjoy our facilities, services and personalized attention. Our team works hard to ensure that every guest feels welcome, comfortable and cared for at all times.Thank you again for your kind review and for choosing Ysuri, we look forward to seeing you soon!

8/10 Good

Brian

Stayed 2 nights in Feb 2024
Response from Gracias on Mar 26, 2024
En nombre de todo el equipo de Ysuri, queremos expresar nuestro más sincero agradecimiento por su amable y positivo comentario sobre su reciente estancia con nosotros. Nos enorgullece saber que pudo disfrutar de nuestras instalaciones, servicios y atención personalizada. Nuestro equipo trabaja arduamente para garantizar que cada huésped se sienta bienvenido, cómodo y atendido en todo momento.Gracias nuevamente por su amable comentario y por elegir Ysuri. ¡Esperamos verle pronto

10/10 Excellent

Krista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thank everyone at Hotel Ysuri for making our trip so lovely. What an amazing place! The views, the comfy bed, the sense of serenity, the cocktails, the amazing staff...I could go on and on. The restaurant is top notch. Care taken to the food is fabulous! And our trips to area towns were made so easy thanks to Johanna.
Stayed 7 nights in Feb 2024
Response from Gracias on Mar 4, 2024
On behalf of the entire Ysuri team, we would like to express our sincere appreciation for your kind and positive feedback about your recent stay with us. We are proud to know that you were able to enjoy our facilities, services and personalized attention. Our team works hard to ensure that every guest feels welcome, comfortable and cared for at all times.Thank you again for your kind review and for choosing Ysuri, we look forward to seeing you soon!

10/10 Excellent

Patrick

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, with personal attention. Newly upgraded rooms, well appointed and featuring Mexican-style architecture. A truly beautiful poolside, seaside view. The back of the property is quite close to highway and the beach is rocky and not easily walkable. Otherwise, would highly recommend.
Stayed 7 nights in Feb 2024
Response from Gracias on Feb 26, 2024
On behalf of the entire Ysuri team, we would like to express our sincere appreciation for your kind and positive review of your recent stay with us. We are proud to know that you were able to enjoy our facilities, services and personalized attention. Our team works hard to ensure that every guest feels welcome, comfortable and cared for at all times.Thank you again for your kind review and for choosing Ysuri, we look forward to seeing you soon!

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sleep and chill spot
Quiet and relaxing, very private setting in a boutique hotel. Staff are attentive, rooms are clean and the beds are extremely comfortable ( best in MX ). Restaurant, Baklava, has all meals, snacks and beverages available.
Stayed 7 nights in Feb 2024
Response from Gracias on Feb 21, 2024
On behalf of the entire Ysuri Sayulita team, we would like to express our sincere appreciation for your kind and positive review of your recent stay with us. If you have any questions or need any assistance in your future reservations, please do not hesitate to contact us. We are here to assist you at any time.Thank you again for your kind comment and for choosing Ysuri, we look forward to seeing you soon!

6/10 Okay

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
The hotel looks fantastic when I first walked in but it felt like a staged showroom. The larger pool was by the dining area so I didn’t use it. The bed was very comfortable but no hot water and no hair dryer. The key to open the door was very difficult to use other guests also complained . To get in and out of the complex I needed to find someone to open the outside doors. I think a key code system would help tremendously.
Stayed 2 nights in Feb 2024
Response from Gracias on Feb 20, 2024
On behalf of the entire Ysuri Sayulita team, we would like to express our sincere appreciation for your kind and positive review of your recent stay with us. We are proud to know that you were able to enjoy our facilities, services and personalized attention. All comments are taken into account to improve your future visit, our team works hard to ensure that every guest feels welcome, comfortable and cared for at all times.If you have any questions or need any assistance in your future reservations, please do not hesitate to contact us. We are here to assist you at any time.Thank you again for your kind comment and for choosing Ysuri, we look forward to seeing you soon!

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Feb 2024
Response from Thank you on Feb 14, 2024
It is really gratifying for us to receive comments like yours, as it motivates us to continue striving to provide the best service and exceed the expectations of our guests. Knowing that we have contributed to make your stay an unforgettable experience fills us with joy and satisfaction.If you have any questions or need any assistance in your future reservations, please do not hesitate to contact us. We are here to help you at any time.Thank you again for your kind comment and for choosing Hotel Ysuri, we hope to see you soon!

10/10 Excellent

SHAWN BRADLEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was amazing, very clean and comfortable. The food was very good and the staff was very helpful and super friendly. The only thing we found was we struggled to figure out the bus and taxi service to and from the resort. Jessi was a huge help and really went out of his way to make sure we were taken care of.We will definitively be going back. Our stay was relaxing and everything we could of expected.
Stayed 8 nights in Feb 2024
Response from Thank you on Feb 14, 2024
It is really gratifying for us to receive comments like yours, as it motivates us to continue striving to provide the best service and exceed the expectations of our guests. Knowing that we have contributed to make your stay an unforgettable experience fills us with joy and satisfaction.If you have any questions or need any assistance in your future reservations, please do not hesitate to contact us. We are here to help you at any time.Thank you again for your kind comment and for choosing Hotel Ysuri, we hope to see you soon!

10/10 Excellent

John C Lindquist, Eden Prairie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the property are excellent. It is a small 13 room hotel and you feel like you are staying in a house. The food was also amazing. Shoutout to Jesse. He made sure we were well taken care of!
Stayed 6 nights in Feb 2024
Response from Thank you on Feb 14, 2024
It is really gratifying for us to receive comments like yours, as it motivates us to continue striving to provide the best service and exceed the expectations of our guests. Knowing that we have contributed to make your stay an unforgettable experience fills us with joy and satisfaction.If you have any questions or need any assistance in your future reservations, please do not hesitate to contact us. We are here to help you at any time.Thank you again for your kind comment and for choosing Hotel Ysuri, we hope to see you soon!

8/10 Good

Philip E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a small hotel away from the craziness of PV or Bucerias, Ysuri may be what you’re looking for. Staff & accommodations are great. Location is also great, execept for the main road being so close. After a bit though, the sound of the road blends with the sound of the surf. Great small boutique hotel!
Stayed 5 nights in Jan 2024
Response from Gracias on Feb 18, 2024
On behalf of the entire Ysuri Sayulita team, we would like to express our sincere appreciation for your kind and positive review of your recent stay with us. We are proud to know that you were able to enjoy our facilities, services and personalized attention. Our team works hard to ensure that every guest feels welcome, comfortable and cared for at all times.If you have any questions or need any assistance in your future reservations, please do not hesitate to contact us. We are here to assist you at any time.Thank you again for your kind comment and for choosing Ysuri, we look forward to seeing you soon!

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Gracias on Feb 18, 2024
On behalf of the entire Ysuri Sayulita team, we would like to express our sincere appreciation for your kind and positive review of your recent stay with us. We are proud to know that you were able to enjoy our facilities, services and personalized attention. Our team works hard to ensure that every guest feels welcome, comfortable and cared for at all times.If you have any questions or need any assistance in your future reservations, please do not hesitate to contact us. We are here to assist you at any time.Thank you again for your kind comment and for choosing Ysuri, we look forward to seeing you soon!

6/10 Okay

Gillian, Courtenay

Liked: Cleanliness, staff & service
Its a funky boutique hotel squished between the main highway and a rocky beach, so not the best location for a bea h holiday, but grest for travelling through town. The rooms were very clean, the the views and staff superb, and the restaurant food was great. I liked its quirkiness. My door lock needed repair, but always felt safe. Bed was very comfy. I would use it again when travelling tbrough.
Stayed 2 nights in Jan 2024
Response from Thank you on Feb 14, 2024
It is really gratifying for us to receive comments like yours, as it motivates us to continue striving to provide the best service and exceed the expectations of our guests. Knowing that we have contributed to make your stay an unforgettable experience fills us with joy and satisfaction.If you have any questions or need any assistance in your future reservations, please do not hesitate to contact us. We are here to help you at any time.Thank you again for your kind comment and for choosing Hotel Ysuri, we hope to see you soon!

10/10 Excellent

Corrine, West vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night enjoying the view from the poolside. The property is very unique, well designed.
Stayed 1 night in Dec 2023
Response from Thank you on Feb 14, 2024
It is really gratifying for us to receive comments like yours, as it motivates us to continue striving to provide the best service and exceed the expectations of our guests. Knowing that we have contributed to make your stay an unforgettable experience fills us with joy and satisfaction.If you have any questions or need any assistance in your future reservations, please do not hesitate to contact us. We are here to help you at any time.Thank you again for your kind comment and for choosing Hotel Ysuri, we hope to see you soon!

8/10 Good

Gilbert

Liked: Staff & service, property conditions & facilities, room comfort
Diamond in the rough
Amazing stay at a quiet location next to the rocky beach. Bed was comfortable and spacious room . Other then a cold shower the place was great. Will recommend highly
Stayed 1 night in Jan 2024
Response from Thank you on Feb 14, 2024
It is really gratifying for us to receive comments like yours, as it motivates us to continue striving to provide the best service and exceed the expectations of our guests. Knowing that we have contributed to make your stay an unforgettable experience fills us with joy and satisfaction.If you have any questions or need any assistance in your future reservations, please do not hesitate to contact us. We are here to help you at any time.Thank you again for your kind comment and for choosing Hotel Ysuri, we hope to see you soon!

10/10 Excellent

Manuel Ubaldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice. excellent
Stayed 5 nights in Jul 2023
Response from Gracias on Aug 1, 2023
En nombre de todo el equipo de Hotel Ysuri queremos expresar nuestro más sincero agradecimiento por su amable y positivo comentario sobre su reciente estancia con nosotros. Nos complace saber que su experiencia en nuestro hotel fue tan grata y especial.Esperamos sinceramente tener el placer de recibirle nuevamente en el futuro. Estaremos encantados de darle la bienvenida nuevamente y hacer de su próxima estancia otra experiencia memorable.

10/10 Excellent

Maria Margarita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les falta un adecuado estacionamiento, Quiero felicitarlos por la excelente atencion de todo su personal, y una excelente la calidad de los alimentos. Muy recomendable la estancia.
Stayed 4 nights in Mar 2024
Response from Gracias on Apr 8, 2024
En nombre de todo el equipo de Ysuri, queremos expresar nuestro más sincero agradecimiento por su amable y positivo comentario sobre su reciente estancia con nosotros. Nos enorgullece saber que pudo disfrutar de nuestras instalaciones, servicios y atención personalizada. Nuestro equipo trabaja arduamente para garantizar que cada huésped se sienta bienvenido, cómodo y atendido en todo momento.Gracias nuevamente por su amable comentario y por elegir Ysuri. ¡Esperamos verle pronto

8/10 Good

Alexis, Juarez

Stayed 3 nights in Dec 2023
Response from Thank you on Feb 14, 2024
It is really gratifying for us to receive comments like yours, as it motivates us to continue striving to provide the best service and exceed the expectations of our guests. Knowing that we have contributed to make your stay an unforgettable experience fills us with joy and satisfaction.If you have any questions or need any assistance in your future reservations, please do not hesitate to contact us. We are here to help you at any time.Thank you again for your kind comment and for choosing Hotel Ysuri, we hope to see you soon!