Double Room | Terrace/patio

Reviews of Hotel Boutique Suites Nadia Bucerias

3 out of 5
Hotel Boutique Suites Nadia Bucerias
Avenida Pacifico 150 Norte Col Centro, Bucerías, NAY

Reviews

8.6

Excellent

Rating 10 - Excellent. 86 out of 151 reviews" "
Rating 8 - Good. 38 out of 151 reviews" "
Rating 6 - Okay. 11 out of 151 reviews" "
Rating 4 - Poor. 8 out of 151 reviews" "
Rating 2 - Terrible. 8 out of 151 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Traveled with partner
Disliked: Property conditions & facilities
The people staying at this hotel were amazing, pool top was beautiful and clean, the hotel itself was nice, staff were great and helpful. Our room was horrible, very small space, the ocean view that was confirmedx2 is now that of a grass hut. No compensation offered. The cleanliness of the main room was average but the bathroom was poor. Very limited supplies for it being a suite, had we known we would have brought supplies from home to better utilize. Would consider staying again but never again in the middle room option.
Stayed 8 nights in Feb 2024

6/10 Okay

Lori, Bellvue

Traveled with partner
Liked: Staff & service
The staff here was very kind. The rooftop pool and view are lovely but it's unheated so it's like stepping into ice water. The hot tub was more like the temperature the pool should have been and didn't seem to work. They could use dark curtains on the windows and these let the light in. It's incredibly walkable to restaurants and bars but with that, you also have quite a lot of noise.
Stayed 3 nights in Feb 2024

10/10 Excellent

Sterling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well maintained and comfortable property. It is close to everything. Rooftop Is great. Staff are great.

8/10 Good

Maureen

Traveled with partner
Liked: Amenities
We had to move to another suite on the 2nd night as although we put up with sewage backup odor the first night the night attendant came up and moved us. That was good and next 2 nights were fine. We were beside the Fairgrounds for Blessing of the Boats and it very loud but I knew when I booked and brought earplugs.
Stayed 3 nights in Jan 2024

10/10 Excellent

Cynthia, ONTARIO

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only issue was the construction going on across from hotel.
Stayed 4 nights in Dec 2023

6/10 Okay

Douglas

Small room with balcony overlooking field. Man sleeping in abandoned fridge next door. Strange smell in room and hallway. Staff were friendly and inviting. Enjoyed Mexican style breakfast included with stay. Pool area was small. Kids were playing in hot tub.
Stayed 1 night in Dec 2023
Response from Sergio Solorio on Dec 30, 2023
Dear customer, thank you for your rating and your comments Atte.the management

8/10 Good

Philip or barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sergio Solorio on Dec 18, 2023
Dear customers, thank you for your rating of our facilities.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property along the ocean. Rooftop pool and close to many restaurants. Great staff!
Stayed 7 nights in Dec 2023
Response from Sergio Solorio on Dec 16, 2023
Dear customer, thank you very much for your rating and your generous comments, Att the Management

10/10 Excellent

Patrica

Stayed 3 nights in Dec 2023
Response from Sergio Solorio on Dec 18, 2023
Dear customer, thank you for your rating of our facilities.

10/10 Excellent

Darren

Stayed 7 nights in Dec 2023
Response from Sergio Solorio on Dec 18, 2023
Dear customer, thank you very much for your rating of our facilities.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Not for me.
An overall disappointing experience. The property has potential of being a lovely boutique hotel however it is rundown. Towels should of be thrown out a long time ago.Shower was dirty. The place needs some tender loving care. Once said it is in a good location, near restaurants and bars. Nice to have an ocean view. Rooftop pool was small but adequate.
Stayed 3 nights in Nov 2023
Response from Sergio Solorio on Dec 18, 2023
Dear customer, we are very sorry that your stay in our facilities did not meet your expectations and was not to your liking. We will work hard to continue improving our services and facilities, thank you

10/10 Excellent

nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel only complaint was the shower head not working properly in the second room , otherwise friendly clean comfortable hotel with a great pool views of beach and sunsets amazing !!! People very helpful and great location . Many spoke English so very helpful . Great place and hotel
Stayed 10 nights in Nov 2023
Response from Sergio Solorio on Dec 18, 2023
Dear customer, thank you for your rating and your generous comments.

10/10 Excellent

lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. Had ocean view great food & bars all around.
Stayed 2 nights in Nov 2023
Response from Sergio Solorio on Dec 18, 2023
Dear customer, thank you for taking a moment of your valuable time to rate our facilities and for your generous comments.

2/10 Terrible

james

Disliked: Cleanliness, property conditions & facilities
Stayed 9 nights in Nov 2023
Response from Sergio Solorio on Dec 18, 2023
Dear customer, thank you for taking a moment of your valuable time to rate our facilities.

10/10 Excellent

Thomas, Fountain Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with ocean views, rooftop pool & spa and kitchenett. Plus it was quiet.
Stayed 3 nights in Nov 2023
Response from Sergio Solorio on Dec 18, 2023
Dear customer, thank you for your rating and for your generosity of your comment.

10/10 Excellent

julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sergio Solorio on Dec 18, 2023
Dear customer, Thank you for taking a moment of your valuable time to rate our facilities.

8/10 Good

Janna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk very helpful with restaurant recommendations and helping with my mini split ac remote. Comfy bed very clean room. Included breakfast was a nice surprise.
Stayed 1 night in Oct 2023
Response from Sergio Solorio on Oct 24, 2023
Dear customer, thank you for your valuable comment. Sincerely, Management

10/10 Excellent

Norris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, close to restaurants, beach. Pool area is awesome.
Stayed 3 nights in Oct 2023
Response from Sergio Solorio on Oct 24, 2023
Dear customer, thank you very much for your valuable comment. Sincerely, Management

10/10 Excellent

Arturo, Laguna Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Oct 2023
Response from Sergio Solorio on Oct 22, 2023
Estimado cliente Muchas gracias por su valioso comentario Atte la Gerencia

2/10 Terrible

Eurindia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in very poor condition.
Stayed 2 nights in Aug 2023
Response from Sergio Solorio on Oct 22, 2023
Dear client, we are sorry that the facilities were not to your liking, we will continue working Sincerely, Management

10/10 Excellent

Kerry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 3 nights in early July. The office staff (Jario and his father), housekeeping staff (Laura& her team), and the property manager (Sergio) were all very nice and helpful. The view from the pool is amazing. Our ocean front room was perfect with views towards Centro and the ocean. Our room was clean with fresh towels (upon request) and 2 bottles of water every day. This is a small hotel with only 20 rooms. I can see how the housekeeping team of 3 women might get busy on days with many turnovers during high season. We had no issues and the room was always clean. We felt safe in our room as well as when we walked to dinner nightly. The "kitchenette" is modestly appointed and had everything we might need to warm up a meal or make breakfast. The only thing we found odd was the 2 barstools next to the trundle bed. There was no table or space at the counter to use them. We would recommend removing them or adding a small hightop table to that corner. We did not take advantage of the restaurant, but another couple had a fruit smoothie delivered to the pool that looked delicious.
Stayed 3 nights in Jul 2023
Response from Sergio Solorio on Jul 19, 2023
Dear customerWe deeply appreciate your valuable feedback about our team of hotel collaborators and we are pleased to know that your stay in our facilities was to your liking We hope to return soonSincerely Management

10/10 Excellent

Douglas, mansfield

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best views, incredibly nice staff, awesome pool, very clean, PERFECT location
Stayed 5 nights in Jul 2023
Response from Sergio on Jul 15, 2023
Dear Customer, thank you very much for your comments. Sincerely the Management

4/10 Poor

Ren

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent to market and surrounding restaurants. For the high price the roof top pool view is nice, however not cleaned daily. No complimenty morning coffee/pastries. At first our room looked great, nice ocean view. However kitchen countertop had super tiny spiders running around. Hand towels stained. Sorry to say all this, however that was our experience while there. I would reccomend to save your money and find a different place.
Stayed 2 nights in Apr 2023
Response from Sergio Solorio on Apr 27, 2023
Dear Guest We greatly value your feedback on our facilities and your rating Thank youKind regards Sergio SolorioReservations Manager

2/10 Terrible

Marie

Stayed 1 night in Apr 2023
Response from Sergio Solorio on Apr 27, 2023
Dear Guest We highly value your rating Thank youKind regards Sergio SolorioReservations Manager

10/10 Excellent

Candace O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Hotel Suites Nadia was a lovely hotel, excellent roof-top pool, excellent location in Bucerias being close to all the main restaurants and bars, excellent staff and great breakfasts in the hotel's restaurant.
Stayed 7 nights in Mar 2023
Response from MARTIN on Apr 2, 2023
THANK YOU VERY MUCH FOR YOUR COMMENTS, WE HOPE TO SEE YOU AGAIN SOON IN OUR HOTEL.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from MARTIN on Mar 31, 2023
GRACIAS

8/10 Good

Susan

Stayed 6 nights in Mar 2023
Response from MARTIN on Mar 31, 2023
THANK YOU

8/10 Good

Vivian

Liked: Staff & service, room comfort
HSN great location
The suites are quite old and are in need of a thorough floor to ceiling cleaning. The cleaning staff did good with what they had. New bedding is a must. The location is excellent, we enjoyed being on a side suite, it was quiet and yet had a good view of the ocean. We enjoyed having daily breakfast included. Beware-do not stay during Festival, Jan 15-24, the fair/circus ground is directly across street. VERY LOUD!!
Stayed 18 nights in Dec 2022
Response from MARTIN on Jan 18, 2023
THANK YOU FOR YOUR VISIT, WE ARE WAITING FOR YOU SOON

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great rooftop pool. Can walk to anything you need
Response from MARTIN on Jan 18, 2023
THANK YOU, WE ARE WAITING FOR YOU SOON

8/10 Good

Rod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well it was a great stay unfortunately our timing there was the same time there was road construction on the main road beside the hotel. Wasn't really a big deal as we were away during work hours anyway. As for dislikes, it would be nice to have room safe's in the suites. Yes we felt safe there, security cameras and all guests have wrist bands to make it known who should or shouldn't be on the property. We will stay there again.
Response from MARTIN on Jan 18, 2023
THANK YOU FOR YOUR VISIT, WE ARE WAITING FOR YOU SOON

10/10 Excellent

Sterling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this hotel often and always find it excellent. Nice ocean views.
Stayed 2 nights in Dec 2022
Response from MARTIN on Dec 9, 2022
THANK YOU SO MUCH STERLING

10/10 Excellent

Sterling

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property it’s very good it’s corner of the street in from to the beach ..only The streets are very bad. I that it’s not part of the hotel. Shame for the people of bucerias in charge or committee
Stayed 4 nights in Sep 2022
Response from MARTIN on Sep 26, 2022
THANK YOU MARIA, FOR YOUR COMMENTS ABOUT THE HOTEL, WE HOPE TO SEE YOU SOON HERE, WE HOPE THAT BY THEN PUBLIC WORKS HAVE FINISHED FIXING THE STREETS.CHEERS

10/10 Excellent

Sterling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from MARTIN on Sep 13, 2022
GRACIAS

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located just a couple blocks west of the main plaza, this hotel is within easy walking distance of numerous restaurants--and it's only block away from the beach! From the balcony of my third-floor room, I had a gorgeous view of the shoreline. At night, I could hear the relaxing sound of the waves even with the sliding door closed. There were a couple of spectacular evening thunderstorms when I was in Bucerias, and I had unbelievable views of the lightning, rain, and wave action on the beach. The panoramic views from the rooftop pool and sundeck were also amazing. The front desk staff were so friendly and welcoming, and the included breakfast was delicious and prepared to order in the attached restaurant on the ground floor. Note that the restaurant is closed on Tuesdays, but there are plenty of other options in the area--or use the room's kitchenette to prepare something to eat. There is a small, secured parking lot attached to the hotel with four spots, but there was abundant street parking directly in front of the hotel. I never had an issue. Overall, Hotel Suites Nadia offers excellent value for your money.
Stayed 9 nights in Aug 2022
Response from MARTIN on Sep 13, 2022
THANK YOU SO MUCH FOR YOUR COMMENTS SHARI, WE ALWAYS TAKE INTO ACCOUNT ALL COMMENTS TO OFFER YOU A BETTER SERVICE.WE THANK YOU FOR VISITING US AND WE HOPE TO HAVE YOU HERE AGAIN SOON.I THINK THAT EVEN OUR PUBLICIST COULD HAVE DONE AN EDITING AS COMPLETE AS THE ONE YOU DID ABOUT THE HOTEL, THANK YOU VERY MUCH SINCERELY.ALL THE HOTEL STAFF THANK YOU FOR YOUR WORDS.CHEERSMARTIN ROJAS

8/10 Good

Arminda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from MARTIN on Aug 10, 2022
GRACIAS

2/10 Terrible

talia

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This place is horrible. Its dirty and doesnt look exactly like the pictures. The area didnt feel safe and people wont leave you a lone. The A/c leaked so much it flooded the room The shower was so gross we didnt want our shoes to step inside. The refrigerator smelled horrible and wasnt cold. Please dont pick this place. We checked out and when to a different hotel that was the same price and a lot better. Ladies this place isnt safe you. Me and cousin was followed every time we step out by the same guy. I have traveled to didn't countries and never felt so unsafe. We told the manager he laughed it off and was upset when I told him we are checking out early. He asked over and over what hotel. Very scary
Stayed 4 nights in Jul 2022

10/10 Excellent

Sterling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from MARTIN on Jul 20, 2022
THANKS

10/10 Excellent

Sterling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I am a frequent guest at this hotel and find everything excellent about this property. The staff is welcoming and professional.
Stayed 3 nights in Jun 2022
Response from MARTIN on Jul 13, 2022
THANK YOU VERY MUCH FOR YOUR COMMENTS STERLING, WE ARE WAITING FOR YOU AGAIN IN THIS YOUR HOLIDAY HOUSE, CHEERS

4/10 Poor

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Never again
Front desk person Martin ?? Lied to me twice! Asked the guy for change for 100 peso. He said he didn't have any. So I gave it to a waiter for a tip and asked for change. He went to same guy and got change #2 Construction in unit above me. Loud hammering for about 1 1/2 hours. Asked front desk to stop noise, they did. Went down later in day and was told construction needed tomorrow. Asked me if I would be going out. I said I could for how long and they said 2 hours. Came back after 2 hours and asked if it was done. They said the crew had to go to another job and would be back the following day. I asked to be moved to a different room and they said only 1 left no ocean view. He lied again. Checked with other personal later. Computer showe hotel almost empty. Second stay at a Nadia Bucerias hotels and my last!!!
Stayed 5 nights in Jun 2022
Response from MARTIN on Jun 22, 2022
MR PEDDER: I THINK YOU ARE CONFUSED AND MISSING THE TRUTH. ABOUT THE CHANGE OF $100 PESOS I DON'T REMEMBER THE EVENT, IF YOU ASKED THE WAITER TO GIVE YOU SOME CHANGE OF THE BILL WITH WHICH YOU TIPPED AND HE RETURNED YOU CHANGE, IT IS LIKELY THAT HE HAD EXCHANGED IT WITH SOME OF THE VARIOUS PEOPLE WE ARE IN THE LOBBY-FRONT DESK, NOT NECESSARILY WITH ME OR MAYBE THEY GAVE HIM EXACTLY WHAT HE NEEDED TO RETURN TO YOU, I SAY, BY COMMON SENSE I CAN DEDUCE THAT. NOW ABOUT THE NOISE, YOU WERE TOLD THAT THERE WAS AN URGENT REPAIR TO DO AND I TALKED TO YOU, YOU ASKED FOR A CHANGE OF SUITE AND I TOLD YOU THAT IT WAS ONLY ON THE LOWER FLOORS AND THEY DIDN'T HAVE A COMPLETE VIEW AND YOU DIDN'T WANT THE CHANGE, WE PROPOSED THAT TO FINISH THE REPAIR IF YOU GAVE US TWO HOURS STARTING AT 11 AM AND YOU AGREEED, BUT YOU DIDN'T DO IT AND YOU LEFT THE SUITE AFTER 1:00 PM, BUT THE WORKERS HAD ALREADY LEFT BECAUSE THEY HAD OTHER COMMITMENTS, WE COULD NOT MAKE THE REPAIR, WE DID IT UNTIL THE DAY YOU CHECK-OUT, WE RESPECT YOUR WILL NOT TO MAKE ANY NOISE WHILE YOU WERE HERE, IF YOU THINK OTHERWISE AND YOU DO NOT WISH TO RETURN TO THIS HOTEL, IT IS AT YOUR WILL AND WE THANK YOU FOR NOT COMING BACK.

10/10 Excellent

Kahrs

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Amazing vacation
Stayed 1 night in Apr 2022
Response from MARTIN on May 2, 2022
THANKS

10/10 Excellent

Sterling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is priced right and conveniently located. Small rooms with a king sized bed and spectacular view of the bay. The roof top pool and jacuzzi also had a nice view. Staff was great.
Stayed 2 nights in Apr 2022
Response from MARTIN on Apr 26, 2022
THANKS

10/10 Excellent

Cathy

Stayed 1 night in Apr 2022

10/10 Excellent

Alice

Stayed 7 nights in Mar 2022
Response from MARTIN on Apr 26, 2022
THANKS

8/10 Good

William

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooftop pool and hot tub. The breakfast was good and the breakfast room was very pleasant. All the staff were very helpful.
Stayed 4 nights in Mar 2022
Response from MARTIN on Mar 24, 2022
THANK YOU VERY MUCH FOR YOUR COMMENTS, WE ARE WAITING FOR YOU AGAIN IN THIS YOUR HOUSE

8/10 Good

Tracy, Auburn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer updated hotel right across the street from the beach. The room are on the small side but were clean and nicely appointed with a fridge and stove, and a view of the ocean. Only downside...the beds were hard as a rock.
Stayed 1 night in Feb 2022
Response from MARTIN on Mar 8, 2022
THANK YOU FOR YOUR STAY AT OUR HOTEL, GRATEFUL FOR YOUR COMMENTS AND AN APOLOGY ABOUT THE BEDS, WE WILL TAKE THAT POINT INTO ACCOUNT AND I ASSURE YOU THAT THE NEXT TIME YOU VISIT US, YOU WILL SLEEP IN BEDS LIKE CLOUDS. GREETINGS TRACY.

8/10 Good

Cherry

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was friendly and attentive to needs. Everything was kept clean. The rooftop pool views were great. Even saw whales!
Stayed 7 nights in Jan 2022
Response from MARTIN on Feb 8, 2022
HELLO CHERRY, THANK YOU SO MUCH FOR STAYING WITH US, WE ARE WAITING FOR YOU SOON, THANK YOU

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay!
We loved all 17 days at the Nadia.
Stayed 17 nights in Dec 2021
Response from MARTIN on Jan 6, 2022
THANK YOU MRS. LAMB, WE ALSO ENJOY YOUR JOY, WE WAIT FOR YOU SOON AGAIN AT THE HOTEL. CHEERS

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the rooftop pool. My stay came with breakfast. The choices were limited yet they allowed me to customize my order and portion size. This is a very well run establishment.
Stayed 3 nights in Dec 2021
Response from MARTIN on Jan 6, 2022
THANK YOU VERY MUCH FOR YOUR OPINION MRS. ZAMZOW, WE STRIVE TO PLEASE OUR CUSTOMERS. CHEERS

10/10 Excellent

Patricia, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Suites Nadia was lovely! The staff were so friendly, professional and helpful. Any questions or requests were responded to immediately. Everything was beautifully maintained and clean, and the housekeepers were delightful! It was a wonderful experience! Daily breakfasts in the onsite restaurant were incredible - so delicious, fresh and beautifully presented!
Stayed 9 nights in Nov 2021
Response from MARTIN on Dec 7, 2021
THANK YOU VERY MUCH FOR YOUR VISIT, WE HOPE TO SEE YOU SOON