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Reviews of Bristol Marriott Royal Hotel

4 out of 5
Bristol Marriott Royal Hotel
College Green, Bristol, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1002 reviews" "
Rating 8 - Good. 240 out of 1002 reviews" "
Rating 6 - Okay. 74 out of 1002 reviews" "
Rating 4 - Poor. 33 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Selina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great service at the bar and a lovely clean room with a very comfy bed! The only annoying part for us was being put in a room on the lower ground floor and Sunday room service for breakfast was too busy to book. Also, expensive parking due to the central location. Other than that, we loved it!!
Stayed 2 nights in May 2024

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly service all around: reception, restaurant, bar & cleaning. Particularly impressed with Aysha abd Sabina in the breakfast room
Stayed 6 nights in May 2024

10/10 Excellent

Clive

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class in every respect
Stayed 1 night in Mar 2024

8/10 Good

Megan

Liked: Cleanliness, property conditions & facilities
Great location and cool historical building. Breakfast was good. Underground parking was convenient. Within walking distance of a lot of food and attractions. Ice machines didn’t work well. Beds were a little hard. Some front desk staff weren’t very friendly. E.g. at one point my two sons and I were walking back in past the front desk and the staffer confronted us about where we thought we were going - assuming we weren’t staying there I guess. Overall was a nice stay.
Stayed 4 nights in May 2024

10/10 Excellent

Claude, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, easy to access restaurants surrounding the old harbour. Hotel is first class, we recommend it.
Stayed 1 night in May 2024

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely! The staff especially made our night away so perfect with being so kind, generous and informative! It was for a birthday and just made it feel so special so thank you!
Stayed 1 night in Apr 2024

10/10 Excellent

KWOK KIN, Hong Kong

Stayed 2 nights in Apr 2024

6/10 Okay

Sergio, Plano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Wakable.
Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was beautiful…the location was perfect—it made everything about the city so accessible. The staff were all so gracious and kind and helpful. We’d come back to stay there, anytime.
Stayed 5 nights in Apr 2024

8/10 Good

jason, essex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb stay and great hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Jody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where amazing
Stayed 7 nights in Mar 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice stay staff very friendly and helpful
Stayed 2 nights in Mar 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything looked like it was once belonged to Royalty . Lovely staff. Found finding the toilets confusing . Otherwise perfect.
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and lovely staff.
Stayed 1 night in Mar 2024

8/10 Good

KHUSHRU

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 7 nights in Mar 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient and the staff were good
Stayed 7 nights in Mar 2024
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

8/10 Good

Oi Ping Meggy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, as per expected
Stayed 4 nights in Mar 2024
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and dinning out. Parking great as well.
Stayed 1 night in Mar 2024
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

8/10 Good

Sadie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was lovely. But I found it difficult to sleep. Our room looked over the mezzanine so was quite noisy. We could hear people and sirens and shouting into the early hours of the morning so I really did not sleep well.
Stayed 1 night in Feb 2024
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

4/10 Poor

Rhian

Business traveler
Disliked: Staff & service, amenities
I asked for a feather free room for medical reasons. This was confirmed by helpful checkin staff. I woke in middle of night suffering and having to take medication. All pillows were feather. Housekeeping staff need to understand the conseuences of their failure. Recompense was supposed to be put in place but not yet received.
Stayed 2 nights in Feb 2024
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

MISS LILY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

David

Stayed 1 night in Feb 2024
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

David

Stayed 1 night in Feb 2024
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay
I booked this hotel as my partner was visiting from London for the weekend, from start to finish the service, the hotel in general and everything in between was fantastic. I arrived at 13:00 and asked if they had a room ready so I could check in early. They said they had a lower ground floor room available but I wasn’t too sure how it would look so they offered to show me the room before I said yes which was fantastic! The room was spacious, light and has great amenities. After a really comité check in process they asked the reason for my stay and I explained my partner is coming from London so they have me a single red rose to give to her which was so incredibly thoughtful as it was valentines weekend! It really is the small details that make the trip superior. When we checked out we were also allowed to leave our bag for a couple of hours whilst we went for lunch. All in all what a fantastic stay in the Marriott and I would have no doubt staying here again! Thank you for the great service guys!
Stayed 2 nights in Feb 2024
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long walks for lifts
Stayed 1 night in Feb 2024
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Kara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Louise

Stayed 1 night in Feb 2024
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

8/10 Good

RAVINDRA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory
Stayed 4 nights in Feb 2024
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our stay. Close to centre of city and university. Facilities are super and we particularly enjoyed the breakfast.
Stayed 2 nights in Feb 2024
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Rebecca

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Denzil

Stayed 1 night in Feb 2024
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

8/10 Good

Silver

Pleasant staff - very responsive. Liked the room.
Stayed 1 night in Feb 2024
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Halloween floor very entertaining. Officers club with free food and drink for 2 hours every evening was excellent .
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Antony

Stayed 1 night in Feb 2024
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious
Clean and spacious room Car park is easy and great use
Stayed 1 night in Feb 2024
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Alison

Traveled with partner
Liked: Amenities
Lovely place to stay, staff friendly room very clean and tidy
Stayed 1 night in Feb 2024
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Anniversary Weekend
Great hotel and location. Beautiful inside. I think the check in time of 4pm is too late for a city hotel which was made worse as we were told on arrival it would be ready by 2:30 and we were still waiting after 4pm. The hotel gave us a slight upgrade as we were waiting to go out (it was our wedding anniversary) & waived the parking fee. The breakfast although tasty was not run particularly well as both mornings we waited a substantial period of time for key items to be replenished. The hotel would’ve received 5 stars if it wasn’t for the above issues. I would recommend this hotel to others and would be happy to stay again.
Stayed 2 nights in Jan 2024
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Brsry on Mar 31, 2024
Thank you for kindly leaving us a review post your stay with us, we really appreciate the feedback as we always strive to deliver the very best.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for a night away in Bristol.
Booked through Tesco Clubcard scheme. Converted our vouchers so just paid taxes. Had the most wonderful stay in the best hotel we've ever stayed at! Better than any Hilton, Sheraton, Radisson or Holiday Inn. The original decor in the lobby and communal areas was stunning and it was nice to be able to read the history of the hotel. Our room was larger than most we've stayed at and was impeccable. Great view over the Watershed. The area was perfect, right on College Green and a perfect under-ten-minute walk to our destination, the O2 Academy. Even better was the fact that Nottingham Forest Football team were staying in the hotel that night and we got to meet them and their manager, Nuno. A thoroughly enjoyable night away.
Stayed 1 night in Jan 2024

10/10 Excellent

Karl, London

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay, great rates and staff were incredibly helpful.
Stayed 3 nights in Jan 2024

8/10 Good

Ces

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to relax in
A lovely hotel & great to relax. The service was very good. The hotel bar was well stocked, but service was very slow, as staff were constantly dealing with the drinks required in the restaurant.
Stayed 2 nights in Jan 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel

10/10 Excellent

Deirdre

Traveled with partner
Liked: Amenities
We loved the historic nature of the hotel combined with contemporary amenities and style. The best of both worlds!
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, beds too soft
Hotel well kept. In good location, centrally located. We had issues with bed. Too soft.
Stayed 2 nights in Jan 2024

10/10 Excellent

Emily Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024