Title: Hotel Ambassador Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=684&destination=Bern%2C+Canton+of+Bern%2C+Switzerland&selected=527378&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Ambassador ## Photo gallery for Hotel Ambassador ![Restaurant - Hotel Ambassador (Bern)](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/b7a04977.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Meeting facility - Hotel Ambassador (Bern)](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/9ea6f6cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Hotel Ambassador (Bern)](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/04f3c32e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, open 8 AM to 11 PM, sun loungers - Hotel Ambassador (Bern)](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/aad62b8a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Ambassador (Bern)](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/37b62f0a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Take advantage of a terrace, a coffee shop/cafe, and a Japanese garden at Hotel Ambassador. Indulge in reflexology and a hot stone massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar. ## Reviews 8.2 Very good ## Popular amenities - Pool - Spa - Pet friendly - Parking included - Free WiFi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Single Room ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/1e0a2eb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Separate bedroom Hair dryer - 1 bedroom - Sleeps 1 - 1 Twin Bed ### View all photos for Double Room ![Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/516daa70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 8.4 Very good 5 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Separate bedroom - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Triple Room ![Smart TV](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/33561a95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Hair dryer - Sleeps 3 - 3 Twin Beds ### View all photos for Panoramic Single Room ![Panoramic Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/91a4b574.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Single Room ### Highlights Soundproofed Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Hair dryer Private bathroom - Sleeps 2 - 1 Queen Bed ### View all photos for Panoramic Double Room ![Panoramic Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/5c10d2a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Double Room 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Hair dryer - Sleeps 3 - 2 Twin Beds ### View all photos for Comfort Room ![Comfort Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/24fd6ff9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Separate bedroom - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Quadruple Room ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/8ec5d482.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Separate bedroom Hair dryer - 1 bedroom - Sleeps 4 - 3 Twin Beds and 1 Twin Murphy Bed ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/540000/539600/539536/9dbcd398_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Stay KooooK Bern City – Online Check In Old City of Bern - Free WiFi - Housekeeping - Toys/Games 9.2 Wonderful 602 reviews $110 nightly $129 total Mar 29 - Mar 30 Total with taxes and fees [](https://www.expedia.com/Bern-Hotels-Easy-Hotel-Metropole-By-Kreuz.h539536.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=684&destination=Bern&destType=MARKET&latLong=46.947972,7.44745&searchId=313945f2-533e-4960-8e33-4133071f35ef&top_cur=USD) Ad ![Daily continental breakfast (CHF 17 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/909900/909877/342f6e56_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel La Pergola Monbijou - Free WiFi - Breakfast available - Laundry - Housekeeping 8.6 Excellent 553 reviews $125 nightly $144 total Mar 22 - 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Pet friendly - Free WiFi - Air conditioning - Business services 8.2 Very Good 837 reviews $183 nightly $204 total Mar 31 - Apr 1 Total with taxes and fees [](https://www.expedia.com/Bern-Hotels-Sorell-Hotel-Ador.h66403.Hotel-Information?chkin=2026-3-31&chkout=2026-4-1&rm1=a2®ionId=684&destination=Bern&destType=MARKET&latLong=46.947972,7.44745&searchId=313945f2-533e-4960-8e33-4133071f35ef&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBern-Hotels-Hotel-Ambassador.h527378.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBern-Hotels-Hotel-Ambassador.h527378.Hotel-Information) ## About the neighborhood Located in Weissenbühl neighborhood, Hotel Ambassador is connected to a shopping center. Bundeshäuser and Church of the Holy Ghost are local landmarks, and the area's natural beauty can be seen at Gantrisch Nature Park and Trans Swiss Trail. Looking to enjoy an event or a game while in town? See what's happening at Wankdorf Stadium or PostFinance Arena. [Visit our Bern travel guide](https://www.expedia.com/Bern.dx684) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.93405%2C7.43997&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7YbgGZhHjR-rdEDmu2O0EjcldCA=) Seftigenstrasse 99, Bern, BE, 3007 ### What's nearby - ![Bern Natural History Museum which includes interior views and animals](https://images.trvl-media.com/place/6067813/ba025781-ba4a-40c1-aa4c-b1ed0c68a768.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bern Natural History Museum 14 min walk \- 0.8 miles - ![Bern Historical Museum showing street scenes, a statue or sculpture and heritage architecture](https://images.trvl-media.com/place/6067815/56b4df91-f47f-4faa-bba6-d3c07146b61e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bern Historical Museum 17 min walk \- 1.0 mile - ![Bundeshaus which includes a square or plaza, an administrative buidling and heritage architecture](https://images.trvl-media.com/place/6067799/22e64c97-ed36-4e9b-b4e1-18d6460fa980.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Federal Palace 3 min drive \- 0.9 miles - ![Berner Munster](https://images.trvl-media.com/place/6067805/d5e5ae3f-28be-45ec-b793-2c7758ff4c50.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Berner Munster 4 min drive \- 1.1 miles - Bern Town Hall 4 min drive \- 1.1 miles ### Getting around - Koeniz Wabern bei Bern Station 12 min walk - Bern (BRN-Belp) 16 min drive ### Restaurants - Pizza Fox 15 min walk - Monbijou-Beck Café Alino 11 min walk - Restaurant Dampfzentrale 11 min walk - Travois 13 min walk - Ristorante Grottino 10 min walk ## About this property ### Hotel Ambassador Upscale hotel located in Weissenbühl Consider a stay at Hotel Ambassador and take advantage of a terrace, a coffee shop/cafe, and a Japanese garden. Treat yourself to reflexology or a hot stone massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar. You'll also enjoy perks such as: - Swimming pool along with sun loungers - Free self parking - Buffet breakfast (surcharge), free bicycle rentals, and an electric car charging station - An indoor pool, meeting rooms, and smoke-free premises - Guest reviews say great things about the helpful staff Room features All 97 rooms have comforts such as 24-hour room service and pillow menus, as well as perks like air conditioning and bathrobes. More amenities include: - Bathrooms with tubs or showers and free toiletries - LED light bulbs, electric kettles, and daily housekeeping ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/90000/84000/83934/c0ddb2b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Styles Bern City Mattenhof - Pet friendly - Free WiFi - Air conditioning - Gym 9.4 Exceptional 227 reviews $168 nightly $189 total Apr 5 - Apr 6 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=83934&PinnedHotelID=83934&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/990000/983800/983778/b7f09f7a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Bern Expo Kirchenfeld-Schosshalde - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 209 reviews $168 nightly $189 total Apr 5 - Apr 6 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=983778&PinnedHotelID=983778&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/39000000/38140000/38131400/38131381/b4ee464c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prize by Radisson, Bern City Breitenrain-Lorraine - 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Laundry 8.8 Excellent 347 reviews $115 nightly $134 total Mar 26 - Mar 27 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=76805554&PinnedHotelID=76805554&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/34000000/33270000/33266500/33266447/3e503cbd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel National Bern Monbijou - Breakfast included - Pet friendly - Free WiFi - Restaurant 8.6 Excellent 698 reviews $137 nightly $157 total Mar 22 - Mar 23 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=33266447&PinnedHotelID=33266447&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=527378,83934,983778,38131381,55295865) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free covered self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 9.50 to 22 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Bicycle storage - Free bicycle rentals - Full-service spa - Gym - Indoor pool - Sauna ### Family friendly - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 24-hour business center - Computer station - Meeting rooms ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - Hot stone massages - Reflexology - Sauna - Spa open daily - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 7 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - No plastic water bottles - Reception hall - Reusable cups - Smoking not allowed - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding - Pillow menu ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - Smart TV ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Minibar ### More - Air conditioning - Desk - Iron/ironing board on request - LED lighting - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of CHF 30 per pet, per night Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are available for CHF 20.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age. - Tourism fee: CHF 1.50 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately CHF 9.50 to 22 per person - Pet fee: CHF 30 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: CHF 20.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses solar energy Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit ### We should mention Pool access available from 8 AM to 11 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ### Property is also known as Ambassador Bern Ambassador Bern Hotel Ambassador Hotel Bern Bern Ambassador Bern Ambassador Hotel Bern Hotel Ambassador Hotel Ambassador Bern Hotel Bern Ambassador Hotel Ambassador SPA Bern Hotel Ambassador Bern Hotel Ambassador Hotel Hotel Ambassador Hotel Bern ## Frequently asked questions ### Does Hotel Ambassador have a pool? ### How much does it cost to stay at Hotel Ambassador? ### Is Hotel Ambassador pet-friendly? ### How much is parking? ### What time is check-in at Hotel Ambassador? ### What time is check-out at Hotel Ambassador? ### Where is Hotel Ambassador located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Ambassador Reviews 8.2 ### Very Good All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.6 Location ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 155 8 - Good 191 6 - Okay 52 4 - Poor 14 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Todd Feb 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff were very kind and accommodating. For Europe standards the bed was on the softer side and the pillows and bedding were quite plush. Would stay there again without question. ##### Todd Stayed 1 night in Feb 2026 ### 10/10 Excellent #### George Oct 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bit older hotel but very well maintained. Generous breakfast. Free parking. Great service overall. ##### George Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Sharon Jul 18, 2025 Liked: Amenities The hotel staff were friendly. The breakfast was very good. ##### Sharon Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Wei Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Professional receptionists and clean stylish hotel ##### Wei Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Rahul Jun 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice location, friendly staff, clean rooms, the beds were lose to my liking and bathroom seemed small but overall good value for the price. I’d stay here again if I could. ##### Rahul Stayed 3 nights in Jun 2025 ### 8/10 Good #### Christine May 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, friendly and helpful staff. Comfortable beds. Spa is small but clean and so nice to have the facilities to myself every morning. ##### Christine Stayed 4 nights in May 2025 ### 10/10 Excellent #### Kristi Jul 29, 2025 Liked: Cleanliness, property conditions & facilities We had a lovely balcony overlooking the road. Very small elevator. Nice and quiet courtyard. It was easy to navigate public transit from this location. There are restaurants within walking distance. There was sometimes a weird smell in our room but other than that we had a very lovely stay here. ![](https://a.travel-assets.com/ugc/hotel-reviews/6f1384bd-dd9d-46ff-b236-7fe60342c12a-1753753847487.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kristi Stayed 2 nights in Jul 2025 ### 8/10 Good #### Filipinas Aug 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bern trip Great breakfast buffet. Great location close to tram heading to Bern and other Swiss major cities via train. Helpful staff as well. ##### Filipinas Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Azam Jul 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities It was nice an clean ##### Azam Stayed 1 night in Jun 2024 ### 6/10 Okay #### Nicola Jul 31, 2025 Liked: Cleanliness, staff & service Disliked: Room comfort #### Swiss Alps stop off This does not meet the standard you would expect of a 4\* hotel. The rooms are tiny, beds uncomfortable, had to lie the wrong way in bed to get reliable wifi connection and the 'bathroom' is an area of the room with an opaque plastic surround. The gym was awful - 3 pieces of equipment and the temperature of the sauna with no working AC. Pool is tiny. Staff were lovely and super helpful, but the best thing about this hotel is the lobby. ##### Nicola Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Roxana Jun 1, 2024 Liked: Amenities Very clean! ##### Roxana Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Sara Jun 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Free parking was great and tram stop just outside to get into Berm centre worked well using complimentary travel pass. Restaurant menu was limited and a bit pricey but food was excellent quality and beautifully presented. Soa facilities good but would have been helpful to be told we had to collect towels from reception in advance of heading down to use it. Staff very helpful. ##### Sara Stayed 1 night in Jun 2024 ### 4/10 Poor #### Johan Jun 20, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities The room was clean and offered a nice view, but that’s about it. Everything else was disappointing, especially considering the high price...definitely not worth it. The breakfast was of very poor quality. This hotel definitely does not meet the standards of a 4-star establishment. Thanks nonetheless to the reception staff, who were kind and professional ##### Johan Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Liezel May 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved everything about this hotel. The staff were very friendly and the hotel room itself was really lovely. They even have a free pool and sauna included with the stay, alongside with bathrobes and slippers if you needed any. We never got to try it out but thought that was a really nice gesture. Another positive perk was the free travel pass around Bern. We had a car - parking was very easy and free. They also have a restaurant within the restaurant. We paid for the breakfast buffet which was 19 CHF each, and the food selection was great. The room itself was pretty modern - especially the bathroom. I liked the design of the bathroom (had a hairdryer as well). There is also a mini bar inside the hotel room in case you wanted a little drink or snack during the stay, but you would of course have that added to your bill. However, there was complimentary tea and coffee in the room. We stayed in a 3 person room (1 double bed, 1 single foldable bed). The single bed was not the most comfortable bed to say the least. I am a deep sleeper but must say my back hurt quite a bit when I woke up because I could really feel the springs on that bed. However, the double bed was comfortable to sleep in to say the least. Overall, was a very good stay and the city is nearby through tram service. The tram stop is very nearby to the hotel so you won’t have an issue getting into town. We were however able to visit the entire town within 1 day and only stayed in this hotel for 1 night. ##### Liezel Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Pooja Aug 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean & Nice Hotel. staff is very helpful and friendly. rooms are nice and comfortable. ##### Pooja Stayed 3 nights in Jul 2025 ### 8/10 Good #### Allen Jun 8, 2025 Liked: Amenities, property conditions & facilities Good reasonable place to stay in Bern, great also that only 70m from a Sixt rental car to explore Interlaken. ##### Allen Stayed 2 nights in Jun 2025 ### 8/10 Good #### Keith Apr 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good sold accommodations. ##### Keith Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Nandish Jun 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Enjoyes staying & was relaxing. ##### Nandish Stayed 1 night in May 2024 ### 6/10 Okay #### Alberto Nov 15, 2024 Liked: Cleanliness, amenities, property conditions & facilities Japanese restaurant top ##### Alberto Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Elisa Oct 7, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Friendly staff. ##### Elisa Stayed 4 nights in Sep 2022 ### 10/10 Excellent #### Saeed Sep 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities All good ##### Saeed Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Karen Feb 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy to access many different sites around Bern without needing a car. ##### Karen Stayed 1 night in Feb 2023 ### 8/10 Good #### Verified traveler May 31, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great value for money ##### Verified traveler Stayed 1 night in May 2023 ### 8/10 Good #### Khosrou Jun 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bra ##### Khosrou Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Daniel Aug 10, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They have good air conditioning for the room during my stay, outside is hot temperate , just next to the tram stop. ##### Daniel Stayed 2 nights in Aug 2022 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [Holiday Inn BERN-WESTSIDE by IHG](https://www.expedia.com/Bern-Hotels-Holiday-Inn-BERN-WESTSIDE.h2270723.Hotel-Information) - [Stay KooooK Bern City – Online Check In](https://www.expedia.com/Bern-Hotels-Easy-Hotel-Metropole-By-Kreuz.h539536.Hotel-Information) - [Los Lorentes Residences](https://www.expedia.com/Bern-Hotels-Los-Lorentes-Residences.h76805554.Hotel-Information) - [Hotel La Pergola](https://www.expedia.com/Bern-Hotels-Hotel-La-Pergola.h909877.Hotel-Information) - [Innere Enge](https://www.expedia.com/Bern-Hotels-Innere-Enge.h991214.Hotel-Information) - [Best Western Plus Hotel Bern](https://www.expedia.com/Bern-Hotels-Best-Western-Plus-Hotel-Bern.h522084.Hotel-Information) - [Youth Hostel Bern](https://www.expedia.com/Bern-Hotels-Youth-Hostel-Bern.h15336097.Hotel-Information) - [Novotel Bern Expo](https://www.expedia.com/Bern-Hotels-Novotel-Bern-Expo.h983778.Hotel-Information) - [Sorell Hotel Ador](https://www.expedia.com/Bern-Hotels-Sorell-Hotel-Ador.h66403.Hotel-Information) - [Kreuz Bern Modern City Hotel](https://www.expedia.com/Bern-Hotels-Kreuz-Bern-Modern-City-Hotel.h674.Hotel-Information) - [Am Pavillon Bed & Kitchen](https://www.expedia.com/Bern-Hotels-Am-Pavillon-Bed-Kitchen.h86144877.Hotel-Information) - [Moxy Bern Expo](https://www.expedia.com/Bern-Hotels-Moxy-Bern-Expo.h55295865.Hotel-Information) - [Bellevue Palace Hotel](https://www.expedia.com/Bern-Hotels-Bellevue-Palace-Hotel.h20185.Hotel-Information) - [Sorell Hotel Arabelle](https://www.expedia.com/Bern-Hotels-Sorell-Hotel-Arabelle.h693606.Hotel-Information) - [Ibis Styles Bern City](https://www.expedia.com/Bern-Hotels-Ibis-Styles-Bern-City.h83934.Hotel-Information) - [Unique Hotel Innere Enge](https://www.expedia.com/Bern-Hotels-Unique-Hotel-Innere-Enge.h27186374.Hotel-Information) - [Prize by Radisson, Bern City](https://www.expedia.com/Bern-Hotels-Prizeotel-Bern-City.h38131381.Hotel-Information) - [Hotel Savoy Bern](https://www.expedia.com/Bern-Hotels-Hotel-Savoy-Bern.h16109981.Hotel-Information) - [Ibis Bern Expo](https://www.expedia.com/Bern-Hotels-Ibis-Bern-Expo.h1030068.Hotel-Information) - [Hotel Restaurant Goldener Schlüssel Bern](https://www.expedia.com/Bern-Hotels-Hotel-Restaurant-Goldener-Schlussel-Bern.h7755776.Hotel-Information) - [Flights to Bern-Mittelland District](https://www.expedia.com/Destinations-In-Bern-Mittelland-District.d553248635975748449.Flight-Destinations) - [Bern-Mittelland District Vacations](https://www.expedia.com/Bern-Mittelland-District.d553248635975748449.Destination-Travel-Guides) - [Car rentals near Bern-Mittelland District](https://www.expedia.com/Destinations-In-Bern-Mittelland-District.d553248635975748449.Car-Rental-Destinations) - [Bern-Mittelland District Vacation Rentals](https://www.expedia.com/Destinations-In-Bern-Mittelland-District.d553248635975748449.Vacation-Rental-Destinations) - [Things to do in Bern-Mittelland District](https://www.expedia.com/Things-To-Do-In-Bern-Mittelland-District.d553248635975748449.Travel-Guide-Activities)