Triple Room, Ensuite | In-room safe, individually decorated, desk, iron/ironing board
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Reviews of Pensión Ciudadela

3 out of 5
Pensión Ciudadela
Carrer Comerç , 33 , 1 1, Barcelona

Reviews

8.6

Excellent

Rating 10 - Excellent. 26 out of 58 reviews" "
Rating 8 - Good. 25 out of 58 reviews" "
Rating 6 - Okay. 5 out of 58 reviews" "
Rating 4 - Poor. 1 out of 58 reviews" "
Rating 2 - Terrible. 1 out of 58 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised as I was not expecting much but it was wonderful. I was greet and shown the apartment , living area, and told all the things I needed to know for the weekend. Close to a train station (across the road) lots of restaurants, easy walking to Marina a beach. Room had a double bed even though it was a single. No window except for ventilation. Bathroom was modernized. Had some storage and some new slippers… which I used all 24 days! Elevator was great. Aldi across from front door. Would stay again but would definitely book a view.
Stayed 2 nights in May 2024

10/10 Excellent

Justina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice host and very clean. Great location!
Stayed 1 night in Nov 2023

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

8/10 Good

Carolyn T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right for the Price
This property was about what you would expect for the price. The room is exceptionally small. We were placed in the wrong room and then asked to move after we had unpacked all of our things, but otherwise the staff are friendly. Again--the room are amusingly small (we took a picture for our friends), so if you have a lot of luggage, this might not be the most appropriate lodging choice.
Stayed 1 night in Sep 2023
Response from Aida on Oct 17, 2023
Dear guest, yes our single room has a double bed for being more comfortable and it is a small room, as it says in the description, it has a window that goes to an internal courtyard, there is no window. It is an economic room. Our warm regards, Pension Ciudadela

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Entrance into the building wasn’t the easiest but once upstairs and into the actual rooms was excellent
Stayed 1 night in Sep 2023

10/10 Excellent

Monica, Oxnard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. I liked that we had coffee, tea, and pastries to start or end the day. A refrigerator is in the kitchen area to store your food/drink. Traveled with 5 people, the triple room had a cute balcony. No problems with AC. A few stairs before you get into the tiny elevator up to lobby. If you have mobility issues or lots of luggage this might be a problem. Friendly service.
Stayed 1 night in Jul 2023

10/10 Excellent

Redmond

Stayed 3 nights in Mar 2023

10/10 Excellent

Maria Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Very clean accommodation. Also great value if you’re not looking for typical hotel amenities.

10/10 Excellent

Rachel, North Salt Lake

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is amazing. Spotless room. Wonderful staff. I’d definitely stay here again.
Stayed 2 nights in Oct 2022

10/10 Excellent

Lyndsey

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Equate this more to a B&B than a full service hotel or a typical hostel. We had a triple room with private en suite bath, balcony and A/C. Other rooms used a shared bath. There was a common area with tables, chairs, dishes, refrigerator to store food/drink. And a common rooftop terrace. Housekeeping was impeccable, maybe even too much as we could have fared without new towels every day. The people running the space were so kind and informative. You cannot beat the location. Right on the edge of The Born neighborhood so easy walkability to museums, shops and restaurants but not in the thick of the nightlife noise. Parks, beaches and transport are at your doorstep!
Stayed 3 nights in Aug 2022

10/10 Excellent

Josefina, Carrollton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great property! Enjoyed my stay and look forward to going again some time in the future.
Stayed 4 nights in Jun 2022
Response from Aida on Aug 5, 2022
Thanks for your comments, be welcome in the future.

10/10 Excellent

Manesh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was soo nice even though I came late after check-in I wish I stayed more there
Stayed 2 nights in Nov 2021

10/10 Excellent

Gianluca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect accommodation
Amazing stay. Manu,the guy in the reception waited for me at 11pm for the check in giving a warm welcome. Lovely room in the heart of the born area,efficient cleaning and availability of the staff anytime.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was very nice and very welcoming. Great price and right in a great spot in Barcelona. Everything is close by. Top place for a top price with very friendly staff. Clean and tidy and has everything you need for a nice and comfortable stay.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffed 24 hours so it’s easy to get help. Friendly and professional
Stayed 6 nights in Aug 2019
Response from recepcion on Oct 17, 2019
Thank you for your comment, I will take it into account.

8/10 Good

Verified traveler

Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the beach and historical monuments many good cafes and restaurants around very friendly staff
Stayed 1 night in Mar 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean, great hostel
The rooms are very clean and comfortable, it is very close to Santa Maria del Mar and Born Market, the staff is very friendly, if you have a car the area is very hard to find parking and expensive, you can walk easily to many sights, good hostel highly recommended
Stayed 2 nights in Jan 2019

6/10 Okay

Purple, United states

Traveled with group, Traveled with family
Liked: Staff & service
I always pictured a hostel to be on the disgusting side, but this was good enough. The only thing that I’d recommend is getting new kitchen supplies because when you warm the water in the steamer it just comes out disgusting. It wouldn’t be bad to restore the place a bit. It’s haunted, too lol
Stayed 7 nights in Jan 2019
Response from Aida Albert on Jan 24, 2019
Dear guest, We thank you very much for your comments, we will check and restore the kitchen supplies! Our little phantom sends you regards! Pension Ciudadela

8/10 Good

Verified traveler

Liked: Amenities
Stayed 1 night in Jan 2019

10/10 Excellent

Milenko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, help with everything. I liked the location very much, public transport can take you whenever you want.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location, clean, quiet (off season), great staff. Thanks for a great holiday!
Stayed 1 night in Nov 2018
Response from Aida on Dec 19, 2018
Thanks to you! For us is important that our guests feel comfortable, warm regards, Pension Ciudadela

8/10 Good

Irma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for a solo traveler
The room was comfortable but very small. As a solo traveler it was adequate but would have been problematic if there were 2 people.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Decent
Charming and economical but squeaky bed and room smells a little weird.
Stayed 1 night in Sep 2018

8/10 Good

JL

Liked: Cleanliness, staff & service
Simple, but comfy!
Great location, but was tricky to find. No lobby or signs, just a door which leads you to the pension on the fourt floor of a mixed use building. Very helpful staff, rooms very simple and dated, but clean and air-conditioned!
Stayed 2 nights in Jul 2018

2/10 Terrible

Hydar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Any way I observed that the hotel was in good area
We arrived at the hotel but, the booking was canceled for one reason which they mentioned that the Creadit Card was not opened by the bank! while they could save our booking until we arrive than we pay the sum. It was respectless of the hotel manager. Any way I observed that the hotel was in good area while the moral of the business ZERO! The policy of manaing guest is Zero!
Stayed 1 night in Jul 2018
Response from Aída Albert on Aug 16, 2018
Dear guest, We are so sorry for the inconvienence. This is not our policy management, but the one of Expedia and of every other company. If the credit card is not valid, and if we do not have any information of the guest, previous to their arrival (because we always write to the guest before canceling a reservation) the reservation is cancelled. This is a normal procedure for a Hotel if not there would be a lot amount of now shows! Warm regards, Pension Ciudadela

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and Cheerful
It is a very basic place but everything was ok. Nice location and helpful staff.
Stayed 1 night in Jul 2018

8/10 Good

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good digs.
Accommodation was pretty basic,but the Reception staff were quite marvellous. Pension Ciudadela is right opposite Barcelona Franca station — a 2 minute walk.
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien!
Stayed 1 night in Feb 2024

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar muy cómodo, tiene una pequeña cocina donde te puedes hacer un café, tomar agua, tiene madalenas de cortesía.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tamoa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Trine

Stayed 1 night in May 2023
Response from Aida on Jun 8, 2023
Hello, dear guest, so sorry you did not have a nice experience with us, our single room in effect is a simple room, that is why it is an economic option. We try also to offer a good service to our guests. Warm regards, Pension Ciudadela

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugn litet pensionat i perfekt läge
Litet, fint och välskött pensionat. Skön säng, bra bekvämligheter.
Stayed 1 night in Feb 2023

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam
Bardzo przyjemny pobyt w bardzo dobrym miejscu. Personel bardzo pomocny i miły. Pokój czysty, wygodny, spełniający wszelkie oczekiwania
Stayed 1 night in Jun 2022
Response from Aoda on Aug 5, 2022
Thanks for your comments, be welcome in the future.

8/10 Good

luca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Virginia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable
Excelente Ubicación perfecta Servicios de primera
Stayed 1 night in Sep 2021
Response from Pensión Ciudadela on Sep 27, 2021
Muchas gracias a vosotros por vuestra visita! Bienvenidos en el futuro!

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado
Muy agradable y limpio
Stayed 1 night in Sep 2021
Response from Pensión Ciudadela on Sep 27, 2021
Muchas gracias a vosotras por vuestra visita!

10/10 Excellent

Ulrika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tack snälla för så trevlig personal.
Toppenfin takterass
Stayed 4 nights in Oct 2020

10/10 Excellent

Violetta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam
Bardzo dobra lokalizacja. Mila obsługa. Bez problemu czekali na Nas o 1 w nocy. Codziennie sprzataja. Przyjemne pokoje. Kuchnia do dyspozycji. Polecam
Stayed 3 nights in Oct 2020

10/10 Excellent

ALFONSO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Está céntrica y limpia. En la habitación había aire acondicionado y tele. Está la playa de la Barceloneta al lado, puedes ir andando. Parada del tren a 1 minuto. Volveré
Stayed 2 nights in Jun 2020

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
入口の看板がなくて旗に名前があり到着が夜になってしまったので分かりづらくて焦りました、近くのカフェで助けて貰って入ることが出来ました。 そのあとは一日中スタッフが常駐しているので安心出来ます。ただ受付が1階ではなくエレベーターで上がった所なので分かりづらかったかな。部屋は綺麗でした。
Stayed 1 night in Sep 2019
Response from recepcion on Oct 17, 2019
コメントありがとうございます。それを考慮します。

6/10 Okay

Noora-Maria

Liked: Cleanliness, staff & service
Vaatimaton, mutta siisti ja rauhallinen. Sain ystävällistä palvelua sisäänkirjautuessani. Kallis tasoonsa nähden, valitsin majoituspaikaksi ennnenkaikkea sijainnin takia. Wi-fi-yhteys hidas.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy limpio Bien Ubicado Buena atención y servicio Cercano al barrio gótico y restaurantes
Stayed 3 nights in May 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
トイレが共有のためか、流れていないことが多かった
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vicino al centro tutto molto facile specialmente gli spostamenti con i mezzi pubblici
Stayed 4 nights in Apr 2019

8/10 Good

valerie antoski

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Ana Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, atención de su personal y muy buenas instalaciones, solo un problema, no nos hicieron la habitación un día, de ahí en fuera todo excelente!
Stayed 2 nights in Dec 2018
Response from Aida on Dec 21, 2018
Buen día, muchas gracias por su comentario, lamentamos que no se hiciera la habitación un día, estaremos más pendientes, un cordial saludo, Pensión Ciudadela

8/10 Good

Luca

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018