All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It’s so convenient to everything downtown, quiet, convenient for working
Kim
Stayed 2 nights in May 2024
10/10 Excellent
Tim
Traveled with group
May 22, 2024
Liked: Cleanliness
Very nice
Tim
Stayed 1 night in May 2024
8/10 Good
Lori or Joe
May 20, 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
We enjoyed the walkable location. The staff that checked us in was very unfriendly and unwelcoming. The rest of the staff was great. We enjoyed the bar and patio. When you pay over $300 per night, how about providing a decent toilet paper? Sheesh!
Perfect location making many sites walkable. Staff were all very attentive with even the valets knowing our names after the first day. Lovely breakfast in their small restaurant. Food was very good and Frederick the waiter was lovely. He remembered our specific requests from the previous day. Wonder stay!
Great location and Property. All the staff was a pleasure to engage with.
Bruce
Stayed 1 night in Apr 2024
Response from Oscar on Apr 14, 2024
Dear Bruce,We are so happy to hear you had a great stay with us.If you have any additional comments to help us improve, please do not hesitate to contact us.Looking forward to seeing you soon!Oscar SerranoFront Office Manager
We especially liked the walkability of the area around the hotel.
We had trouble getting the HVAC to stay at chosen temps. Someone needs to check it out
dave
Stayed 4 nights in Apr 2024
Response from Rodney H. on May 6, 2024
Stay you for staying with us and thank you for your feedback.
We liked the close proximety to everything, the staff that we intereacted with was great. The cleaning people need to pay better attention to detail and clean hard floors and endtables.
lance
Stayed 2 nights in Mar 2024
Response from Rodney H. on Apr 2, 2024
Thank you for staying with us and thank you for your feedback.
8/10 Good
Alberto
Mar 24, 2024
Liked: Cleanliness, staff & service
Alberto
Stayed 1 night in Mar 2024
Response from Rodney H. on Apr 2, 2024
Thank you for staying with us and thank you for your feedback.
The staff was extremely friendly and professional from the Valet to check-in to the bartenders. The building is very historical and fun to explore. My room was clean, comfortable and quite luxurious. All in all i enjoyed the hotel and will stay there again on my next visit to Austin.
Philip
Stayed 1 night in Mar 2024
Response from Rodney H. on Apr 2, 2024
Thank you for staying with us and thank you for your feedback.
Central location if traveling for work, 3 blocks from Fed Ex, plenty of food options, clean room, spacious, good restaurant, (order the chicken tortilla soup!), staff very helpful.
Sylvia
Stayed 2 nights in Mar 2024
Response from Rodney H. on Mar 19, 2024
Thank you Sylvia. We appreciate your great review.
This was a great location - easily walkable to restaurants, and a quick drive to other places we wanted to see. The valet is a little pricy, but does make it easy! The staff was super friendly, too.
Good location with lots of things within walking distance. Windows need to be cleaned. Wanted to eat breakfast but staff told me they wouldnt be able to get to us for quite a while although the place only had a few people. We had to go somewhere else for breakfast.
Harry
Stayed 2 nights in Feb 2024
Response from Rodney H. on Mar 4, 2024
Thank you for your feedback and thank you for staying with us.
8/10 Good
Robert Brotzel
Traveled with partner
Feb 19, 2024
Liked: Staff & service, amenities
Nice people, great location,
Robert Brotzel
Stayed 5 nights in Feb 2024
Response from Rodney H. on Mar 4, 2024
Thank you for your feedback and thank you for staying with us.
We are very happy with the Royal Sonesta in Austin
We had a wonderful stay at the Royal Sonesta in Austin! The room was large and comfortable, the decor was very well done, the location is excellent and the staff were very friendly and helpful! We will definitely stay here again!
Nothing but good things about this stay. Beautiful place, comfortable bed, nice bath. Very good meals and service at Roaring Fork restaurant. Large crowd at checkin but the desk crew got everyone checked in expediently.
Laurie
Stayed 1 night in Feb 2024
Response from Anthony Dalton on Feb 4, 2024
Thank you for your feedback. We greatly appreciate it.