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Reviews of Hotel Magdalena

4 out of 5
Hotel Magdalena
1101 Music Lane, Austin, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 127 out of 211 reviews" "
Rating 8 - Good. 57 out of 211 reviews" "
Rating 6 - Okay. 15 out of 211 reviews" "
Rating 4 - Poor. 8 out of 211 reviews" "
Rating 2 - Terrible. 4 out of 211 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel with Austin charm. Love it.
Stayed 1 night in May 2024
Response from Megan on May 22, 2024
Hey Jessica,Thank you so much for the kind review! We can't wait to welcome you back soon for another amazing trip!

10/10 Excellent

Brandon, Stamford

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Megan on May 8, 2024
Hi Brandon,Thank you so much for the kind review! We hope to have you back again soon!

6/10 Okay

Lily

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
We stayed at Hotel Magdalena for 5 nights. Our stay was enjoyable overall but not as perfect as I would have hoped, given the price point. The Good: - Excellent location for visitors from out of town. Lots of restaurants, ice cream, coffee shops steps away. There is lots of shopping nearby but it's largely upscale. If you are a good walker, you can easily cross the South Congress bridge and explore downtown Austin. - The hotel is absolutely beautiful, inside and out. The grounds are landscaped and designed very well, and the pool was an excellent amenity. The Bad: - Upon checking in, I was notified of a hold on my card that was alarming to the least. I initially paid for 2 nights via Expedia and then later changed my reservation to stay 3 more nights, with the balance to be paid at the end of the stay. The amount authorized on my card was nearly 3X the balance owed, even including amenity fees and incidentals. They were very nice and fixed the "mistake" once asked, but it left me uneasy knowing that they could make such a serious error and not every guest would necessarily catch it. - The sliding bathroom door did not lock and would therefore slide open on its own occasionally. Not great for if you have guests over to your room.
Stayed 2 nights in Apr 2024
Response from Megan on May 7, 2024
Ms. Goldsmith,First and foremost, I want to apologize for any inconveniences you experienced during your stay.We take all feedback seriously and are always wanting to know the ways in which we can improve. It is great to hear that you did enjoy many aspects of your stay, including the overall landscape, the pool and our location in the heart of South Congress.However, I do apologize for the inconveniences you experienced at check-in and rest assured we will be following up with our team to ensure an incident like this does not occur again.Thank you again for your helpful feedback and for staying with us!

10/10 Excellent

Noah

Stayed 2 nights in Apr 2024
Response from Megan on May 25, 2024
Hi Noah,Thank you for the kind review! We hope to have you back with us again soon!

8/10 Good

Justin, San Diego

Liked: Cleanliness, staff & service
good
Stayed 1 night in May 2024
Response from Management on May 6, 2024
Hi Justin,Thank you for letting us accommodate you in your recent stay. Truly a pleasure to welcome our guests during their trip to Austin. Please let us know how we can make this a GREAT one!Once again, we thank you and we hope we get the amazing chance to welcome you again!

10/10 Excellent

September

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful and the experience was smooth and easy. Had a very relaxing time and enjoyed the gorgeous interiors and design.
Stayed 1 night in Apr 2024
Response from Management on May 6, 2024
Hi September,Thank you so much for this amazing review! We truly value and appreciate our wonderful guests who has stayed with us and has taken the time to share their magical stay! We hope that we get the amazing chance to welcome you again soon!

10/10 Excellent

Dharmesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool architecture & design Great location Walkable Good drinks, food could've been a bit better
Stayed 3 nights in Apr 2024
Response from Megan on Apr 16, 2024
Hi Dharmesh,Thank you so much for the kind review and for providing feedback on your experience. We appreciate all responses as we always want to know the ways in which we can improve. We hope to have you back staying with us again soon!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice! Sick!
Stayed 1 night in Apr 2024
Response from Megan on Apr 9, 2024
Good afternoon,Thank you so much for the kind review! We hope to welcome you back for another great stay soon!

10/10 Excellent

Xiaomeng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrate door anniversary here and it was a wonderful experience! I love the restaurant on site that served really great brunch items. The rooms were cute and modern. The hotel itself is off the Main Street on South Congress but completely walkable location. It was perfect! Parking is valet but it was easy and convenient. Would stay here again 10/10!
Stayed 1 night in Mar 2024
Response from Megan on Apr 9, 2024
Good afternoon,Thank you so much for the kind review. We are so happy to hear that you enjoyed your stay with us and that you got to celebrate a special occasion. We hope to welcome you back for another great stay soon!

6/10 Okay

Bethany

Traveled with partner
Liked: Cleanliness
After check-out, I got a separate bill for an extra $28/day in extra "resort fees" because I booked on Expedia - which supposedly covers the WiFi and pool towels? Having an undisclosed extra fee after the fact is extremely irritating to me and is honestly enough to keep me from coming back again. Please note that parking is not included and parking in this area is very expensive, too. Good things: If you want to be in the mix of everything South Congress has to offer, this place is for you. If you're a bit of a party person, all the better! I found the suite perfectly spacious, well designed, clean, and comfortable. I really enjoyed the little balcony, open concept of the courtyard, the calm, cozy pool, and access to basically unlimited dining and shopping within a mile walk. As others have mentioned, there is some noise at night but nothing a white noise app can't fix. And I personally like that housekeeping doesn't come every day - I find that wasteful and intrusive.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay at Hotel Magdalena! It was very easy to walk to restaurants and shops, and they even offer bikes! Everyone we interacted with was incredibly kind and helpful. Would definitely recommend staying at this hotel!
Stayed 2 nights in Mar 2024
Response from Megan on Mar 30, 2024
Hi Kristin,Thank you so much for the kind review. We are thrilled to hear how great your stay was, and we hope to welcome you back again soon for another amazing trip!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Megan on Mar 30, 2024
Hi Lauren,Thank you so much for the amazing review. We can't wait to welcome you back again soon!

10/10 Excellent

Therese

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Hotel Magdalena. Beautiful aesthetics and fabulous sheets!
Stayed 1 night in Mar 2024
Response from Management on Mar 3, 2024
Hi Therese!Thank you so much for this wonderful review. We're glad that you enjoyed our aesthetic and the sheets! We focus on design and service for our guest to enjoy!We hope to welcome you again soon!

10/10 Excellent

janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very relaxing atmosphere, great location
Stayed 6 nights in Feb 2024
Response from Megan on Feb 28, 2024
Hi Janice,Thank you so much for the kind review. We are thrilled to hear that you enjoyed your stay with us and we can't wait to welcome you back again soon!

8/10 Good

Sheri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was closed for maintenance. That happens, but I specifically picked the hotel for the pool. Carpet in room had significant water damage by bathroom. The property is pretty new & this should be fixed. It is ncongruous with the vibe of the space
Stayed 4 nights in Feb 2024
Response from Management on Feb 25, 2024
Good afternoon Sheri,Thank you so much for staying with us! We want you to know that we take all feedback seriously in efforts to improve the experience guests have when staying here at our hotel. We apologize that we fell short on multiple areas during your visit We want to welcome you back so you can experience a magical stay! Once again, thank you for staying with us and have a wonderful week ahead!

10/10 Excellent

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property right in the heart of Austin. Rooms are nicely appointed and comfortable. Staff was great. We enjoyed our stay!
Stayed 1 night in Feb 2024
Response from Megan on Feb 22, 2024
Hi Jasmine,Thank you so much for the kind review. We are thrilled to hear that your stay was great and that you loved the property. We hope to have you back sometime soon!

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Interiors could use some touch up. Toilet, sink faucet fixtures were loose, duvet had yellow stains, cleaners took toiletry items and returned the next day? Strange. Mornings are loud with blowers and power washing. Just a couple things but enjoyed the location and design of hotel minus the elevator. Very slow and couldn’t walk down stairs to leave hotel.
Stayed 3 nights in Feb 2024
Response from Management on Feb 25, 2024
Good afternoon Lindsey,Thank you so much for taking the time to let us know about your recent stay. We are sorry that the noise disturbed your stay and the room's interior was not to yours or even our expectations. Rest assured that we will focus on these things so that we can give our guests the best possible stay. Please don't hesitate to reach out to us on how we can make it right for you!Thank you once again, and we hope you have a wonderful week ahead!

10/10 Excellent

LeAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff from Trent the valet, to the Summer House, Dessa and Blake. Walkable to shops and lovely linens.
Stayed 3 nights in Feb 2024
Response from Megan on Feb 22, 2024
Hi LeAnn, Thank you so much for the kind review. We absolutely loved getting to know you and hosting you at our property. We hope you plan to stay with us again soon!

6/10 Okay

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall, I enjoyed my stay at the Hotel Magdalena. It's in a good, walkable area with plenty to do nearby, if a little generic and touristy. The staff were always pleasant and helpful when I had a question and the room was comfortable and well appointed, I especially loved the Sferra bed linens and the Fruta de Sangre bath products. The restaurant menu was a little limited but the food was delicious and the service was, again, great. The only negative thing that prevents me from giving the place an all out positive recommendation was the surprising amount of noise I encountered during my stay. I was on the 2nd floor in a room that located just over the restaurant area and the music they played was incredibly loud in that area. It wasn't too much of an issue when I was gone during the day, but it would start at 7AM and go well into the evening which made sleeping difficult. Also, on both mornings of our stay there were landscapers running leafer blowers at 8 AM and maintenance workers working on various parts of the property. I understand stuff happens sometimes but I do think a hotel claiming 4 stars should be more thoughtful of guest comfort, especially when it comes to hours when people normally sleep. I would recommend to anyone thinking about staying here to possibly see if they can get a room away from the restaurant to at least mitigate any issues with the music in the courtyard.
Stayed 2 nights in Feb 2024
Response from Management on Feb 25, 2024
Good afternoon Matthew,Thank you for staying with us here at Hotel Magdalena! First and foremost we truly apologize for the noise disturbances that occurred during your stay. Rest assured that his have been addressed and we are working on ensuring that our valued guests like yourself received the best possible stay and sleep. We truly appreciate your thoughtful words about our staff and our amenities. We want you to know that we take all feedback earnestly and will continuously strive to improve our service.Please let us know how we can make it right!Once again, we sincerely apologize for the inconveniences and we hope to welcome you back!

8/10 Good

Rachel

Stayed 3 nights in Feb 2024
Response from Megan on Feb 22, 2024
Hi Rachel, Thank you for the kind review! We hope to have you staying with us again soon.

10/10 Excellent

Marianne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Megan on Feb 13, 2024
Hi Marianne,Thank you so much for the kind review. We are thrilled to see that your experience was a 10/10. We can't wait to welcome you back sometime soon!

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff!
Stayed 2 nights in Feb 2024
Response from Management on Feb 7, 2024
Hi Jonathan!Thank you so much for taking the time to give us feedback! I'm sure the staff will appreciate this sweet and kind review! We truly appreciate you! We hope to welcome you again soon!

10/10 Excellent

Candice

Stayed 1 night in Jan 2024
Response from Management on Feb 11, 2024
Hi Candice,Thank you so much for giving us a wonderful review! We absolutely treasure our guests and glad that you had a wonderful experience with us! We hope to welcome you again soon!

10/10 Excellent

Alexandra

Stayed 1 night in Jan 2024
Response from Megan on Jan 18, 2024
Thank you for the kind review. We hope to have you staying with us again soon!

10/10 Excellent

Alexandra

Stayed 1 night in Jan 2024
Response from Megan on Jan 18, 2024
Hi Alexandra,Thank you for the kind review. We hope to have you staying with us again soon!

10/10 Excellent

Caroline, Cambridge

Stayed 3 nights in Jan 2024
Response from Megan on Jan 18, 2024
Hi Caroline,Thank you for the kind review. We hope to have you staying with us again soon!

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Megan on Jan 15, 2024
Hi Olivia,Thank you so much for the kind review! We hope to have you staying with us again soon.

6/10 Okay

Parry

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good time
Loved the vibe and look. Our room was decent size. It opened to a fairly unfortunate alley where trash was thrown away late and early. We had an issue with our refrigerator beeping non stop in the middle of the night. Somebody looked at it right away but had to just unplug it. The location and price were great.
Stayed 4 nights in Dec 2023
Response from Management on Jan 25, 2024
Hi Parry!Thank you so much for this review. We apologize that there were many inconveniences that hindered an enjoyable stay at our hotel. If you have any further questions and concerns, please don't hesitate to reach out. We would love to assist in welcoming you back for a more magical stay.

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Megan on Dec 30, 2023
Thank you so much for the kind review! We hope to have you staying with us again soon!

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean, modern rooms and amenities. It was a very pleasant stay and definitely hope to return
Stayed 2 nights in Dec 2023
Response from Management on Dec 24, 2023
That's fantastic to hear! We're thrilled you enjoyed our friendly staff and modern amenities. We can't wait to welcome you back for another wonderful stay!

6/10 Okay

Caroline

Stayed 5 nights in Dec 2023
Response from Management on Jan 25, 2024
Hi Caroline,We truly apologize that your stay was not 5/5. Please let us know how we could have turned your stay around!

8/10 Good

James

Response from Management on Feb 7, 2024
Hi Jonathan!Thank you so much for taking the time to give us feedback! I'm sure the staff will appreciate this sweet and kind review! We truly appreciate you! We hope to welcome you again soon!

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Management on Dec 8, 2023
Thank you so much for your kind review! We can't wait to see you again soon!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in SoCo!
Love the vibe, love the saltwater pool.
Stayed 1 night in Nov 2023
Response from Megan on Nov 22, 2023
Hi Kathleen,Thank you so much for the kind review. We hope to have you staying with us again soon!

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great grounds and location on South Congress. We had a "studio" room. It was compact but comfortable. Bathroom was very small. Valet parking was unsatisfactory. Only one valet on duty at a time. We encountered a problem with one valet having to deal with 7 vehicles at the same time. Also Austin is a late night town. We arrived back at our room on Friday night at midnight only to find that valet service had shut down for the night. The desk clerk instructed us to lock the car, leave it in the street with the flasheers on and bring the key to him and someone would eventually take care of it. I want to stress the individual valets were very helpful. This is a management and staffing issue. I would not return again if I had a car with me.
Stayed 2 nights in Nov 2023
Response from Megan on Nov 21, 2023
Hi Michael,Thank you for taking the time to leave us a review and let us know the areas we can improve upon! Rest assured, we take this feedback seriously and will be following up with our department heads on valet scheduling. Once again, thank you for the review and for choosing to stay with us!

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best I’ve stayed in EVER!!!
What a wonderful, quirky hotel. It’s my first time at Hotel, and I will be back. It’s perfectly located at South Congress to go and explore the very cool area, full of great shops, restaurants, music venues, and bars.
Stayed 3 nights in Nov 2023
Response from Megan on Nov 21, 2023
Hi Matthew,Thank you so much for the kind review! We hope to have you staying with us another time soon!

10/10 Excellent

Shannon

Stayed 3 nights in Nov 2023
Response from Management on Nov 18, 2023
Thank you so much for your kind review! We can't wait to see you again soon!

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Management on Dec 8, 2023
Thank you so much for your kind review! We can't wait to see you again soon!

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Megan on Nov 12, 2023
Thank you for the kind review. We hope to have you staying with us again soon!

8/10 Good

Laura

Liked: Cleanliness
Stayed 5 nights in Oct 2023
Response from Megan on Nov 10, 2023
Hi Laura,Thank you so much for the positive review. We hope to have you stay with us again soon!

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stylish place in great location
We had a nice 3 night stay. Hotel is super attractive in trendy, Instagram-y way, The location is really excellent Parking was expensive so we opted to find an on street spot and mostly ventured out on foot. We also had some nice evenings in the bar which had great service. The room was clean, we loved the shower and the bed. Aesthetics rule over practicality; for example no reading lights around the bed and washcloths would have been nice! Overall, would probably go back as it fits an Austin adventure nicely.
Stayed 3 nights in Nov 2023
Response from Megan on Nov 10, 2023
Hi Linda,Thank you so much for taking the time out of your day to write a review and let us know what areas we can improve upon! I will be following up with the correct department heads in regards to the lighting and having extra washcloths in the room. Once again, thank you for the positive review and we hope to have you staying with us again soon!

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
This is a great location with lots of retail and restaurants around. Easy walk to downtown. The property is really pretty and the staff are very friendly and helpful. The room was a little asutere for my taste
Stayed 3 nights in Nov 2023
Response from Megan on Nov 6, 2023
Good afternoon,Thank you for the kind review and for choosing to stay with us!

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the F1 race. Was a great location for taking Ubers to the track. Great vibe. The area has great coffee, food and shopping. Would definitely stay again.
Stayed 4 nights in Oct 2023
Response from Megan on Nov 5, 2023
Thank you so much for your kind review! We can't wait to see you again soon!

8/10 Good

Stephanie

Stayed 1 night in Nov 2023
Response from Megan on Nov 5, 2023
Thank you so much for your kind review! We can't wait to see you again soon!

10/10 Excellent

Ehidiamen

great space and design!
Stayed 1 night in Oct 2023
Response from Megan on Oct 30, 2023
Hi! Thank you so much for the kind review. We hope to have you staying with us again soon!

2/10 Terrible

Shannon

Stayed 3 nights in Oct 2023
Response from Management on Oct 29, 2023
Thank you for taking the time to review your recent experience. I would love an opportunity to learn more about the challenges you faced. Please feel free to reach out to us directly at reservations@hotelmagdalena.com.

10/10 Excellent

Melissa

Liked: Amenities
Beautiful hotel, excellent location. Made you not want to leave despite so many great nearby shops and restaurants.
Stayed 2 nights in Oct 2023
Response from Megan on Oct 24, 2023
Thank you so much for the kind review. We look forward to having you stay with us again soon!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management on Oct 22, 2023
Thank you so much for your kind review! We can't wait to see you again soon!

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 1 night in Oct 2023
Response from Megan on Oct 24, 2023
Thank you for your kind review. We look forward to having you stay with us again soon!

6/10 Okay

Josh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Maybe too cute for its own good.
I just stayed here three nights solo on business. It's really good-looking, fun spot with super friendly staff. Unfortunately, it's not as comfy as it is cute. The room was tiny, dark. and filled with too much stuff. Very tasteful choices, just no room to move around. Two of the four light sources in the room weren't working. (They said they could have maintenance investigate but I just wanted to relax at that point.) There was a single-serve coffee maker in the room but only decaf pods. I asked the desk for more and they sent up... more decaf. There's also no staircase on one side of the building, so you need to take the (one) elevator even if you're on the first floor, which makes coming and going kind of tedious. None of these things were awful but it's a pricy stay for those sorts of details not to be worked out.
Stayed 3 nights in Oct 2023
Response from Management on Oct 14, 2023
Hi!Thank you so much for taking the time to let us know about your stay, We truly apologize that we did not meet your expectations regarding the amenities in one of our rooms. Rest assured that this will be brought up to upper management. If you have any questions or further concerns, please don't hesitate to reach out to us.Thank you once again, and we hope you give us another go!