Bar (on property)

Reviews of Hotel Camino Real Antigua

4 out of 5
Hotel Camino Real Antigua
7a Calle Poniente 33B, Antigua Guatemala, Sacatepequez

Reviews

9.6

Exceptional

Rating 10 - Excellent. 715 out of 920 reviews" "
Rating 8 - Good. 161 out of 920 reviews" "
Rating 6 - Okay. 27 out of 920 reviews" "
Rating 4 - Poor. 11 out of 920 reviews" "
Rating 2 - Terrible. 6 out of 920 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 1 night in May 2024

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, gorgeous grounds and very serene. Staff is great and the breakfast there is a must do, very delicious!
Stayed 3 nights in May 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel in Antigua
Stayed 1 night in May 2024
Response from ABEL MURGA on May 20, 2024
DearJose; We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation and motivates us day by day to turn memorable stays into unforgettable memories.Sincerely,

10/10 Excellent

Aidan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in May 2024
Response from ABEL MURGA on May 21, 2024
Dear Aidan; We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation and motivates us day by day to turn memorable stays into unforgettable memories.Sincerely,

10/10 Excellent

Mariano

Traveled with partner
Excellent experience, I will back
Stayed 2 nights in May 2024
Response from Abel Murga. on May 6, 2024
Dear Mariano; We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation and motivates us day by day to turn memorable stays into unforgettable memories.Sincerely,

10/10 Excellent

Darlene, Mandeville

Stayed 1 night in Apr 2024
Response from Abel Murga. on May 18, 2024
Estimada Darlene ; Agradecemos sobre manera su apreciación en su calificación de nuestras instalaciones así como sus comentarios, esto nos motiva a continuar con nuestra misión de mantener la promesa de calidad en nuestras instalaciones y servicios. Nos sentimos honrados al haber sido escogidos por usted (es) ante la múltiple oferta de opciones para ser su destino lejos de casa. Deseamos un feliz retorno a casa y hasta otra oportunidad mas quedamos respetuosamente de usted.Sinceramente

10/10 Excellent

Lissette

Stayed 1 night in Apr 2024
Response from Abel Murga. on May 18, 2024
Estimada Lisette ; Agradecemos sobre manera su apreciación en su calificación de nuestras instalaciones así como sus comentarios, esto nos motiva a continuar con nuestra misión de mantener la promesa de calidad en nuestras instalaciones y servicios. Nos sentimos honrados al haber sido escogidos por usted (es) ante la múltiple oferta de opciones para ser su destino lejos de casa. Deseamos un feliz retorno a casa y hasta otra oportunidad mas quedamos respetuosamente de usted.Sinceramente

10/10 Excellent

miriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice, coffee was offered in the morning, and parking was easy and spacious
Stayed 1 night in Apr 2024
Response from Abel Murga. on Apr 25, 2024
Dear Miriam; We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation and motivates us day by day to turn memorable stays into unforgettable memories.Sincerely,

10/10 Excellent

BERTA, Stratford

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and also location
Stayed 1 night in Mar 2024
Response from Abel Murga. on Apr 8, 2024
Dear Mrs. Berta; We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation and motivates us day by day to turn memorable stays into unforgettable memories.Sincerely,

8/10 Good

Andres

Stayed 1 night in Apr 2024
Response from Abel Murga. on May 4, 2024
Estimado Andrés; Agradecemos sobre manera su apreciación en su calificación de nuestras instalaciones, esto nos motiva a continuar con nuestra misión de mantener la promesa de calidad en nuestras instalaciones y servicios. Nos sentimos honrados al haber sido escogidos por ustedes ante la múltiple oferta de opciones para ser su destino lejos de casa. Deseamos un feliz retorno a casa y hasta otra oportunidad mas quedamos respetuosamente de usted.Sinceramente

8/10 Good

SANDRA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Necesita una piscina porque lo que tiene es jacusy y para el tamaño del hotel es demasiado pequeño, yo la necesite para relajarme un poco
Stayed 3 nights in Mar 2024
Response from Abel Murga. on Apr 2, 2024
Estimada Sandra; Agradecemos sobre manera su apreciación en su calificación de nuestras instalaciones así como sus comentarios en relación al servicio de piscina, esto nos motiva a continuar con nuestra misión de mantener y mejorar la promesa de calidad en nuestras instalaciones y servicios. Nos sentimos honrados al haber sido escogidos por ustedes ante la múltiple oferta de opciones para ser su destino lejos de casa. Deseamos un feliz retorno a casa y hasta otra oportunidad mas quedamos respetuosamente de usted.Sinceramente

10/10 Excellent

DIEGO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, the location is very convenient in Antigua and the Staff very kind
Stayed 7 nights in Mar 2024
Response from Abel Murga. on Apr 1, 2024
Dear Diego; We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation and motivates us day by day to turn memorable stays into unforgettable memories.Sincerely,

10/10 Excellent

Leo

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel. Location is close to everything but in a quiet area. Juan Luis, a staff member, was very helpful as a tour guide.
Stayed 3 nights in Mar 2024
Response from Abel Murga. on Mar 28, 2024
Dear Leo; We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation for Juan Luis performance this motivates us day by day to turn memorable stays into unforgettable memories.Sincerely,

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and value for money. Large rooms and quiet.
Stayed 1 night in Mar 2024
Response from Abel Murga. on Mar 23, 2024
Dear Nigel; We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation and motivates us day by day to turn memorable stays into unforgettable memories.Sincerely

8/10 Good

Luis, Irmo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with one of the volcanos as the backdrop — the staff if extremely friendly and attentive, the breakfasts are great and the hotel is in a good location making it accessible to walk around the city. Very cleans and well kept which I am always very keen on. My only complaint was the AC wasn’t working very well in my room which was a little irritating but not enough for it to become an issue.
Stayed 4 nights in Mar 2024
Response from Abel Murga. on Mar 15, 2024
Dear Luis; We greatly appreciate your rating of our facilities as well as your comments, which are valuable and provide us with an opportunity to improve both our facilities and our services, we apologies for the inconvenience caused for the air conditioned service.We feel honored to have been chosen by you from among the many options available to be your destination away from home.Sincerely,

10/10 Excellent

Andrew

Stayed 3 nights in Mar 2024
Response from Abel Murga. on Apr 1, 2024
Dear Andrew; We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation and motivates us day by day to turn memorable stays into unforgettable memories.Sincerely,

6/10 Okay

Luis

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Extremely noisy room (606), hidden charges (resort fee $15 for things I was not informed up front nor did I use or enjoy in any way). This is "!robo a mano armada" will no return to this hotel as a guest
Stayed 1 night in Mar 2024
Response from Abel Murga. on Mar 5, 2024
Dear Luis; We greatly appreciate your rating of our facilities as well as your comments, which are valuable and provide us with an opportunity to improve both our facilities and our services, we apologies for the inconvenience caused about noisy room and for our resort fee charge policy, since march 2022 hotels reservation are confirmed with room rate and resort fee.We feel honored to have been chosen by you from among the many options available to be your destination away from home once again we appreciate your comments and recommendations.Sincerely,

8/10 Good

Claudio

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, however, staff at front desk not helpful when check inn, never provide me with the WiFi access information and gave me a room for people who are in wheelchairs
Stayed 1 night in Mar 2024
Response from Abel Murga. on Mar 5, 2024
Dear Claudio: We greatly appreciate your rating of our facilities as well as your comments, which are valuable and provide us with an opportunity to improve both our facilities and our services, we apologies for the inconvenience caused for the lack of communication on Wi-Fi Access and room assignment. We feel verry sorry for not filling all your expectations during your stay.We appreciate to been chosen by you from among the many options available to be your destination away from home..Sincerely,

10/10 Excellent

Luz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was spectacular! It was luxury at its best hidden in the heart of Antigua. The beds were comfortable, rooms spacious, staff courteous and helpful. The grounds were immaculate and clean yet keeping with the rustic style of Antigua. You get your money’s worth! And you feel safe and well accommodated.
Stayed 1 night in Mar 2024
Response from Abel Murga. on Mar 5, 2024
Dear Luz; We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation and motivates us day by day to turn memorable stays into unforgettable memories.Sincerely,

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Abel Murga. on Mar 5, 2024
Dear Tricia; We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation and motivates us day by day to turn memorable stays into unforgettable memories.Sincerely,

10/10 Excellent

SCOTT, WHITTIER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in perfect condition. We enjoyed the ambience and friendly staff as well as the large jacuzzi after a day of sightseeing. We will be back.
Stayed 4 nights in Feb 2024
Response from Abel Murga. on Mar 5, 2024
Dear Scott; We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation and motivates us day by day to turn memorable stays into unforgettable memories.Sincerely,

6/10 Okay

Adrienne

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property but at 9:00 AM on our second day construction started on the roof directly over our rooms. It was unbearable!!!!! Hammering, drilling. Totally unacceptable and no warning.
Stayed 2 nights in Feb 2024
Response from Abel Murga. on Mar 5, 2024
Dear Adrienne; We greatly appreciate your rating of our facilities as well as your comments, which are valuable and provide us with an opportunity to improve both our facilities and our services, we apologies for the inconvenience caused for our renovation process on our property.We feel verry sorry to disturb your wellbeing and we appreciate to been chosen by you from among the many options available to be your destination away from home.Sincerely,

10/10 Excellent

Roger, Sunny Isles Beach

Stayed 1 night in Feb 2024
Response from Abel Murga. on Mar 21, 2024
Dear Roger; We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, we aprecciate your recommendation, this motivates us day by day to turn memorable stays into unforgettable memories.Sincerely,

10/10 Excellent

Roger, Sunny Isles Beach

Stayed 1 night in Feb 2024
Response from Abel Murga. on Mar 21, 2024
Dear Roger; We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, we aprecciate your recommendation, this motivates us day by day to turn memorable stays into unforgettable memories.Sincerely,

10/10 Excellent

Abraham M.

Stayed 1 night in Feb 2024
Response from Abel Murga. on Mar 21, 2024
Estimado Abraham; Apreciamos sobre manera su calificación y apreciación de nuestras instalaciones celebramos con usted que nuestra pasión por el servicio así como nuestro hotel cumplió con sus expectativasNos sentimos honrados al haber sido escogidos por ustedes ante la múltiple oferta de opciones para ser su destino lejos de casa. Sinceramente,

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent service and very nice rooms
Stayed 4 nights in Feb 2024
Response from Abel Murga. on Feb 25, 2024
Dear Lisa; We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation and motivates us day by day to turn memorable stays into unforgettable memories.Sincerely,

6/10 Okay

Cuauhtemoc

Liked: Cleanliness, staff & service
Very upscale (and pricey). Had an issue with a noisy neighbor. Front desk didn't seem to want to help. No pool.
Stayed 1 night in Feb 2024
Response from Abel Murga. on Feb 25, 2024
Dear Cuauhtemoc ; We greatly appreciate your rating of our facilities as well as your comments, which are valuable and provide us with an opportunity to improve both our facilities and our services, we apologies for the inconvenience caused for a third party, we apologies for the perception and action taken for our front desk.We feel honored to have been chosen by you from among the many options available to be your destination away from home.We wish a happy return home and until another opportunity we remain respectfully of you.Sincerely,

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorite hotels in Antigua
Stayed 1 night in Feb 2024
Response from Abel Murga. on Feb 15, 2024
Dear Eduardo; We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation and motivates us day by day to turn memorable stays into unforgettable memories.Sincerely,

10/10 Excellent

Hesnor, Bakersfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and helpful. The food and drinks were amazing. It’s was an amazing experience and will be remembered. We will be back soon.
Stayed 4 nights in Feb 2024
Response from Abel Murga. on Feb 15, 2024
Dear Hesnor; We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation and motivates us day by day to turn memorable stays into unforgettable memories.Sincerely,

10/10 Excellent

Maitri

Stayed 1 night in Feb 2024
Response from Abel Murga. on Feb 15, 2024
Dear Maitri; We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation and motivates us day by day to turn memorable stays into unforgettable memories.Sincerely,

8/10 Good

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable
Stayed 1 night in Feb 2024
Response from Abel Murga. on Feb 15, 2024
Estimado Francisco; Apreciamos sobre manera su calificación de nuestras instalaciones así como sus comentarios los cuales son valiosos y nos proporcionan oportunidad de mejora tanto en nuestras instalaciones como en nuestros servicios.Celebramos con usted que nuestra pasión por el servicio así como la propiedad haya cumplido con sus expectativasNos sentimos honrados al haber sido escogidos por ustedes ante la múltiple oferta de opciones para ser su destino lejos de casa. Sinceramente,,

10/10 Excellent

Gabrielle, Culver City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property! Would stay here again!
Stayed 3 nights in Feb 2024
Response from Abel Murga. on Feb 15, 2024
Dear Gabrielle; We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation and motivates us day by day to turn memorable stays into unforgettable memories.Sincerely,

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the setting of the hotel. The staff made us fill special. Great food, peaceful room, and a wonderful experience.
Stayed 2 nights in Feb 2024
Response from Abel Murga. on Feb 4, 2024
Dear Mr. Curtis ; We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation and motivates us day by day to turn memorable stays into unforgettable memories.Sincerely,

10/10 Excellent

Ricardo, Geneva

Stayed 7 nights in Jan 2024
Response from Abel Murga. on Mar 21, 2024
Estimado Ricardo; Apreciamos sobre manera su calificación y apreciación de nuestras instalaciones celebramos con usted que nuestra pasión por el servicio así como nuestro hotel cumplió con sus expectativasNos sentimos honrados al haber sido escogidos por ustedes ante la múltiple oferta de opciones para ser su destino lejos de casa. Sinceramente,

10/10 Excellent

William, Chicago

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hosted a large group and the hotel staff and facilites were excellent. The gym machinery could use servicing. Otherwise I would highly recommend the hotel while visiting Antigua.
Stayed 2 nights in Jan 2024
Response from Abel Murga. on Feb 1, 2024
Dear Mr. William; We greatly appreciate your rating of our facilities as well as your comments, which are valuable and provide us with an opportunity to improve both our facilities and our services.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation and motivates us day by day to turn memorable stays into unforgettable memories.We feel honored to have been chosen by you from among the many options available to be your destination away from home.Sincerely,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Response from Abel Murga. on Jan 28, 2024
Estimado David ; Agradecemos sobre manera su apreciación al otorgar su calificación de nuestras instalaciones así como sus comentarios, esto nos motiva a continuar con nuestra misión de mantener la promesa de calidad en nuestras instalaciones y servicios. Nos sentimos honrados al haber sido escogidos por ustedes ante la múltiple oferta de opciones para ser su destino lejos de casa. Deseamos un feliz retorno a casa y hasta otra oportunidad mas quedamos respetuosamente de usted.Sinceramente

10/10 Excellent

Gowtham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Abel Murga. on Jan 28, 2024
Dear Mr. Gowtham; We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation and motivates us day by day to turn memorable stays into unforgettable memories.Sincerely,

10/10 Excellent

Rodolfo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great!!!
Stayed 1 night in Dec 2023
Response from Abel Murga. on Jan 13, 2024
Dear Rodolfo: We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation and motivates us day by day to turn memorable stays into unforgettable memories.Sincerely,

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a WOW hotel. Beautiful and charming design. The staff is amazing. Food spectacular.
Stayed 2 nights in Jan 2024
Response from Abel Murga. on Jan 13, 2024
Dear Andres.We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation and motivates us day by day to turn memorable stays into unforgettable memories.Sincerely,

10/10 Excellent

Manuel, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno
Stayed 1 night in Jan 2024
Response from Abel Murga. on Jan 13, 2024
Estimado Manuel: Agradecemos sobre manera su apreciación en su calificación de nuestras instalaciones así como sus comentarios, esto nos motiva a continuar con nuestra misión de mantener la promesa de calidad en nuestras instalaciones y servicios. Nos sentimos honrados al haber sido escogidos por ustedes ante la múltiple oferta de opciones para ser su destino lejos de casa. Deseamos un feliz retorno a casa y hasta otra oportunidad mas quedamos respetuosamente de usted.Sinceramente

10/10 Excellent

rossana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Abel Murga. on Jan 8, 2024
Estimada Rossana; Agradecemos infinitamente el criterio de valoración de nuestro hotel, celebramos con usted que nuestra pasión por el servicio así como las instalaciones del hotel hayan sido de total satisfacción durante su visita. En nombre de nuestro personal y el mío propio deseamos que tenga un viaje placentero de regreso a casa y hasta una próxima oportunidad de recibirles en Hotel Camino Real Antigua quedamos de usted. Atentamente,

10/10 Excellent

Liliana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, staff, restaurant were all outstanding!! Super clean, well kept, close to everything. Will definitely stay there again!
Stayed 2 nights in Dec 2023
Response from Abel Murga. on Jan 4, 2024
Dear Liliana; We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation and motivates us day by day to turn memorable stays into unforgettable memories.Sincerely,

10/10 Excellent

Herman

Stayed 2 nights in Dec 2023
Response from Hotel Camino Real Antigua on Dec 21, 2023
Estimado Herman; Agradecemos sobre manera su apreciación en su calificación de nuestras instalaciones, esto nos motiva a continuar con nuestra misión de mantener la promesa de calidad en nuestras instalaciones y servicios. Nos sentimos honrados al haber sido escogidos por ustedes ante la múltiple oferta de opciones para ser su destino lejos de casa. Deseamos un feliz retorno a casa y hasta otra oportunidad mas quedamos respetuosamente de usted. Sinceramente

10/10 Excellent

María

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very spacious, luxurious beautiful and the beds were extremely comfortable. Would definitely stay here again. Breakfast buffet was amazing
Stayed 2 nights in Dec 2023
Response from Hotel Camino Real Antigua on Dec 21, 2023
Dear Maria; We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation and motivates us day by day to turn memorable stays into unforgettable memories. Sincerely,

10/10 Excellent

Carlos

Stayed 1 night in Dec 2023
Response from Abel Murga. on Jan 4, 2024
Estimado Carlos ; Agradecemos sobre manera su apreciación en su calificación de nuestras instalaciones, esto nos motiva a mantener la mejora de nuestros servicios. Nos sentimos honrados al haber sido escogidos por usted (es) ante la múltiple oferta de opciones para ser su destino lejos de casa. Deseamos un feliz retorno a casa y hasta otra oportunidad mas quedamos respetuosamente de usted.Sinceramente,

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Abel Murga. on Feb 15, 2024
Estimado Pablo; Apreciamos sobre manera su calificación de nuestras instalaciones la cual es muy valiosa, celebramos con usted que nuestra pasión por el servicio así como nuestra capacidad instalada haya cumplido con sus expectativasNos sentimos honrados al haber sido escogidos por usted (es) ante la múltiple oferta de opciones para ser su destino lejos de casa. Sinceramente,

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best and most luxurious hotel in Antigua. Everything was top notch from the service to the comfort of the rooms. Upon arrival I was upgraded to a suite, and it was an amazing suite. The only thing I would recommend improving is the WiFi in the rooms. It was sometimes very slow or wouldn’t work. Other than that everything about this hotel was great and made my vacation relaxing. Would definitely stay here again and will recommend it to anyone traveling to Antigua.
Stayed 4 nights in Nov 2023
Response from Abel Murga. on Nov 30, 2023
Dear Kevin; We greatly appreciate your assessment of our facilities and your feedback, we bless your choice from the multiple offer of lodging options and appreciate to be your destination away from home.We celebrate with you that our passion for service exceeds your expectations, it is a pride to have your recommendation and motivates us day by day to turn memorable stays into unforgettable memories.Sincerely,

10/10 Excellent

Evelyn

Stayed 2 nights in Nov 2023
Response from Abel Murga. on Dec 11, 2023
Estimada Evelyn ; Agradecemos sobre manera su apreciación en su calificación de nuestras instalaciones, esto nos motiva a continuar con nuestra misión de mantener la promesa de calidad en nuestras instalaciones y servicios. Nos sentimos honrados al haber sido escogidos por ustedes ante la múltiple oferta de opciones para ser su destino lejos de casa. Deseamos un feliz retorno a casa y hasta otra oportunidad mas quedamos respetuosamente de usted.Sinceramente

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Abel Murga. on Nov 20, 2023
Estimado José ; agradecemos sobre manera su apreciación en su calificación de nuestras instalaciones, esto nos motiva a mantener la mejora de nuestros servicios. Nos sentimos honrados al haber sido escogidos por ustedes ante la múltiple oferta de opciones para ser su destino lejos de casa. Deseamos un feliz retorno a casa y hasta otra oportunidad mas quedamos respetuosamente de usted.Sinceramente,