Comfort Twin Room | Exterior
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Reviews of Comfort Basaran Otel

Comfort Basaran Otel
muratpasa mahallesi 561 sokak no12, Antalya, MURATPASA

Reviews

6.6
Rating 10 - Excellent. 14 out of 53 reviews" "
Rating 8 - Good. 12 out of 53 reviews" "
Rating 6 - Okay. 14 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 12 out of 53 reviews" "

6.8/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

SHEWAREGA

Stayed 14 nights in Oct 2023

6/10 Okay

zubair

Disliked: Amenities
Basic rooms with air conditioning. No kettles or irons or safes in rooms. No breakfast facilities or room service. No frills stay ,close to main shopping area and trams/buses and Mark Antalya Mall. Plenty of places close by to eat at.
Stayed 5 nights in Sep 2022

10/10 Excellent

mutaz

Stayed 2 nights in Jul 2022

2/10 Terrible

Amin

Stayed 1 night in Apr 2022

6/10 Okay

Elroie

Stayed 5 nights in Mar 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights I'm Antalya
A great value hotel in walking distance to most things once you got your bearings. Very clean and modern. Very good shower. Walls a lacking soundproofing but overall pretty good.
Stayed 2 nights in Mar 2022

6/10 Okay

Abdul kader

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Jul 2021

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location, friendly staff, clean room, good service, yes I recommend it. I would like to thanks the Reception stuff.
Stayed 4 nights in Oct 2021

10/10 Excellent

Tye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on a budget. Blazing fast wifi + clean
I stayed in this hotel for 2 weeks and at first upon check in I was greeted by a very friendly gentleman who checked me in very fast have me a nice room nice size for a single person. Or a couple depending. Was very affordable and very clean. After staying for awhile I was given a slightly lower price then what I was originally paying because I chose to pay at the hotel in cash instead of online and I really appreciated that. Now let me say. Wifi is AMAZINGLY FAST. I was able to watch 2k videos no stuttering or lagging and was able to play fortnite on GFORCE NOW servers with my laptop. Very clean room and very nice cleaning staff always smiling and always happy to help. Also perfect location if your staying and doing things in fethiye city center. Lots of restaurants shops ect. Would deffinitly recommend this hotel. Also endless supply of hot water which is always good.
Stayed 2 nights in Apr 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
( Beware!)
( Beware!) I paid in advance on the Hotels.com website, but when I check-in to the hotel the owner/ manager insisted I pay more money. He said, "they give you a cheap room and you must upgrade". I had no other choice but to upgrade or lose my stay. They only have two types of room at this hotel, double bed or twin bed and they are both the same price. They gave me a twin room when I had booked a double bed. I've noticed on the Hotels.com reviews that this had happed to other people. Best not book here unless you want to be cheated out of extra money for your stay. Room smelled strongly of cigerette and there was lots of hair on the floor and bedding.
Stayed 7 nights in Jan 2021
Response from Comfort Başaran Otel on Jan 22, 2021
We do not accept what you say. We do our best for costumer satisfaction. Please be fair.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent New Budget Hotel
It's a very new hotel with spacious rooms, nice furniture, comfortable bed and clean bathroom. The air conditioning was great - very quiet and effective. Located in a side street -100 meters from main road. Very near to tram station and a 15 minute walk to old town. Plenty of shops, restaurants, mall, markets in vicinity. WiFi was very fast/reliable and never had any issues with it. Can be a bit noisy at times (during the afternoon) due to building work nearby but it's a steal for the price. Refrigerator included which is always nice to have in the heat. Large TV but could only find one news channel in English - not a big issue. Would have liked to see covid regulations followed & enforced a bit more i.e. mask wearing inside corridors, lobby etc & have more hand sanitizer stations. All staff were friendly and helpful enough. The two cleaning ladies do a great job. Overall it was a great stay and would definitely come back in the future.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maybe the cheapest variant in Antalya for that dates. There was a home construction nearby, and it was a bit noisy sometimes. But location is not bad.
Stayed 3 nights in Oct 2020

6/10 Okay

Michael

Disliked: Staff & service
No not stay here
2 times a group of workmen tried to enter our room early in the morning to change a hair dryer.,No respect for privacy. If this had happened in Charlotte I would have had my .357 in my hand. Very disapointing
Stayed 3 nights in Oct 2020

10/10 Excellent

Waheed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean room. Friendly and nice staff.
Stayed 1 night in Aug 2020

10/10 Excellent

NasreenSuleman, Birmingham-UK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very new hotel, Very comfortable clean friendly Staff and easy to book via Expedia. The nearest tram station is Muratpaşa which goes to all attractions and the nearest bus you can catch is KL08 which goes straight to cable cars and on south to konyalti beach includes Lower Duden waterfalls. All easy to reach location. Loved it !
Stayed 2 nights in Aug 2020

10/10 Excellent

Abdirisaak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Ahmet Ersin YILDIRIM

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

2/10 Terrible

Kamel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel horrible.
Stayed 5 nights in Sep 2022

8/10 Good

Mei I

Stayed 3 nights in Sep 2022

2/10 Terrible

Shehzad Hassan

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awfull stay. Dirty, smelling and creepy location
Only good things about this hotel is the short distance to city center (MarkAntalya mall) and the wifi. Everything else was terrible. Location is creepy with prostitutes and drug addicts. I had booked non smoking room but they gave me smoking room, very dirty and smelling bad. Very small room and bathroom. Shower broken and leaking. I didnt sleep on bed sheet because of stains and disgusting smell. AC very noisy and not enough space. A lot of noise from streets. Terrible parking. They knocked on my door early morning to tell me to remove my car from the hotel parking without giving a reason. All in all an awful experience. Will never stay here again. There are other hotels better for same price.
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Stayed 4 nights in Jul 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok kötü
Gerçekten çok kötü bir otel. Temizlik hiç yok.
Stayed 1 night in Jul 2022

2/10 Terrible

Kemal

Stayed 1 night in Jun 2022

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 7 nights in Dec 2021

8/10 Good

Murat

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

esin

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2021

2/10 Terrible

Hasan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Adem

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2021

8/10 Good

Igor

Stayed 1 night in Oct 2021

6/10 Okay

VIKTOR

Нормальный отель
Хороший отель ,чтоб убрались надо говорить пару раз выключили свет в плюс 45
Stayed 15 nights in Jul 2021

2/10 Terrible

ES SAID

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mauvais hôtel
Stayed 5 nights in Aug 2021

2/10 Terrible

Verified traveler

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft war eine reine Katastrophe! Wir waren um 14 Uhr im Hotel und nach 10 min war ein Stromausfall mit über 8 Stunden vorhanden es wurde uns nichts angeboten kein Wasser nicht mal eine kleine Flasche es wurde so warm im Zimmer und die Klimaanlage die wir über Nacht genutzt hatten stinkt extrem nach Bakterien und Viren nach dem Aufenthalt habe ich Schnupfen und Magen Darm bekommen. Das Zimmer war nicht sauber überall Haare Flecken überall der Boden staubig die Ecken waren voll mit Reste nach einer Bitte das Zimmer zu reinigen wurde nur halbherzig und genervt die Bettwäsche gewechselt der Rest die Toilette alles war immer noch im alten Zustand obendrein ein Kaputten Duschkopf womit man nicht wirklich duschen konnte. Die Putzfrauen waren sehr genervt überfordert und unfreundlich die an der Rezeption versuchten zu helfen waren freundlich aber sie müssen mal selber die Dinge in die Hand nehmen.
Stayed 1 night in Aug 2021

6/10 Okay

Hatiyce

Stayed 3 nights in Jul 2021

10/10 Excellent

Sühendan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

taj eddine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2021

6/10 Okay

ihsan

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2021

6/10 Okay

Oktay

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2021

8/10 Good

MUHAMMET ALI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

Abdullah

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rezalet bir yer, odalara Bi baktım direk çıktım fotolarla hiç alakası yok.
Stayed 2 nights in Jan 2021
Response from Otel görevlisi on Mar 15, 2021
İstediğiniz zaman gelip görebilirsiniz odalarımızın temizliğin ve yeniliğin peşindeyiz. Odayı görmeden satın almayabilirsiniz . Odalar temiz ve güzeldir her zaman bekleriz

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
На пару ночей
Отель в целом не плохой: новой постройки, рядом остановка трамвая из\в аэропорт, не очень далеко от центра, довольно чисто, вежливый персонал. Правда находится в не очень уютном месте, рядом с оптовыми магазинами, что создаёт шум и суматоху. Ощущение не Турции, а какой-нибудь арабской страны. Шумоизоляция также оставляет желать лучшего, при шумных соседях будет вешалка.
Stayed 2 nights in Oct 2020

6/10 Okay

Veronica, Spain

Traveled with partner
Pros: we could park right at the hotel's entrance Cons: floor a bit dirty. Some hair in the shower. No toiletries in the bathroom (but there are shampoo miniatures in the reception).
Stayed 1 night in Sep 2020

8/10 Good

Murat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

2/10 Terrible

Sergen

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Ramil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel bir konaklama
Temiz ve bakımlı bir otel çalışanlar kibar ve saygılı lokasyon olarak harika bir konumda
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Bİlemedim
Giris vasat. Cunku ne kadar kalacagimizi bilmiyorlardi. Sistem girisi yok. Otel temiz. Cok degisik bi konumda. Tum elektronik esyalar calisiyordu. 2 kisi icin ek bas havlusu birakilmasi veya el havlusu olmamasi garip.
Stayed 2 nights in Sep 2020

6/10 Okay

ERMAN

Traveled with group
Disliked: Property conditions & facilities, room comfort
Vasat
Odalar oldukça küçük, herkesin giydiği bir terligi odada tutmak çok hoş degil, tadilat görmüş belliki odalar. Ama cok keyifli kalmadik
Stayed 2 nights in Aug 2020