Reception

Reviews of Ahsen Hotel Antalya

Ahsen Hotel Antalya
Muratpasa Mah., 592 Sokak No: 18, Antalya, Antalya

Reviews

7.8

Good

Rating 10 - Excellent. 81 out of 179 reviews" "
Rating 8 - Good. 48 out of 179 reviews" "
Rating 6 - Okay. 18 out of 179 reviews" "
Rating 4 - Poor. 14 out of 179 reviews" "
Rating 2 - Terrible. 18 out of 179 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Sergio

Stayed 3 nights in Apr 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Customers service is excellent. Location is great short walk to mall and tourist attractions. Thank you
Stayed 7 nights in Feb 2024
Response from hergün on Apr 10, 2024
thanks mr David ,hope to see you again

10/10 Excellent

DAVID

Stayed 7 nights in Feb 2024
Response from hergün on Apr 10, 2024
thank you very much David.

10/10 Excellent

Abdullahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ahsen hotel is excellent very cleaned professional staff very close to everything city centre malls trams I had wonderful stay we’ll definitely be back near future thank you Ahsen
Stayed 10 nights in Jan 2024

4/10 Poor

Jeffrey

Business traveler
Disliked: Staff & service, room comfort
Skip this hotel. Way better options around.
The daytime worker Ahmed at the front desk is comically awful at his job. He seems scatterbrained and clueless. What should’ve taken less than five minutes, to get the key to my room, took close to an hour. The room I got was next to the elevator shaft, I woke up constantly to loud noises from the mechanical equipment.
Stayed 1 night in Dec 2023

10/10 Excellent

NAWAL

Stayed 1 night in Jul 2023
Response from Rezervasyon on Jul 27, 2023
Merhabalar, Otelimizden Memnun olmanız bizi de memnun etti, her zaman bekliyoruz. Sağlıklı günler dileriz...

2/10 Terrible

Mustafa

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty room Dirty bathrooms dirty beta am disappointed about this hotel
Stayed 2 nights in Jul 2023
Response from Rezervasyon on Jul 27, 2023
Merhabalar Mustafa bey, Odalarımızın temizliği ile ilgili bir sorun vardı ise eğer yönetime başvurabilirdiniz, başvurmayıp iki gün kalabildi iseniz, kirli bir oda ve banyodan bahsedemezsiniz, çünkü kimse bu şartlarda konaklamaz, yönetim ilgilenir bir aksaklık olursa zaten oda değişimine gidilir, eğer böyle bir iddianız var ise fotoğraf paylaşabilirdiniz, odalarımız markasını veremediğimiz d..... y ürünleri ile temizlenmekte olup covid önlemleri bitmiş olmasına rağmen hala günlük olarak dezenfekte edilmektedir. Bizce sizin kirli ve temiz anlayışınızı gözden geçirmeniz gerekiyor

8/10 Good

Aaftab

Stayed 3 nights in Mar 2023
Response from Resepsiyon on Mar 19, 2023
Teşekkür Ederiz, Her zaman bekliyoruz...

8/10 Good

Alper

Stayed 2 nights in Sep 2022
Response from hergün on Oct 9, 2022
teşekkür ederiz Alper bey, yine bekliyoruz.

8/10 Good

Muhammad Awais Khalid

Stayed 1 night in Sep 2022
Response from hergün on Sep 28, 2022
thanks Muhammed ,hope to see you again.

2/10 Terrible

Devrim

Stayed 1 night in Aug 2022

4/10 Poor

shazia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is definitely not of 3 star standard. It was a 10 minute walk from main shopping mall and lively area but not in a nice area itself, and about 20-25 minute walk to clock tower. The manager spoke english and they charge for water but he did supply me with a free bottle at breakfast when i asked why there was nothing cold to drink with the breakfast. Breakfast was one plate made up for you of just cheese olives, salami and spreads, boiled egg and bread. Only tea/coffee available . no water/juice. Room was very small and old and dirty. large stains on curtains and walls filthy. Floor wasnt cleaned properly. Slippers were USED old rubber slippers that they expect guests to share. Toilet seat came off as soon as i sat on it and flush faulty, but he did come quickly to fix it. Iron took a few hours to get as only seem to have ONE iron for the whole place so i had to wait for someone else to finish with it. No minibar at all, no fridge in room. When i brought this up i found one put in my room in the evening when i was checking out early hours later the same day. Pointless and was unconnected and not turned on. It was just left in the middle where there was no room to walk and was a complete hinderence. Part used small toiletery bottle. Towels old. Manager was nice and helpful and thats the only positive about my stay here.
Stayed 2 nights in Jul 2022
Response from Resepsiyon on Jul 28, 2022
Konaklamanızdan memnun kalmadığına üzüldük ama, aksaklıklar olağan şeyler her yerde olabiliyor ama dediğiniz gibi hemen düzeltiliyor, Burası 5 yıldızlı bir otel değil ve ücret politikası da ona göre, 5 yıldızlı otellerde bile suya para öderken bizim gibi otellerden suyu ücretsiz talep ediyorsunuz, Kahvaltı konusunda ise kahvaltı standart TÜRK KAHVALTISI dır aynen de saydığınız ürünlerden oluşmaktadır, sizin ne beklediğinizi anlayamadık, otelin konumu tam da koordinatlarda belirttiğimiz gibidir ne eksik ne fazla, hiçbir eşyamız eski değildir otel zaten 4 yıllık bir otel ve 2 yıl pandemi dönemi geçirilmiş nasıl eski olabilir? Tekstillerimiz ise sene başında yenilemiş olup faturaları mevcuttur. bizce siz ne istediğinizi bilmeyen bir müşterisiniz. şehiriçi otelden tatil oteli beklentisine girmemek gerek, ödenen oda ücreti ortadayken fiyat fayda dengesine bakmalısınız.

2/10 Terrible

Mohammed Ibrahim

Stayed 1 night in Jul 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
It was fine for the price.
Stayed 2 nights in Jul 2022
Response from hergün on Jul 15, 2022
thanks Mr Forrest , hope to see you again.

10/10 Excellent

Berik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from hergün on Jun 10, 2022
thanks Berik, hope to see you and your lovely family again.

10/10 Excellent

Suhair

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from hergün on May 16, 2022
thanks Mr Suhair, hope to see you again.

6/10 Okay

Ramiz

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Apr 2022
Response from hergün on May 5, 2022
thanks Mr Ramiz, hope to see you again.

4/10 Poor

Nicholas

Stayed 1 night in Apr 2022
Response from hergün on May 1, 2022
Thanks Nicholas ,if you write whats wrong with the hotel we can try to correct.

10/10 Excellent

Kore

Stayed 1 night in Mar 2022
Response from hergün on Mar 23, 2022
Dear Kore nice to host you and your family.Hope to see you again.

10/10 Excellent

Celal

Stayed 1 night in Jan 2022
Response from hergün on Feb 1, 2022
Teşekkür ederiz Celal bey, yine bekliyoruz.

8/10 Good

FATHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay. Quite and safe surrounding. Clean room and freindly staff.
Stayed 2 nights in Jan 2022
Response from hergün on Jan 26, 2022
Thanks for nice review .Hope to see you again.

6/10 Okay

Shahzad Ahmad

Liked: Cleanliness
Single room is very small & some rooms are with shared bathrooms. As its economical hotel dont expect much. First they told me my room is with shared bathroom even though i said i booked the room with pvt bathroom but receptionist said so i paid extra and contacted expedia which was helpful and hotel refunded the money with apologise.
Stayed 1 night in Jan 2022
Response from hergün on Jan 20, 2022
Dear Ahmad we are sorry for the mistake for your reservation.For the city hotels the important thing is price and performance.We hope to see you again.

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and welcoming staff and helpful receptionist. The room was clean with comfortable bed and enough space . TV included in room. Mostly quiet and peaceful at night. Very convenient location 10 minute walk to Muratpaşa tram station. I recommend.
Stayed 9 nights in Dec 2021
Response from hergün on Dec 21, 2021
Dear Jay, thanks for nice review.Hope to see you very soon.

10/10 Excellent

John

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family hotel
The staff was very friends I have to admit the breakfast wasn’t the best , but other than that it was lovely stay . I will defo come again . Location was amazing too
Stayed 4 nights in Nov 2021
Response from hergün on Nov 17, 2021
thanks John, hope to see you very soon.

4/10 Poor

Arnaud

Disliked: Staff & service, amenities, property conditions & facilities
Very disorganized staff, the room was not dirty per say, but didnt scream cleanliness either. The parking has TWO spots, uncomfy mattress, A/C didnt turn on. Ive had much better for the same price or so throughout Turkey.
Stayed 1 night in Oct 2021
Response from Ahsen Hotel on Nov 13, 2021
Merhabalar, öncelikle personellerimiz deneyimli ve düzenlidir. Otopark konusunda ise, park il ilgili herhangi bir problem olmayan bölgedeyiz. 15-17 araç arası park yerimiz var. Yataklarımız henüz 2 senelik ve ortopediktir herkesin yataktaki konfor standardı yumuşak ya da sert olma gibi aynı olmadığı için rahat edememiş olabilirsiniz. Klimalar konusunda da klimalarımızın hepsi yeni olup hem sessizlik hem de performans açısından en üst kalitedir, ve odalarda çalışmayan herhangi bir aksam bulunmamaktadır, herhangi bir arıza durumunda da derhal müdahale edilmektedir., ödediğiniz fiyatlarımız oldukça uygun olup, ödediğiniz fiyata daha alt segmentler de bir otel ya da pansiyonda konaklayabilirsiniz. Yorumunuz için teşekkür eder, her zaman bekleriz.

6/10 Okay

Amir seljuk

Liked: Cleanliness
Disliked: Room comfort
Stayed 5 nights in Oct 2021
Response from hergün on Oct 19, 2021
thanks mr.Amir

8/10 Good

Mr dhiresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ahsen Hotel stay
clean room with fridge. Manager was very helpful with our requirements. Breakfast was great for our stay really enjoyable. The hotel is in the centre of town and quite easy to get yourself from A to B. We enjoyed our stay and we will be returning in may but for a longer period of time.
Stayed 2 nights in Oct 2021
Response from hergün on Oct 17, 2021
Mr Dhiresh thanks for nice review ,hope to see you again.

8/10 Good

Louis

Liked: Cleanliness, property conditions & facilities, room comfort
Clean place, reasonably priced.
Nothing to scream and shout about, but a nice place and worth the money. Good location too.
Stayed 1 night in Aug 2021
Response from hergün on Aug 29, 2021
thanks Louis, hope to see you again.

8/10 Good

Fadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 5 nights in Aug 2021
Response from hergün on Aug 23, 2021
teşekkür ederiz.yine bekliyoruz

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked everything about this hotel. The service and personal are very helpful and friendly. Its also in the city center, everything is on the reach, shopping mall, shops, bus, trains.
Stayed 1 night in Jul 2021
Response from hergün on Jul 17, 2021
Thanks for nice review.Hope to see you again.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice place to stay. Clean rooms with good air conditioning and washroom
Stayed 1 night in Jul 2021
Response from hergün on Jul 14, 2021
Nazik yorumunuz için teşekkür ederiz. Yine bekliyoruz.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel in the middle of downtown Antalya. I felt like I was in a 5 Star Hotel when I entered my room; everything was clean and comfortable especially my bed. The staffs at the front desk were very helpful to me during my stay, particularly when I was frantically searching to buy travel insurance for a trip to Tbilisi, Georgia —they connected me with a local insurance company in Antalya. Thank you very much for everything Ahsen Hotel!
Stayed 4 nights in Jul 2021

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment of check-in to the guide yo the city, to the excellent breakfast and finally, assistance leaving the car park, the hotel owner could not have been more helpful. It was the sort of personal service you usually associate with a 5 star hotel. I would definitely recommend Ahsen.
Stayed 1 night in Jun 2021
Response from hergün on Jun 13, 2021
thanks Liam. hope to see you soon for along stay.

10/10 Excellent

Verified traveler

Owner the people working there very friendly to help you with everything you need.Hotel is in walking distance to the Old Town!
Stayed 6 nights in May 2021
Response from hergün on Jun 24, 2021
Thanks for nice review, hope to see you again soon.

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
i went to Antalya for business so I stayed there 2 night. the room is so small for 2 person. the room was enough clean. there was nothing about tooth brash or tooth past or somethings like that.in the room you don't have refrigerator the brake fast was so simple. the behavior of staffs is so good by the way. briefly if you just want to stay there as just sleeping it is good.
Stayed 2 nights in Apr 2021
Response from hergün on Apr 12, 2021
dear guest,thanks for review, The problem is what you pay and what you expect.You must not expect tooth brush or tooth paste if you pay about 10 euro for one person.We thank to your words about the cleaning of the hotel.Staff behavior is one of the most popular features of our hotel.

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money & a peaceful place to stay
Overall, we enjoyed our stay. We were given a room on the 4th floor with a huge balcony. It was very quiet and peaceful. The room however is in disrepair, but we valued the quietness and the privacy more, so accepted that not all could be perfect for the price paid. The breakfast staff were actually very unpleasant, unfriendly and rude and harms the business. But, at just 15TL per person the food was good. The hotel is just 500m from the city centre, but in the evening would recommend a taxi as the walk is through an industrial quiet dark area.
Stayed 2 nights in Mar 2021
Response from hergün on Apr 5, 2021
Thanks for review Ingrid, We will act about breakfast staff.Hope to see you again.

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
The Ahsen hotel is a fantastic place to stay. The owner and staff are warm and friendly, the hotel and rooms are immaculately clean, and you are only a few minutes walk from the city centre. There are parking spaces for guests, fast internet and a lovely sitting area at the front of the hotel to catch the sun over a cup of tea. I intended to stay for a week and ended up staying for two months. I thoroughly enjoyed my time at Ahsen hotel and I hope you do too.
Stayed 14 nights in Jan 2021
Response from hergün on Feb 9, 2021
Thanks Liam, its a pleasure to host a gentleman like you.

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from hergün on Jan 18, 2021
tahnks Mr Igor, hope to see yoy again

10/10 Excellent

tonia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Response from hergün on Nov 19, 2020
Thanks for nice review Tonia ,hope to see you again

6/10 Okay

Tonia

Liked: Cleanliness
Basic good value for money.
Booked a non smoking single ground floor. No singles on ground so not a problem. Asked if i was willing to use bathroom across hallway, said i preferred to have my shower in my room. Was charged £3 a night more for this. My room was a smoking room and stunk of cigarettes. Breakfast was pleasent and staff helpful. Wouldnt recommend but fir the price giod value.
Stayed 2 nights in Nov 2020
Response from hergün on Nov 19, 2020
Daer Tonia sorry for the cigarette smell.We ask always the guests for smoking and give the rooms according to their choices.But some guests change mind after check in and smoke in the room.We ventilate all rooms after check out but some smell remain probably.We will take care about your thoughts.Hope to see you again

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice management, good room, location in quite area, not far from beach and shopping area.
Stayed 1 night in Oct 2020
Response from HERGÜN on Oct 20, 2020
Thank you, hope to see you again

10/10 Excellent

Bash, New york

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
welcoming staff clean welcoming staff clean welcoming staff clean
Stayed 1 night in Oct 2020
Response from HERGÜN on Oct 17, 2020
Thank you, hope to see you again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from hergün on Oct 3, 2020
bizimle konakladığınız için teşekkür ederiz, yine bekleriz

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020
Response from hergün on Sep 9, 2020
thanks Richard ,hope to see you soon.

8/10 Good

PHILLIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Hergün on Jan 4, 2020
thanks Mr Phillip , hope to see you and Mrs Christine again.

6/10 Okay

Yasin

Stayed 7 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from hergün on Dec 20, 2019
thanks,hope to see you again

10/10 Excellent

Monir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIGHLY RECOMMEND
What a Great man is The owner Mr. Hergün . We stayed 4 nights in Antalya and it was like a dream come true . Mr.Hergun is very kind and helpful in every aspect. Trust me you will feel like in your own house if you stay here In Ahsen Hotel ,Kitchen is 24/7 accessible,Rooms are very clean,Bathrooms are big and clean,Air Con is outstanding . lunch & dinners are very cheap Mr.Hergun him self can order for you from nearest restaurants delivery arrives in 10 minutes,I will definitely come again. I will highly recommend this to anyone coming to Antalya.
Stayed 4 nights in Oct 2019
Response from hergün on Nov 21, 2019
Mr Monir thank you very much for your nice review,hope to see you again .

10/10 Excellent

Alex, Long Island, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exactly what I needed. It was simple, yet extremely clean and the bathroom was great. The room had a powerful AC and the staff were extremely helpful with my last minute changes. I can’t say too much about the area as I only stayed for a night, but I will say that the hotel was about a 12 minute walk from the tram, which can get you to both the bus station and the airport. I would definitely stay here again.
Stayed 1 night in Oct 2019
Response from hergün on Oct 21, 2019
thanks Alex ,hope to see you again

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
I want to say the all property is modest. However is very neat and aesthetic whatsoever the two girls, who do breakfast are absolutely outstanding and breakfast is super experience in the morning.
Stayed 4 nights in Oct 2019
Response from hergün on Oct 15, 2019
thanks for nice review ,hope to see you again