Executive Room | Hypo-allergenic bedding, memory foam beds, minibar, in-room safe
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Reviews of Hebe Hotel

4 out of 5
Hebe Hotel
5 Av. d'Aléry, 5, Annecy, Auvergne-Rhone-Alpes

Reviews

9.6

Exceptional

Rating 10 - Excellent. 69 out of 85 reviews" "
Rating 8 - Good. 14 out of 85 reviews" "
Rating 6 - Okay. 1 out of 85 reviews" "
Rating 4 - Poor. 1 out of 85 reviews" "
Rating 2 - Terrible. 0 out of 85 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and amazing service! I really enjoyed my stay. The two things I'll say for improvement: One, they need chairs with BACKS, not just stools. Two, in my room, there was a white box on the wall (maybe 20 x 30 cm big) that was actually letting in cold air from outside. The concierge and I had no idea what it was or how to stop it so we just stuffed it with a towel. It was 0° outside so it was a problem.
Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful clean comfortable room and a great breakfast
Stayed 2 nights in Nov 2023

10/10 Excellent

Hyemin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marvelous
Stayed 2 nights in Oct 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly service, flexible with checkout, nice, clean and well located
Stayed 2 nights in Sep 2023

10/10 Excellent

Karl

Stayed 8 nights in Sep 2023

10/10 Excellent

Luke

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, location and service! I highly recommend!

10/10 Excellent

Pierre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and makes you feel at home. Everyone working at this hotel was very friendly, smiling and helpful. Hugo (Front Desk) was amazing. The Hotel does a great job selecting personnel and must provide training or coaching on the importance of great customer service. We enjoyed the hotel HEBE and recommend this hotel to anyone staying in Annecy.
Stayed 3 nights in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location spot on everything about the hotel was great for a stop over not many hotel give you free coffee and desert in the reception generally i thought it was great
Stayed 1 night in Jul 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and staff!
Stayed 1 night in Jul 2023

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern room with very friendly and helpful staff. Very convenient to train station; however, just a short walk to the city center and lake.
Stayed 4 nights in Jun 2023

10/10 Excellent

Chloé

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff :)
Stayed 2 nights in Apr 2023

10/10 Excellent

Peggy Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annecy Gem
Welcoming and helpful staff, comfortable beds with luxurious linens, great shower, excellent location
Stayed 3 nights in Apr 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing holiday
Friendly staff. Excellent service Good location
Stayed 4 nights in Apr 2023

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room with comfortable bed. Very nice bath and shower. Small but very nice. Ania was very helpful and made a last-minute reservation for us at a great restaurant. Location is excellent for downtown shopping.
Stayed 1 night in Mar 2023

4/10 Poor

Bruce

Disliked: Staff & service, amenities
Overall disappointing for a hotel that advertises itself as 4 star. The service, amenities, rooms do not meet 4-star criteria.

8/10 Good

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Killian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, good design. Breakfast is served at the table

10/10 Excellent

Tania

Traveled with partner
Liked: Staff & service
Definitely the Staff is what makes the hotel exceptional. They were very helpful and informative. The room was very nice - Quiet, clean and well maintained. Situated within 5 minutes walking from old town Annecy. The Poste parking is close, convenient, and clean.

10/10 Excellent

Natalee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Harish

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean and well appointed . The owners run the place very professionally and were very accommodating in helping us plan our trips and tickets for transportation . Would definitely recommend to our friends and family if they ever happen to visit annecy .
Stayed 5 nights in Oct 2022

6/10 Okay

Cesar

Stayed 1 night in Sep 2022

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s rare to find a family run luxury hotel but that is what the Hébé is. At one point, Dad was in the kitchen cooking breakfast, Mom was manning the front desk, Sis was waiting tables and Brother was behind the bar—all done with a smile and a “yes” to every question. “Can you print this up for us?” Yes. “Can you look after our friend’s luggage?” Yes. “May we have more coffee pods?” Yes. “Can we park our bikes here?” Yes. “Can you come up and show us how to stream into the tv?” Yes. Our room was small but comfortable, well designed and appointed as was our little terrace—just big enough for a small table and two chairs. Richard and I would heartily recommend staying at the Hébé where they make you feel like part of the family, not just a guest passing through.
Stayed 4 nights in Sep 2022

10/10 Excellent

Leon

Stayed 3 nights in Sep 2022

8/10 Good

Rateeba

Liked: Staff & service, property conditions & facilities
The room is too small and they didn’t are Set put Enough sope and Cleaning things when they clean the room
Stayed 4 nights in Aug 2022

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service were fantastic including location to the city center and lake.
Stayed 1 night in Aug 2022

10/10 Excellent

John Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wry comfortable and quiet hotel, perfect location. Staff very friendly and helpful. Nice they have their own bikes to rent … riding around the lake is wonderful.
Stayed 4 nights in Jun 2022

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un personnel charmant pendant tout le séjour. Notre chambre etait un peu petite mais nous avons apprécié le balcon. En revanche la séparation salle de bains/wc (porte en verre coulissante) est sympa côté design mais... ne laisse pas de place à l'intimité...
Stayed 2 nights in May 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Arrived before the normal check in time but were checked in without question. Very friendly and helpful staff. Well located for all restaurants in Annecy. Would stay again if I return to the town.
Stayed 2 nights in Apr 2022

10/10 Excellent

R

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They really know what they're doing!
Lovely hotel - highly recommended. Charming service.
Stayed 1 night in Mar 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Chenbo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very new, stylish. good wifi. staffs are very friendly the room size is bit too small
Stayed 1 night in Mar 2022
Response from Simeone on Mar 10, 2022
Cher monsieur, Merci pour votre fidélité et votre retour. Nous sommes ravis que la décoration soit à votre gout ainsi que le professionnalisme de nos équipes. Bien à vous,

10/10 Excellent

Ben

Stayed 1 night in Dec 2021

8/10 Good

Wilhelmus

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Newly renovated hotel
The hotel itself is newly renovated and the hoteliers are very experienced and welcoming. The location near Annecy station is very convenient and is within walking distance from both the old and new town centres. However, some choices negatively impacted our comfort. The toilet was mounted quite high and had no heating, which made it very cold and uncomfortable to use. The bedding felt synthetic and cheap, which left us sweaty and cold at the same time as the material did not breathe. We enjoyed our stay but at this price level we expected nicer bedding materials.
Stayed 2 nights in Dec 2021
Response from Simeone on Dec 8, 2021
Dear Wilhelmus, First of all, we are very glad that you enjoyed your stay with us and we appreciate your feedback. We are deeply sorry that our beds are not getting as much satisfaction as you wished. Our beds and sheets, which are made in "satin de coton", are 100% french made. For more comfort for our guests, all rooms are equipped with memory foam mattress. Sincerely yours, Hébé Hotel

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Dec 2021

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and modern
Super clean really new and modern. Rooms small but great for a night or two.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top class
very clean, very comfortable, super nice and helpful people, perfectly located. top class, will never go elsewhere in the future
Stayed 1 night in Nov 2021

10/10 Excellent

Guy, new york

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Gavin

Stayed 2 nights in Aug 2021

10/10 Excellent

Belal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2021

8/10 Good

norihiko

Liked: Cleanliness, staff & service, property conditions & facilities
部屋は広く無いですが、新しくて綺麗なホテルです。
Stayed 1 night in Apr 2024

10/10 Excellent

Patrice

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent établissement
Stayed 1 night in Mar 2024

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nytt och tyst
Bara två år gammal, känns som nu. ligger 5 min från tågstationen i mycket lugn och tyst område, fortfarande 15 min gång till stads kärnan och sjön.Mycket trevlig personal
Stayed 1 night in Dec 2023

8/10 Good

LAZARUS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le plus de l'hôtel : louer des vélos sans hésiter. Vous pourrez les utiliser à l'heure qui vous convient le matin, faire le tour du lac, profiter d'une pause déjeuner ou soleil et les rendre très tard le soir après une dernière balade dans les hauteur d'Annecy
Stayed 2 nights in Aug 2023

10/10 Excellent

Tian-Sin

Stayed 2 nights in Jul 2023

10/10 Excellent

LUIZ R B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toppenvistelse!
Fräscht hotell, bra läge och nära till det mesta, trevlig och hjälpsam personal. Vi valde rum med balkong. Annecy är en mysig stad med god mat, bra marknader och ett otroligt fint läge.
Stayed 5 nights in May 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel comme neuf et tres moderne, personnel tres agréable, situation idéale avec la gare, le centre ville et le lac accessible a pied.
Stayed 3 nights in May 2023

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Baptiste

Stayed 1 night in Jan 2023