Breakfast, dinner served; French cuisine, pool views
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Reviews of Novotel Amboise

4 out of 5
Novotel Amboise
17 Rue Des Sablonnieres, Amboise, Indre-et-Loire

Reviews

8.4

Very Good

Rating 10 - Excellent. 193 out of 505 reviews" "
Rating 8 - Good. 218 out of 505 reviews" "
Rating 6 - Okay. 65 out of 505 reviews" "
Rating 4 - Poor. 22 out of 505 reviews" "
Rating 2 - Terrible. 7 out of 505 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

ellen

Liked: Cleanliness, staff & service, property conditions & facilities
No surprises. Just an okay hotel.
Stayed 2 nights in Aug 2023

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Very helpful and accommodating.
Stayed 2 nights in Aug 2023

6/10 Okay

Vinod

Disliked: Staff & service
Buses of tourists
Stayed 2 nights in Aug 2023

10/10 Excellent

Fani

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property in the outskirts of Amboise. You´ll need a car or taxi to get to the center, but we had a car, so it was very convenient, just 10´ away from city center. Nice, clean, big rooms, nice reception staff ready to help.
Stayed 1 night in May 2023

10/10 Excellent

CRISTINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay during our visit to the Loire valley. Very clean, the staff was super attentive and accommodating, the buffet breakfast was excellent, very satisfied!
Stayed 1 night in Apr 2023

6/10 Okay

Herve

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The Novotel is good. Very helpful staffs.

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many good points but they were subsumed by my wife having the worst steak that she ever has had in her life.Virtually inedible and tough whereas my pork filet was really good.
Stayed 2 nights in Sep 2022
Response from Novotel Amboise on Dec 17, 2022
Hello from Novotel Amboise, Thank you for taking your time to leave us a review.Please accept our sincere appologies about the meal of your wife, we have taken note and will do our best to not let that type of incident happen again. We are looking forward to welcome you during your next trip in the Loire Valley, Sincerely yours, Novotel Amboise

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop along the way
We stayed one night as part of a longer road trip. It was quite convenient for our needs, and the staff was friendly. The room was comfortable and clean. The breakfast buffet was okay but a little picked over by the time we ate at 7:30 am as there was a tour group or two staying at the hotel as well.
Stayed 1 night in Jul 2022
Response from Novotel Amboise on Dec 17, 2022
Hello from Novotel Amboise, Thank you very much for your valuable feedback. We are happy to read that you had a pleasant stay in our hotel. Our hotel is indeed very animated during summer season. We are looking forward to welcome you during your next trip in the Loire Valley, Sincerely yours, Novotel Amboise

4/10 Poor

Stephanie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very disappointing stay
On arrival after 7 hours in the car, hugely disappointed to be told by reception (very cheerily) that the restaurant was fully booked and there was no room service. No food anywhere, even at the bar. Luckily I had a bag of crisps in the car which I managed to turn into dinner. Reception could have mentioned eg ubereats or some other options (and I should have asked). Staff at the bar were responsive despite being very overworked. Huge gash in the desk in the room, wasn’t expecting that! Room was ok although the a/c hardly functioned. They say they have a/c but I wouldn’t agree. Swimming pool nice but crowded and small. If I had realised how isolated this hotel is, I would have gone elsewhere.
Stayed 1 night in Aug 2022

6/10 Okay

heather

Disliked: Staff & service
Giving Novotels a Miss From Now On
For the last 2 nights I was at Novotel Amboise - and regretted choosing it. The restaurant was closed, my room faced directly onto the pool and the outdoor dining area, so no sleep before midnight. The bed was comfortable but that was about it. I had booked into the Orleans Novotel but they messaged me that they were under renovation - so the carpark, the bar, the swimming pool, the restaurant were all closed. Not sure what was left open, so moved to the other Novotel in Orleans South, miles from anywhere. A mistake - the rooms are small and dark, the place is full of noisy families - right now 4 children are using the corridor outside my room as a racetrack while the parents look on benignly and wont do anything about it. The restaurant was full of squalling children. I have cut my stay and am moving somewhere else. Avoid at all costs.
Stayed 2 nights in Jun 2022

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful in arranging local Covid appointments.
Stayed 7 nights in Jan 2022

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s an ok hotel. I’m sure there are better.
Nice hotel. Typical room lay out for Novotel. Restaurant was poor with a very limited menu that did not change daily. Tv should include international channels and the smart tv should connect really. Hotel is overpriced for what it is.
Stayed 2 nights in Dec 2021

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, room comfort
Comfortable hotel
Comfortable hotel handy to sights Easy parking by hotel Lovely breakfast Having a swimming pool bonus Wounderful veiw of Ambrose castle Would return
Stayed 5 nights in Aug 2021

8/10 Good

Noam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, convenient and quiet location
Located close to tourist attractions make this hotel the perfect choice .
Stayed 1 night in Aug 2021

10/10 Excellent

Ann

Stayed 3 nights in Jul 2021

8/10 Good

Gideon, Harpenden

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a lovely pool (which was why we chose this place due to the hot weather) and some basic facilities for the kids (crazy golf and a couple of run down tennis courts). Only drawback is we also chose this place as it has aircon but it didn’t really work. Rooms were still around 24 degrees with aircon on!
Stayed 3 nights in Aug 2020

10/10 Excellent

hailey

Stayed 1 night in Nov 2019

10/10 Excellent

JD, Colorado

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean compared to some of the places we stayed on our trip. Unlike the B&B's, everyone in our family got an actual bed instead of some pull out mattress pad and we were able to relax instead of trying to uphold some expectations of a host.
Stayed 1 night in Nov 2019

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 'stop-off' point in a nice town with plenty of restaurants etc.
Stayed 1 night in Aug 2019

8/10 Good

Susan J., Bay Village, OH

Liked: Cleanliness
Great for an overnight stay
This property exceeded our expectations for a moderately priced hotel. Lovely pool, was a welcome respite from the hot day of touring.
Stayed 1 night in Jul 2019

6/10 Okay

Sheenagh, dublin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Really small and cramped famy room
We had requested a family room and it was really cramped and we were on top of each other. The air conditioning was really poor. The young guy who was working the bar had very poor customer service skills. Lunch however was good.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable and clean; a little far to walk to the center of the town but the staff was helpful enough to get a taxi. If you're driving around France, the parking in the hotel is very easy.
Stayed 2 nights in Jun 2019

10/10 Excellent

Kanyarat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Nice and comfortable room with reasonable price but a little far from the city
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with group, Traveled with partner
Disliked: Cleanliness
I found a woman hair while having my breakfast, the shower took 10 mns before having tepid water and the flow of it was really not strong
Stayed 1 night in Apr 2019

10/10 Excellent

LukeOD, Brisbane, Australia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late, and although they probably wanted to go home, they served us a world-class meal in the restaurant and never made us feel that we were putting them out. Thank you!
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When out exploring the Loire Valley chateaux his is an excellent hotel to stay in. Plenty of parking and the facilities were excellent. Located outside the busy town, but an easy 1km walk into the main sites.
Stayed 2 nights in Dec 2018

10/10 Excellent

hailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to see Loire as a family
Staff was amazing! We had a great stay and will definitely be returning in the spring. Just as described hotel and beautiful view of Amboise.
Stayed 2 nights in Oct 2018

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Experience !
Very warm welcome by a very kind staff. The hotel is very clean , the beds are so comfortable , nice size rooms . Lovely dining room and food was very good. Easy parking .Everything was perfect Very Happy we chose the Novotel Hotel of Amboise
Stayed 2 nights in Oct 2018

8/10 Good

Maria

Nice, clean hotel a bit out of the town. Friendly staff. Great if you're on the loire de velo
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

So-so
The hotel wasn’t bad. It wasn’t great. It just was a night’s sleep. There is NO laundry facility at the hotel, despite what is advertised on hotels. Com. Check the weather before you get excited about the pool. The sun was shining in early August but the water was freezing. I don’t think there is a heater, But, the pool does have a nice view into the countryside’ The staff we encountered was slightly less than happy to assist.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Touring France
Excellent base for exploring Loire . Lots to see and do . Family friendly .
Stayed 2 nights in Aug 2018

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
Good location easy access to town close to main roads. Great for stop on route.
Stayed 1 night in Aug 2018

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely overnight stay
Family of 4 staying for one night. The location is a little out of town but every thing else was faultless. Novotel have got it all right at this one. One small drawback was that it was so popular and busy that they had a delay to get more coffee cups out at breakfast.
Stayed 1 night in Aug 2018

8/10 Good

Hannah

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice hotel, ideal for a stop over only.
Good hotel, ideal for a stop over. Reception staff were poor when trying to check out. 100% NOT within walking distance of Amboise and the Chateau but lots of free parking in town so wasn’t a problem.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 2 nights in Jun 2018

8/10 Good

howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Excellent location, good value for money
Stayed 1 night in Jun 2018

8/10 Good

Deborah, Milford, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Nice breakfast and great view. Wish we had come when the pool was open. Kind of far from town center if someone doesn’t have a car, but if you visit the Loire Valley, having a car is a must anyway.
Stayed 1 night in Apr 2018

6/10 Okay

Violet, Manchester

Liked: Cleanliness, room comfort
Disliked: Staff & service
Amenable hotel, average location to Amboise.
The hotel was pleasant enough, and the room was clean and a decent size. The view was disappointing, of the carpark, however the rear of the hotel had lovely views of the countryside, castles and hot air balloons. The reception staff were polite and helpful, however the barman was appalling! We went to the bar to order 2 bottles of beer. He was busy with another order, which was fine. However he did not acknowledge us for 5 minutes, when he finally did he spoke in very fast french so I have no idea what he said. Then we waited about 15 more minutes for him to finish the drinks order he was on and he asked us what we would like to drink. I ordered our drinks but then had to show him what I wanted on the menu as he seemed very unknowledgeable about the drinks the hotel was selling. Then he got one bottle out, then disappeared into the kitchen and got a bunch of mint out and starting cutting some lemons and limes (not for our drinks). Then he seemed to remember we were there and gave us one unopened beer and one glass, then asked us if we were drinking on the terrace or in the bar. We decided on the terrace, selecting the only table that wasn't piled high in empty dirty glasses. He then took another 10 minutes to bring out the beers. My partner then had to return my glass which was filthy. There was a lot of children running around so maybe this hotel is more suitable for families. The shower was a bit naff, but I was impressed with the complimentary bathroom toiletry set.
Stayed 1 night in Aug 2017

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice modern hotel, with a nice pool and lots of parking. A good place for families. Efficient & helpful staff.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel with wonderful amenities
We booked two rooms thru Travelocity. When we arrived, the hotel only had one reserved despite what Travelocity showed. They were "booked" yet somehow came up with another room for us which was great. Hotel had wonderful amenities: mini golf, pool, pool table that were great for our kids. View from dining room was spectacular.
Stayed 3 nights in Jun 2017

8/10 Good

Gady, Israel

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel in a nice location
very small room for a family of 4. apart from that we love the place. good breakfast!

6/10 Okay

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was too far from town

8/10 Good

muffin, s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated.
Nice airy space with good view of town and nice pool.

10/10 Excellent

slygoug, Montreal, Qc Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but a bite expensive
We loved the place, the decor but find that breakfast could be included for the price