Room, 2 Queen Beds, Non Smoking | View from room
Check availability

Reviews of Baymont by Wyndham Albany

2.5 out of 5
Baymont by Wyndham Albany
820 Shamrock Ln, Albany, MN

Reviews

8.2

Very Good

Rating 10 - Excellent. 189 out of 426 reviews" "
Rating 8 - Good. 145 out of 426 reviews" "
Rating 6 - Okay. 50 out of 426 reviews" "
Rating 4 - Poor. 25 out of 426 reviews" "
Rating 2 - Terrible. 17 out of 426 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Pat

Traveled with group
No pool or Hot tub put a damper on the evening plus no reduced rates for the inconvenience.
Stayed 1 night in May 2024

6/10 Okay

George

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is badly understaffed, pool was closed and breakfast was pathetic. Rooms were comfortable and clean.
Stayed 1 night in May 2024

10/10 Excellent

Arlene

Traveled with partner
Liked: Amenities, property conditions & facilities
It was/very good!
Stayed 2 nights in May 2024

8/10 Good

Johna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that there is no shelving in the shower. There is no place to put soap, shampoo or razor except on the floor.
Stayed 1 night in May 2024

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff was amazing on the evening of April 20th. I wish I had gotten her name! The hotel was immaculate and so quiet!
Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel was clean and updated!
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael, Rice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the cleanliness of pool area.
Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast options- was extremely bland/basic
Stayed 1 night in Apr 2024
Response from Paul on Apr 13, 2024
Dear Guest, Thank you so much for your positive review! We're delighted to hear that you appreciated our efforts. Our team strives to ensure a comfortable stay for all guests. Your kind words are truly appreciated, and we look forward to welcoming you back soon!

6/10 Okay

Anders

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very friendly and the place seemed clean. The pool was nice warm. For those reasons, we would stay again. Some minor areas of disrepair were interesting to observe. AC unit in the pool area was leaking, with a full bucket of water underneath. The faucets (sink and shower) and toilet flush was exceedingly loud. Do Not use at night if you need your kiddos to stay asleep. Might be wonderful water pressure, but was oddly loud. Could not get a laptop to connect to their Wi-Fi, but that is probably on account of me not being a tech expert. Once we repaired the pancake machine, it was like magical breakfast heaven.
Stayed 2 nights in Apr 2024
Response from Paul on Apr 13, 2024
Dear Guest, Thank you so much for your positive review! We're delighted to hear that you appreciated our efforts. Our team strives to ensure a comfortable stay for all guests. Your kind words are truly appreciated, and we look forward to welcoming you back soon!

10/10 Excellent

dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2024
Response from Paul on Apr 13, 2024
Dear Guest, Thank you so much for your positive review! We're delighted to hear that you appreciated our efforts. Our team strives to ensure a comfortable stay for all guests. Your kind words are truly appreciated, and we look forward to welcoming you back soon!

8/10 Good

Kesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Paul on Apr 13, 2024
Dear Guest, Thank you so much for your positive review! We're delighted to hear that you appreciated our efforts. Our team strives to ensure a comfortable stay for all guests. Your kind words are truly appreciated, and we look forward to welcoming you back soon!

10/10 Excellent

Therese

Stayed 1 night in Mar 2024

2/10 Terrible

Chelsy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service
Bathroom had hair all over, toilet had poop streaks in it, microwave was full of food, beds suck. Staff hardly spoke English, not friendly, and the FREE WIFI advertised was not a thing. It was not working. And there was no pool towels.
Stayed 1 night in Mar 2024
Response from Paul on Apr 13, 2024
Dear Guest,Thank you for bringing this to our attention, and we sincerely apologize for the inconveniences you experienced during your stay. Your feedback is invaluable, and we are committed to making the necessary improvements. We hope you give us another chance to provide you with a much-improved stay in the future!

8/10 Good

Jamien

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Got a jetted tub suite it was ok for the most part could just use a little updating….needed to do laundry and that was out of order that night and so was the WiFi…no big deal so we made the best of it😊8/10 would def stay again if I was in the area…
Stayed 1 night in Mar 2024
Response from Paul on Apr 13, 2024
Dear Guest,Thank you for bringing this to our attention, and we sincerely apologize for the inconveniences you experienced during your stay. Your feedback is invaluable, and we are committed to making the necessary improvements. We hope you give us another chance to provide you with a much-improved stay in the future!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet space in small town America. Staff is professional, friendly, and helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean facilities. Convenient access from I94. Soft water!
Stayed 2 nights in Feb 2024

8/10 Good

Dean

Stayed 1 night in Jan 2024

8/10 Good

Carrie

Stayed 2 nights in Jan 2024
Response from Paul on Jan 22, 2024
Thank you.

2/10 Terrible

Terry

Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albany Baymont
What a wonderful motel to find! It was very comfortable and clean, the bathroom was freshly updated, the breakfast was fresh. I am so glad we stayed here and will do it again when visiting family.
Stayed 3 nights in Jan 2024
Response from Paul on Jan 22, 2024
Thank you.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2023
Response from Paul on Dec 31, 2023
Thank you Sir

8/10 Good

Lois

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Paul on Dec 31, 2023
Thank you Sir

10/10 Excellent

Justin

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pet friendly
Stayed 1 night in Dec 2023
Response from Paul on Dec 31, 2023
Thank you for your review.

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay - Great Staff!
Was in middle of renovations. We were told pool was closed by family already there. When we arrived for check-in pool was open! Made kids happy. Mini fridge in room did not work, front desk staff was Very helpful in getting a replacement. Overall good stay
Stayed 1 night in Dec 2023
Response from Paul on Dec 31, 2023
Thank you.

10/10 Excellent

Chris

Stayed 1 night in Nov 2023
Response from Paul on Dec 31, 2023
Thank you Sir

8/10 Good

Dane

Traveled with family
Liked: Staff & service, room comfort
Just OK for the price.
Comfortable room. A bit run down with loose tile and wallpaper plus an insect in bathroom. Breakfast was ok with modest choices.
Stayed 1 night in Nov 2023
Response from Paul on Dec 31, 2023
Hiwe have renovated bathroom just recent. When you will come, I am sure you will like it.

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
close to where we were visiting but no extra blankets at hotel and vending machine was ot well stocked. Also coffee
Stayed 1 night in Nov 2023
Response from Paul on Dec 31, 2023
we will take care of it. thank you for the review.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night get away
Was a little concerned as there was roofing construction going on when I arrived, but my room wasn't near, and I was not bothered by the noise at all. Nice room, comfortable bed (pillows could be larger) and the jacuzzi was wonderful.
Stayed 1 night in Nov 2023
Response from Paul on Dec 31, 2023
Hi SirThe construction has been done now and thank you for giving good reviews.

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great state. Super staff and cleanly. And a good breakfast.
Stayed 1 night in Nov 2023
Response from Paul on Dec 31, 2023
Thank you for the excellent review.

6/10 Okay

Kyndra

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
The pool area had worms around it and in the hot tub. The timer on the hot tub was broken. When we asked for extra pillows and blankets we were told we couldnt have any. Only 3 towels and one washcloth was given in the room for 5 people and we asked for more and given just 2 towels but no more washcloths. Beds were comfortable though.
Stayed 1 night in Oct 2023
Response from Paul on Dec 31, 2023
I am very apologized for your inconvenience and it will not be happen again .Thank you.

8/10 Good

Sheri

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The temperature of the pool was wonderful! I really enjoyed the hot tub also. I worked in the hotel industry for a few years, we let guests stay later than check out time if requested with no additional charge. I asked the front desk person if I could check out one hour past their check out time, I was told I would be charged extra. I was not expecting that response.
Stayed 1 night in Oct 2023

6/10 Okay

Dennis

Traveled with group
Liked: Cleanliness, property conditions & facilities
Its ok
Check in was confusing,clerk had to keep running credit card,he was zero help with food options when questioned.Checkout was a breeze
Stayed 1 night in Oct 2023

4/10 Poor

Jeff

Traveled with family
Disliked: Room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

William, Colleyville

Price increase of100 per night for staying extra night. 250 a night totally out of sinc with area!
Stayed 1 night in Sep 2023

10/10 Excellent

Roger

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

joan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything about it
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

The hotel is older and not kept up. The room was clean but the floor needed to have a thorough cleaning. The parking lot had a lot of lights out.
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Stayed 1 night in Sep 2023

10/10 Excellent

Julia

Stayed 1 night in Sep 2023

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Very little information given at check in.
Stayed 1 night in Sep 2023

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

todd

Traveled with partner
Liked: Cleanliness, staff & service
Bye
Stayed 2 nights in Sep 2023

4/10 Poor

Paul

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not so great….
Service was mediocre at best. Seemed friendly at checkin but very short afterwards. The room was as pictured minus the scuff marks on the walls. Curtains not hanging right. Ac units being questionable operating order. The room was not cleaned other then fresh linens. Hair in the bathroom, microwave and fridge not wiped out. Floor with food on it and some random kids toy by the bed. Seemed disconnected and uncomfortable to stay more then 2 nights at best.
Stayed 2 nights in Aug 2023

10/10 Excellent

Virgil

Stayed 1 night in Aug 2023

8/10 Good

Ryan

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2023