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Embassy Suites Anchorage

3.5 star property
Hotel with free breakfast, near University of Alaska - Anchorage

Choose dates to view prices

Embassy Suites Anchorage offers authentic Alaskan hospitality in Midtown. Guests love the helpful staff and rave about the breakfast buffet. The lobby fireplace provides a cozy spot to unwind, and amenities like dry cleaning and laundry services ensure comfort.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Gym
  • Pool
  • Parking available

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Suite, Multiple Beds, 2 Bathrooms

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, 2 Bathrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 725 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

49-inch LED TV with digital channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

49-inch LED TV with digital channels, TV

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

49-inch LED TV with digital channels, TV

Suite, 1 King Bed, Accessible (Hearing)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Mountain View

49-inch LED TV with digital channels, TV

King, Premium Suite, 1 King Bed, Mountain View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Mountain View

49-inch LED TV with digital channels, TV

Premium Suite, 2 Queen Beds, Mountain View

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Hot Tub)

Suite, 1 King Bed (Hot Tub) | Living area | 49-inch LED TV with digital channels, TV

Suite, 1 King Bed (Hot Tub)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, 2 Bathrooms

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, 2 Bathrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 500 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Living area | 49-inch LED TV with digital channels, TV

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

7.4 out of 10
Good
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, Multiple Beds, Accessible (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 500 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

49-inch LED TV with digital channels, TV

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

49-inch LED TV with digital channels, TV

Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Mountain View

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Mountain View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

49-inch LED TV with digital channels, TV

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(24 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

49-inch LED TV with digital channels, TV

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(16 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 495 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Two-Room Suite With 2 Queen Beds-Mountain View-Non Smoking

Interior

Premium Two-Room Suite With 2 Queen Beds-Mountain View-Non Smoking

  • Sleeps 6

View all photos for Premium King Suite with Mountain View

1 bedroom, premium bedding, in-room safe, individually decorated

Premium King Suite with Mountain View

  • Sleeps 4

One Bedroom Two Queen Suite

  • Sleeps 6

Mobility Accessible Two King Suite with Roll in Shower

  • Sleeps 6

Mobility Accessible King Suite with Tub

  • Sleeps 4

View all photos for Hearing Accessible One Bedroom King Suite

1 bedroom, premium bedding, in-room safe, individually decorated

Hearing Accessible One Bedroom King Suite

  • Sleeps 4

Hearing Accessible Two Queen Suite

  • Sleeps 6

Mobility/Hearing Accessible Premium King Suite with Tub

  • Sleeps 4

2 Room Special Suite-1 King Bed-Nonsmoking

  • Sleeps 4

King Suite With Roll-in Shower-Mobility/Hearing Accessible-Non-Smoking

  • Sleeps 4

1 King Suite-Mobility/Hearing Accessible With Roll-in Shower

  • Sleeps 4

1 Bedroom Suite-1 King Bed-Mtnview-Nonsmoking

  • Sleeps 4

One-Bedroom Suite With Two Queen Beds, Mountain View-Non Smoking

  • Sleeps 6

Two-Room King Suite-Non-Smoking

  • Sleeps 4

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8.2 out of 10, Very Good, 937 reviews
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About the neighborhood

Map
600 East Benson Blvd, Anchorage, AK, 99503

What's nearby

  • University of Alaska - Anchorage - 3 min drive - 1.5 miles
  • Anchorage Museum - 5 min drive - 1.8 miles
  • Alaska Regional Hospital - 5 min drive - 2.1 miles
  • Dena'ina Civic and Convention Center - 5 min drive - 1.8 miles
  • Providence Alaska Medical Center - 5 min drive - 2.1 miles

Getting around

  • Anchorage Alaska Railroad Depot - 5 min drive
  • Ted Stevens Anchorage Intl. Airport (ANC) - 13 min drive

Restaurants

  • ‪Moose's Tooth Pub & Pizzeria - ‬6 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Village Inn - ‬8 min walk
  • ‪Serrano's Mexican Grill - ‬9 min walk

About this property

Embassy Suites Anchorage

Hotel near University of Alaska - Anchorage
At Embassy Suites Anchorage, you can look forward to a free breakfast buffet, a free daily manager's reception, and a library. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and a ballroom
  • A vending machine, a reception hall, and an elevator
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 169 individually furnished rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 49-inch LED TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Similar properties

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Hyatt Place Anchorage Midtown

  • Pool
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  • Free airport shuttle
  • Pet friendly
8.8 out of 10, Excellent, 1,001 reviews
$169 nightly
The price is $189
Nov 23 - Nov 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • Library
  • Ski storage
  • Snow sports gear
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3,400 square feet of conference space
  • 4 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Anchorage Embassy Suites
Embassy Suites Anchorage
Embassy Suites Hotel Anchorage
Embassy Suites Anchorage Hotel Anchorage
Embassy Suites Anchorage Hotel
Embassy Suites Anchorage Hotel
Embassy Suites Anchorage Anchorage
Embassy Suites Anchorage Hotel Anchorage

Frequently asked questions

Does Embassy Suites Anchorage have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at Embassy Suites Anchorage?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites Anchorage on Nov 29, 2025 start from $187.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites Anchorage pet-friendly?

Yes, Embassy Suites Anchorage allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites Anchorage?

Self parking is free at this property.

What time is check-in at Embassy Suites Anchorage?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Embassy Suites Anchorage?

Check-out is at noon.

Where is Embassy Suites Anchorage located?

Located in Midtown Anchorage, this hotel is within a 15-minute walk of Chester Creek Greenbelt Park, Cinemark Century Anchorage 16, and Z.J. Loussac Library - Main Branch. Wells Fargo Alaska Heritage Library and Museum and Sullivan Arena are also within 1 mi (2 km).

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Embassy Suites Anchorage Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1003 reviews
Rating 8 - Good. 201 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Was very impressed with room size and comforts. Staff we dealt with were all good at their jobs. Breakfast was very good with lots of variety. Two free drinks in lounge between 5:30 and 7:30 was a nice touch
Stayed 1 night in Jun 2025

10/10 Excellent

Holley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff!! Clean rooms!

Front desk staff friendly. Chose a good room for us based off our needs. Will stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Place Rver

This hotel has become our choice place to stay in ANC. The staff (all of them) are conscientious, helpful and understanding as well. The breakfast is first rate. Great place to stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jan Fredrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, rooms well appointed and breakfast was awesome!
Stayed 2 nights in Oct 2023

10/10 Excellent

Angela

Always a nice stay.
Stayed 3 nights in Feb 2024

8/10 Good

Irving

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean facility. Employees were well mannered and very helpful
Stayed 1 night in Jan 2025

8/10 Good

Hing Kuen

Liked: Staff & service, amenities, property conditions & facilities
Staff is very helpful, Good hotel facility Near the shopping mall, restaurant…
Stayed 1 night in Feb 2024

10/10 Excellent

Aj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the amenities. Would like to see the Alaska Rate at this hotel again.
Stayed 1 night in Nov 2024

10/10 Excellent

Tyler William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2024

8/10 Good

Hillary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel centrally located in Anchorage with easy access to shopping and dining. The room was a great size and clean. We love the amazing breakfast and the staff was very kind. Only downfall was the pool Was under construction and we were not notified. It was a disappointment when we checked in.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kuuipo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Comfortable bed, clean rooms & delicious made to order breakfast; worth the price!
Stayed 2 nights in Jul 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free reception, spacious rooms, hotel quality for the price!
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t beat an Embassy Suites. Centrally located for what we did each day. Breakfast and the Happy Hour are such a great perk of staying at an Embassy Suites.
Stayed 2 nights in Jul 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. We love the breakfast and evening reception. Easy parking. Nice rooms and little gym.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Embassy suites was clean and welcoming to my family and made our stay comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Holley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and friendly!

Comfortable beds. Easy parking. Nice lounge and breakfast area.
Stayed 2 nights in Apr 2024

10/10 Excellent

PATTI

Liked: Property conditions & facilities
Wonderful
Stayed 1 night in Aug 2024

10/10 Excellent

BRANDON

Staff was beyond amazing! Helpful and very friendly.
Stayed 4 nights in Dec 2023

8/10 Good

Rick

Bed was very hard. Shower was very good
Stayed 2 nights in Aug 2024

10/10 Excellent

Leona K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the area of its location, I like the amenities that the Embassy offers.

10/10 Excellent

Rhianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Embassy Suites twice now over the past three years when I come down to Anchorage to shop. The staff have always been very friendly and very helpful, the rooms are very clean and spacious. The breakfast is amazing!! Always tasty and so many options over the many days we are staying there is great. This is right next to the midtown mall and REI so it’s great for shopping
Stayed 3 nights in Mar 2024

8/10 Good

Json

Great experience. Only disappointment was NOT having a pool. When I book online it doesn’t say it’s out of service. My kids live to swim. Luckily they offered their sister hotel Home 2 as a substitute. Next time I’ll just go through them and it’s cheaper. Excellent overall.
Stayed 5 nights in Jan 2025

10/10 Excellent

Frank

Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

6/10 Okay

Binglai

Liked: Cleanliness, amenities, property conditions & facilities
I understand, it is the end of summer, and rates are going to be high. However, for the price, it was not ideal ($6489.42 for 3 nights) - we had a 2 bedroom suite room -mountain view. The mountains are in the distance, way passed the subway and other fast food signs. Our room is on the corner next to the street, very close to an intersection. So, loud music from cars waiting at the lights and accelerating/peeling out cars go throughout the day past 11pm. We are right across the street from a grocery store, which is great. However, we ended up being approached by 2 homeless individuals. We did not feel like we were in danger, only because of my 250lb husband and his do not mess with my family stare. The front desk staff is not very friendly and abruptly interrupts any questions, or concerns you have with a can't do anything about it answer - we asked at 5pm, that if they were unable to clean our room, to please help with 4 large bath towels exchange only. She said FINE, 3 sets, we said, no, no need, only 4 bath towels since we have 5 people and are trying to reuse towels - she hang up on us and about 5 mins later, a nice older gentlemen came and delivered 5 sets of towels to us. The morning buffet is ok, the grill had an excellent chef (of Puerto Rican origin maybe), except when he is not doing the cooking, then, everything is either burnt or raw. Overall, I read through many hotel reviews before booking and believe most of the hotels are all in this same level.
Stayed 3 nights in Aug 2025

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 1 night in Aug 2023