10/10 Excellent
Melinda T., Idaho Falls, ID, USA
May 27, 2022
Liked: Cleanliness
GREAT location, lovely property
My husband, our adult kids, their spouses, one grandbaby, and our 17 year old daughter recently stayed here for 8 days. We had a wonderful time. Here's my feedback:
The location in Akumal is excellent. Walking distance to restaurants, beach club, convenience stores, atm, and shops. It's just a short drive down the street to the Yal-ku Lagoon. Spending the day at the lagoon is a little spendy for a group unless you bring all your own snorkel stuff. But totally worth it. That place is magic. The seaweed (sargasos, I think it's called) was there the whole time but it wasn't a big deal. The shore behind the house is rocky and has a really cool blowhole that is fun to watch. It was super windy the whole time which I didn't mind because it acts as a natural A/C for the main part of the house. The bedrooms have their own units. The beds were comfy. Eunice cleaned and made the beds every day in addition to cutting up fruit for breakfast every morning. The house manager came and greeted us the first day there and was very responsive to our needs. I guess my only less than stellar feedback would be that the pool needs better servicing. It's smaller than the pictures make it seem, which is fine. But it needs a good deep cleaning. The filter didn't seem to be working at all until we reached out to the manager and they had someone over the next morning to clean it up and get it going. It's just a bit aged. My husband cut his foot on a filter hole on the bottom of the pool that the cover had come off of. That was worrisome and painful but it turned out okay after some hobbling around for a few days. The bathrooms are classic Mexican painted tile and kept clean, but I feel they could use some updating. Some of the showers don't drain super well. Overall, we loved our stay. We were in need of some serious R&R when we arrived and this place fit the bill nicely. There are multiple hammocks, seating areas and places to just chill out. It is a long drive from Cancun, but that has it's plusses as well. If they were to update the bathrooms and better service the pool, we'd probably stay there again. As is, I have no regrets. Eunice and Hugo are wonderful caretakers. The place has a very comfy, welcoming vibe. Hope this helps everyone make an informed decision.
Melinda T.
Stayed 8 nights in May 2022