Is Negrecoste Hotel & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

Self parking is available for EUR 30 per day.

What time is check-in at Negrecoste Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Does Negrecoste Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 60 per vehicle applies.

Where is Negrecoste Hotel & Spa located?

Located in Aix-en-Provence Historic Centre, this spa hotel is steps from Cours Mirabeau, Fontaine Moussue, and Hôtel de Caumont - Centre d'Art. Place d'Albertas and Place des Quatre-Dauphins are just steps away. Aix-en-Provence Station is 9 minutes by foot.

Negrecoste Hotel & Spa Reviews, Deals & Photos 2025

10/10 Excellent

Laura

Oct 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing stay! The staff was amazing and the location was perfect. We only stayed one night and this location right on Cours Mirabeau was a great way to go! We also did a 45 minute massage in the spa which was amazing!!

Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Aug 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations

This boutique hotel’s location was great. Pediatrician friendly street. The food, drinks & service was so friendly. Our room a/c was perfect as it was 100 degrees outside. I would recommend this hotel. We had a lovely visit.

Stayed 3 nights in Jun 2025

10/10 Excellent

cmccaffrey****

Jun 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect place to stay if you want to enjoy the Provence Markets and Aix has a huge one. Great location, friendly staff. We didn't do the breakfast so i can't comment. We ate at the restaurant and it was very good. Rooms were well appointed and the hotel is well maintained. We would absolutely stay there again on our next time in Aix.

Stayed 3 nights in Jun 2025

8/10 Good

sue

Sep 17, 2025

Liked: Cleanliness, property conditions & facilities

It's a nice hotel in a good location 25 minutes taxi (cost 40 euros) from Aix TGV station, not 10 minutes as they say on the website. We booked and paid for a Prestige grade room, number 403, but were given a Charm grade room which is 100 euros cheaper. The manager argued that it was a Prestige room despite the advertising board outside the hotel stating that 403 was a Charm grade. We asked for a Prestige room on a lower floor ( lift not working/ health problems) and were moved the next day. This room was perfect.

Stayed 5 nights in Sep 2025

8/10 Good

Terrye

Sep 30, 2025

Liked: Cleanliness, property conditions & facilities

The hotel is excellently situated in the heart of Aix. We were lucky to be there when the Saturday market was on and it was easy to walk out of the hotel straight into the markets. Room was clean but feel the cushion and foot blanket on the bed need replacing they are very worn. Our view was just overlooking other building so not a great aspect but it was quiet. The lift only takes two people and is used for service too. But if was never too crowded. Bed comfortable and modern shower room. Breakfast in the morning was slow service and I had to keep asking for lemon slices with my tea (in the end I got some myself at the bar). This should be much better and more attentive. We went to a Boulangerie one morning and the croissant snd tea with lemon came almost immediately and that’s just a shop.

Stayed 3 nights in Sep 2025

10/10 Excellent

Tricia

May 30, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, friendly staff, clean and stylish rooms. We really enjoyed our stay here.

Stayed 1 night in May 2023

10/10 Excellent

demetrios

Jun 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Well situated, clean, and good staff.

Stayed 5 nights in Jun 2024

8/10 Good

sandra

Jun 22, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Great location!

Stayed 3 nights in Jun 2023

10/10 Excellent

Steve

Jul 5, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

front desk staff was great and helpful. location was center of walking area and markets.

Stayed 2 nights in Jun 2022

6/10 Okay

Nicholas

Oct 8, 2025

Liked: Cleanliness, staff & service

I have rarely been so disappointed in a hotel, considering how much I was paying. I paid less for a 5-star hotel in central Berlin than I did for this 4-star hotel, and the "chambre prestige triple" was not noticeably bigger than any standard double room. The standard breakfast was 12 euro each for tartines with butter and jam, a pastry, and a single hot drink, which we took every day of our stay under the impresssion that this was included in our room rate (as I had selected "with breakfast" when booking the room) - it was of course charged as an extra item (8 in total) on our final bill. My friends who were staying at Le Mozart, slightly further out of town, a 3-star hotel, reported getting a continental breakfast buffet which I believe was included in their room rate. The room's toilet had a flush control which leaked water slightly, and a door which appeared to have been damaged in the past. On first getting into our room we found it was uncomfortably warm (it had been sunny weather that day) despite there being an air conditioning unit. We set the control but this unit did not come on. We raised this immediately with reception, who sent a man up to investigate. He reported back to us that as far as he could see it all seemed to be working, which we accepted. After returning to our room, nothing had changed, so I climbed up on the room's only chair (I am 69) and pressed a reset button on the unit, whereupon it sprang into life! A guest shouldn't need to fix things.

Stayed 4 nights in Oct 2025

8/10 Good

Newfel

Aug 7, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel and staff. Getting in with a car is not convient.

Stayed 3 nights in Jul 2022

10/10 Excellent

timothy

Aug 8, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location . Room Was small but space utilization was so well thought out. Loved the pull down closet rack. Nice shower space . And so quiet on the backside . French Breakfast at 9 euros is good value . And staff very pleasant. We visit Aix every year and this is our new destination hotel!

Stayed 2 nights in Aug 2022

8/10 Good

Dennis

Apr 25, 2024

Liked: Cleanliness, staff & service

Staff were helpful and kind. Spa was very good for our massages. Glad we didn’t try hotel parking- too complicated. Instead we used Park Mignet, as we were in and out several times a day because we had friends out of town and did several day trips. Not your fault, but the mistral was more than we expected.

Stayed 7 nights in Apr 2024

4/10 Poor

REBECCA

Oct 16, 2022

Liked: Cleanliness, staff & service

Very noisy during the night.

Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveler

Oct 24, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel - read review regarding accessibility

Wonderful Hotel. Everything about it was top notch. The only exception is what others have said...it. is a nightmare to get to by car but I wouldn't ding the overall quality and value of this establishment. Be prepared to be confused beyond belief as to how to get to it. Because it is in the foot traffic area only, you will need to use the call boxes at the street baracades for security to lower them for passage and entry to the area the hotel is.

Stayed 1 night in Oct 2023

6/10 Okay

Julia

Jun 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

There are many positive things to say about Hotel Negrecoste, but a few negative too. The location is great, the food at the restaurant in front is very good, and the service friendly if a bit efficient at the front desk. The room was clean, and the bed comfortable. This is a small hotel and they make it feel very personalized. However, the first night at 1:30 am I had 3 knocks at my door (I was traveling alone), waking me up, with no one speaking. Before I could respond to the knocks I heard someone starting to enter my room with a key, still without saying anything. I ran to the door, held it closed and screamed very loudly until a man said he was from the front desk and there was a fire in my room. I said there was no fire and to go away, which he did, saying he thought the room was empty. The next morning, I spoke with the hotel manager. She seemed to minimize my concerns, said it was the hotel security system that noted a fire in that room, and that it had never happened before in error (with no smoke or excessively hot steam on from the shower). She was apologetic, but not that sympathetic to the terror of being woken up at night by a strange man walking into your room. They should have offered some recompense in some way - they wouldnt refund my next two nights either, despite how unsafe I felt that night and the next. Final note, the hot tub is only available for an extra 30 euros for an hour at the spa, not a hotel amenity. The description is misleading on that.

Stayed 3 nights in May 2025

8/10 Good

Rachel

Nov 30, 2023

Liked: Cleanliness, amenities, property conditions & facilities

Nice room. Nice lighting. Great restaurants all around. The location is cut off from normal motor traffic so that makes it impossible to get Uber so keep this in mind. Chairs were a little wobbly. We had the “Do Not Disturb” sign posted and the staff knocked anyway before 9am. When we came outside the DND sign was gone. We told the front desk manager later and she said it was a mistake they made. Annoying. Most front desk staff was friendly and helpful except for one seemed to be unhappy to be there and never smiled. She was communication-challenged and had to get very simple things or questions explained to her 2-3 times. Her boss seemed annoyed with her and finally took over.

Stayed 3 nights in Nov 2023

10/10 Excellent

Alain

Aug 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Accueil, disponibilité, confort

Stayed 1 night in Aug 2025

10/10 Excellent

Mahendra

Aug 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent location and friendly staff

Stayed 3 nights in Aug 2025

2/10 Terrible

Jean-Michel

Jul 31, 2025

Disliked: Property conditions & facilities

Le genfoutisme par excellence

Je suis resté deux jours. La télévision de la chambre ne fonctionnait pas. j'ai demandé que l'on puisse la remettre en marche lorsque je m'en suis aperçu le soir même. Le gardien n'a pas été capable. Le lendemain matin j'ai redemandé ils n'ont pas été capables. Le soir j'ai redemandé. ils ont réussi à la faire fonctionner une demie-heure. Ils m'ont indiqué que si cela ne marchait pas ils me rembourserait la chambre. cela n'a pas fonctionné et malgré mes demandes, ils n'ont pas remboursé

Stayed 2 nights in Jun 2025

10/10 Excellent

ABELARDO

Jul 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opção em Aix in Provence

Hotel muito bem localizado, com funcionários atenciosos e cordiais. Quartos de diferentes configurações, espaçosos, com armários de bom tamanho. Banheiro também espaçoso, com gabinete de gavetas grandes. O café da manhã é servido no restaurante Les Mirabeau, cujos funcionários são muito gentis e educados. É possível conhecer a maioria dos lugares à pé, mas o hotel também possui um estacionamento privativo, mediante pagamento.

Stayed 9 nights in Jul 2025

8/10 Good

Huei-hsin

Jul 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good location

Stayed 6 nights in Jun 2025

10/10 Excellent

Ann

Jul 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice central hotel

Stayed 1 night in Jun 2025

8/10 Good

Stefan

Jun 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with dificult access

The hotel is good but my room was rather small. Staff very nice. Acces with a car is very difficult though. The whole center of Aix i a pedestrian area. After 45 minutes of attempts to reach the hotel I gave up. Put my car in a garage and walked to the hotel. Later the staff told me I should have called them so they could lower the barriers.

Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Jun 17, 2025

Very kind and eficcient

Stayed 1 night in Jun 2025

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