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Hotel Palacio Mundo Imperial

4.0 star property
Family-friendly resort connected to the convention center in Puente del Mar with 4 restaurants

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Palacio Mundo Imperial

6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
4 restaurants, breakfast, lunch, dinner served; seafood
Premium bedding, in-room safe, desk, iron/ironing board
Daily buffet breakfast for a fee
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • Hot Tub
    Hot Tub
  • All inclusive
    All inclusive
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
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Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Club 89 King Bed Resort View

Club 89 King Bed Resort View | Premium bedding, in-room safe, desk, iron/ironing board

Club 89 King Bed Resort View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 377 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club 89 Double Beds Resort View

Premium bedding, in-room safe, desk, iron/ironing board

Club 89 Double Beds Resort View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 377 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club 89 Double Beds Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Club 89 Double Beds Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite King Size Bed Resort View

Premium bedding, in-room safe, desk, iron/ironing board

Master Suite King Size Bed Resort View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 840 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Size Bed Resort View

Deluxe King Size Bed Resort View | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe King Size Bed Resort View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 377 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse King Size Bed Diamante View

One Bedroom Penthouse King Size Bed Diamante View | Premium bedding, in-room safe, desk, iron/ironing board

One Bedroom Penthouse King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 1227 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club 89 King Size Bed Diamante View

Club 89 King Size Bed Diamante View | Premium bedding, in-room safe, desk, iron/ironing board

Club 89 King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King Size Resort View

Junior Suite King Size Resort View | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite King Size Resort View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 560 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King Size Bed Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Beds Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Superior Double Beds Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Size Bed Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Superior King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 377 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King Size Bed Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Master Suite King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 840 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Beds Resort View

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Double Beds Resort View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 377 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Luxury With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Luxury With View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Deluxe With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Deluxe With View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Luxury With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Luxury With View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Junior With View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Deluxe With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Deluxe With View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Junior With View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Luxury

Premium bedding, in-room safe, desk, iron/ironing board

Room Luxury

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Suite Master With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Master With View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Luxury With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Luxury With View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Superior With View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Superior With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Superior With View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Master With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Master With View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Suite Premium With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Premium With View

  • Sleeps 2
  • 1 Queen Bed(s)

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The price is $151
includes taxes & fees
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About the neighborhood

Map
Boulevard Barra Vieja No. 3, Acapulco, GRO, 39931

What's nearby

  • Forum de Mundo Imperial - 4 min walk
  • La Isla Shopping Village - 8 min walk
  • La Bonfil Beach - 7 min drive
  • El Revolcadero - 12 min drive
  • Majahua Beach - 17 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 3 min drive

Restaurants

  • ‪Juan Valdez Cafe - ‬1 min walk
  • ‪Tarascos - aeropuerto - ‬9 min walk
  • ‪Café Punta del Cielo - ‬1 min walk
  • ‪Rino´s Casa Napoli - ‬13 min walk
  • ‪Carnivore - ‬2 min walk

About this property

Hotel Palacio Mundo Imperial

Upscale family-friendly resort near La Isla Shopping Village
Located close to Playa Revolcadero, Hotel Palacio Mundo Imperial provides 2 poolside bars, a swim-up bar, and a terrace. Indulge in a body scrub, a manicure/pedicure, and a body wrap at Elan Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and seafood. Enjoy the health club, as well as activities like beach volleyball. Guests can also expect to find designer stores on site, a coffee shop/cafe and a garden.
You'll also find perks like:
  • 6 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Buffet breakfast (surcharge), 3 outdoor tennis courts, and supervised childcare (surcharge)
  • ATM/banking services, a gift shop, and an elevator
  • Wedding services, a 24-hour front desk, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 814 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 46-inch flat-screen TVs with digital channels
  • Balconies, ceiling fans, and daily housekeeping

All inclusive details

All-inclusive room rates at Hotel Palacio Mundo Imperial are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 420 to 420 for adults and MXN 210 to 210 for children
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Acua
  • Carnivore
  • La Moda
  • Marché
  • Mizumi

Things to do

  • 3 outdoor tennis courts
  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Built in 2014
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with digital channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 999 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 350 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 250 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Parking
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 420 to 420 for adults, and MXN 210 to 210 for children
  • Pet fee: MXN 999 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Mundo Imperial
Mundo Imperial Acapulco
Resort Mundo Imperial Acapulco
Mundo Imperial Hotel Acapulco
Palacio Mundo Imperial
Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Acapulco
Palacio Mundo Imperial All Inclusive Hotel
Hotel Palacio Mundo Imperial Resort Acapulco

Frequently asked questions

Does Hotel Palacio Mundo Imperial have a pool?

Yes, this property has 6 outdoor pools and a children's pool. Pool access is from 7:00 AM–8:00 PM.

How much does it cost to stay at Hotel Palacio Mundo Imperial?

As of Oct 31, 2024, prices found for a 1-night stay for 2 adults at Hotel Palacio Mundo Imperial on Nov 13, 2024 start from $79.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Palacio Mundo Imperial pet-friendly?

Yes, Hotel Palacio Mundo Imperial allows dogs (limit 2 total) with a maximum weight of up to 20 lbs per pet. There's a fee of MXN 999 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Palacio Mundo Imperial?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Palacio Mundo Imperial?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Hotel Palacio Mundo Imperial?

Some rate plans available at this resort are all-inclusive.

Where is Hotel Palacio Mundo Imperial located?

This family-friendly Acapulco resort is located near the airport, 0.4 mi (0.6 km) from La Isla Shopping Village, and within 6 mi (10 km) of Playa Revolcadero and Bahía de Puerto Marqués. Majahua Beach and El Revolcadero are also within 9 mi (15 km).

Reviews

8.0

Very Good

Rating 10 - Excellent. 460 out of 1003 reviews" "
Rating 8 - Good. 270 out of 1003 reviews" "
Rating 6 - Okay. 141 out of 1003 reviews" "
Rating 4 - Poor. 77 out of 1003 reviews" "
Rating 2 - Terrible. 55 out of 1003 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mikhail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar pero la alberca de olas no funcionaba
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acapulco sigue sufriendo los estragos causados por los huracanes Ottis en octubre del 2023 y John en septiembre del 2024. El puerto simplemente no tiene turistas que lo visiten en la segunda semana de octubre tras las inundaciones que dejó John. Para llegar en carro hasta Acapulco desde la parte central de México y atravesando por Chilpancingo donde recientemente había sido asesinado en forma brutal su presidente municipal, pasa uno por una verdadera travesía en la que los deslaves afectaron parcialmente la autopista y ésta se encuentra patrullada frecuentemente por la Guardia Nacional (ni una queja contra la GN compuesta por verdaderos servidores públicos con vocación de servicio a la sociedad) para luego tener que internarse en muchas colonias populares inundadas de Acapulco, A pesar de las adversidades y algunas playas virtualmente desaparecidas, el personal del hotel guarda buenos ánimos, tiene un comportamiento sumamente profesional y hace todos los esfuerzos para sacar adelante, reconstruir y reconstituir el polo turístico que siempre fue el puerto. En estos momentos tan difíciles el que trate uno a personas que no desfallezcan ante la soledad y desolación de los alrededores, es un verdadero acto de valentía de un pueblo que vuelve a luchar contra los desafíos impuestos por devastadores huracanes. Mi reconocimiento para todos esos hombres y mujeres que confían en la posibilidad de reconstruir su destino.
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Andrea Guadalupe Lopez

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gated area with someone at the gate. Staff was extremely nice & helpful. Very clean. Nice rooms & views. Buses that go to the beach every 30 mins. We did most likely get a room that was reserved for otjers, as there was a random piece of cake in our room, that was meant for someone else. Besides staff not knowing why that was in our room, we have a very pleasant stay!
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Earnest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ReLly nice service from staff
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 1 night in Aug 2024

6/10 Okay

Beatriz

Traveled with family and small children
Disliked: Staff & service, amenities
Service from waiters in the beach so terrible I had to wait hours to get a drink
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2024

2/10 Terrible

MARIA

Stayed 3 nights in Jun 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in May 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and I clean, friendly and professional staff food quality in all of the restaurants is excellent, good price for a very nice property. Overall 10 out of 10.
Stayed 2 nights in May 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and very professional staff, place is clean all around the property, adult pool area is great.
Stayed 2 nights in Apr 2024

4/10 Poor

Larry

Stayed 1 night in Mar 2024

10/10 Excellent

Gerardo

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Pilar

Stayed 1 night in Aug 2023

8/10 Good

Tomas

Traveled with family
Liked: Cleanliness, staff & service
need to replace old equipment
Stayed 2 nights in Jul 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and concert venue
Stayed 3 nights in Jul 2023

4/10 Poor

Ana

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Not at all
Stayed 1 night in Jun 2023

6/10 Okay

Anthony

Stayed 1 night in Jun 2023

10/10 Excellent

Xochitl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like the club the playa.
Stayed 2 nights in May 2023

2/10 Terrible

Alexandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stay away from this hotel they make extra charge for valet parking and I arrive in taxi also they charge for Wi-Fi when they advertise as a free room humid employee rude never again I stay there
Stayed 1 night in May 2023

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0