See all properties
Save

Highxuan Spa Hotel
4.5 star property

Luxury Hangzhou hotel in Xihu with 2 restaurants

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Highxuan Spa Hotel

Photo gallery for Highxuan Spa Hotel

Library
Lobby
Front of property - evening/night
Deluxe king bed room | Premium bedding, minibar, in-room safe, desk
Daily buffet breakfast (CNY 90 per person)

Overview of Highxuan Spa Hotel

Reviews
7.6

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Building No.9, Westbrook Resort, No. 21, Zijingang Road, Hangzhou, Zhejiang, 310030
  • Popular LocationXixi Wetland Park1 min walk
  • Popular Location悦榕庄白云中餐厅1 min walk
  • Popular LocationLongxiangqiao Station21 min drive
  • AirportHangzhou (HGH-Xiaoshan Intl.)53 min drive
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Family suite

Family suite | Premium bedding, minibar, in-room safe, desk

Family suite

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Bathrobes
Private bathroom
Rainfall showerhead
Hair dryer
Separate bathtub and shower
  • 1238 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for Spa suite

Spa suite | Premium bedding, minibar, in-room safe, desk

Spa suite

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Bathrobes
Private bathroom
Rainfall showerhead
Hair dryer
Separate bathtub and shower
  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room

Premier Twin Room | Premium bedding, minibar, in-room safe, desk

Premier Twin Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Bathrobes
Private bathroom
Rainfall showerhead
Hair dryer
Separate bathtub and shower
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe king bed room

Deluxe king bed room | Premium bedding, minibar, in-room safe, desk

Deluxe king bed room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Bathrobes
Private bathroom
Rainfall showerhead
Hair dryer
Separate bathtub and shower
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Bathrobes
Private bathroom
Rainfall showerhead
Hair dryer
Separate bathtub and shower
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Property entrance
Sheraton Grand Hangzhou Wetland Park Resort
Pool
Spa
Parking included
Free WiFi
8.6 out of 10, Excellent, (122)
The price is $103
$120 total
includes taxes & fees
May 6 - May 7
Sheraton Grand Hangzhou Wetland Park Resort

About the neighborhood

Hangzhou

Highxuan Spa Hotel is located in Xihu, a neighborhood in Hangzhou, and is in a national park. Hangzhou Tower Shopping Mall and Wulin Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake and Archaeological Ruins of Liangzhu City. Looking to enjoy an event or a game while in town? See what's happening at Yellow Dragon Sports Center or Huanglong Stadium.
Visit our Hangzhou travel guideOpens in a new window

What's nearby

  • Xixi Wetland Park - 1 min walk
  • Lingyin Temple - 5 min drive
  • Hangzhou Botanical Garden - 7 min drive
  • West Lake - 7 min drive
  • Zhejiang University Yuquan Campus - 8 min drive

Getting around

  • Dongyue Station - 6 min walk
  • East Railway Station (East Square) Station - 14 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 52 min drive

Restaurants

  • 太古餐厅 - 9 min walk
  • 钛晶乐坊ktv - 7 min walk
  • 吾岛融合餐厅 - 7 min walk
  • Jamaica Coffee Shop - 9 min walk
  • 西溪天堂 - 2 min drive

About this property

Highxuan Spa Hotel

Luxury hotel located in Xihu
You can look forward to shopping on site, a coffee shop/cafe, and a hair salon at Highxuan Spa Hotel. Treat yourself to a facial, a body treatment, or a massage at 曦spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • 1 meeting room, tour/ticket assistance, and an elevator
Room features
All 68 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and separate tubs/showers
  • 35-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: CNY 90 for adults and CNY 45 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Library
  • Shopping

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,229 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • In a national park

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 35-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 90 for adults and CNY 45 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires all guests, regardless of age, to provide valid identification at check-in.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Xixuan Hotel
Xixuan Spa
Xixuan Spa Hangzhou
Xixuan Spa Hotel
Xixuan Spa Hotel Hangzhou
Highxuan Spa Hotel Hangzhou
Highxuan Spa Hotel
Highxuan Spa Hangzhou
Highxuan Spa
Highxuan Spa Hotel Hotel
Highxuan Spa Hotel Hangzhou
Highxuan Spa Hotel Hotel Hangzhou

Frequently asked questions

Is Highxuan Spa Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Highxuan Spa Hotel?

Self parking is free at this property.

What time is check-in at Highxuan Spa Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Highxuan Spa Hotel?

Check-out is at noon.

Where is Highxuan Spa Hotel located?

Located in Xihu, this luxury hotel is within a 10-minute walk of Xixi Wetland Park and National Wetland Museum of China. Cai Shenmiao and Zhejiang University Yuquan Campus are also within 3 mi (5 km). Dongyue Station is 6 minutes by foot and Gudun Road Station is 16 minutes.

Highxuan Spa Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 17 reviews" "
Rating 8 - Good. 4 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 2 out of 17 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Ben, USA

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Spa resort, however no AC!!
It is a nice hotel. Lacking in customer service however. Also had problem with room comfort level. We left the room with the AC set by the staff, came back and it was the fact same temperature. Someone came in and measured the temperature of the vents and it showed no cool air was coming into the room. Was told that they needed to turn on another machine. Finally at 10 o'clock they agreed to put us in another room, however they had no more family rooms and had to split up our family. The other rooms were cooler. They said they try to keep the temperature at 25 degrees celsius. pretty hot considering the outside temperature and it is supposed to be a spa hotel.
Stayed 1 night in Jul 2018

8/10 Good

MERNG PHANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing hotel but watch the transportation
The room was good and clean and it would be a relaxing place, some distance away from the bustle of the city. The downside is that sometimes it is difficult to get a taxi from the location - especially in the morning. Not good if you are in a hurry.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
can be better
Design is good, but in poor maintenance, I don't know why there is no wifi, I can't believe that now a day, there is a hotel without wifi. (well, they said in maintenance). I'd like to go to gym, but same replied - in maintenance. I wish hotel operator can improve it.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is big in reasonable price
Improvement: Reservation system can sync up between Hotel and Expedia. At Expedia I marked 2 nights but hotel in 1 only

4/10 Poor

Kyan, Toronto

Disliked: Property conditions & facilities, room comfort
Too far away and the beds are too small.
The hotel is located far away from the city and Hangzhou's traffic is bad. It's a hilly area with one lane roads and there are tonnes of tourists. The bathroom has broken tiles and weird design, looked like it was badly designed. The hotel is pretty empty. I do not recommend anyone as the location is too far from restaurants and tourists' hot spots. It's surrounded by swamps and if you want a spa getaway, maybe this is the right place. Mind you, the bathrooms are horrible, the bedrooms are set up weirdly, no TV channels and beds are small!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
設備も綺麗で、スタッフもとても親切でした。また泊まりたいと思いました。
Stayed 2 nights in May 2019

2/10 Terrible

CNN, 東京

Disliked: Cleanliness, staff & service, room comfort
スタイルに拘りスタッフの教育がなってない！
毎月出張で隣りのシェラトンに泊まるが、今回スパの文字に惹かれ3泊したが、スパでは無くマッサージだった。インテリアは図書館か美術館的でお洒落だが、初日から置いて出たカミさんの化粧品ごと化粧ポーチが無くなり、コーヒーカップは夜戻ると朝のまま汚れて置いてあるのが連日。チェックアウト時に写真に撮ったカップを見せ指摘しても、ソーリーだけ(@_@)
Stayed 3 nights in Apr 2018

10/10 Excellent

jane chui, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店服務很好,工作人員都很親切,很有耐心解答各種問題,還有電瓶車送我們去西溪裡面各處地方很方便,我入住的是套房,地方蠻大的,但房間的燈光不夠,太暗了！
Stayed 2 nights in Nov 2017

6/10 Okay

R, Hong Kong

Liked: Staff & service
Disliked: Property conditions & facilities
Services are excellent. Staff are extremely helpful and are willing to step up to solve problems I had on transportation and spa services. However it was very disappointing that the spa facility was temporarily closed without any notice on the website whatsoever. It is called “Highxuan Spa Hotel”, if only I knew the spa was under renovation I would consider booking other hotels!
Stayed 2 nights in Nov 2017

6/10 Okay

Chia Chen

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
暖氣不暖，燈光暗，沒有充足燈光，房間很暗，又很冷