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Novotel Santiago Providencia

4.0 star property
Upscale hotel, walk to Costanera Center

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Novotel Santiago Providencia

Exterior
Minibar, in-room safe, desk, laptop workspace
Exterior
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • BarBarBar
  • Pet friendlyPet friendlyPet friendly
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Avenida Holanda 222, Providencia, Santiago, Santiago, 7510084
  • Popular LocationCostanera Center6 min walk
  • Popular LocationClínica Indisa5 min drive
  • Popular LocationSan Cristobal Hill13 min drive
  • AirportSantiago (SCL-Arturo Merino Benitez)33 min drive

Most relevant reviews

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10/10 Excellent

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MIGUEL
Apr 1, 2024
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Room options

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

8.9/10 Excellent

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
Minibar
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
Minibar
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
Minibar
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed with Sofa bed

8.9/10 Excellent

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed - double
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.7/10 Exceptional

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
Minibar
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Interior detail
Ola Santiago Providencia, Tapestry Collection by Hilton
Pool
Kids pool
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Free WiFi
9.2 out of 10, Wonderful, (259)
The price is $103
$103 total
includes taxes & fees
Jun 19 - Jun 20
Ola Santiago Providencia, Tapestry Collection by Hilton

About the neighborhood

Santiago

In the entertainment district, Novotel Santiago Providencia is in Providencia, a walkable area in Santiago with good shopping. Santiago Cable Car: Tupahue Station and Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Costanera Center and Vivo Panorámico. Looking to enjoy an event or a game? See what's going on at Julio Martinez Pradanos National Stadium or Estadio Monumental David Arellano. Spend some time exploring the area's activities, including snowboarding and skiing. Guests appreciate the hotel's convenience to public transportation: Tobalaba Station is 6 minutes by foot and Los Leones Station is 9 minutes.
Visit our Santiago travel guideOpens in a new window

What's nearby

  • Costanera Center - 6 min walk
  • Clínica Indisa - 5 min drive
  • Parque Arauco Mall - 6 min drive
  • Julio Martinez Pradanos National Stadium - 8 min drive
  • San Cristobal Hill - 13 min drive

Getting around

  • Tobalaba Station - 6 min walk
  • Parque Almagro Station - 8 min drive
  • Santiago Intl. Airport (SCL) - 33 min drive

Restaurants

  • Etienne Marcel - 1 min walk
  • Los Canallas - 2 min walk
  • El Honesto Mike - 3 min walk
  • Oggi - 2 min walk
  • The Black Rock Pub - 3 min walk

About this property

Novotel Santiago Providencia

Upscale family-friendly hotel near Costanera Center
Located close to Vivo Panorámico and Drugstore, Novotel Santiago Providencia provides a terrace, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), express check-out, and babysitting (surcharge)
  • Smoke-free premises, luggage storage, and tour/ticket assistance
  • A 24-hour front desk, a front-desk safe, and 6 meeting rooms
  • Guest reviews speak highly of the first-rate property condition and location
Room features
All 178 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LED TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 13,900 for adults and CLP 13,900 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free children's club
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center

Outdoors

  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 33520 per pet, per night
Welcoming dogs and cats only
Up to 33 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 13900 for adults and CLP 13900 for children
  • Pet fee: CLP 33520 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Santiago Providencia Hotel
Novotel Providencia Hotel
Novotel Providencia
Novotel Santiago Providencia Hotel
Novotel Santiago Providencia Santiago
Novotel Santiago Providencia Hotel Santiago

Frequently asked questions

Does Novotel Santiago Providencia have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Novotel Santiago Providencia?

As of Jun 6, 2024, prices found for a 1-night stay for 2 adults at Novotel Santiago Providencia on Jun 7, 2024 start from $136.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Santiago Providencia pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 33 lbs per pet. There's a fee of CLP 33520 per pet, per night.

How much is parking at Novotel Santiago Providencia?

This hotel doesn't offer parking.

What time is check-in at Novotel Santiago Providencia?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Santiago Providencia?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Santiago Providencia located?

This family-friendly Santiago hotel is located in the entertainment district, within a 10-minute walk of Costanera Center and Vivo Panorámico. Drugstore and Clínica Indisa are also within 1 mi (2 km). Tobalaba Station is 6 minutes by foot and Los Leones Station is 9 minutes.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 423 out of 638 reviews" "
Rating 8 - Good. 149 out of 638 reviews" "
Rating 6 - Okay. 40 out of 638 reviews" "
Rating 4 - Poor. 16 out of 638 reviews" "
Rating 2 - Terrible. 10 out of 638 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel, Mississauga

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst, unfriendly and rude staff I ever encountered and I’ve been in over 50 cities around the world. The guest bathroom was the most dirty, the street bath will be cleaner. Made wait until 3pm to get the room and arrived at 7:30 am. When I received the room the safesty security box did not work, requested to be changed because security is one the main concerns for us. Made me pay a city tax when explained the staff that my wife and I live in Canada over 20 years, I also explained them that before at other hotels they waived it, I guess the inexperience of their staff and not custumer service oriented made them behave like that. Regarless that, the hotel isn't 4* not even 1*, walking in is like walking into a selfservice hotel. I wouldn’t recommend it at all. Very disappointed. Neighbourhood feels unsafe day and night.
Stayed 1 night in Apr 2024

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

MIGUEL

Liked: Cleanliness, property conditions & facilities
.
Stayed 4 nights in Mar 2024

10/10 Excellent

Pablo, Portage

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, very well located
Stayed 1 night in Mar 2024

8/10 Good

JUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally, my family was satisfied.
Stayed 3 nights in Feb 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were very impressed, the staff was amazing, the breakfast was very good, great location and nice and quiet at night. Whenever we come back to Santiago we will definitely stay here.
Stayed 3 nights in Feb 2024

8/10 Good

Yvon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Feb 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend!!!
We enjoyed a fabulous stay! The staff at checkin were warm and welcoming. The breakfast was delicious! The rooms were well appointed with modern showers and bathrooms, comfortable King beds, air conditioning, small fridge and large windows for natural light and views of the hills. It was well-located as we walked to parks, great restaurants and the tallest building in South America. We also enjoyed the gym and heated indoor pool. Thank you for a fabulous stay 😊
Stayed 3 nights in Feb 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff
The location was good and the people were very nice. The room was ok and the hotel could have been cleaner.
Stayed 1 night in Jan 2024

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Lilian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful especially Cristina at the front desk. She gave us direction and even lend us her subway card to use . She didn’t even want us to pay her back . Very nice ! Thank you
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where to Stay in Santiago
This is one of the best hotel stays I have experienced in recent years. The front desk staff were very informative and polite. The buffet breakfast had everything I needed to start each day with energy. The room was spacious and the shower had good pressure. The neighbourhood is very walkable and close to the metro to go anywhere you wish. Some excellent restaurants nearby. Hotel gym was clean and equipment is fairly new. Good wifi. I would recommend this hotel to everyone and will stay here next time I return to Santiago.
Stayed 4 nights in Dec 2023

10/10 Excellent

Palaniappa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Allen

Stayed 1 night in Dec 2023

8/10 Good

Gabriel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Check in was quick. Room was ok and not noisy at all. Bed was great. The negative was the shower. Each time it would make the floor of the bathroom wet. Also cleaning of the back part of the sink was precarios. Check out was slow. They have a “quick check out” but you can’t use it so having 4 people before you and only 1 person attending made it slow. There was another person but she was doing something else.
Stayed 5 nights in Dec 2023

10/10 Excellent

Xavier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

RAHUL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Very good location and good comfortable rooms. Good Wi-Fi , good beds , good hot shower. The only downside , 1 charging port in the whole room. Excellent location
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel, always it has been a great experience. Highly recommended it.
Stayed 3 nights in Nov 2023

10/10 Excellent

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and haas everything needed for my 4 days stay. Quiet and convenient location!
Stayed 4 nights in Nov 2023

8/10 Good

Karen Brooke, Miami

Business traveler
Liked: Staff & service, property conditions & facilities
The rooms were clean and a good size. The beds were extremely comfortable. The staff were exceptional. Only thing is they were unable to do cash currency exchanges.
Stayed 4 nights in Nov 2023

4/10 Poor

Rodrigo

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property is a good option if you care about a decent price with good location. However and unfortunately, there's better options for the same price in around the same locations. The hotel has many debts in terms of food, amenities and service. For example, they only offer you a kettle and some powder coffee. Other hotels for the same price around the area offer you a Nespresso machine or similar. If you don't care about these amenities, and value location, then most definitely Novotel can be a good option.
Stayed 2 nights in Oct 2023

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
The best thing about this hotel is the staff. They are incredibly friendly and helpful! From the welcome from the security guards, Oriana in housekeeping to Valentina and the team in the restaurant. They are all about service. ❤️
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel in good neighbourhood of Santiago
Nice modern hotel with pool/ sauna. Room was a good size and clean. The hotel is close to Los Leones metro. Some nice bars and restaurants in walking distance. It felt a safe area (even in the evening). Staff friendly and helpful. We would stay here again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Margaret Rothenberg, Reminderville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt very comfortable. The Reception and staff are so helpful even with our language barriers. Good representation of the friendliness of Chilean people. We give it5 stars!
Stayed 6 nights in Sep 2023