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We had a nice stay at the hotel. The rooms were clean upon and check-in and up to the second to last day of our travel. However we had aunts in our room on the second to last day and the cleaning staff did not do anything about it. Another important thing to mention is that the hotel does not turn on the air conditioning until the building reaches 27 degrees Celsius. This is in accordance with the Mallorca energy conservation law. I am all for this law, however, the hotel is not well adapted in my opinion. Being on the seventh floor meant that our room got hot easily, but there was no screen on the balcony door which meant that bugs would come in when the door was open. Since this was our only way to get air we had to make a sacrifice (perhaps why the aunts came in, but again our only way to get air!). Another thing, the walls are SO thin! We heard our neighbours cough and move around in their room. Our room had a conjoining door and so noise carried very easily. The staff were very friendly and the food was good for what was paid. However, the temperature control and the thinness of walls is something to keep in mind before booking. Perhaps make a request to not have a conjoining room and avoid going before the hotel reaches 27 degrees. We were lucky that evening cooled down, but the room was hot during the day with the sun. Overall the hotel was a good value, but there were definitely some flaws.

Nice staff and excellent cleaning, very nice breakfast lot of choices and good food (much better than USA average hotels), property dated, need renewal

Staff very helpful. Considering I'm mainly vegetarian there was a great choice for breakfast and dinner. I didn't realise there was a sister hotel 2mins away to go for Spa facilities and you have to pay €1 for a towel or borrow for €10 from the hotel lobby where I stayed. Found this inconvenience. The sister hotel also has entertainment which wasn't mentioned until I enquired. The photos do not say on the website which hotel each photo is linked to. I wanted to hire a bike but the shop associated with it and person in charge wasn't available so didn't end up hiring one.. Overall good stay

Wonderful hotel with super friendly staff and amazing facilities. Took the all-inclusive option and was really worth it with all the options and different themed nights in the buffet. Had one of the best services from Gloria in the buffet, super friendly, always attentive to us and super sweet in general (had the most wonderful conversations with her). Rooms are very nice and the hotel in general as well. The beach was one of the most beautiful beaches I’ve seen and super easy to access. 10/10 would recommend.

Substandard food quality.