If I can say there is a Heaven on earth, this is definitely the place! Starting from the General Manager Eleonore, she greeted us with an upgraded room with presents in it as a surprise! She also checked in on us daily to ask if we needed anything. As for the rest of the staff, Emmanuel, Rosie, Mili, Naima, Alessandro, and others i have forgotten their names, so sorry, they made our stay so joyous and definitely we will come back again soon. Thank God for people and places like this!