"When we first checked in we were upgraded from a standard room to a deluxe room in order to get a king bed and one not facing the freeway. The room was adequate but not clean with smudged glass, dirt in the corners, a dirty bedspread, thin bare sheets. Exhausted, we just crashed and tried to sleep. The noise from the road still penetrated. The next day my partner spoke with management who said they would have the room deep cleaned while we were away for the day. We returned and some...