2/10 Terrible
Ritia
Traveled with family and small children
Jun 7, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived there were people hanging out of car windows in the parking lot, blocking the entrance to the back of the building which was the first red flag. I headed inside to check in and the front desk guy was on his phone and didn’t look up for at least 1 minute before he noticed me standing there. This was the 2nd red flag. The first room smelled like sewerage. It was unbearably awful. This was the third red flag, but it was getting late, I was tired and my card had already been charged. They moved us to a different room which was much better as far as smell goes, but could be cleaner and they ran out of extra towels. When we called for service, they told us to come down and grab the items. This was a new experience, but not a big deal. We were told to wait until the morning to get clean hand towels. The 2nd night there seemed to be a party right above us. The walls are so thin, we could hear entire conversations. For this to be a newer hotel, it seems to be very poorly built and not taken care of. The breakfast was terrible! I wouldn’t feed this food to my dog. If I had to guess, the eggs and sausage were cooked in the microwave. The counter tops and food areas were nasty. They had a young kid working in the breakfast area, who appeared to be between the ages of 10-13. The rate was ok, but considering all things, they were over priced. I will not be staying here again no matter the circumstances. Very poor!
Ritia
Stayed 2 nights in May 2024