I received a mail directly from the hotel that I can be upgraded to Urban Room from Breezy Room. However, when I checked into the hotel, the front was not aware of the arrangement and the Urban Rooms were fully occupied that night. I had to stay in Breezy Room for the first night and moved for the following nights. When we informed the front desk on the next morning that we had packed our luggage and ready to move, the front desk staff in our wing had no record and had to check again. Total lack of communication!
Yat Leung
2024 年 1 月入住 4 晚
10/10 超赞
Chang
商务旅客
2023 年 9 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chang
2023 年 9 月入住 1 晚
10/10 超赞
Chang
2023 年 9 月 21 日
Chang
2023 年 9 月入住 1 晚
10/10 超赞
Olivier
商务旅客
2024 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Every staff members were extremely professional and helpful.
Olivier
2024 年 5 月入住 7 晚
10/10 超赞
Adriana
与家人出行
2024 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Todo muy bien
Adriana
2024 年 4 月入住 2 晚
10/10 超赞
Theresa
2024 年 4 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Theresa
2024 年 4 月入住 7 晚
10/10 超赞
Daniel
2024 年 3 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Daniel
2024 年 3 月入住 1 晚
10/10 超赞
Juching
2024 年 3 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
All of the hotel employees are very friendly and always smiling for service. Good experience during this trip!