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关于热血车城赌场酒店的点评

4.5 out of 5
热血车城赌场酒店
2901 Grand River Ave, Detroit, MI

点评

8.6

超赞

10 分 - 超赞。1863 条好评，共有 3187 条点评" "
8 分 - 还可以。651 条好评，共有 3187 条点评" "
6 分 - 一般。327 条好评，共有 3187 条点评" "
4 分 - 很差。165 条好评，共有 3187 条点评" "
2 分 - 糟糕。181 条好评，共有 3187 条点评" "

8.4/10

清洁度

8.8/10

员工和服务

8.2/10

服务设施

8.6/10

住宿条件和设施

8.4/10

环保

点评

8/10 还可以

kwok kuen

2024 年 2 月入住 4 晚
MCCH Management 于 2024 年 2 月 18 日 的回复
Thank you for taking the time to share your feedback. We're glad you had a positive experience!

10/10 超赞

Peter

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The hotel is nice, people are very friendly, foods are good!
2021 年 11 月入住 1 晚
MCCH - Management 于 2021 年 11 月 12 日 的回复
Thanks for staying with us.

10/10 超赞

Rosalyn

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very helpful getting us checked in. We did not realize you didn't take cash to check in but we were able to purchase a gift and the rest of the stay was perfect. We will stay at the hotel again!
2024 年 5 月入住 2 晚
MCCH Management 于 2024 年 5 月 25 日 的回复
Thank you for taking the time to review your stay. We're glad to hear you had a positive experience!

8/10 还可以

Doan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
So comfortable
2024 年 5 月入住 2 晚
MCCH Management 于 2024 年 5 月 21 日 的回复
Thanks for staying with us. We appreciate your feedback!

8/10 还可以

Sarah

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We stayed for two nights for a quick visit. The hotel was good for our short stay.
2024 年 3 月入住 1 晚
MCCH Management 于 2024 年 5 月 21 日 的回复
Thanks for staying with us. We appreciate your feedback!

4/10 很差

Daviorr

不满意：员工和服务、服务设施、住宿条件和设施
This hotel's best days are loooong gone. Service can make or break a hotel and the service here is atrocious. The staff does not care or pay attention to your needs. They make no efforts to make you feel welcomed or elevate the service of your stay at all and this includes the front desk staff as well as the housekeepers. It is low energy and every one there feels like they work there as part of a work punishment program. It promotes itself as a high level hotel. It is not anymore.
2024 年 4 月入住 3 晚
MCCH Management 于 2024 年 5 月 20 日 的回复
We are sorry to hear you did not enjoy your stay. We appreciate your feedback, and we will look into the issues you mentioned.

4/10 很差

Kimberly

团体旅客
不满意：住宿条件和设施，清洁度
The room had debree all over the floor. The bathroom had some big brownish stain on the floor by the sink. The walls were dirty, the floor had freah mustard smeared on the carpet. I did not feel for the price i paid it was worth it, i will never stay there again. Plus no elevator in the parking structure, no convenient sign on how to enter the hotel from.the outside
2024 年 5 月入住 1 晚
MCCH Management 于 2024 年 5 月 20 日 的回复
We're sorry you were unhappy with your stay. We will be addressing your concerns.

8/10 还可以

Sanjay

2024 年 5 月入住 2 晚
MCCH Management 于 2024 年 5 月 21 日 的回复
Thanks for your feedback.

8/10 还可以

Lakeisha

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Only thing I wish is that they had microwaves.
2024 年 5 月入住 1 晚
MCCH Management 于 2024 年 5 月 20 日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

Kimberly

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was better than expected, in spite of the reviews. Rooms were quite and comfy with plenty of amenities. Would recommend a car/ride share service for travel to and from the property as most areas of interest are not walkable.
2024 年 5 月入住 2 晚
MCCH Management 于 2024 年 5 月 17 日 的回复
Our ears are ringing! Thanks for the kind words; we’ll be waiting for your return.

10/10 超赞

Donahue

满意：住宿条件和设施，清洁度
2024 年 5 月入住 1 晚
MCCH Management 于 2024 年 5 月 17 日 的回复
Glad we made your stay a great one!

10/10 超赞

Jeffrey

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
MCCH-Management 于 2024 年 5 月 17 日 的回复
Thanks for your feedback.

10/10 超赞

Heather

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
MCCH Management 于 2024 年 5 月 17 日 的回复
We enjoyed having you stay with us!

8/10 还可以

Samantha，Cedar Springs

满意：住宿条件和设施，员工和服务
.
2024 年 5 月入住 1 晚
MCCH Management 于 2024 年 5 月 17 日 的回复
We enjoyed having you stay with us!

10/10 超赞

Brenzell

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was great!
2024 年 5 月入住 2 晚
MCCH Management 于 2024 年 5 月 15 日 的回复
We enjoyed having you stay with us!

10/10 超赞

Joseph

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice!! Makes you feel rich! Loved the spa services.
2024 年 5 月入住 1 晚
MCCH Management 于 2024 年 5 月 15 日 的回复
Our ears are ringing! Thanks for the kind words; we’ll be waiting for your return.

10/10 超赞

Gerardo

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place and really well located. Easy access to everything.
2024 年 5 月入住 4 晚
MCCH Management 于 2024 年 5 月 15 日 的回复
Our ears are ringing! Thanks for the kind words; we’ll be waiting for your return.

10/10 超赞

Jasmine

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a lovely place to stay. The food could be better
2024 年 5 月入住 2 晚
MCCH-Management 于 2024 年 5 月 14 日 的回复
Thanks for your feedback.

10/10 超赞

Adrian

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great stay! Nice placement, & comfortable, & cozy.
2024 年 5 月入住 1 晚
MCCH-Management 于 2024 年 5 月 14 日 的回复
Thanks for your feedback.

6/10 一般

Bonita

团体旅客
满意：住宿条件和设施，清洁度
My robe was not i my room and when i called to request it i couldn't even wear it, it was like a kid size shrink and tight smh
2024 年 5 月入住 1 晚
MCCH-Management 于 2024 年 5 月 14 日 的回复
Thanks for your feedback.

8/10 还可以

Sean

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
N/a
2024 年 5 月入住 2 晚
MCCH Management 于 2024 年 5 月 13 日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

melody

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
the place was quiet and clean, the rooms was so beautiful, very clean and the staff was amazing, i enjoyed myself to fullest
2024 年 5 月入住 2 晚
MCCH Management 于 2024 年 5 月 13 日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

Destiny

满意：清洁度、员工和服务、住宿条件和设施
Clean
2024 年 5 月入住 2 晚
MCCH Management 于 2024 年 5 月 13 日 的回复
Thank you for taking the time to review your stay. We're glad you had a positive experience!

8/10 还可以

Dorene

2024 年 5 月入住 2 晚
MCCH-Management 于 2024 年 5 月 14 日 的回复
Thanks for your feedback.

10/10 超赞

Scott

满意：清洁度、员工和服务、住宿条件和设施
Staff was friendly and we even got an extra early check in.
2024 年 5 月入住 1 晚
MCCH Management 于 2024 年 5 月 12 日 的回复
We are delighted to hear you had a good time.

10/10 超赞

Dan

满意：住宿条件和设施，员工和服务
2024 年 5 月入住 1 晚
MCCH Management 于 2024 年 5 月 13 日 的回复
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Maureen

与配偶出行
满意：员工和服务
不满意：清洁度
Hallway and room carpets were not vacuumed and were stained all over. There was a cigarette butt in the hallway when we checked in and it was still there when we checked out the next day. Room chairs were badly stained. We wouldn’t sit on them. Duvet cover had a small hole. Other than that, it was fine.
2024 年 5 月入住 1 晚
MCCH Management 于 2024 年 5 月 11 日 的回复
We are sorry to hear that you did not enjoy your stay. We appreciate your feedback and we will look into the issues mentioned.

10/10 超赞

David

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Room was very nice comfortable bed
2024 年 5 月入住 3 晚
MCCH Management 于 2024 年 5 月 11 日 的回复
We are glad you enjoyed your stay with us!

8/10 还可以

Bruce

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I recommend this property
2024 年 5 月入住 1 晚
MCCH Management 于 2024 年 5 月 11 日 的回复
Thank you for taking the time to review your stay. We're glad you had a positive experience!

10/10 超赞

Sheryl

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
MCCH Management 于 2024 年 5 月 11 日 的回复
Thanks for the great review.

10/10 超赞

Christopher

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
MCCH Management 于 2024 年 5 月 10 日 的回复
Thanks for the amazing review!

10/10 超赞

Shanikqua

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Had a great first experience but I should have stayed out the casino lol.
2024 年 4 月入住 1 晚
MCCH Management 于 2024 年 5 月 8 日 的回复
We love to hear you enjoyed your stay! We cannot wait to see you again!

10/10 超赞

Tayler

满意：清洁度、员工和服务、住宿条件和设施
Quiet convenience
2024 年 5 月入住 1 晚
MCCH Management 于 2024 年 5 月 7 日 的回复
Thank you for taking the time to rate your stay. We're glad you had a positive experience!

10/10 超赞

philip

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 3 晚
MCCH Management 于 2024 年 5 月 7 日 的回复
We can’t wait to have you return!

6/10 一般

Will & April，Romulus

与配偶出行
满意：员工和服务
不满意：清洁度
I would have thought it would’ve been cleaner than it was. I was disappointed I needless to say
2024 年 4 月入住 3 晚
MCCH Management 于 2024 年 5 月 7 日 的回复
Thank you for taking the time to share feedback. We will be addressing your concerns.

10/10 超赞

Dale，Georgian Bluffs

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Can hardly wait to return, loved their facility and our hotel room bathroom was biggest, most well stocked and best we’ve experience in a very long time. Loved it there !
2024 年 5 月入住 1 晚
MCCH Management 于 2024 年 5 月 11 日 的回复
We are so happy you had a great time! We cannot wait to welcome you back!

6/10 一般

Tiffany，Oak park

2024 年 4 月入住 1 晚

10/10 超赞

Mark

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
MCCH Management 于 2024 年 5 月 5 日 的回复
We can’t wait to have you return!

10/10 超赞

Nasir

Great
2024 年 5 月入住 1 晚
MCCH - Management 于 2024 年 5 月 4 日 的回复
Thanks for your feedback.

10/10 超赞

Ashley

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
MCCH Management 于 2024 年 5 月 5 日 的回复
Thank you for taking the time to rate your stay. We're glad you had a positive experience!

10/10 超赞

monique

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room and hotel was very clean
2024 年 4 月入住 1 晚
MCCH - Management 于 2024 年 5 月 3 日 的回复
Thanks for your feedback.

10/10 超赞

Chester

2024 年 4 月入住 1 晚
MCCH Management 于 2024 年 5 月 25 日 的回复
Thank you for taking the time to rate your stay. We're glad you had a positive experience!

10/10 超赞

Edmond

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing hotel and staff!! Would definitely recommend! A
2024 年 4 月入住 2 晚
MCCH Management 于 2024 年 5 月 3 日 的回复
Thank you for taking the time to review your stay. We're glad you had a positive experience!

10/10 超赞

Lakeisha

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The rooms were clean and well kept. Even tho I lost my money at the casino lol I still had a blast.
2024 年 2 月入住 1 晚
MCCH - Management 于 2024 年 5 月 2 日 的回复
Thanks for your feedback.

10/10 超赞

Christal

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Gorgeous room a very fun night !
2024 年 1 月入住 1 晚
MCCH Management 于 2024 年 5 月 2 日 的回复
Thank you for taking the time to review your stay. We're glad you had a positive experience!

10/10 超赞

Ericka

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a great stay. Room was clean and the parking was convenient
2024 年 4 月入住 1 晚
MCCH Management 于 2024 年 5 月 2 日 的回复
Our ears are ringing! Thanks for the kind words; we’ll be waiting for your return.

8/10 还可以

Carol

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
I was very pleased that the majority of the property is non-smoking.
2024 年 4 月入住 1 晚
MCCH Management 于 2024 年 5 月 2 日 的回复
Thank you for taking the time to rate your stay.

10/10 超赞

Kevin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convent location to Little Caesar’s Arena
2024 年 4 月入住 1 晚
MCCH Management 于 2024 年 5 月 2 日 的回复
Thank you for taking the time to review your experience. We're happy to hear you enjoyed your stay, and we hope to welcome you again soon.

10/10 超赞

Jason

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The MotorCity is my go-to hotel for Detroit. Amazing place!
2024 年 3 月入住 1 晚
MCCH Management 于 2024 年 5 月 1 日 的回复
Our ears are ringing! Thanks for the kind words; we’ll be waiting for your return.

10/10 超赞

Joseph，Mechanicsburg

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I stay at this hotel about six times a year. I love the hotel.
2024 年 4 月入住 1 晚
MCCH - Management 于 2024 年 5 月 1 日 的回复
Thanks for your feedback.