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Reviews of Yokohama Tokyu REI Hotel

3.5 out of 5
Yokohama Tokyu REI Hotel
4, Minatomirai, Nishi-ku, Yokohama, Yokohama, Kanagawa Prefecture

Reviews

9.2

Wonderful

Rating 10 - Excellent. 634 out of 932 reviews" "
Rating 8 - Good. 231 out of 932 reviews" "
Rating 6 - Okay. 43 out of 932 reviews" "
Rating 4 - Poor. 13 out of 932 reviews" "
Rating 2 - Terrible. 11 out of 932 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ralf Walter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable good surrounding shopping and restaurants. All in walking distan
Stayed 1 night in May 2024

10/10 Excellent

YIHUI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from YOKOHAMA TOKYU REI HOTEL / Room reservations on May 6, 2024
Thank you very much for staying with us. We look forward to seeing you again.

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a business park
Stayed 1 night in Apr 2024
Response from YOKOHAMA TOKYU REI HOTEL / Room reservations on May 6, 2024
Thank you for choosing Yokohama Tokyu REI Hotel for your stay. We are delighted to hear that you found our hotel to be good, especially located in a business park.We strive to provide a comfortable and convenient stay for all our guests. Looking forward to welcoming you back soon.

10/10 Excellent

Pascal

Stayed 3 nights in Apr 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the business district, but it is a block from the subway that takes you to the Minatomirai station in one direction and Yokohama Station in the other (both one stop away for 200Y). Motomachi shopping area is 2 stops away. The hotel rooms are larger than most hotels.
Stayed 2 nights in Apr 2024
Response from YOKOHAMA TOKYU REI HOTEL / Room reservations on Apr 17, 2024
Thank you for your positive review. We are delighted to hear that you appreciated our convenient location and the rooms. Our hotel aims to provide a comfortable stay with easy access to key areas like Minatomirai station and Yokohama Station. We look forward to welcoming you back soon.

8/10 Good

Huijin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from YOKOHAMA TOKYU REI HOTEL / Room reservations on Apr 17, 2024
Thank you very much for staying with us. We look forward to seeing you again.

8/10 Good

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from 横浜東急REIホテル 客室係 on Apr 17, 2024
この度は当ホテルにご宿泊賜り誠にありがとうございました。また、クチコミへのご投稿、高評価を頂き誠に恐縮でございます。今後とも多くのお客様に寄り添ったおもてなしができるよう尽力して参る所存でございます。お客様のまたのご利用を心からお待ち申し上げます。

10/10 Excellent

samantha

Stayed 1 night in Apr 2024
Response from YOKOHAMA TOKYU REI HOTEL / Room reservations on May 4, 2024
Thank you for choosing Yokohama Tokyu REI Hotel for your stay and for sharing your positive feedback.At Yokohama Tokyu REI Hotel, we strive to provide a comfortable stay for our guests.We look forward to welcoming you back on your next visit.

10/10 Excellent

Maria Theresa, Chandler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was very cinvenient and safe place to be
Stayed 1 night in Mar 2024
Response from YOKOHAMA TOKYU REI HOTEL / Room reservations on Mar 19, 2024
Thank you for sharing your positive feedback with us. We are delighted to hear that you found our hotel very convenient and safe. We look forward to welcoming you back on your next visit to Yokohama.

8/10 Good

Stan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Mar 2024
Response from YOKOHAMA TOKYU REI HOTEL / Room reservations on Mar 9, 2024
Thank you for choosing Yokohama Tokyu REI Hotel for your recent stay. We are delighted to hear that you had a great experience with us. If you have any further comments or suggestions, please do not hesitate to let us know. We hope to welcome you back to our hotel in the future.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel because of the convenience for a concert at KT Zepp and it was a great accommodation. The only knock is that the room while it had plenty of outlets did not have any USB ports.
Stayed 1 night in Feb 2024
Response from YOKOHAMA TOKYU REI HOTEL / Room reservations on Feb 28, 2024
Thank you for choosing Yokohama Tokyu REI Hotel for your recent stay. We are delighted to hear that our hotel was convenient for your concert at KT Zepp and that you had a great accommodation experience. We appreciate your feedback regarding the lack of USB ports in the room. Your comment has been noted, and we will take it into account as we continue to enhance our facilities. We hope to welcome you back in the future.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Subway and train station
Stayed 2 nights in Feb 2024
Response from YOKOHAMA TOKYU REI HOTEL / Room reservations on Feb 24, 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel's proximity to the Subway and train station convenient. We appreciate your kind words and hope to welcome you back to Yokohama Tokyu REI Hotel in the future.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from 横浜東急REIホテル 客室係 on Feb 20, 2024
この度は数ある施設の中から当ホテルをお選びいただきまして誠にありがとうございます。高評価を頂き誠に恐縮でございます。大変嬉しく思います。これからもより良いサービスをご提供できますよう、従業員一同、精進して参ります。皆様のまたのお越しを心よりお待ち申し上げます。

10/10 Excellent

NOBUYUKI

Stayed 2 nights in Feb 2024
Response from 横浜東急REIホテル 客室係 on Feb 20, 2024
先日はご宿泊頂き誠にありがとうございました。また、クチコミへのご投稿、高評価を頂き誠に恐縮でございます。今後も館内全スタッフ一丸となりまして、皆様にお寛ぎの場とご満足をご提供出来ますように取組んでまいります。またこちらへお越しの際は、ぜひ当ホテルをご利用くださいませ。

10/10 Excellent

Kong

Stayed 1 night in Feb 2024
Response from YOKOHAMA TOKYU REI HOTEL / Room reservations on Mar 26, 2024
Thank you very much for staying with us. We look forward to seeing you again.

10/10 Excellent

Yuto

Stayed 1 night in Feb 2024

10/10 Excellent

Erika

Stayed 1 night in Feb 2024

8/10 Good

ho leung

Stayed 5 nights in Feb 2024
Response from YOKOHAMA TOKYU REI HOTEL / Room reservations on Feb 15, 2024
Thank you very much for staying with us. We look forward to seeing you again.

8/10 Good

Yoshitaka

Stayed 1 night in Feb 2024

10/10 Excellent

AKIKO

Stayed 1 night in Feb 2024
Response from 横浜東急REIホテル  on Feb 6, 2024
クチコミへのご投稿、高評価を頂きありがとうございます。今後も多くの方に選ばれるホテルになるよう取り組んでまいります。またこちらへお越しの際は、ぜひ当ホテルをご利用くださいませ。

10/10 Excellent

Sun Brian

Stayed 1 night in Jan 2024
Response from YOKOHAMA TOKYU REI HOTEL / Room reservations on Jan 10, 2024
Thank you very much for staying with us. We look forward to seeing you again.

8/10 Good

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay. Warm and friendly staff and a good location.
Stayed 1 night in Dec 2023
Response from YOKOHAMA TOKYU REI HOTEL / Room reservations on Jan 10, 2024
Thank you very much for staying with us. We look forward to seeing you again.

10/10 Excellent

Zeylord

Stayed 3 nights in Dec 2023
Response from YOKOHAMA TOKYU REI HOTEL / Room reservations on Dec 29, 2023
Thank you very much for staying with us. We look forward to seeing you again.

6/10 Okay

Yit Teng

Traveled with family
Liked: Cleanliness, property conditions & facilities
The only good point to stay here is the hotel’s room modern design. No washing machine in the hotel, no baggage delivery service also. No provide cotton face pad. A very basic but with modern design room. 10 minutes walk to subway station, 12 minutes walk to YCAT and 15 minutes walk to Yokohama station.
Stayed 4 nights in Dec 2023
Response from YOKOHAMA TOKYU REI HOTEL / Room reservations on Dec 29, 2023
Thank you very much for staying with us. We look forward to seeing you again.

10/10 Excellent

noriko

Stayed 1 night in Dec 2023
Response from 横浜東急REIホテル 客室係 on Dec 17, 2023
過日は、当ホテルにご宿泊を賜り、誠に有難うございました。またクチコミへのご投稿、高評価を頂き誠に恐縮でございます。大変嬉しく思っております。今後とも多くのお客様に感動と満足を与えられるようスタッフ一同精進して参ります。お客様のまたのご利用心からお待ち申し上げます。

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has impeccable interior design. The breakfast buffet is also amazing. I really enjoyed my stay!
Stayed 2 nights in Dec 2023
Response from YOKOHAMA TOKYU REI HOTEL / Room reservations on Dec 17, 2023
Thank you for staying at our hotel.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

8/10 Good

yuri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from 横浜東急REIホテル 客室係 on Dec 17, 2023
この度は数ある施設の中からお選びいただきましてありがとうございます。これからもより良いサービスをご提供できますよう、従業員一同、精進して参ります。皆様のまたのお越しを心よりお待ち申し上げます。

10/10 Excellent

Satoshi

Stayed 1 night in Dec 2023
Response from 横浜東急REIホテル 客室係 on Dec 17, 2023
この度は当ホテルにご宿泊賜り誠にありがとうございました。今後も多くの方に選ばれるホテルになるよう取り組んでまいります。お客様の又のご来館を心よりお待ち申し上げます。

10/10 Excellent

Asako

Stayed 1 night in Dec 2023
Response from 横浜東急REIホテル 客室係 on Dec 17, 2023
この度は当ホテルにご宿泊賜り誠にありがとうございました。お気に召して頂けまして大変嬉しく思います。また機会がございましたら、当ホテルをご利用頂けましたら幸いでございます。お客様のまたのご来館を心よりお待ち申し上げます。

8/10 Good

IZUMI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from 横浜東急REIホテル 客室係 on Dec 17, 2023
この度は当ホテルにご宿泊賜り誠にありがとうございました。お気に召して頂けまして大変嬉しく思います。また機会がございましたら、当ホテルをご利用頂けましたら幸いでございます。お客様のまたのご来館を心よりお待ち申し上げます。

10/10 Excellent

TAKETO

Stayed 2 nights in Dec 2023
Response from 横浜東急REIホテル 客室係 on Dec 10, 2023
この度は当ホテルにご宿泊賜り誠にありがとうございました。又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。高評価を頂き誠に恐縮でございます。今後も多くのお客様に選ばれるホテルを目指し精進して参ります。お客様のまたのご来館を心よりお待ち申し上げます。

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's new and the staff were superb in all respects. Discreet but always helpful.
Stayed 3 nights in Dec 2023
Response from YOKOHAMA TOKYU REI HOTEL / Room reservations on Dec 10, 2023
Thank you very much for staying with us. We look forward to seeing you again.

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from 横浜東急REIホテル 客室係 on Dec 10, 2023
この度はご利用いただきまして誠にありがとうございます。また、クチコミへのご投稿、高評価を頂き誠に恐縮でございます。大変嬉しく思っております。今後も多くの方に選ばれるホテルになるよう取り組んでまいります。またこちらへお越しの際は、ぜひ当ホテルをご利用くださいませ。

10/10 Excellent

Tsuyoshi

Stayed 1 night in Dec 2023
Response from 横浜東急REIホテル 客室係 on Dec 7, 2023
この度は当ホテルにご宿泊賜り誠にありがとうございました。お気に召して頂けまして大変嬉しく思います。少しでも多くのお客様に泊まって良かったと思って頂ける様に、スタッフ一同、一丸となって取り組んでおります。また機会がございましたら、再度当ホテルをご利用頂けましたら幸いでございます。

10/10 Excellent

Pauline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the subway and convenience store on the corner
Stayed 1 night in Dec 2023
Response from YOKOHAMA TOKYU REI HOTEL / Room reservations on Dec 29, 2023
Thank you very much for staying with us. We look forward to seeing you again.

10/10 Excellent

JUNKO

Stayed 1 night in Nov 2023
Response from 横浜東急REIホテル 客室係 on Dec 6, 2023
先日はご宿泊頂きありがとうございました。高評価を頂き誠に恐縮でございます。大変嬉しく思っております。今後も多くの方に選ばれるホテルになるよう取り組んでまいります。またこちらへお越しの際は、ぜひ当ホテルをご利用くださいませ。

10/10 Excellent

Cheng-Hua

Stayed 2 nights in Nov 2023
Response from YOKOHAMA TOKYU REI HOTEL / Room reservations on Dec 29, 2023
Thank you very much for staying with us. We look forward to seeing you again.

8/10 Good

kensaku

Stayed 1 night in Nov 2023
Response from 横浜東急REIホテル 客室係 on Dec 17, 2023
この度はご宿泊頂き誠に有難うございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。次回ご来館いただけた際には更なるおもてなしをご提供できますよう精進して参ります。またお目にかかれます日を楽しみにしております。

8/10 Good

MASAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
横浜から電車に乗に変えるのに1駅 でも地下3階まで降りないとならないのでスーツケースを持っての移動は少し辛い エレベーターが工事中の為特に感じた ホテルまでも徒歩4.5分とあったが もう少し近いかと思った Kアリーナまではわりと近かったです
Stayed 1 night in Nov 2023
Response from 横浜東急REIホテル 客室係 on Dec 1, 2023
この度は横浜東急REIホテルにご宿泊いただき、誠にありがとうございました。お客様の貴重なご意見に感謝申し上げます。ホテルまでの徒歩距離について、お客様の期待に添えず申し訳ございませんでした。ただし、お客様からおっしゃるように、Kアリーナまでは比較的近い場所に位置しておりますので、便利な立地であると認識しております。またの機会にぜひお越しいただけますことを心よりお待ち申し上げております。

10/10 Excellent

akira

Stayed 1 night in Nov 2023
Response from 横浜東急REIホテル 客室係 on Dec 17, 2023
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。今後も多くの方に選ばれるホテルになるよう取り組んでまいります。またこちらへお越しの際は、ぜひ当ホテルをご利用くださいませ。

10/10 Excellent

MIHO

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from 横浜東急REIホテル 客室係 on Dec 17, 2023
この度はご宿泊頂き誠に有難うございます。今後も多くのお客様に選ばれるホテルを目指し精進して参ります。またこちらへお越しの際は、ぜひ当ホテルをご利用ください。お客様のまたのご来館を心よりお待ち申し上げます。

10/10 Excellent

TAEKO

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
このお値段で、このクオリティはすごいです。 エントランス、ロビー、お部屋のインテリア、一つ一つがおしゃれ。とても満足しました。 特に朝食は絶品!センス最高ーです
Stayed 1 night in Nov 2023
Response from 横浜東急REIホテル 客室係 on Dec 1, 2023
この度は横浜東急REIホテルにご宿泊いただき誠にありがとうございます。ご満足いただけたこと、大変嬉しく思います。エントランス、ロビー、お部屋のインテリアにお褒めの言葉をいただき、ありがとうございます。また、朝食についても絶品とのお言葉をいただき、大変光栄でございます。お客様のお褒めの言葉を励みに、今後もさらなるサービス向上に努めてまいります。またのご利用を心よりお待ち申し上げております。

10/10 Excellent

Mika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シャンプーと歯ブラシがイマイチでしたが、後は最高でした
Stayed 1 night in Nov 2023
Response from 横浜東急REIホテル 客室係 on Nov 24, 2023
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。これからもより良いサービスをご提供できますよう、従業員一同、精進して参ります。お客様のまたのお越しを心よりお待ち申し上げます。

6/10 Okay

Daniele

Stayed 2 nights in Nov 2023
Response from YOKOHAMA TOKYU REI HOTEL / Room reservations on Nov 24, 2023
Thank you very much for staying with us. We look forward to seeing you again.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2023
Response from YOKOHAMA TOKYU REI HOTEL / Room reservations on Nov 16, 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Yasuko

Stayed 1 night in Nov 2023
Response from 横浜東急REIホテル 客室係 on Nov 16, 2023
この度はクチコミへのご投稿、高い評価を賜り恐縮でございます。これからもより良いサービスをご提供できますよう、従業員一同、精進して参ります。お客様のまたのご来館を心よりお待ち申し上げます。

10/10 Excellent

Joonhwan

Stayed 1 night in Nov 2023
Response from YOKOHAMA TOKYU REI HOTEL / Room reservations on Nov 16, 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Heather Shalley, Regina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very quiet, new and modern. Close to restaurants and shopping in a very walkable area.
Stayed 2 nights in Nov 2023
Response from YOKOHAMA TOKYU REI HOTEL / Room reservations on Nov 16, 2023
Thank you very much for staying with us. We look forward to seeing you again.

8/10 Good

Estella

Traveled with group
Liked: Cleanliness, property conditions & facilities
Close to K -Arena
Stayed 1 night in Nov 2023
Response from 横浜東急REIホテル  on Nov 12, 2023
日頃より当ホテルへのご愛顧を賜り誠にありがとうございます。今後も館内全スタッフ一丸となりまして、皆様にお寛ぎの場とご満足をご提供出来ますように取組んでまいります。

10/10 Excellent

jushan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from YOKOHAMA TOKYU REI HOTEL / Room reservations on Nov 12, 2023
Thank you very much for staying with us. We look forward to seeing you again.