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Reviews of HOTEL MOLINO SHIN - YURI

3 out of 5
HOTEL MOLINO SHIN - YURI
1-1-1 Kamiasao, Asao-ku, Kawasaki, Kanagawa

Reviews

8.8

Excellent

Rating 10 - Excellent. 59 out of 106 reviews" "
Rating 8 - Good. 34 out of 106 reviews" "
Rating 6 - Okay. 10 out of 106 reviews" "
Rating 4 - Poor. 1 out of 106 reviews" "
Rating 2 - Terrible. 2 out of 106 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tadashi, Yonkers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Katty

Traveled with family
Liked: Cleanliness, staff & service, amenities
I’ve stayed at this hotel before as it’s very close to the Shin-Yurigaoka train station near my Mom’s place. Having stayed before I can compare the room furnishings and can say they are not created equal. Mattresses are very hard as is the pillow. Quite typical of Japanese hotels. Amenities ok. This room was dated, rug needed cleaning, and the bathroom floor was tilted and felt like a cruise ship bathroom. Not impressed as the room needed major updating. Breakfast has two choices; American or Japanese with self-serve juice/coffee bar. Breakfast could also use updating as it’s the same choice year after year. All in all, it’s an average hotel. Staff are attentive, rooms need updating.
Stayed 3 nights in Apr 2024

8/10 Good

Katty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location next to Shin-Yurigaoka train station. Hotel is 7-9th floor in multi-use shopping building with a Uniqlo.
Stayed 3 nights in Apr 2024

8/10 Good

Jason, Richmond

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is superb. 3 mins walk to the hotel after the Shinyuri station. Dining option is pretty good nearby. The bedding is ok and the pillow is not comfortable somehow. Overall, it is a nice hotel in the town.
Stayed 1 night in Dec 2023

6/10 Okay

M

Disliked: Cleanliness
Stayed 3 nights in Dec 2023

10/10 Excellent

Li

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A little too far but good.
Stayed 6 nights in Jun 2023
Response from front desk on Aug 1, 2023
Thank you for your review. Access from the city center takes a little time, but access from the station is good, so please use it again.

10/10 Excellent

Ayuri

Traveled with partner
Liked: Staff & service, property conditions & facilities
Most conveniently located near Shinyurigaoka station, this hotel was perfect for our visit to Japan from the US, visiting family and friends in the area. Our room was comfortable with a king-sized bed (especiallythe pillows really worked out for me!), the staff was polite & professional. I love one of the restaurants "Ume no hana". We'll stay there again when we come to Japan.
Stayed 2 nights in Mar 2023

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and Convenient
Very close to shopping and a train station.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jun 2019

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First day in Japan
This was my first day in Japan, so having such a nice and comfortable place to stay after a long flight was much needed. The hotel is luxurious, service is impeccable, food (breakfast) was great. Also, being 3 minute walk to the train station was great.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place with great transport links.
The hotel entrance has a grand feel. The reception staff are welcoming and helpful. The room was spacious with a high ceiling and big beds, as well as a small table and chairs. There was enough space for large suitcases, but the lighting was inadequate and made it difficult to read anything in the evening. It wasn't totally peaceful, as there was a bit of late night noise from a local bar(?) or perhaps neighbours. The bathroom was fine, although it does need updating. It's a great place to stay, convenient for lots a shops, restaurants and trains to Tokyo, and direct bus links to Haneda and Narita airports too.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Masaaki

Traveled with partner
Liked: Cleanliness, staff & service, amenities
ホテルがちいさなところがとても居心地がよかった。
Stayed 1 night in May 2024

8/10 Good

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
場所はよかった、部屋も良い
Stayed 3 nights in Apr 2024

10/10 Excellent

Masaaki

Liked: Cleanliness, property conditions & facilities
Very nice!
Stayed 6 nights in Apr 2024

10/10 Excellent

michiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
子供の受験で利用しました。駅から近いのと、静かなところが良かった。朝食も美味しかったです。 強いて言えば、空気清浄機の加湿部分のフィルターが綺麗だとは思えない感じで、（もし支障ないのであれば、すみません）使用しませんでした。 でも、また利用する機会があれば利用したいと思います。
Stayed 1 night in Feb 2024
Response from ホテルモリノ新百合丘 on Apr 9, 2024
この度はホテルモリノ新百合丘にご宿泊下さり誠にありがとうございました。ご朝食を美味しくお召し上がりいただけたとのこと、嬉しく思います。空気清浄機のフィルターの件につきまして不快な思いをさせてしまい大変申し訳ございませんでした。今後このようなことがないように清掃を徹底して参ります。お客様のまたのご来館、ご利用を心よりお待ち申し上げております。

8/10 Good

TAEHYUN

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Mayumi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ユニットバスでしたが、スペースが広く何の不便も無く快適に洗面が使えました。 清潔感があり、快適に過ごせました。
Stayed 1 night in Feb 2024

10/10 Excellent

KAZUMI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅に近く便利
駅のすぐ横で非常に便利。部屋も快適で費用に良い印象でした。
Stayed 1 night in Jan 2024

10/10 Excellent

HIDEKI

Stayed 1 night in Jan 2024

10/10 Excellent

Takahiro

Stayed 3 nights in Dec 2023

8/10 Good

Naoki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Hayate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

トシヒロ

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

しろう

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Satoko

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの対応もよく立地が良い。出入り口も24h空いています
Stayed 1 night in Dec 2023

8/10 Good

Hiroyuki

Traveled with family and small children
Liked: Staff & service
駅のすぐ近くで移動に便利でした。 遅いチェックインでしたが丁寧に対応してくださってよかったです。
Stayed 1 night in Dec 2023

10/10 Excellent

kenjiro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

ゆき

Stayed 1 night in Nov 2023

10/10 Excellent

たかえ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Darwin11

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2泊しましたが、良い滞在でした。唯一、ベッドの近くにコンセントが見当たらなかったなりましたが難点でした。携帯電話を充電しながら、ベッドサイドに置きたかったのですが、それが出来なかったのが残念です。
Stayed 2 nights in Oct 2023

10/10 Excellent

さおり

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大変快適に過ごしました。 駅の目の前で便利でした。ありがとうございました。
Stayed 1 night in Oct 2023

10/10 Excellent

Shigeru

Liked: Cleanliness, staff & service, property conditions & facilities
いいホテルでした
Stayed 1 night in Oct 2023

6/10 Okay

NOMURA

Traveled with family
Liked: Staff & service
Disliked: Amenities
どのスタッフもとても感じ良く対応してくれてホスピタリティを感じる。 部屋の電気は複数ありますが暗すぎて、お風呂も自分が綺麗になっているのかさえ分からない。メイクをするにも、ファンデーションが上手くついているかなど、全く分からない。建物の真ん中が吹き抜けでその周りを囲むように客室があり、内側の部屋の場合、他の部屋から丸見えになってしまいカーテンを開けるのを躊躇する。 朝ごはんが少な過ぎて、若い子には物足りないと思う。
Stayed 1 night in Oct 2023

10/10 Excellent

JO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
初めて宿泊しました。駅前で、ホテル、室内とても、綺麗で、お買い物も便利ですね。隣駅に。息子たちが住んでいるので、これからも利用します。お世話になりました。ありがとうございました。
Stayed 1 night in Sep 2023
Response from フロントデスク on Oct 2, 2023
この度はホテルモリノ新百合丘をご利用くださりありがとうございました。お褒めのお言葉をいただきましてスタッフ一同、大変嬉しく拝読いたしました。これからもご来館のお客様にご満足頂けるようなホテルであるために努めて参ります。今後もぜひご利用くださいませ。

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 6 nights in Sep 2023

8/10 Good

SOOIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
청결함이 느껴졌고 서비스가 아주아주아주 좋습니다 역이랑도 매우 가까워서 아주 편해요 하지만! 와이파이 안되요 ㅜㅜㅜㅜㅜㅜ
Stayed 2 nights in Sep 2023
Response from front desk on Oct 2, 2023
이번에는 호텔 모리노 신유리 언덕을 이용해 주셔서 감사합니다. 역 근처에서 매우 편리한 입지이므로, 사용 시에는 꼭 이용해 주십시오. 머무는 동안 WIFI 문제가 발생한 것을 사과드립니다. 현재 복구 작업 중입니다. 다음 번에 오실 때는 문제없이 이용하실 수 있도록 노력하겠습니다.리뷰를 가져 주셔서 감사합니다.

10/10 Excellent

YUKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

サトミ

Stayed 1 night in Aug 2023

8/10 Good

Shiori

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
従業員の方がみなさん丁寧でよかったです^_^ またこちらの地方に来る時は利用したいです。
Stayed 1 night in Aug 2023
Response from フロントデスク on Oct 2, 2023
この度はホテルモリノ新百合丘をご利用くださりありがとうございました。スタッフの対応についてお褒めいただき、大変嬉しく存じます。これからもお客様にご満足頂けるよう努めて参ります。お客様のまたのお越しをお待ち申し上げております。。

10/10 Excellent

??

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
保冷剤の冷却など、急な依頼にも快く対応してくださった。ありがとうございました。
Stayed 1 night in Aug 2023
Response from フロントデスク on Oct 2, 2023
この度はホテルモリノ新百合丘にご宿泊くださりありがとうございました。ご滞在中、快適にお過ごし頂けた様で何よりでございます。またお近くにお越しの際はぜひ当館をご利用くださいませ。

8/10 Good

Carson

Liked: Cleanliness, staff & service, property conditions & facilities
This is the only hotel around this area. Book early if you visit here.
Stayed 3 nights in Aug 2023

6/10 Okay

YAMAGUCHI

Stayed 1 night in Aug 2023

8/10 Good

YUMIKO

Stayed 1 night in Aug 2023

10/10 Excellent

Yuki

Stayed 1 night in Aug 2023

10/10 Excellent

Jun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもよかった
Stayed 1 night in Aug 2023